11 results for Customer Service in Vancouver, BC

Administrative Assistant

Vancouver, BC
onsite
Temporary
23.75 - 25.00 CAD / Hourly
We are looking for an Administrative Assistant to support daily office operations for a Contract position based in Vancouver, British Columbia. This role is well suited to someone who enjoys creating a welcoming front-of-office experience while coordinating administrative tasks with accuracy and professionalism. You will contribute to scheduling, reception coverage, event coordination, and vendor communication while helping the team stay organized and responsive in a fast-paced IT software environment. Responsibilities: • Serve as the first point of contact for visitors, callers, and general inquiries, providing attentive reception and concierge support. • Coordinate calendars, book appointments, and assist with meeting logistics to keep team schedules organized and up to date. • Manage incoming and outgoing shipments, track deliveries, and ensure materials are distributed promptly to the appropriate contacts. • Communicate with external vendors and service providers to confirm requests, resolve routine issues, and maintain smooth office support services. • Liaise with building operations when on-site concerns arise, following through to help ensure timely resolution. • Provide administrative assistance to the broader team through data entry, email correspondence, document preparation, and general office coordination. • Support the planning and delivery of meetings and workplace events, including room setup, scheduling, and attendee coordination. • Work independently to prioritize daily tasks, respond to changing needs, and maintain efficient front-office operations.
2026-07-27T23:28:48Z

Senior Associate

Vancouver, BC
onsite
Temporary
28.00 - 35.00 CAD / Hourly
As a Senior Associate, your primary responsibility will be developing and growing client relationships while driving new business opportunities within the Administrative & Customer Support contract talent market. You will introduce Robert Half's services through video, telephone, and in-person meetings with new and existing clients, helping organizations solve their workforce challenges through strategic talent solutions. This role is focused on business development, account management, and client partnership. You will build relationships with hiring managers and key decision-makers, identify opportunities for contract staffing support, and expand the utilization of Robert Half's services within your assigned territory. Success in this role requires a consultative sales approach, strong relationship-building skills, and the ability to navigate complex client organizations. Additional responsibilities include:<ul><li>Developing new business opportunities through prospecting, networking, referrals, and client meetings.</li><li>Building and maintaining long-term relationships with hiring managers, department leaders, and key decision-makers.</li><li>Conducting virtual and in-person meetings to understand client workforce needs and present tailored staffing solutions.</li><li>Expanding existing client partnerships through strategic account management and ongoing business development activities.</li><li>Representing Robert Half within the local business community through industry associations, networking events, and professional organizations.</li><li>Maintaining a high level of customer service while serving as a trusted advisor to clients throughout the engagement lifecycle.</li></ul>
2026-07-24T23:58:42Z

Admin Assistant

Surrey, BC
remote
Temporary
22.00 - 25.00 CAD / Hourly
We are looking for an organized and meticulous Office Admin to join our clients team on a contract basis in Surrey, British Columbia. In this role, you will provide administrative support to ensure smooth daily operations, collaborating closely with team members to meet organizational goals. This is an in-office position with free parking available for your convenience. Responsibilities:• Greet visitors and clients warmly, ensuring they feel welcomed and directing them to the appropriate department or individual.• Manage the front desk area, maintaining a clean, detail-oriented, and organized workspace.• Organize and file documents, both digitally and physically, to maintain accurate records.• Answer inbound calls and respond to email inquiries in a timely and efficient manner.• Schedule appointments and manage calendars to optimize daily operations.• Perform data entry tasks with accuracy to support various business functions.• Provide excellent customer service by addressing client concerns and inquiries.
2026-07-23T03:48:43Z

Payroll & Benefits Manager

Surrey, BC
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
Our client is seeking a Payroll & Benefits Manager to join their growing organization. The Payroll & Benefits Manager will report into senior leadership and be responsible for leading the payroll and benefits function across a multi-site Canadian organization. This position will oversee full-cycle payroll, employee benefits administration, payroll accounting, compliance, and a small payroll team while acting as the organization's subject matter expert for payroll and benefits. The ideal candidate enjoys improving processes, leading people, and working in a fast-paced environment where accuracy, compliance, and exceptional employee service are paramount. What's on Offer• Salary: $100,000 - $120,000• 3 weeks' vacation• Extended Benefits• Company-sponsored social events throughout the year• Monday – Friday onsite position• Opportunity to join a growing, well-established Canadian organization with excellent long-term career potential Must Haves• Payroll Compliance Practitioner (PCP) designation• Union payroll experience• Minimum 2 years of leadership experience• Employee benefits administration experience• Payroll accounting experience, including month-end reconciliations and journal entries Nice to Have• Payroll Leadership Professional (PLP) designation• Experience with Payworks payroll software• Experience managing payroll across multiple locations or entities• Experience supporting payroll or benefits audits• Strong Microsoft Excel skills• Experience identifying and implementing process improvements• Strong communication and leadership skills
2026-07-10T19:08:42Z

Corporate Account Manager

Surrey, BC
onsite
Permanent
90000.00 - 129000.00 CAD / Yearly
We are partnering with a leading, global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary focus on the Greater Vancouver market. This is a high-impact, externally facing role responsible for managing and growing strategic, large-scale corporate accounts. The successful candidate will act as the senior commercial representative in the region, owning key relationships and driving long-term, profitable growth within a competitive and evolving market. The Role Reporting to senior leadership, this role carries full responsibility for account strategy, customer relationships, and regional market growth. You will work autonomously while collaborating closely with internal stakeholders across sales, operations, supply chain, and product development. This position is ideal for a commercially driven professional who thrives in relationship-led sales, strategic account management, and market development. Key Responsibilities<ul><li>Manage and grow a portfolio of strategic and large corporate accounts across British Columbia</li><li>Develop and execute account strategies, including pricing, service models, and long-term agreements</li><li>Act as the primary point of contact for customers, building relationships at all levels, including executive stakeholders</li><li>Identify and secure new business opportunities while optimizing existing accounts for profitability</li><li>Lead contract negotiations and pricing discussions aligned with business objectives</li><li>Monitor market trends, competitor activity, and industry dynamics to inform strategy</li><li>Collaborate cross-functionally with internal teams to ensure seamless service delivery and customer satisfaction</li><li>Prepare and manage sales forecasts, reporting, and performance metrics</li><li>Contribute to the development of annual business plans and long-term market strategies</li></ul>
2026-07-06T17:38:38Z

Business Systems Analyst

Burnaby, BC
remote
Permanent
90000.00 - 100000.00 CAD / Yearly
In this Business Systems Analyst role, you will assess business processes and user requirements to support the delivery of a SaaS software platform to financial services customers across Canada and the US. The company operates with team members across Canada, allowing you to work remotely from your home office. And you may occasionally visit their offices in either Vancouver or Toronto, or Canadian customers in other provinces, from time-to-time (e.g. a few times per year max). You will partner with customers to run discovery sessions, gather requirements, and outline project scope for software implementations. This includes mapping business needs to system functionality and ensuring alignment across solution design, configuration, and testing activities. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. A key draw of this role is the opportunity to work closely with a modern SaaS platform in the financial services space, while collaborating with cross-functional technical and delivery teams. HOW TO APPLY A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-07-21T18:43:45Z

Fintech Project Manager

Burnaby, BC
remote
Permanent
90000.00 - 100000.00 CAD / Yearly
In this FinTech Project Manager role, you will be managing the rollout and implementation of complex software solutions to financial services customers across Canada and the US. This company has staff based across Canada, and you’ll be able to work remotely from your home office. And you may occasionally visit their offices in either Vancouver or Toronto, or Canadian customers in other provinces, from time-to-time (e.g. a few times per year max). You will work with clients to manage the scope and timeline of their software implementation projects. This will involve meeting with external stakeholders to understand their needs, and then delivering solutions according to customer specifications. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. One attractive factor of this role, is the opportunity to gain exposure to the banking and finance industry, in combination with an advanced software solution. You’ll also have the chance to collaborate with your colleagues in the software development team to manage software configurations and customizations. HOW TO APPLY A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-07-21T18:43:45Z

Senior Accountant

North Vancouver, BC
onsite
Permanent
85000.00 - 100000.00 CAD / Yearly
Our client is looking for a detail-oriented Senior Accountant to join their growing finance team. This is a hands-on, full-cycle accounting role offering exposure to financial reporting, budgeting, forecasting, payroll, tax compliance, and process improvement initiatives. The successful candidate will act as a key finance partner, working closely with internal stakeholders, external agencies, and leadership to ensure accurate financial reporting, compliance, and operational efficiency. This position also offers the opportunity to contribute to finance transformation projects involving automation, business intelligence tools, and emerging technologies. Key ResponsibilitiesAccounts Receivable & Accounts Payable<ul><li>Manage full-cycle accounts receivable, including invoicing, collections, and customer account maintenance.</li><li>Support contract and purchase order reconciliations.</li><li>Prepare and maintain supporting documentation in accordance with accounting standards.</li><li>Oversee full-cycle accounts payable processing and vendor payments.</li><li>Monitor AR and AP aging reports and maintain timely follow-up on outstanding balances.</li></ul>Financial Reporting & Analysis<ul><li>Prepare accurate and timely monthly and quarterly financial reports.</li><li>Assist with month-end and quarter-end close processes.</li><li>Analyze financial results, investigate variances, and provide insights to management.</li><li>Develop and monitor key performance indicators (KPIs) to support business objectives.</li></ul>Budgeting & Forecasting<ul><li>Assist in the preparation of annual budgets and departmental forecasts.</li><li>Prepare cash flow projections and ongoing financial forecasts.</li><li>Support leadership with financial planning and decision-making.</li></ul>Payroll & Compliance<ul><li>Process payroll accurately and within established timelines.</li><li>Ensure compliance with Canadian payroll regulations and indirect tax requirements (GST/QST).</li><li>Liaise with government agencies and regulatory bodies regarding payroll, tax, and related compliance matters.</li></ul>Audit & Internal Controls<ul><li>Maintain account reconciliations and audit-ready supporting documentation.</li><li>Support internal and external audit processes.</li><li>Assist in strengthening internal controls and improving financial procedures.</li></ul>Process Improvement & Systems<ul><li>Identify and implement opportunities to improve accounting processes and reporting efficiency.</li><li>Support finance system enhancements and automation initiatives.</li><li>Leverage reporting and analytics tools to improve decision-making and business insights.</li><li>Contribute to the adoption of technology-driven solutions across the finance function.</li></ul>Additional Responsibilities<ul><li>Manage employee expense reimbursements.</li><li>Administer and reconcile corporate credit card programs.</li><li>Provide ad hoc accounting support and analysis as required.</li></ul>
2026-07-27T21:23:46Z

Sales Team Lead

Vancouver, BC
onsite
Permanent
68000.00 - 70000.00 CAD / Yearly
Our client in the travel industry is seeking a Sales Team Lead to join their growing organization and support a high-performing sales team through its next phase of growth. This is an excellent opportunity for a sales professional who enjoys coaching, training, and operational problem-solving in a fast-paced, customer-focused environment. Rather than serving as a traditional people manager, this individual will act as a key support resource for the sales team, helping agents navigate systems, processes, product knowledge, client scenarios, and day-to-day sales execution. If you are a collaborative leader who thrives on helping others succeed while driving operational excellence, we’d like to hear from you. Key Responsibilities • Support sales agents with product knowledge, trip builds, pricing, booking workflows, and day-to-day sales questions• Provide ongoing coaching through call reviews, side-by-side support, and regular skill development conversations• Strengthen consultative selling skills, including value-based selling, objection handling, and closing techniques• Assist with onboarding and training new team members on processes, tools, and sales best practices• Troubleshoot operational issues and help identify practical solutions to improve team efficiency• Contribute to the creation, refinement, and documentation of sales processes and workflow standards• Partner with cross-functional teams to communicate updates, support new initiatives, and share frontline sales insights• Assist with escalated client situations and internal problem-solving as needed• Support adoption and rollout of new systems, tools, and technology enhancements• Foster a positive, collaborative, and accountable team environment by leading through example
2026-07-21T18:38:42Z

Intermediate Accountant

Langley, BC
onsite
Permanent
70000.00 - 75000.00 CAD / Yearly
Our client is seeking an Intermediate Accountant to join their growing manufacturing organization. The Intermediate Accountant will report to the Director, Finance & Administration and be responsible for supporting the full-cycle accounting function across a group of companies. This position offers exposure to financial reporting, costing, ERP systems, process improvements, and cross-functional collaboration with Operations. The ideal candidate is adaptable, detail-oriented, and enjoys working in a fast-paced manufacturing environment where priorities can change daily. Key Responsibilities• Assist with full-cycle accounting, including preparing journal entries and maintaining the general ledger• Perform monthly general ledger reconciliations and record intercompany transactions• Prepare weekly and monthly financial reporting• Collaborate with Operations to ensure accurate cost capture and alignment with manufacturing processes• Monitor and analyze standard versus actual cost variances, investigate root causes, and partner with Operations on corrective actions• Assist with ERP implementation and ongoing system enhancements• Support month-end, year-end, and annual review processes for the group of companies• Develop and maintain accounting procedures, schedules, and internal controls• Assist with the preparation of supporting working papers and reconciliations• Participate in special projects and other duties as assigned by the Director, Finance & Administration
2026-07-13T22:13:56Z

Director of Cloud Operations

Burnaby, BC
onsite
Permanent
150000.00 - 160000.00 CAD / Yearly
This is an opportunity to join a well-established FinTech company in a technology leadership role. This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that their cloud-hosted application environments are running smoothly at all times, to minimize downtime and disruptions. Experience in financial services or related fintech or SaaS companies would be considered an asset for this role. This role is suitable if you are an experienced people manager, with a strong technical background in cloud-hosted infrastructure operations. Perhaps you started your career in IT systems administration or operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business. HOW TO APPLY A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck
2026-07-21T18:43:45Z