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3 results for Call Centre Manager in Toronto, ON

Office Manager
  • Aurora, ON
  • onsite
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • We are looking for an experienced Office Manager to oversee daily administrative and operational tasks in our Aurora, Ontario office. In this Contract to permanent role, you will play a pivotal part in ensuring the smooth functioning of office processes while supporting the Managing Director directly. This position requires a highly organized and detail-oriented individual with strong communication skills and a solid background in office management.<br><br>Responsibilities:<br>• Manage the day-to-day administrative operations of the office, ensuring efficiency and organization.<br>• Provide direct support to the Managing Director, including scheduling meetings, managing correspondence, and handling confidential information.<br>• Oversee financial tasks such as payroll processing, accounts payable, and invoice management.<br>• Utilize accounting software systems and tools such as ADP, Concur, and CRM platforms to manage office finances and workflows.<br>• Coordinate employee schedules, maintain office supplies, and ensure adherence to company policies.<br>• Handle customer service inquiries and provide timely resolutions to maintain client satisfaction.<br>• Manage the office’s CRM system to track and update customer information accurately.<br>• Supervise the implementation and usage of specialized software like Dentrix Dental Software, as required.<br>• Ensure compliance with all organizational procedures and assist with audits when necessary.<br>• Collaborate with team members to improve office processes and introduce best practices.
  • 2025-09-05T19:38:44Z
Office Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
  • 2025-09-18T20:29:09Z
Bookkeeper and Office Manager
  • Milton, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • We are looking for an experienced Bookkeeper and Office Manager to oversee financial operations and administrative functions for a dynamic organization in the beverage industry. This role requires someone with a strong attention to detail and a solid background in bookkeeping, financial reporting, and office management. Based in Milton, Ontario, this position offers the opportunity to work with a dedicated team and contribute to the company's financial health and operational efficiency.<br><br>Responsibilities:<br>• Maintain accurate financial records, including invoices, purchase orders, accounts payable and receivable, and payroll for a team of five employees.<br>• Perform bank reconciliations for multiple accounts and ensure timely resolution of discrepancies.<br>• Prepare and analyze financial reports, such as income statements, balance sheets, and cash flow statements.<br>• Monitor cash flow, assist with budgeting, and provide financial forecasting support.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Manage foreign currency transactions and payments across multiple currencies, including Euro, New Zealand Dollar, and Australian Dollar.<br>• Utilize Microsoft Dynamics 365 for financial management and reporting, enhancing workflow automation and accuracy.<br>• Review and improve internal accounting procedures to optimize efficiency and maintain strong internal controls.<br>• Support year-end financial processes and collaborate with external accountants or auditors as needed.<br>• Oversee general office management tasks to ensure smooth day-to-day operations.
  • 2025-09-15T20:44:04Z