1 result for Wireless Network Engineer in Toronto, ON
Laptop Deployment Technician
- Toronto, ON
- onsite
- Temporary
-
24 - 28 CAD / Hourly
- We are looking for a Laptop Deployment Technician to support a large-scale device refresh initiative for a financial services environment in Toronto, Ontario. This Long-term Contract position is ideal for a hands-on desktop support specialist who can prepare, deploy, and replace laptops efficiently while delivering a positive end-user experience. The successful candidate will handle imaging, configuration, troubleshooting, and shipment coordination, while working with a high daily volume of devices across multiple branch locations.<br><br>Responsibilities:<br>• Prepare and configure incoming laptops for end users by completing imaging, setup, and quality checks before deployment.<br>• Replace existing devices with newly provisioned laptops and ensure users receive the equipment and guidance needed for a smooth handoff.<br>• Resolve Level 2 desktop support issues related to hardware, Office 365 applications, Outlook, Excel, and general workstation performance.<br>• Support device enrolment and management activities using Intune, Azure, and Active Directory tools.<br>• Process a high volume of laptop deployments each day while maintaining accuracy, organization, and service standards.<br>• Package and coordinate shipment of laptops to branch locations, ensuring devices are tracked and ready for distribution.<br>• Create and provide checklists and other user-facing instructions to help employees complete returns and exchanges correctly.<br>• Document incidents, service requests, and deployment updates in ServiceNow to maintain clear support records.<br>• Communicate clearly with end users and internal teams to troubleshoot issues, answer questions, and deliver strong customer service.
- 2026-09-15T00:00:00Z
