<p>Are you experienced in cash management and banking operations? We are looking for a Treasury Manager to join a dynamic team and oversee all aspects of cash management, banking controls, Accounts Payable, and Cash Application functions. This is a leadership role focused on maintaining financial control, process compliance, and supporting ongoing automation and improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor cash balances and intercompany transfers for liquidity</li><li>Optimize working capital and minimize idle cash</li><li>Oversee banking controls, including dual approvals, stop payments, void cheques, and returned item resolution</li><li>Administer positive pay and handle exceptions for fraudulent disbursement prevention</li><li>Oversee payment execution for approved invoices and enforce approval hierarchies</li><li>Review payment batches and maintain segregation of duties</li><li>Ensure compliance with internal controls and audit requirements</li><li>Support vendor master data reviews and fraud prevention efforts</li><li>Supervise Cash Application Specialists and ensure accurate posting</li><li>Monitor unapplied cash and coordinate resolution with Billing and Collections</li><li>Review daily deposit reconciliations and ensure accurate reporting</li><li>Prepare monthly cash management reports and forecasts to provide strategic insights</li><li>Administer company credit card programs and ensure policy adherence</li><li>Coordinate accurate and timely bank and credit card reconciliations</li><li>Manage bank-issued letters of credit and maintain renewal schedules</li><li>Develop and maintain treasury policies and procedures with best practices</li><li>Support audits and provide required documentation</li><li>Lead automation of cash management and banking processes</li><li>Report on KPIs as defined by leadership</li><li>Participate in special projects and support system/process improvements</li><li>Assist with other tasks as required</li></ul><p><br></p>
<p><strong>Job Title:</strong> Manager, Financial Reporting</p><p><strong>Reports To:</strong> Director, Financial Reporting</p><p><br></p><p><strong>Overview</strong></p><p>We are seeking a talented and detail-oriented Manager, Financial Reporting that will be responsible for internal and external financial reporting, compliance with internal controls, and delivering accurate financial information. Leads a team of 2–3 professionals and collaborates with senior management and auditors.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a small financial reporting team.</li><li>Prepare annual and quarterly MD& A, consolidated financial statements, and related reports.</li><li>Oversee monthly internal financial presentations and analysis.</li><li>Consolidate quarterly forecasts and budgets; prepare board and audit committee reports.</li><li>Liaise with external auditors for quarterly and annual reviews.</li><li>Ensure internal control compliance and support related documentation.</li><li>Research complex accounting issues and provide policy guidance.</li><li>Analyze and interpret financial data for decision-making.</li><li>Set reporting deadlines and coordinate with business units.</li></ul>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p><strong>Job Posting: Senior Manager, Procurement</strong></p><p>A leading organization is seeking a talented Senior Manager, Procurement to oversee and optimize its procurement operations. This dynamic role is responsible for managing the efficient and effective sourcing of goods and services critical to organizational success. The Senior Manager will collaborate across departments, lead contract negotiations, ensure policy compliance, and champion procurement best practices.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Strategic Procurement Leadership:</strong> Develop and manage company-wide competitive procurement processes, including RFPs, RFQs, RFSOs, and RFIs.</li><li><strong>Cross-Departmental Collaboration:</strong> Partner with client departments and stakeholders to identify procurement needs, deliver guidance on best practices, and ensure effective cross-functional communication.</li><li><strong>Contract & Vendor Management:</strong> Negotiate and manage contracts with suppliers, review service level agreements, coordinate vendor presentations, and oversee legal, risk, and technical reviews.</li><li><strong>Compliance & Process Management:</strong> Supervise the procurement system, maintain thorough records, and monitor awards for adherence to policies, procedures, and procurement standards.</li><li><strong>Training & Support:</strong> Deliver training and support to internal teams, reinforcing understanding and consistent application of procurement policies.</li><li><strong>Reporting & Data Management:</strong> Oversee the contract database, prepare monthly compliance reports and dashboards, and draft contracts using established templates.</li><li><strong>Continuous Improvement:</strong> Lead initiatives to enhance procurement processes, introduce automation, and support organizational departments throughout the procurement lifecycle.</li></ul><p><strong>Key Process Indicators & Results Areas:</strong></p><ul><li>Execution and management of bid/tender documentation</li><li>Preparation and review of RFPs and related documentation</li><li>Oversight of procurement compliance, ensuring adherence to policies and procedures</li></ul><p><br></p>
<p>Robert Half is seeking a skilled and dynamic Accounting Manager for an exciting opportunity within a fast-paced, collaborative environment. In this role, you’ll oversee daily accounting operations, ensuring accurate financial reporting while mentoring a team of accountants and driving process improvements. If you’re technically knowledgeable, thrive in leadership positions, and are passionate about advancing internal controls, this position is for you!</p><p> </p><p><strong>Key Responsibilities:</strong></p><p>As the Accounting Manager, you will:</p><p>· Prepare and review journal entries in adherence with ASPE and GAAP standards.</p><p>· Manage and coordinate month-end and year-end close processes to meet deadlines.</p><p>· Supervise, mentor, and provide guidance to a team of accountants, fostering their development and resolving technical accounting challenges.</p><p>· Ensure timely and accurate completion of all balance sheet reconciliations, adhering to established monthly deadlines.</p><p>· Collaborate across departments to collect and analyze financial data, maintaining consistency and accuracy in reporting.</p><p>· Identify areas for process improvements to increase efficiency and strengthen internal controls.</p><p>· Ensure compliance with tax regulations, managing HST and WSIB filings as required.</p><p>· Act as the primary liaison for external auditors, preparing documentation and addressing requests.</p><p>· Contribute to the development and implementation of accounting policies and procedures.</p><p>· Provide support for special projects, system upgrades, and ongoing process improvements.</p><p><br></p>
This position is eligible for the Team Member Referral Process (Maximum cash reward $250.00). If a team member has a referral they are requested to fill out the TEAM MEMBER REFERRAL FORM, attach a copy of the person’s resume to the form and submit to Human Resource no later than Friday, May 3, 2024.<br><br>All interested internal applicants should complete an internal application form and return it to Human Resource no later than Friday, May 3, 2024.<br><br>POSITION: Accounts Receivable Coordinator <br>REPORTS TO: James Chen, Controller<br>AVAILABILITY: Immediately <br><br>KEY RESPONSIBILITIES<br><br>• Process and record invoicing & AR transactions<br>• Collect and apply customer payments<br>• Identify past due accounts, contact customers for payment<br>• Maintain accurate contact logs<br>• Record and post month-end journal entries and account reconciliation<br>• Monitor and manage AR related metrics to meet budget/target<br>• Assist in annual internal and external financial audit tasks<br>• Document, analyse, re-evaluate and improve current processes/workflow<br>• Digitize paper documents and go paperless<br>• Training/backup for Accounts Payable<br>• Perform other duties as required<br><br>REQUIRED SKILLS: <br> <br>• Diploma in Accounting, Finance, Business Administration or a related discipline<br>• Proficient using Microsoft Office applications and SharePoint<br>• Ability to work under strict time demands<br>• Proficient in both written and oral communication<br>• Strong analytical and problem solving skills <br>• Superior attention to detail <br>• Quick learner<br>• Team player<br>• Continuous process improvement mindset
<p><strong>Job Title: </strong>Finance Manager</p><p><strong>Location: </strong>Mississauga, ON</p><p><strong>Employment Type:</strong> Full-Time</p><p><br></p><p><strong>About the Opportunity</strong></p><p><br></p><p>Our team is partnering with a respected client in Mississauga, Ontario to recruit a Finance Manager. This pivotal role is responsible for overseeing financial planning, analysis, and supporting organizational leadership to enable sound strategic decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all aspects of financial reporting, budgeting, forecasting, and variance analysis.</li><li>Provide strategic insights and recommendations to senior leadership on financial performance and emerging trends.</li><li>Oversee budget allocations, track expenditures, and maintain compliance with internal policies and relevant legislation.</li><li>Lead the external audit process and prepare necessary supporting documentation.</li><li>Coordinate operating and capital budgets while supporting both long-term and short-term business planning efforts.</li><li>Identify and assess financial risks, implementing effective mitigation strategies.</li><li>Prepare reports for the Ministry and supervise the performance of the finance team.</li><li>Manage ad hoc projects and deliver timely, accurate financial reporting as required.</li></ul><p><br></p>
<p>Our client a well established medium sized public accounting firm based in North GTA is looking for a Tax Manager specializing in SR& ED to join their firm. In this role, you will play a critical part in guiding clients through the SR& ED tax incentive process, ensuring compliance and maximizing benefits. This position offers an opportunity to collaborate with a team of professionals while leveraging your expertise in tax and financial matters.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and identify activities eligible for SR& ED tax incentives for clients.</p><p>• Prepare and oversee technical reports and supporting documentation to facilitate SR& ED claims.</p><p>• Represent clients in discussions with government authorities regarding SR& ED matters.</p><p>• Provide expert advice and serve as a technical resource for clients and internal teams on SR& ED policies.</p><p>• Lead teams in understanding SR& ED program requirements, with emphasis on financial and tax-related aspects.</p><p>• Manage client engagements by preparing detailed summaries of SR& ED expenses and ensuring thorough reviews.</p><p>• Collaborate with tax and assurance teams to prepare and verify SR& ED tax incentive claims.</p><p>• Keep management and team members informed of progress and address significant issues in a timely manner.</p><p>• Perform additional duties as required to support SR& ED-related processes.</p>
<p>Our client a highly successful Real Estate Investment Company has a great opportunity for a Manager Financial Reporting to join their Finance team in Toronto. In this role, you will oversee the preparation and analysis of financial statements, ensuring compliance with accounting standards and company policies. You will collaborate with cross-functional teams to enhance financial reporting processes, support decision-making, and drive operational efficiency. This is an exciting opportunity to contribute to a growing portfolio of real estate investments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review monthly, quarterly, and annual IFRS consolidated financial statements, including supporting notes and schedules.</p><p>• Perform entity-level and group-level consolidations for a diverse portfolio of real estate investments and operating companies.</p><p>• Coordinate with external auditors and tax advisors during quarterly reviews and annual audits, ensuring timely preparation of audit documentation.</p><p>• Collaborate with property management accounting teams to analyze property-level financial results and resolve variances.</p><p>• Assist in the development and refinement of reporting packages and board presentation materials.</p><p>• Support the annual budgeting and quarterly forecasting processes by consolidating inputs from various stakeholders.</p><p>• Conduct monthly variance analyses, comparing actual results to budgets and forecasts, and provide insights on trends.</p><p>• Utilize Yardi or other real estate-focused systems to maintain data accuracy and streamline reporting processes.</p><p>• Perform cash flow planning and periodic analyses to guide investment and operational decisions.</p><p>• Contribute to strategic initiatives, including acquisitions, refinancing, and process improvements, by conducting financial analyses.</p>
<p>We are looking for an experienced Finance Manager for a 4-6 month contract position offering the opportunity to oversee and enhance financial operations within a not-for-profit organization. The ideal candidate will bring expertise in fund accounting, budgeting, and financial reporting, while ensuring compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Plan, oversee, and manage the organization’s finance and investment functions to align with strategic objectives.</p><p>• Prepare and deliver monthly financial statements using accounting systems such as Financial Edge.</p><p>• Develop and monitor annual operational budgets, ensuring effective resource allocation.</p><p>• Ensure the accuracy and integrity of financial data and maintain compliance with government regulations, including reporting and receipting requirements.</p><p>• Present detailed financial reports on donor-restricted and endowed funds to stakeholders.</p><p>• Manage financial operations such as cash receipts, accounts payable, accounts receivable, and donation processing.</p><p>• Handle gifts of securities, in-kind donations, and bequests, ensuring proper documentation and compliance.</p><p>• Conduct monthly reviews of restricted and endowed fund sub-ledgers and monitor organizational cash positions.</p><p>• Collaborate with investment managers to reconcile reports and perform cash flow analyses for fund optimization.</p><p>• Prepare government-required reports, including the annual T3010 tax return, and liaise with external auditors as needed</p>
<p>We are looking for an experienced HR Specialist to join our team on a contract basis in North York, Ontario. In this role, you will play a key part in managing human resources operations, ensuring smooth workflows and supporting organizational goals. Your expertise in HR processes and payroll systems will be essential to driving efficiency and maintaining compliance.</p><p><br></p><p>Responsibilities:</p><p>• Oversee HR administration tasks, including collecting employee documentation, maintaining tracking sheets, and record-keeping.</p><p>• Support recruitment efforts by coordinating hiring processes and utilizing ATS platforms.</p><p>• Oversee job description audits, including reviewing existing roles, meeting with employees and managers, and developing updated job descriptions and posting templates.</p><p>• Facilitate communication between employees and management to address concerns and foster a positive work environment.</p><p>• Implement and maintain HR policies to ensure compliance with regulatory standards.</p><p>• Collaborate with internal teams to enhance CRM functionality for HR purposes.</p><p>• Evaluate and optimize HR workflows to improve efficiency and productivity.</p><p>• Assist in handling employee relations matters, ensuring fair and equitable outcomes.</p><p>• Prepare reports and analyze HR metrics to support strategic decision-making.</p>
We are looking for a detail-oriented Front Desk Coordinator to join our team in Toronto, Ontario. This long-term contract position requires someone who thrives in a customer-facing role and is dedicated to delivering exceptional administrative and customer service support. As part of the dynamic retail industry, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient environment.<br><br>Responsibilities:<br>• Serve as the primary receptionist, greeting visitors, executives, and employees with courtesy and warmth.<br>• Manage incoming inquiries and direct them to the appropriate departments or personnel.<br>• Oversee administrative tasks such as tracking data sets and preparing monthly reports, including graphing data for presentations.<br>• Ensure all visitors are signed in and provided with necessary information or assistance.<br>• Maintain a detail-oriented front desk area.<br>• Adhere to the dress code policy by dressing appropriately for daily responsibilities and interactions.<br>• Collaborate with internal teams to support operational needs and ensure smooth workflows.<br>• Monitor attendance and punctuality, ensuring timely service to the business.<br>• Provide exceptional customer service, addressing inquiries and resolving issues promptly.<br>• Assist in creating and organizing presentations for managerial review.
We are looking for an experienced Human Resources (HR) Manager to lead and enhance our HR operations in Mississauga, Ontario. This role involves managing key HR functions, including policy development, employee relations, and organizational planning, while fostering a positive workplace culture. The ideal candidate will play a pivotal role in aligning HR strategies with business objectives and ensuring compliance with Canadian employment regulations.<br><br>Responsibilities:<br>• Develop, implement, and continuously improve HR systems and policies to support business growth and employee engagement.<br>• Design and manage compensation frameworks, including salary structures, bonus policies, and promotion criteria.<br>• Oversee performance management processes, including goal setting, feedback sessions, and calibration meetings.<br>• Collaborate with management to address workforce planning, organizational design, and talent development.<br>• Promote company values and policies to enhance workplace culture and address climate issues effectively.<br>• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations.<br>• Manage payroll systems, timekeeping, and benefits administration to ensure accuracy and compliance.<br>• Maintain required compliance documents and records, ensuring confidentiality and adherence to legal standards.<br>• Provide training and guidance to managers on HR policies, performance evaluations, and employee development.<br>• Identify and implement solutions to improve organizational effectiveness and employee satisfaction.
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p><strong>Job Posting: Executive Assistant & Office Manager</strong></p><p>We are seeking an experienced and proactive Executive Assistant & Office Manager to provide comprehensive support to our executive team and ensure seamless office operations. This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment and is passionate about organizational efficiency and exceptional service.</p><p><strong>Key Responsibilities</strong></p><p><strong>Executive Assistant Duties:</strong></p><ul><li>Calendar and Contact Management: Coordinate executive schedules and contact lists, proactively prioritizing meetings, appointments, and travel plans.</li><li>Inbox Management: Oversee and manage multiple executive inboxes to facilitate prompt responses and efficient workflow.</li><li>Travel Coordination: Arrange detailed domestic and international travel, including flights, accommodation, transportation, and itineraries.</li><li>Meeting Preparation: Prepare materials, coordinate logistics, handle meeting setup, manage follow-ups, and communicate with internal and external stakeholders.</li><li>Email and Communication Management: Draft, review, and manage correspondence, including responding to emails on behalf of executives when appropriate.</li><li>Project Support: Assist the executive team with special projects, research, and presentations, ensuring clear communication and adherence to deadlines</li></ul><p><strong>Office Manager Duties:</strong></p><ul><li>Front Desk Support: Serve as the first point of contact for visitors and callers, manage mail, deliveries, and general email, and greet all guests professionally.</li><li>Banking: Handle deposits and other basic banking tasks securely and accurately.</li><li>File Management: Organize and maintain both physical and digital filing systems for easy access and accuracy.</li><li>Office Operations: Manage day-to-day office logistics, including supply procurement, equipment and technology support, and vendor relationships.</li><li>Facilities Management: Oversee office maintenance, repairs, cleaning services, and enforce safety protocols as required.</li><li>Team Support: Provide general administrative assistance to team members, including scheduling, document preparation, and meeting coordination support.</li><li>Vendor Management: Build and maintain positive relationships with vendors for office supplies, equipment, service agreements, and maintenance to ensure cost-effectiveness and quality service.</li><li>Event Coordination: Organize and execute company events, meetings, and team-building activities.</li></ul><p><br></p>
<p>Robert Half is partnering with a client in North York, Ontario, to identify a dedicated Compliance Officer who will play an integral role in supporting the organization’s risk and compliance practices. This position involves close collaboration with the Chief Compliance Officer to ensure the company consistently meets all regulatory requirements and upholds high internal standards. The successful professional will have the opportunity to contribute to a dynamic, growth-focused environment that values innovation, best practices, and ongoing process improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and assess new client documentation to verify compliance with applicable regulations and internal standards.</li><li>Work closely with the marketing team to evaluate and approve marketing materials and online content for regulatory adherence.</li><li>Maintain comprehensive records of compliance-related policies, procedures, and responsibilities as detailed within the organizational compliance calendar.</li><li>Track and document employee compliance activities, including personal trading monitoring and acknowledgment forms.</li><li>Conduct monthly reviews focused on Anti-Money Laundering (AML) and Anti-Terrorism financing compliance.</li><li>Coordinate with IT to oversee and document the annual cybersecurity assessment process.</li><li>Develop, update, and deliver training materials that promote compliance awareness throughout the organization.</li><li>Assist with oversight of business operations, including fund accounting and trust accounting for pooled investment funds.</li><li>Support the preparation and completion of third-party due diligence, regulatory surveys, and external audit requests.</li><li>Liaise with regulatory bodies, addressing inquiries and supplying required documentation as needed.</li></ul><p><br></p>
<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
<p>We are looking for a Standards Enforcement Officer to join our client's team in Toronto, Ontario. In this role, you will play a critical part in ensuring compliance with industry standards by conducting thorough investigations and providing expert analysis. Your contributions will uphold the integrity of the field and support regulatory priorities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct preliminary investigations into complaints regarding misconduct, gathering necessary information and documentation from all parties involved.</p><p>• Utilize your expertise in accounting and assurance to analyze complaints and provide subject matter insights during investigations.</p><p>• Review submitted materials, perform research, and develop detailed case plans to assess potential breaches of codes of conduct for members or students.</p><p>• Prepare comprehensive reports and document briefs to support decision-making by senior leadership and committees.</p><p>• Present findings to the Conduct Committee and address any related questions or concerns.</p><p>• Collaborate on special projects and initiatives that align with organizational goals and regulatory priorities.</p><p>• Actively participate in committees, working groups, and task forces to address matters impacting conduct standards.</p><p>• Liaise with various organizational departments to ensure alignment on strategic and regulatory objectives.</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
