<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
<p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
