<p>We are seeking an exceptional<strong> Senior Product Manager</strong> to spearhead the growth and evolution of our enterprise-grade SaaS solutions, with a core focus on ERP and CRM platforms. In this pivotal role, you will drive key product strategies, leading end-to-end initiatives designed to address complex business challenges for our enterprise clients.</p><p><br></p><p>We are looking for a visionary leader with profound expertise in product management within B2B SaaS environments. This role requires deep knowledge of ERP and CRM systems, along with the ability to collaborate seamlessly across Agile product teams to deliver impactful solutions aligned with organizational goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead the end-to-end product lifecycle, from initial concept and discovery to final delivery and ongoing optimization.</p><p>• Collaborate with engineering, design, marketing, and sales teams to define and execute product strategies.</p><p>• Develop and maintain detailed product roadmaps, ensuring alignment with business goals and customer needs.</p><p>• Conduct market research and gather user feedback to identify opportunities for product innovation and improvement.</p><p>• Define and prioritize product requirements, balancing user needs with technical feasibility and business impact.</p><p>• Manage the implementation of enterprise solutions, including CRM and ERP systems, to enhance product functionality.</p><p>• Monitor product performance and leverage data insights to guide future development efforts.</p><p>• Act as the primary point of contact for stakeholders, providing clear communication on product vision, goals, and progress.</p><p>• Ensure products comply with relevant accounting principles and enterprise infrastructure standards.</p><p>• Facilitate Agile Scrum practices to foster collaboration and deliver high-quality outcomes.</p>
<p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
<p>Robert Half is seeking an ambitious and driven <strong>Account Manager</strong> to oversee sales activities in the Central Ontario region. The ideal candidate will focus on building and nurturing relationships with resellers and end-users, driving sales across corporate, education, and channel sectors, and promoting presentation solutions. This self-motivated individual will take ownership of the territory, independently targeting and supporting clients while collaborating with a national sales team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Partner Engagement:</strong> Work closely with resellers and partners to grow awareness and success of presentation solutions in the region.</li><li><strong>Product Expertise:</strong> Become a solutions expert for hardware, software, and professional development to confidently present product offerings and conduct demos.</li><li><strong>Sales Activities:</strong> Drive revenue through sales calls, targeting corporate and enterprise end-users and other potential customers within the territory.</li><li><strong>Account Management:</strong> Maintain and grow relationships with assigned accounts while identifying opportunities to expand customer volume and build loyalty.</li><li><strong>Customer Training:</strong> Train end-users on products, programs, and services to ensure knowledge and satisfaction.</li><li><strong>Strategic Targeting:</strong> Focus on key end-user accounts in the territory to establish the company as the preferred technology brand.</li><li><strong>Database Management:</strong> Build and maintain a detailed database of contacts, projects, and opportunities using Salesforce (SFDC).</li></ul><p><strong>Planning and Reporting:</strong></p><ul><li>Collaborate with the Channel Marketing team to develop quarterly and annual marketing plans tailored to the region.</li><li>Consistently track and submit sales pipeline reports, providing accurate rolling forecasts.</li><li>Monitor competitor products, pricing, promotions, and services to share regular updates with sales management.</li></ul><p><strong>Events and Visibility:</strong></p><ul><li>Attend and participate in local, regional, and national trade shows and marketing events to showcase the company’s products and solutions.</li><li>Survey market opportunities and provide insight to upper management to refine strategies and tactics.</li></ul><p><br></p>
<p>Robert Half is helping our client find an experienced and dynamic <strong>Marketing Manager</strong> to lead the planning and execution of marketing efforts. The Marketing Manager will spearhead strategies to elevate brand presence, drive growth across various channels, and support overall business goals. This role involves overseeing campaigns, product launches, partnerships, and digital initiatives while managing a small team and working collaboratively across departments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Planning</strong>: Develop and execute annual marketing strategies, campaigns, and budgets that align with business objectives.</li><li><strong>Brand Management</strong>: Ensure consistent and impactful brand messaging across channels and customer touchpoints.</li><li><strong>Digital Leadership</strong>: Oversee website and online store management, as well as digital content and e-commerce growth initiatives.</li><li><strong>Campaign Development</strong>: Lead multi-channel marketing campaigns (e.g., digital, print, social media, and email) to strengthen engagement and drive sales.</li><li><strong>Product Launches</strong>: Strategize and execute plans for impactful market entries for new products.</li><li><strong>Partnerships</strong>: Build relationships with media outlets, influencers, ambassadors, and affiliates to boost brand visibility.</li><li><strong>Events Management</strong>: Coordinate trade shows, exhibitions, and dealer events in partnership with the sales team.</li><li><strong>Team Leadership</strong>: Manage and mentor a small team, cultivating a growth-oriented, high-performance culture.</li><li><strong>Analytics & Reporting</strong>: Track and analyze marketing performance, using data insights to enhance strategy and maximize return on investment (ROI).</li><li><strong>Cross-Functional Collaboration</strong>: Partner with sales, product teams, and other business stakeholders to align marketing efforts with organizational goals.</li></ul><p><br></p>
<p>We are hiring for an experienced eCommerce Optimization & Search Specialist to join our client on a 3-month contract (with a potential to extend) role. This is an execution-focused role ideal for professionals with a strong background in search optimization, conversion rate optimization (CRO), and digital merchandising within a complex, SKU-intensive product environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Analyze on-site search and browse behavior to identify friction points, improve search-to-cart performance, and elevate the overall relevance and user experience.</p><p>• Optimize product discovery and digital merchandising using insights to surface adjacent, complementary, and high-performing SKUs.</p><p>• Collaborate with Category Management to improve taxonomy, filtering, and product placement on PLPs and SRPs.</p><p>• Work closely with the Product Content team to ensure product data supports optimized search, browse, and add-to-cart behavior.</p><p>• Monitor search dashboards (e.g., COVEO, GA4) to resolve null or irrelevant result sets and reduce abandonment through alternate paths or query suggestions.</p><p>• Support and interpret A/B testing results to validate CRO hypotheses, partnering with Product and Analytics teams.</p><p>• Assist with the development of the on-site search enhancements roadmap and personalization strategies.</p><p>• Coordinate with third-party vendors and internal stakeholders on campaigns, product launches, and optimization projects.</p><p>• Track and prioritize multiple projects using project/workflow tools to meet deadlines and ensure transparency.</p><p>• Use customer feedback, analytics, and heatmaps to validate changes and guide continuous improvement efforts.</p>
<p>We’re seeking a dynamic and experienced <strong>EHS Manager</strong> to lead Environmental, Health & Safety initiatives across our manufacturing operations in Canada. This is a <strong>multi-site leadership role</strong> responsible for driving strategic alignment, continuous improvement, and a culture of Zero Harm across the organization.</p><p>As the senior EHS leader, you’ll own the company-wide EHS Management System, ensuring compliance, consistency, and operational excellence. You’ll coach leaders, harmonize best practices, and build a proactive safety culture where people and performance thrive together.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Strategy, Systems & Governance</strong></p><ul><li>Lead and continuously enhance the EHS Management System to meet IMS and ISO 45001/14001 standards.</li><li>Standardize and harmonize EHS policies, procedures, and KPIs across multiple sites.</li><li>Drive strategic planning, performance reporting, and leadership engagement in EHS initiatives.</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Ensure full compliance with Ontario and Canadian EHS regulations.</li><li>Lead hazard identification, risk assessments, and control verification.</li><li>Oversee third-party certifications and audits, ensuring timely closure of findings.</li></ul><p><strong>Program Implementation & Continuous Improvement</strong></p><ul><li>Implement and sustain key EHS programs (LOTO, machine safeguarding, contractor control, ergonomics, hazardous energy, WHMIS, environmental controls, and emergency response).</li><li>Champion a culture of Zero Harm—driving engagement, learning, and accountability across teams.</li><li>Partner cross-functionally to integrate product and process safety learnings.</li></ul><p><strong>Leadership & Culture</strong></p><ul><li>Lead, mentor, and develop a network of EHS professionals and champions across multiple locations.</li><li>Coach operational leaders to embed safety ownership into daily routines.</li><li>Lead root cause investigations and corrective/preventive actions with precision and transparency.</li></ul><p><strong>Metrics & Reporting</strong></p><ul><li>Establish and monitor key EHS KPIs, including TRIR/LTIR, risk assessment completion, and audit performance.</li><li>Present performance insights to leadership and support data-driven decision-making.</li></ul>
<p>Robert Half is looking for an Amazon eCommerce Specialist for a 6-month remote contract opportunity. The Amazon eCommerce Specialist focuses on enhancing our client's presence on Amazon and other e-commerce platforms, driving sales growth, and ensuring their digital content is competitive and engaging. The ideal candidate will collaborate with cross-functional teams to improve product visibility and optimize online strategies within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><ul><li>Analyze and create competitive charts for the Canadian Amazon product assortment, following established structures.</li><li>Regularly review and update Amazon product pages to identify gaps and opportunities in key categories.</li><li>Conduct audits of competitor A+ content, including videos, images, and written materials, to enhance our own content strategy.</li><li>Collaborate with creative teams to design and implement updated content, ensuring it is effectively uploaded to relevant platforms.</li><li>Monitor and manage content using Content Management Systems (CMS) such as Salsify and internal image banks.</li><li>Develop strategies to improve product visibility and sales performance on Amazon and other retailer systems.</li><li>Work closely with marketing and sales teams to align e-commerce initiatives with broader business goals.</li><li>Utilize tools like Adobe Photoshop and Illustrator to create visually appealing content for digital platforms.</li><li>Provide insights on digital trends and opportunities to maintain competitiveness in the e-commerce space.</li><li>Ensure compliance with best practices for online content deployment and management.</li></ul>
<p>We are looking for a dynamic Category Manager to join our team in Brampton, Ontario. In this role, you will oversee multiple product categories, ensuring they align with business objectives and strategic growth initiatives. You will be responsible for driving results through effective planning, market analysis, and collaboration with internal and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute category strategies to optimize product assortment, pricing, and sales plans in alignment with customer needs and business goals.</p><p>• Conduct market research and supplier evaluations to stay informed on industry trends and identify opportunities for innovation.</p><p>• Collaborate with cross-functional teams to ensure seamless implementation of merchandising plans and promotional activities.</p><p>• Cultivate strong vendor relationships to enhance profitability and improve product offerings.</p><p>• Monitor and analyze financial performance, including profit and loss metrics, to identify areas for improvement and drive revenue growth.</p><p>• Partner with international teams to create differentiated products that support proprietary brand development and strategic initiatives.</p><p>• Provide clear and consistent direction to merchandising teams while maintaining alignment with broader organizational objectives.</p><p>• Participate in key meetings and presentations to share insights, propose solutions, and contribute to strategic decision-making.</p><p>• Take ownership of category performance by continuously refining strategies and ensuring results align with business expectations.</p><p>• Identify and implement innovative approaches to improve competitiveness and market positioning.</p>
<p>Are you a creative and results-driven marketer with a knack for planning innovative campaigns and collaborating with influencers, creators, and agencies? We are looking for a <strong>Marketing Manager</strong> on behalf of a client – a growing, entrepreneurial brand in the retail and consumer space. If you’re ready to lead dynamic marketing initiatives, manage content creation, grow engaged online communities, and drive measurable results, this role offers exciting growth potential and an excellent team culture.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Marketing Campaigns & Activations:</strong></p><ul><li>Plan and execute multi-channel marketing campaigns across digital, influencer, PR, and retail channels.</li><li>Organize in-store events and activations to boost foot traffic and build buzz, especially at the Espro Coffee Bar.</li><li>Collaborate with creative agencies to ensure campaigns are on-brand and impactful.</li></ul><p><strong>Influencer Partnerships & Social Media Content:</strong></p><ul><li>Build relationships with Toronto-based influencers and creators.</li><li>Manage and oversee content creation for platforms like TikTok, Instagram, and YouTube.</li><li>Tie all content initiatives to key performance metrics such as sales, engagement, and community growth.</li></ul><p><strong>Public Relations & Earned Media:</strong></p><ul><li>Drive PR outreach and manage external agency relationships.</li><li>Secure media coverage in lifestyle, food & beverage, and design sectors.</li><li>Track and report PR outcomes and their integration into overall performance.</li></ul><p><strong>Social Media & Community Management:</strong></p><ul><li>Oversee the brand’s social media accounts, grow followers, and foster engaged communities.</li><li>Produce consistent, high-quality creative content in collaboration with agencies and freelancers.</li><li>Respond to audience feedback and monitor engagement metrics.</li></ul><p><strong>Reporting & Analytics:</strong></p><ul><li>Provide clear weekly/monthly reports on campaign performance and ROI, tracking key KPIs across digital, social, PR, and retail initiatives.</li></ul><p><br></p><p><br></p>
<p>Are you a bilingual (French/English) marketing and communications professional with a strategic mindset and polished communication skills? We are seeking a <strong>Senior Manager, Corporate Marketing & Communications</strong> for our client, a leading provider in the health benefits management industry. This role will oversee corporate marketing and communications programs to strengthen brand positioning, engage stakeholders, and establish the organization as a recognized thought leader in its sector. If you thrive in dynamic environments, can lead small teams, and are adept at both strategy and execution, this role might be the right fit for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>External Communications</strong></p><ul><li>Work with the Chief Administrative Officer (CAO) to develop strategic marketing and communication programs.</li><li>Collaborate with Senior Leadership teams in Canada and the US to identify and drive initiatives positioning the company as an industry innovator.</li><li>Develop and execute strategies for digital and social media to enhance employee engagement, leadership messaging, and brand presence.</li><li>Lead the creation and implementation of marketing and communications strategies for advertising, branding, events, government relations, media relations, and public speaking opportunities.</li><li>Support and serve as a backup contact for Canadian media relations.</li><li>Oversee the departmental budget and produce monthly forecasts.</li></ul><p><strong>Marketing Communications & Programs</strong></p><ul><li>Manage corporate and brand communication efforts, including internal and external messaging.</li><li>Handle media and public relations activities, including content writing, presenting, creating speeches, and working with stakeholders.</li><li>Oversee corporate social media accounts and digital marketing strategies.</li><li>Manage website content, branding initiatives, and re-branding efforts.</li><li>Plan and execute strategies for in-person conferences and key events.</li></ul><p><br></p><p><br></p>
<p>We are seeking an experienced <strong>Informatica MDM Developer</strong> to design, develop, and implement master data management solutions for our client. This role requires deep expertise in Informatica Master Data Management (MDM) tools and technologies, as well as strong problem-solving skills to support business-critical data integration, governance, and quality initiatives. The ideal candidate will possess a robust technical skill set, a passion for data management, and a strong ability to collaborate with key stakeholders to support enterprise-wide data strategies.</p><p><br></p><p><strong>1. MDM Implementation & Development:</strong></p><ul><li>Design and implement solutions using Informatica MDM Hub components, including configurations for data consolidation, hierarchy management, and trust and match rules.</li><li>Develop and optimize data architecture, workflows, and pipelines using Informatica tools such as PowerCenter, MDM Hub, and Data Quality.</li><li>Configure and enhance master data models, cleansing rules, entity validation, and merge processes.</li></ul><p><strong>2. Data Integration & Quality:</strong></p><ul><li>Integrate data from various sources using ETL processes and Informatica tools (e.g., PowerCenter, IDQ).</li><li>Develop and implement data quality rules to maintain accuracy, consistency, and reliability of master data.</li><li>Analyze and resolve issues related to duplicate records, incorrect matching logic, and inconsistencies in master data.</li></ul><p><strong>3. Collaboration with Cross-functional Teams:</strong></p><ul><li>Work closely with business stakeholders to identify requirements for master data across key domains (e.g., Customer, Product, Vendor, etc.).</li><li>Partner with data governance and analytics teams to define and maintain data standards and workflows.</li><li>Collaborate with infrastructure and application teams to address performance optimization needs and resolve technical bottlenecks.</li></ul><p><strong>4. Data Governance & Compliance:</strong></p><ul><li>Ensure adherence to Data Governance policies, privacy standards (e.g., GDPR, HIPAA, CCPA), and industry regulations while implementing MDM solutions.</li><li>Create documentation for processes, configurations, and workflows to ensure transparency and compliance.</li></ul><p><strong>5. Performance Optimization & Support:</strong></p><ul><li>Monitor system performance and conduct regular audits to ensure efficient operation of Informatica MDM solutions.</li><li>Troubleshoot issues promptly and identify long-term fixes to improve platform reliability.</li><li>Provide post-implementation technical support and actively contribute to continuous enhancement initiatives</li></ul>
<p><strong>Summary</strong></p><p>The Associate / Analyst role in Corporate Banking is an entry-level relationship management position focused on supporting business development and client relationship management, particularly with Canadian subsidiaries of international corporations. The position involves structuring and executing corporate banking transactions, preparing client pitch materials, and collaborating with global teams to deliver integrated financial solutions.</p><p><br></p><p><strong>Reports To:</strong> Department Head, Corporate Banking – Canada</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support business development initiatives across Canada in areas including loans, deposits, settlements, foreign exchange, and derivatives.</li><li>Build and maintain strong relationships with clients, particularly Canadian subsidiaries of global corporations.</li><li>Partner with internal stakeholders and global offices to develop product ideas and provide financial solutions.</li><li>Prepare pitch books, deal documentation, and other materials to support client engagement.</li><li>Conduct industry and market research to evaluate risk and identify opportunities.</li><li>Contribute to transaction execution and the achievement of broader team objectives.</li><li>Participate in firm-wide initiatives such as training programs, employee resource groups, and community involvement.</li><li>Perform other duties as assigned by the head of the department. </li></ul>
<p>We are seeking a dynamic and detail-oriented <strong>Services Solutions Specialist</strong> to bridge the gap between technical service delivery and strategic marketing. This role is ideal for a professional who thrives in a cross-functional environment and can translate complex service capabilities into compelling business value.</p><p><strong>Responsibilities</strong></p><ul><li>Develop and maintain technical marketing materials, case studies, and service documentation</li><li>Create clear, engaging content that communicates service value to diverse audiences</li><li>Collaborate with the marketing team to ensure technical accuracy in campaigns</li><li>Update and refine product positioning materials throughout the service lifecycle</li><li>Lead technical writing and response development for complex RFPs and proposals</li><li>Analyze customer requirements and align them with service capabilities</li><li>Coordinate cross-functional teams to gather technical inputs and pricing</li><li>Ensure proposal content reflects actual service delivery capabilities</li><li>Participate in daily service department planning and operations</li><li>Provide strategic and analytical support to service teams</li><li>Act as a liaison between service operations and customer-facing functions</li><li>Support process improvement initiatives and service methodology development</li><li>Assist with escalated customer communications requiring technical expertise</li></ul><p><br></p>
<p>The Proposal Designer will serve as a key player in the creation, design, and production of engaging, visually appealing, and strategically aligned proposals that showcase the organization’s capabilities and strengths. This role blends creative expertise with strategic communication, ensuring proposals are not only aesthetically captivating but also effectively articulate the company’s value proposition. Applicants should possess excellent graphic design skills, a keen eye for detail, and the ability to manage tight deadlines while ensuring accuracy and quality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Proposal Design and Creation</strong></p><ul><li>Develop visually appealing, high-quality proposal documents, presentations, and supporting materials that are consistent with the company’s brand identity </li><li>Work closely with the proposals team to transform technical content into clear, compelling, and client-focused visual designs</li><li>Produce custom graphics, infographics, charts, and layouts to enhance storytelling and boost proposal engagement</li></ul><p><strong>Collaboration and Coordination</strong></p><ul><li>Partner with sales, marketing, and business development teams to understand proposal requirements, timelines, and goals</li><li>Incorporate feedback from stakeholders into proposal designs while maintaining consistency and quality of the final product</li></ul><p><strong>Brand Consistency</strong></p><ul><li>Ensure all proposals follow established branding standards, maintaining a professional, clean, and cohesive look across all materials </li><li>Serve as a visual steward of the brand, advising on best practices for proposal aesthetics and messaging alignment</li></ul><p><strong>Quality Assurance</strong></p><ul><li>Proofread and review final proposals to ensure design accuracy, formatting consistency, and overall quality</li><li>Perform final checks to ensure deadlines are met without compromising quality</li></ul><p><strong>Project Management</strong></p><ul><li>Manage multiple deadlines and priorities simultaneously, ensuring timely delivery of all design-related proposal materials</li><li>Maintain a library of templates, graphics, and proposal assets to streamline future design workflows</li></ul><p><br></p>
<p><strong>The Company</strong></p><p>Our client in the retail industry is looking for a Digital Copywriter for a 1 month contract starting in November. This is a full time contract opportunity, working during core EST business hours. </p><p><br></p><p><strong>The Position</strong></p><p>The Digital Copywriter will be responsible for crafting compelling, conversion-focused content for our client's website and email campaigns. You’ll help shape their brand voice online and drive engagement through smart, effective copywriting. </p><p><br></p><p>Responsibilities: </p><ul><li>Write, edit, and optimize content for website pages, landing pages, and microsites.</li><li>Develop engaging copy for email campaigns, newsletters, and automated sequences.</li><li>Collaborate with design, marketing, and product teams to create cohesive messaging across digital channels.</li><li>Ensure all content aligns with our brand tone, style, and voice guidelines.</li><li>Use A/B testing, analytics, and performance data to optimize copy for engagement and conversion.</li><li>Maintain SEO best practices across all written content.</li><li>Proofread and QC digital content to ensure high standards of grammar, clarity, and consistency.</li></ul>
<p>Robert Half is looking for a dedicated Supply Chain Coordinator to join our team in Toronto, Ontario. In this role, you will focus on managing and expanding key product lines within the steel industry while fostering strong client relationships. You will also collaborate with offshore offices to ensure effective communication and alignment on strategic objectives. </p><p><br></p><p>Responsibilities:</p><p>• Oversee supply chain processes for steel products, ensuring efficient management and coordination with the team.</p><p>• Coordinate and monitor supply chain operations to ensure timely delivery of materials and products.</p><p>• Build and strengthen relationships with customers to drive business growth and retention.</p><p>• Identify and pursue opportunities to promote and develop new business initiatives.</p><p>• Manage inventory levels to meet production and distribution needs while minimizing costs.</p><p>• Track shipments and address any issues in transit to ensure on-time delivery.</p><p>• Maintain open communication channels with international offices and internal departments to align on strategic goals.</p><p>• Conduct research to explore new products and assess potential clients or avenues for expansion.</p><p>• Organize and participate in regular business meetings with customers to discuss opportunities and market trends.</p><p>• Visit clients to strengthen relationships and analyze emerging market demands.</p><p>• Support management by preparing data reports, presentation materials, and executing tasks related to new projects.</p><p>• Ensure compliance with company policies, regulations, and industry standards.</p><p>• Collaborate with internal teams (logistics, production, customer service) to align supply chain activities with business objectives.</p><p>• Proactively identify potential supply chain risks and work to mitigate them.</p><p>• Assist in contract negotiations with suppliers to secure favorable terms and pricing.</p>
We are looking for an experienced Firewall Subject Matter Expert (SME) specializing in Cisco and Palo Alto technologies to join our team in Hamilton, Ontario. In this contract role, you will play a key part in designing, implementing, and managing advanced firewall solutions to ensure the security and reliability of enterprise networks. This position offers an opportunity to work on complex network security challenges in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the lead technical expert for Cisco and Palo Alto firewall platforms, providing design, deployment, and maintenance support.<br>• Configure and manage firewall rules, policies, VPNs, and traffic inspection to enhance network security.<br>• Conduct thorough audits, analyze logs, and review policies to identify vulnerabilities and recommend improvements.<br>• Collaborate with cross-functional teams to integrate firewall solutions into the overall security framework.<br>• Diagnose and resolve advanced network security issues, including those related to firewall performance and configurations.<br>• Monitor and optimize firewall performance to ensure scalability, reliability, and compliance with security standards.<br>• Support network segmentation and secure routing strategies across hybrid environments, including cloud and on-premises systems.<br>• Maintain detailed documentation of firewall configurations, policies, and operational procedures.<br>• Stay updated on the latest security threats, product updates, and feature enhancements for Cisco and Palo Alto technologies.
We are looking for a dynamic Vice President of Operations and Customer Experience to join our leadership team in Richmond Hill, Ontario. This role is integral to shaping and implementing strategies that drive operational efficiency and deliver exceptional customer experiences. The successful candidate will oversee multiple departments, including claims operations, dealer support, and field services, to ensure a seamless service experience for both customers and dealer partners. With a focus on the automotive industry, this position requires a blend of strategic vision and hands-on leadership to support business growth and elevate brand loyalty.<br><br>Responsibilities:<br>• Develop and execute strategies to align customer experience and operational goals with overall business objectives.<br>• Provide leadership and guidance to teams responsible for claims operations, dealer support, and field services.<br>• Collaborate with senior leadership to identify opportunities for improving operational efficiency and customer satisfaction.<br>• Oversee claims operations to ensure compliance, streamlined processes, and a high-quality customer experience.<br>• Implement and refine operational procedures to enhance dealer and field support services.<br>• Manage departmental budgets effectively, using data insights to drive impactful decisions.<br>• Utilize customer feedback tools to gather insights and implement actionable improvements.<br>• Foster strong relationships with dealer clients and field sales teams to identify service enhancement opportunities.<br>• Promote a customer-first culture across all departments and levels of the organization.<br>• Establish and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
<p>Our client is seeking an experienced and proactive <strong>Director of Business Development</strong> to lead their growth strategy and drive revenue expansion. Focused on the food service and institutional markets, this pivotal role involves identifying new opportunities, developing strategic partnerships, optimizing revenue streams, and enhancing our market presence.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute business development strategies aligned with company growth objectives.</li><li>Research and identify new markets, customer segments, and business opportunities.</li><li>Foster and maintain strong, long-term relationships with clients, partners, and key stakeholders.</li><li>Lead negotiations for contracts and commercial agreements with expertise in optimizing outcomes.</li><li>Collaborate closely with internal teams—sales, marketing, production, and operations—to ensure alignment with strategic goals.</li><li>Consistently analyze market trends, competitor data, and customer insights to inform and refine decisions.</li><li>Represent the company at trade shows and industry events as an ambassador of our brand.</li></ul>
