<p>This is a D365 Business Central systems analyst/administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the team, and you’ll be focused on delivering D365 solutions to customers</p><p><br></p><p>In this role, you’ll be responsible for the day-to-day project management of a D365 projects. You will be working with a variety of internal and external stakeholders including in-house users, systems analysts, and external ERP consultants. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We're looking to hire a Business Systems Analyst for our client based in Burnaby, BC. In this role, you will be responsible for assessing business processes, identifying user requirements, and determining how best to apply our clients solutions to meet their objectives. You will translate needs into clear documentation, define deliverables and project boundaries, and design strategies for successful implementation. A key part of your work will be overseeing client discovery sessions, aligning business requirements with technical solutions, and ensuring traceability from requirements through testing.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Facilitate the discovery stage of each project, capturing client business needs and defining project parameters within a Business Requirements Document (BRD). Secure client approval of the BRD.</li><li>Establish Acceptance Criteria (AC) outlining the specific conditions required for a project’s completion, and obtain client approval for the AC.</li><li>Collaborate with both internal teams and clients to configure systems using Inovatec’s standard product framework.</li><li>Design and document the full User Acceptance Testing (UAT) approach, ensuring internal deliverables meet requirements before client UAT begins.</li><li>Maintain a traceability matrix to connect business requirements with system configurations and testing activities.</li><li>Lead onboarding efforts by delivering client training, supporting business UAT, and serving as the main point of contact for questions or issues during onboarding and testing phases.</li><li>Identify and address gaps between U.S. and Canadian market requirements, recommending solutions that align with client operations and optimal use of Inovatec systems.</li><li>Share insights and recommendations with leadership to help shape new business opportunities and drive revenue growth.</li><li>Provide project managers with ongoing updates regarding progress, dependencies, and risks related to implementation activities.</li><li>Actively participate in weekly L10 meetings and other designated internal initiatives.</li></ul><p><br></p>
<p>We are looking for a technically strong Systems Analyst to support a suite of municipal applications used across Engineering, Development, Fire Services, and Utilities. This role blends system support, data work, integrations, and reporting. You’ll work with platforms such as our advanced metering infrastructure (AMI), scheduling and staffing tools, and various workflow systems, helping ensure they run smoothly and deliver accurate, reliable information.</p><p><br></p><p>This position is ideal for someone who enjoys digging into data issues, building integrations, creating useful reports, and working closely with both internal teams and vendors.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide day-to-day support for departmental systems, including AMI, scheduling, and development-related tools.</li><li>Create and maintain reports and dashboards using SQL, Power BI, SharePoint/Teams, ArcGIS, Excel, and vendor platforms.</li><li>Write, review, and tune SQL queries to improve performance, accuracy, and data flow reliability.</li><li>Build and troubleshoot integrations using SQL Server, APIs, FME Server, and other technologies.</li><li>Assist with application upgrades, configuration changes, migrations, and security updates.</li><li>Track down system issues by following data through various applications and integrations, identifying root causes, and coordinating solutions.</li><li>Administer user roles, permissions, and access controls.</li><li>Document system configurations, integrations, data structures, and workflows.</li><li>Perform routine database tasks, including maintenance and basic tuning.</li><li>Monitor and support application servers and related infrastructure.</li><li>Provide support for mobile and field-based tools, including tablets and meter-reading devices.</li><li>Work with internal teams and external vendors to ensure systems meet operational needs and remain reliable.</li></ul>
