We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>We are looking for a reliable and organized Office Administrator to support our daily operations and provide administrative assistance to the Brand and Analyst teams. This role is ideal for someone who thrives in a fast-paced environment, is detail-oriented, and enjoys a variety of responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee daily office operations and ensure a well-organized work environment</li><li>Manage office supplies and equipment, including inventory tracking and reordering</li><li>Provide administrative support to the Brand Team and Analyst Team</li><li>Respond to email and phone inquiries in a timely and professional manner</li><li>Coordinate the shipping and receiving of samples, monitor and track shipments</li><li>Maintain sample room inventory and place sample orders as needed</li><li>Prepare boardroom for meetings, including setup and cleanup</li><li>Run and update reports as required</li><li>Handle customer complaints and direct them to appropriate personnel if needed</li><li>Perform ad hoc administrative tasks as assigned</li><li>Ability to lift boxes/packages up to 20lbs</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support daily office operations, ensuring smooth workflows and effective communication. The ideal candidate will bring strong organizational skills and a proactive approach to handling administrative tasks.<br><br>Responsibilities:<br>• Welcome and assist visitors and guests, ensuring a positive and friendly experience.<br>• Perform kitchen-related tasks, such as maintaining cleanliness and restocking supplies.<br>• Organize and manage filing systems to ensure easy access to important documents.<br>• Handle faxing, photocopying, and other document preparation duties.<br>• Coordinate courier services and ensure timely delivery of packages.<br>• Arrange catering services for meetings and events as required.<br>• Oversee printer maintenance and manage mailroom operations effectively.<br>• Support facilities management tasks, ensuring the office environment remains functional and well-maintained.
<p>We are looking for a highly organized and detail-oriented Administrative Assistant to join our clients team in Toronto, Ontario. In this role, you will provide essential support to ensure the smooth operation of their office, handling a variety of administrative tasks and contributing to the overall efficiency of our operations. Your professionalism, discretion, and proactive approach will be key to your success as you collaborate with team members and manage daily responsibilities.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to the Executive Assistant and team, ensuring daily operations run smoothly.</p><p>• Organize and maintain the document management system, including scanning, uploading, and creating folders.</p><p>• Oversee office inventory by managing supplies, snacks, and beverages to meet the needs of staff.</p><p>• Handle courier shipments, as well as incoming and outgoing mail, with precision and timeliness.</p><p>• Coordinate catering services and prepare boardrooms for meetings, lunches, and events.</p><p>• Disseminate internal notices and updates about events to keep staff informed.</p><p>• Assist with calendar management, including scheduling business and personal appointments in the absence of the Executive Assistant.</p><p>• Conduct research projects related to office operations or vendor improvements as needed.</p>
