We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient front desk experience. The ideal candidate will bring strong administrative and customer service skills, along with relevant experience and a detail-oriented demeanor.<br><br>Responsibilities:<br>• Greet visitors, executives, and employees with a friendly attitude.<br>• Manage the front desk area, ensuring it is tidy, organized, and fully functional.<br>• Handle administrative tasks such as tracking data sets and preparing monthly reports, including creating graphs and PowerPoint presentations.<br>• Answer and direct phone calls, emails, and other inquiries in a timely and courteous manner.<br>• Coordinate access for visitors and ensure security protocols are followed.<br>• Maintain a neat appearance and adhere to the company’s dress code policy.<br>• Ensure punctuality by being seated and ready to perform duties at the start of the shift.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Assist with additional administrative duties as needed to support the team.
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
We are looking for an experienced Administrative Assistant to join our team on a contract basis. In this fully remote role, you will manage a variety of administrative and support tasks to ensure smooth day-to-day operations. This position offers flexibility with either ongoing or part-time hours, depending on your availability.<br><br>Responsibilities:<br>• Coordinate and manage schedules across multiple time zones, ensuring all appointments and meetings are organized efficiently.<br>• Support case management activities using tools like Salesforce or similar project management platforms.<br>• Respond to client service requests, triaging inquiries and addressing basic needs promptly.<br>• Perform light administrative duties such as preparing internal documentation, taking meeting notes, and managing follow-up tasks.<br>• Facilitate email correspondence and handle both inbound and outbound calls as needed.<br>• Maintain and update data records with accuracy, utilizing tools like Microsoft Excel and Word.<br>• Assist with creating presentations and other materials using Microsoft PowerPoint.<br>• Provide general customer service support, ensuring client satisfaction and timely communication.
We are looking for a highly organized and detail-oriented Office Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support day-to-day administrative operations, ensuring smooth coordination of events, logistics, and office functions. If you thrive in a fast-paced environment and enjoy multitasking, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate deliveries, shipping, and logistics to support photoshoots and events.<br>• Assist with managing guest lists and other event-related administrative tasks.<br>• Provide support with shipments and invoicing, ensuring accuracy and timeliness.<br>• Prepare reports and PowerPoint presentations to assist the Sales team.<br>• Offer administrative support to Sales and Accounting, including drafting and organizing contracts, advertising agreements, and billing documentation.<br>• Monitor and replenish office supplies by placing orders as needed to maintain stock levels.<br>• Perform general administrative tasks, including photocopying, scanning documents, and data entry.<br>• Address inbound calls and provide excellent customer service to internal and external stakeholders.<br>• Support mass mailings and other communication efforts as required.
<p>We are looking for an Administrative Assistant to join a team on a contract basis in Toronto, Ontario. In this role, you will provide essential support to our hospitality distribution division, ensuring smooth operations and excellent service for our hotel partners. This position involves a mix of administrative tasks, customer service, and data management, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Upload and maintain partner rates on online platforms, ensuring accuracy and consistency.</p><p>• Update and manage spreadsheets with precision, adhering to established distribution standards.</p><p>• Provide attentive and timely support to hotel partners, colleagues, and other stakeholders.</p><p>• Ensure compliance with Hotel Operations System Standards and Distribution Guidelines.</p><p>• Handle inbound and outbound calls, addressing inquiries and resolving issues effectively.</p><p>• Manage email correspondence with a high level of care and attention to detail.</p><p>• Collaborate with internal teams to ensure seamless communication and workflow.</p><p>• Utilize Microsoft Excel, Word, and Outlook to organize and document administrative tasks.</p>
