We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
We are looking for an experienced Full Charge Bookkeeper to join our team in Toronto, Ontario. This role is pivotal to maintaining accurate financial records and ensuring compliance within a dynamic healthcare setting. If you have a strong background in bookkeeping, particularly in the medical sector, and thrive in a detail-oriented environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage the complete bookkeeping cycle, including accounts payable, accounts receivable, payroll processing, and bank reconciliations.<br>• Prepare and analyze financial statements, ensuring accuracy and providing key insights for management and physicians.<br>• Process medical billing and insurance claims, and reconcile patient accounts and insurance payments.<br>• Handle government remittances and tax filings while adhering to healthcare regulations.<br>• Collaborate with medical staff and external accountants during audits and budgeting activities.<br>• Utilize accounting software, such as QuickBooks, and electronic healthcare record systems to streamline financial processes.<br>• Safeguard sensitive financial and patient data, ensuring compliance with privacy standards.
<p>Due to exciting growth, our client is seeking to fill a newly-created Controller position to lead financial operations for a private‑equity‑backed, multi‑location company experiencing rapid growth through acquisitions. This role requires a hands‑on leader who thrives in an on‑site, collaborative environment and can manage and develop teams across two GTA locations while building scalable financial processes.</p><p><br></p><p>This is a high‑impact role with strong career growth potential as the company continues to expand.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>F<strong>inancial Reporting & Compliance</strong></p><ul><li>Lead financial reporting for all Canadian divisions in accordance with GAAP.</li><li>Oversee POC accounting, WIP schedules, job costing, margin analysis, and variance reporting.</li><li>Manage annual compliance reporting (T4s, EHT, WSIB, CSST) and support audits.</li><li>Deliver recurring management reporting, including sales, labour, variance, and margin analysis.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Oversee payroll across all divisions; ensure accuracy, compliance, and timeliness.</li><li>Act as backup for payroll processing as needed.</li><li>Manage annual payroll reporting (T4s, ROEs) and ensure legislative compliance.</li><li>Partner with HR on employee data, benefits, and compensation updates.</li></ul><p><strong>Budgeting, Forecasting & Analysis</strong></p><ul><li>Lead annual operating and capital budgets.</li><li>Develop sales, labour, and project margin forecasts with department leaders.</li><li>Maintain accurate charge‑out rates and cost structures.</li><li>Incorporate WIP, backlog, and POC into forecasts and projections.</li></ul><p><strong>Cash Flow & Banking</strong></p><ul><li>Lead collections and monitor cash flow, working capital, and unbilled revenue.</li><li>Maintain banking relationships and covenant compliance.</li><li>Oversee capital request and approval processes.</li></ul><p><strong>Systems, IT & Process Improvement</strong></p><ul><li>Act as primary contact with external IT providers.</li><li>Support ERP upgrades and system implementations.</li><li>Improve transaction processes, reporting accuracy, job costing, and WIP tracking.</li><li>Support onboarding and offboarding with HR.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Oversee foreign contracts and FX application.</li><li>Support annual SR& ED claims.</li><li>Approve employee expense reports.</li><li>Track KPIs and provide regular performance reporting.</li><li>Produce management reports, including Jet Reports.</li><li>Provide weekly reporting to US parent company.</li><li>Support acquisition integration activities as required.</li></ul><p><strong>Leadership Expectations</strong></p><ul><li>Lead and develop a distributed accounting and payroll team.</li><li>Maintain a visible, on‑site presence and collaborate closely with operations.</li><li>Build scalable processes aligned with growth and acquisition strategy.</li></ul>
