2 results for Customer Service in Vancouver, BC

Customer Service & Order Administrator

New Westminster, BC
onsite
Permanent
48000 - 52000 CAD / Yearly
Our client, a well-established and growing organization within the lighting and electrical products industry, is seeking a Customer Service & Order Administration Coordinator to join their team. This is an excellent opportunity for an organized, technically inclined professional who enjoys working in a fast-paced environment and takes pride in delivering exceptional customer service. This position combines customer support, order processing, administrative coordination, and technical product knowledge. The successful candidate will become a key point of contact for customers, vendors, and internal teams while supporting day-to-day operations and helping ensure a seamless customer experience. Key Responsibilities <ul><li> Process and manage customer orders accurately and efficiently.</li><li> Receive and coordinate purchase orders from customers and vendors.</li><li> Match purchase orders, invoices, and supporting documentation to ensure accuracy.</li><li> Verify approvals and authorizations for transactions and documentation.</li><li> Code and post invoices within the company's internal systems.</li><li> Respond to customer inquiries via phone and email in a professional and timely manner.</li><li> Build and maintain positive relationships with customers, proactively following up to provide updates and support.</li><li> Learn and maintain knowledge of the company's products, systems, and processes.</li><li> Provide basic technical guidance and answer customer questions related to lighting products and applications.</li><li> Collaborate closely with sales, operations, and vendor partners to resolve issues and ensure customer satisfaction.</li><li> Identify opportunities to improve processes and contribute to operational efficiency.</li><li> Support various administrative and customer service functions as required.</li><li> </li></ul>
2026-06-23T00:00:00Z

Client Experience Administrator

Vancouver, BC
onsite
Permanent
55000 - 65000 CAD / Yearly
Our client is a top diversified wealth management firm and are searching to fill the position of Client Experience Administrator. This person will be responsible for the front of house in a beautiful Downtown Vancouver office. You will be the first point of contact for all high net worth clients entering the premises, and will set the standard for the rest of the company. This is a great opportunity for someone who is searching for a stable, encouraging, and sociable environment. The main duties of this person are:<ul><li>Provide administrative support to the front of house and act as first point of contact for ultra high net worth clients.</li><li>Manage email inbox and inbound calls.</li><li>Manage the company fax and distribute mail to advisors.</li><li>Support the business with facilities management.</li><li>Assist with planning and organization of events for employees</li><li>Coordinate with other departments for any relevant client queries.</li><li>Ensure appropriate setup of meeting rooms - tech, catering, equipment.</li></ul>
2026-06-23T00:00:00Z