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2 results for Call Centre Manager in Toronto, ON

Bilingual French Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 76000.00 - 90000.00 CAD / Yearly
  • <p>We’re looking for a high-energy recruitment professional who’s ready to elevate their career in a fast-paced corporate environment within the healthcare, pharmacy, and financial services ecosystem. If you thrive in a high-volume, collaborative setting and love designing innovative sourcing strategies, this role empowers you to be the strategic talent advisor you’ve always wanted to be.</p><p><strong>What You’ll Drive</strong></p><ul><li>Lead end-to-end recruitment for a diverse portfolio of corporate roles — Operations, Call Centre, IT, Finance, Business Development, Auditing, Investigations, and more.</li><li>Own the full hiring lifecycle: intake meetings, posting, proactive sourcing, phone screens, interview coordination, offers, and background/reference checks.</li><li>Manage 15–20 requisitions simultaneously, across entry to mid-senior levels, while maintaining exceptional quality and candidate experience.</li><li>Design fresh, creative sourcing tactics to attract talent across Canada — leveraging LinkedIn, social platforms, niche networks, and emerging channels.</li><li>Build and maintain relationships with colleges, universities, and industry associations to strengthen employer visibility and talent pipelines.</li><li>Support campus hiring and participate in job fairs, co-op events, and early-career recruitment initiatives.</li><li>Champion the internal referral program and drive monthly engagement communications.</li><li>Share market intelligence, talent trends, and competitive insights to influence hiring strategy and workforce planning.</li><li>Deliver ongoing recruitment updates to HR leaders, hiring managers, and senior leadership.</li><li>Act as a brand ambassador who delivers a best-in-class candidate and client experience.</li><li>Continuously cultivate a strong pipeline of industry-aligned talent for future needs.</li><li>Take on additional strategic projects as required.</li></ul>
  • 2025-12-10T01:48:47Z
Sr. Customer Service Representative
  • Markham, ON
  • onsite
  • Temporary
  • 22.56 - 26.13 CAD / Hourly
  • We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
  • 2025-12-04T13:38:50Z