<p>This is a long term contract. Reporting to the Director, Digital Health Transformation, the Clinical Transformation & Adoption Lead oversees the transition of clinical workflows from a legacy Health Information System (HIS) to a modern digital platform. The role focuses on aligning clinical processes, policies, training, and operational readiness with the new system while supporting safe and effective patient care.</p><p>As a member of the project leadership team, the role collaborates with digital health, clinical, operational, communications, and technology teams to support the implementation and adoption of the new HIS.</p><p><br></p><p>Key Responsibilities</p><p><strong>Transformation Leadership</strong></p><ul><li>Lead the clinical transformation workstream, including workflow redesign, practice alignment, and operational readiness.</li><li>Translate system design into standardized clinical processes, policies, and procedures.</li><li>Identify gaps between current and future workflows and support remediation planning.</li><li>Align transformation activities with project milestones, testing, and go-live.</li></ul><p><strong>Adoption and Engagement</strong></p><ul><li>Develop and manage the adoption and readiness plan within the project framework.</li><li>Assess operational impacts and readiness of clinical teams.</li><li>Engage frontline staff, clinicians, and operational leaders to support system adoption.</li><li>Identify and address risks related to legacy workflows and practices.</li></ul><p><strong>Training and Workforce Readiness</strong></p><ul><li>Coordinate training development with educators, communications, and technical teams.</li><li>Support role-based training aligned with redesigned workflows and clinical standards.</li><li>Oversee go-live and post-implementation support to stabilize operations and reinforce adoption.</li></ul><p><strong>Partnership and Collaboration</strong></p><ul><li>Work closely with physicians, nurses, allied health professionals, and operational leaders.</li><li>Support clinical leaders in understanding and implementing new workflows and system processes.</li></ul><p><strong>Documentation and Process Management</strong></p><ul><li>Develop and maintain documentation such as workflow maps, training materials, and readiness reports.</li><li>Contribute to project governance, decision-making forums, and change control processes.</li><li>Monitor and report on transformation progress and adoption indicators.</li></ul><p><strong>Cross-Functional Coordination</strong></p><ul><li>Collaborate with Clinical Informatics, IT, Operations, Quality, Education, and PMO teams.</li><li>Support knowledge transfer to operational teams and transition to steady-state operations.</li></ul><p><br></p>
<p><strong>Oracle Database Administrator (Cloud & On-Prem) – Payments Industry - $115k - $125k + bonus + benefits </strong></p><p><br></p><p>Are you passionate about designing and optimizing database solutions for mission-critical systems? We’re looking for an experienced Database Administrator to join a dynamic team within the payments space. </p><p><br></p><p><strong>What You’ll Do</strong></p><p>· Design, deploy, and maintain databases across Oracle, PostgreSQL, MySQL, SQL Server, and AWS services (RDS, DynamoDB, Aurora, Redshift).</p><p>· Optimize performance through query tuning, indexing, and schema design for high-volume systems.</p><p>· Implement backup, recovery, archival, and disaster recovery solutions.</p><p>· Develop automation scripts and workflows to reduce vendor reliance and streamline operations.</p><p>· Ensure database security with IAM policies, encryption (KMS), and auditing.</p><p>· Collaborate with DevOps teams to integrate databases into CI/CD pipelines.</p><p>· Troubleshoot complex issues including Oracle infrastructure problems and performance bottlenecks.</p><p>· Participate in on-call rotation for critical support – currently 1-in-4 weeks. </p>
<p>We are seeking a <strong>Manager, HR Operations</strong> to build and lead the Americas HR Operations function for a global organization. This role shapes the operating model, establishes scalable processes, and delivers consistent HR services across multiple countries. It combines strategic leadership with hands‑on execution, including complex casework, project delivery, and team development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership & Team Development</strong></p><ul><li>Serve as a player‑coach; hire, mentor, and manage a small HR Operations team.</li><li>Oversee escalated or sensitive HR matters and ensure service continuity.</li></ul><p><strong>Stakeholder Partnership</strong></p><ul><li>Collaborate with HRBPs, senior leaders, Finance, Legal, and external vendors.</li><li>Influence outcomes across a matrixed, multi-country environment.</li></ul><p><strong>Operating Model & Process Design</strong></p><ul><li>Build regional workflows, SLAs, governance, and knowledge management.</li><li>Document processes and implement cross-training for operational resilience.</li></ul><p><strong>Project & Change Management</strong></p><ul><li>Lead HR initiatives including HRIS enhancements, vendor transitions, and payroll/process improvements.</li><li>Manage timelines, priorities, and communication across stakeholders.</li></ul><p><strong>HR Operations & Employee Lifecycle</strong></p><ul><li>Oversee onboarding, job changes, disciplinary actions, and terminations.</li><li>Manage employment documentation and support employee/HRBP inquiries.</li></ul><p><strong>Leave, Benefits & Absence</strong></p><ul><li>Administer leave programs and ensure accurate benefits enrollment and compliance.</li></ul><p><strong>HRIS, Data & Compliance</strong></p><ul><li>Serve as HRIS administrator; maintain data accuracy, audits, and regulatory reporting.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Supervise regional payroll accuracy, timeliness, and compliance in partnership with internal teams and providers.</li></ul><p><strong>Vendor & Mobility Management</strong></p><ul><li>Manage vendor relationships and oversee immigration and mobility processes.</li></ul><p><strong>Continuous Improvement & Reporting</strong></p><ul><li>Track KPIs/SLAs and lead automation and process‑improvement efforts</li></ul><p><br></p>
<p>This is an opportunity to join a <strong>highly regarded litigation practice</strong> in Yonge & Sheppard, North York known for its <strong>quality over quantity approach</strong>. The firm handles <strong>complex, high-value personal injury and insurance matters</strong>, offering a more measured, detail-oriented environment, without the volume-driven pressure often seen in PI.</p><p>You’ll work closely with <strong>one partner</strong> and collaborate with a <strong>dedicated team of three experienced law clerks</strong>, allowing for meaningful involvement in files and a truly team-oriented workflow.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Open, organize, and proactively manage litigation files</li><li>Build and maintain well-structured files with a focus on accuracy and completeness</li><li>Request and coordinate medical, employment, and third-party records</li><li>Draft and prepare legal documents, including:</li><li>Correspondence and pleadings</li><li>Trial records and supporting materials</li><li>Coordinate scheduling for discoveries, mediations, and trial-related steps</li><li>Manage calendars and ensure all litigation deadlines are met</li><li>Liaise with clients, experts, and external parties with professionalism and care</li><li>Support trial preparation, including compiling high-quality briefs and materials</li><li>Work closely with the lawyer and clerks to ensure files progress efficiently and strategically</li></ul>
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you.<br><br>Responsibilities:<br>• Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels.<br>• Monitor and track freight movements from dispatch to delivery, resolving delays or issues proactively.<br>• Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels.<br>• Collaborate with carriers, warehouse teams, and customer service representatives to ensure efficient order processing.<br>• Maintain and update accurate shipment data in logistics systems, providing timely updates to stakeholders.<br>• Support inventory management by reconciling discrepancies and organizing cycle counts.<br>• Communicate order statuses, delays, or issues clearly and promptly to customers.<br>• Assist in negotiating rates, selecting carriers, and driving continuous improvement initiatives.<br>• Ensure compliance with transportation regulations, health and safety standards, and company policies.
<p>We are looking for an experienced Accounting Manager to oversee financial operations and ensure accuracy across multiple entities. This contract position is based in Mississauga, Ontario, and offers the opportunity to manage complex accounting processes and provide strategic oversight. The ideal candidate will bring expertise in full-cycle accounting and intercompany transactions, while contributing to audit support and revenue management.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and review reconciliations prepared by staff to ensure accuracy and compliance with accounting standards.</p><p>• Manage intercompany transactions and oversee subsidiary accounting for Canadian and U.S. entities.</p><p>• Update and maintain spreadsheets related to subsidiaries and agency agreements, posting corresponding entries as required.</p><p>• Handle income tax accruals and ensure proper reporting across all entities.</p><p>• Support revenue management by overseeing large settlement payments and ensuring accounts payable staff prepare accurate transactions.</p><p>• Assist with audit preparation by maintaining detailed files and addressing audit team requests promptly.</p><p>• Prepare consolidated reporting for subsidiaries with staff reporting into them, ensuring financial integrity.</p><p>• Utilize QuickBooks Desktop and adhere to established standard operating procedures to streamline accounting processes.</p>
<p>We are seeking a <strong>Payroll Coordinator</strong> to join our team on full-time basis in Oshawa. In this role, you’ll handle payroll processing, financial reconciliation, and provide administrative HR support. If you have a strong background in payroll systems and thrive in a dynamic environment, we’d love to hear from you!</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Process full-cycle payroll for various employee groups, including unionized and non-union staff, management, and executives, using Ceridian Dayforce.</li><li>Prepare and distribute annual T4s, T4As, and perform monthly, quarterly, and annual reconciliations.</li><li>Track key payroll metrics like turnover, absenteeism, and overtime, and share insights with department leaders.</li><li>Reconcile payroll-related accounts monthly or quarterly, ensuring accurate financial records.</li><li>Post bi-weekly payroll to the general ledger and prepare related journal entries.</li><li>Investigate payroll variances and assist with budgeting and forecasting.</li><li>Support compliance and audits, ensuring accurate reporting to regulatory agencies.</li><li>Help with HR tasks such as job postings, interview scheduling, and onboarding/offboarding processes.</li><li>Maintain and update employee records and HR systems with care and confidentiality.</li></ul>
We are looking for an experienced Senior Accountant to join our team in Toronto, Ontario on a long-term contract basis. In this role, you will play a key part in ensuring accurate financial reporting and compliance while supporting various accounting functions. This position offers a dynamic and collaborative environment where attention to detail and expertise are essential.<br><br>Responsibilities:<br>• Prepare and post month-end journal entries to maintain accurate financial records.<br>• Conduct balance sheet reconciliations to ensure the integrity of financial data.<br>• Assist in the creation of monthly, quarterly, and annual financial statements.<br>• Develop lead schedules, including fixed asset continuity and accrued expense schedules.<br>• Maintain tax continuity schedules and support various tax reconciliations, including income tax, retail sales tax, harmonized sales tax, and insurance premium tax.<br>• Facilitate management reporting and contribute to regulatory filing processes.<br>• Perform variance analysis and provide insightful commentary on financial results.<br>• Support the year-end external audit by preparing necessary documentation and schedules.
We are looking for a skilled Full Charge Bookkeeper to support our operations in Uxbridge, Ontario, on a contract basis. You will play a crucial role in ensuring accurate financial records and preparing documentation for year-end reporting. This position offers flexible hours and requires expertise in bookkeeping and accounting functions.<br><br>Responsibilities:<br>• Manage day-to-day bookkeeping tasks, including accounts payable and receivable.<br>• Prepare and maintain accurate financial records up to the trial balance stage.<br>• Organize and compile year-end financial documents for submission to the accountant.<br>• Assist with payroll processing and ensure timely payments.<br>• Utilize QuickBooks Desktop to manage and track financial data.<br>• Perform journal entries and reconcile accounts as needed.<br>• Ensure compliance with tax regulations and assist with tax preparation.<br>• Provide training and guidance on year-end processes to team members.<br>• Collaborate with stakeholders to address financial queries and ensure smooth operations.
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
We are looking for a skilled Co-Pilot Trainer to join our team in Concord, Ontario. As part of this long-term contract position, you will play a key role in delivering effective training programs and ensuring employees are equipped to use advanced tools, including AI Co-Pilot applications. This role requires a bilingual, detail-oriented individual with expertise in corporate training and technical troubleshooting.<br><br>Responsibilities:<br>• Develop and deliver comprehensive training sessions, both in-person and virtual, to enhance employee proficiency in AI Co-Pilot tools and related software.<br>• Create and maintain training materials tailored to the needs of various departments, ensuring clarity and accessibility.<br>• Troubleshoot and resolve technical issues related to applications and systems to minimize disruptions during training.<br>• Stay updated on developments in AI technologies, particularly Co-Pilot, and integrate new features into training programs.<br>• Collaborate with teams across departments to understand their software requirements and align training content accordingly.<br>• Use platforms such as SharePoint and other CRM tools to organize and share resources effectively.<br>• Manage documentation processes to ensure all training content and updates are accurately recorded and accessible.<br>• Conduct evaluations to measure the effectiveness of training programs and implement improvements based on feedback.<br>• Travel within Ontario and other designated regions as required to deliver training sessions.<br>• Provide bilingual support (French and English) to ensure accessibility for all participants.
We are looking for an experienced Tax Manager to join our team on a long-term contract in Mississauga, Ontario. In this role, you will oversee Canadian tax compliance and reporting, ensuring accuracy and adherence to regulations. This position offers the opportunity to work onsite three days a week, contributing to key financial processes and supporting both domestic and international tax matters.<br><br>Responsibilities:<br>• Prepare and analyze tax provisions, returns, and reconciliations, including T106, T1135, and NR4 forms.<br>• Review withholding taxes, true-ups, and note disclosures to ensure compliance with regulations.<br>• Contribute to research and development claims, transfer pricing documentation, and financial audits.<br>• Stay updated on changes in tax legislation and provide support for special tax-related projects.<br>• Collaborate with teams to promote process improvements and maintain health and safety standards.<br>• Assist with international tax matters and audits, ensuring timely resolution of issues.<br>• Support the preparation of financial statements with accurate tax-related entries.<br>• Review tax processes and recommend enhancements to improve efficiency and compliance.
<p>Robert Half is working closely with a client who is seeking an experienced Senior Accountant for a newly created, full-time, on-site role, reporting to the Controller. This position will play a key role in advancing financial reporting, strengthening internal controls, and supporting the organization’s expanding operational needs. There is also potential for growth into an Assistant Controller position.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform account reconciliations and maintain lead sheet tracking.</li><li>Prepare ad-hoc financial reports and analyses for leadership.</li><li>Oversee accounts receivable tracking, ensuring timely follow-up and reporting.</li><li>Support budgeting, including preparation, monitoring, and variance analysis.</li><li>Prepare detailed cost reports for internal and external stakeholders.</li><li>Track contract renewals and maintain related documentation.</li><li>Assist with month-end and year-end close processes.</li><li>Recommend and help implement improvements to financial processes and internal controls.</li></ul><p><strong>Additional Duties:</strong></p><ul><li>Complete HST reconciliations and ensure accurate, timely CRA remittances.</li><li>Track and pay vendors using the electronic payee banking system.</li><li>Prepare and manage cost-sharing invoices.</li><li>Reconcile charitable trust associated with annual events.</li><li>Review and reconcile staff gas receipts and grievance trust activities.</li><li>Assist with audit preparation, including schedules and documentation.</li></ul>
<p>We are seeking an experienced Customs Administrator with a Certified Customs Specialist (CCS) designation to join our team in Mississauga, Ontario. In this contract position, you will play a key role in ensuring the timely and accurate processing of customs documentation for shipments. This is an excellent opportunity to contribute to a dynamic wholesale distribution environment while further developing your expertise in logistics and customs procedures.</p><p><br></p><p>Responsibilities:</p><p>• Match advice notifications with arrival notices on a daily basis to ensure shipment accuracy.</p><p>• Input data for electronic clearance of eligible shipments in compliance with customs regulations.</p><p>• Prepare and submit paper entries for goods requiring special government clearances (e.g., wood products).</p><p>• Classify imported goods and calculate applicable duties, taxes, and fees.</p><p>• Compile and transmit B3 documents to the appropriate customs authorities, ensuring proper accounting of duties and taxes on incoming shipments.</p><p>• Organize and submit monthly entries for low-value shipments in compliance with customs requirements.</p><p>• Handle entries related to supplementary payments and drawbacks, as required.</p><p>• Process permit applications and research guidelines for re-exporting domestically produced goods.</p><p>• Verify incoming delivery notes against intra-company invoices and organize documentation for control preparation.</p><p>• Prepare foreign supplier declarations to accompany re-export shipments, when required.</p>
<p>We are looking for a skilled Collections Specialist to manage accounts receivable and ensure timely payments within the construction and manufacturing industries. This position offers an opportunity to safeguard financial operations by resolving payment issues, negotiating settlements, and maintaining positive relationships with clients and partners. If you excel at problem-solving and enjoy working in a dynamic environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable by reviewing aging reports and prioritizing collection efforts for overdue accounts.</p><p>• Negotiate payment plans and settlements in line with company policies and industry standards.</p><p>• Investigate and resolve invoice disputes, billing errors, and payment discrepancies through collaboration with internal teams.</p><p>• Maintain detailed documentation of all collection activities, including communications and payment commitments.</p><p>• Prepare and deliver regular reports to management regarding account statuses, collection outcomes, and unresolved issues.</p><p>• Ensure compliance with industry regulations, including credit policies and construction lien laws.</p><p>• Build and maintain strong relationships with internal departments and external clients to facilitate effective account management.</p><p>• Recommend accounts for escalation to legal action or third-party collections agencies when necessary.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for a detail-oriented Accountant to join our team in Thornhill, Ontario. In this role, you will play a key part in managing financial transactions, ensuring accurate reporting, and maintaining compliance with accounting standards. This position requires strong analytical skills and a solid understanding of accounting principles.<br><br>Responsibilities:<br>• Perform account reconciliation to ensure accuracy and resolve discrepancies.<br>• Manage accounts payable and accounts receivable processes, including timely billing and payments.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Conduct balance sheet reconciliations and ensure they align with financial reporting standards.<br>• Assist in the preparation and presentation of financial statements and reports.<br>• Utilize SAP and Microsoft Excel to analyze and manage financial data.<br>• Ensure compliance with IFRS accounting standards in all financial activities.<br>• Collaborate with other departments to support budgeting and forecasting processes.<br>• Identify and implement process improvements to enhance efficiency in accounting operations.
<p>Robert Half is partnering with a leading client in Toronto, Ontario to recruit a detail-oriented Collections Specialist. This role is a vital part of the organization’s finance team, responsible for ensuring timely payment collections, maintaining accurate financial records, and fostering strong client relationships. Candidates with a background in financial services and excellent organizational skills are encouraged to apply and make an impact in a dynamic work environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Proactively monitor and manage overdue client accounts to ensure prompt collections.</li><li>Communicate with clients to resolve payment disputes while maintaining positive relationships.</li><li>Utilize accounting systems to track accounts, process payments, and update financial records.</li><li>Conduct investigations into delinquent accounts with tools such as Accurint.</li><li>Collaborate with internal teams to improve collection procedures and optimize workflows.</li><li>Analyze credit risk and provide account management recommendations.</li><li>Ensure compliance with all company policies and industry regulations throughout the collections process.</li><li>Maintain thorough documentation regarding all collections communications and transactions.</li><li>Identify and implement opportunities for process improvement to increase efficiency.</li></ul><p><br></p>
<p>We are looking for an experienced<strong> Human Resources (HR) Manager</strong> to join our client's team on a part-time (fractional) contract basis. Based in North York, Ontario, this role offers an exciting opportunity to support a growing organization through strategic HR leadership and operational excellence. As company expands, you will play a pivotal role in building scalable HR infrastructure, fostering employee engagement, and ensuring compliance with Ontario employment standards.</p><p><br></p><p><strong>Location: North York - once-twice per week in the office.</strong></p><p><strong>Fractional / part-time for about 20h per week.</strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and implement HR policies and procedures tailored to meet the needs of the organization and its subsidiaries.</p><p>• Ensure compliance with Ontario employment laws and regulations while maintaining best practices.</p><p>• Design and oversee onboarding, performance management, and offboarding frameworks to support employee lifecycle processes.</p><p>• Provide expert advice to leadership on employee relations matters, including workplace investigations and conflict resolution.</p><p>• Assist in aligning compensation structures and organizational frameworks following acquisitions.</p><p>• Lead efforts to integrate new brands and employees into the company during growth phases.</p><p>• Maintain accurate HR records and documentation to support governance and reporting requirements.</p><p>• Collaborate on recruitment strategies and workforce planning to address organizational needs.</p><p>• Offer insights on compensation benchmarking and benefits administration.</p><p>• Coach managers on effective people leadership and performance management techniques.</p>
We are looking for a skilled Power Apps Developer to join our team in Toronto, Ontario. In this role, you will design, develop, and deploy innovative solutions using Microsoft Power Platform and SharePoint to enhance business processes and collaboration. The ideal candidate will bring expertise in backend development, database management, and web technologies to deliver high-quality, scalable solutions.<br><br>Responsibilities:<br>• Develop and customize SharePoint solutions, including workflows, apps, master pages, and page layouts, to meet organizational needs.<br>• Design and implement business process automation using Power Platform tools such as Power Automate, Power BI, and Power Apps.<br>• Build and maintain enterprise-level portals and collaboration solutions using SPFx, JavaScript, jQuery, and C#.<br>• Create advanced queries, stored procedures, and relational database structures for efficient data management.<br>• Administer Linux and Microsoft servers, ensuring system reliability and performance.<br>• Manage version control systems like Git to maintain code quality and collaboration.<br>• Integrate SharePoint with third-party applications and enterprise information systems for seamless functionality.<br>• Apply OData queries to filter, sort, and shape data from APIs effectively.<br>• Define and maintain taxonomy term stores and custom content types for optimized SharePoint search capabilities.<br>• Follow Software Development Life Cycle processes to transform documented use cases into functional prototypes and final solutions.
We are looking for an Accounts Receivable Analyst to join our team on a long-term contract basis in Mississauga, Ontario. In this role, you will be responsible for managing trade spend transactions, analyzing credit accounts, and ensuring timely collections to optimize cash flow. This position offers an excellent opportunity to collaborate across teams and contribute to the efficiency and accuracy of financial processes.<br><br>Responsibilities:<br>• Conduct comprehensive analyses of assigned accounts to ensure accuracy and resolve discrepancies.<br>• Address customer collection issues and disputed transactions promptly and effectively.<br>• Communicate account-related updates and issues to field teams for seamless coordination.<br>• Collaborate with third-party business partners to ensure proper reconciliation of customer accounts and timely completion of tasks.<br>• Process customer trade spend deductions and accurately apply them to relevant events using trade spend management tools.<br>• Maintain up-to-date status on outstanding deductions, ensuring timely resolution within 60 days.<br>• Identify invalid deductions and partner with Key Account Managers to secure repayment.<br>• Work closely with customers to obtain necessary documentation for deductions and resolve related issues.<br>• Provide required backup documentation to logistics teams for deductions related to shipping and delivery.<br>• Collaborate with account managers and finance teams on trade spend rates, promotions, and event setups to ensure proper alignment.
<p>We are looking for an Accounts Receivable Clerk to join our team in Toronto, Ontario. In this role, you will play a key part in managing the company's financial transactions, ensuring accuracy, and maintaining strong relationships with customers. This position offers an opportunity to contribute to a dynamic environment while advancing your career in accounting.</p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute customer invoices, credit memos, and account statements with precision.</p><p>• Record and reconcile payments received via wire transfers, cheques, credit cards, and other methods.</p><p>• Monitor overdue accounts and promptly follow up to ensure timely payments.</p><p>• Conduct credit risk assessments, review customer profiles, and approve sales orders based on credit limits.</p><p>• Communicate professionally with clients to resolve invoice discrepancies and address payment issues.</p><p>• Investigate and resolve billing discrepancies, including pricing errors and deductions.</p><p>• Maintain accurate records of accounts receivable transactions and reconcile customer accounts.</p><p>• Collaborate with internal teams, such as sales and logistics, to resolve shipment and invoice concerns.</p><p>• Prepare regular sales activity reports and provide updates on collections to management.</p><p>• Assist with month-end closing procedures and support audit activities as required.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
We are looking for a highly motivated and detail-oriented Bilingual Customer Service Representative to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives by managing inquiries, processing orders, and ensuring customer satisfaction. This is a long-term contract position that offers the opportunity to work in a hybrid environment, combining in-office and remote work.<br><br>Responsibilities:<br>• Deliver excellent customer service by maintaining a positive, empathetic, and detail-oriented attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accuracy in processing requests, tracking issues, and resolving queries promptly.<br>• Handle and monitor email communication, ensuring customer orders and inquiries are addressed efficiently.<br>• Support new customers and assist them with navigating the online ordering portal.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to the appropriate department when necessary.<br>• Monitor daily sales orders and transactions to ensure they are completed accurately and on time.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose and implement process improvement initiatives to enhance customer service operations.<br>• Collaborate effectively with cross-functional teams to achieve shared goals and ensure task completion.<br>• Adhere to established customer service standards, policies, and procedures while actively contributing to team objectives.
We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.<br><br>Responsibilities:<br>• Analyze system performance and user requests to identify trends and areas for improvement.<br>• Highlight critical issues to leadership and provide actionable recommendations.<br>• Facilitate and lead regular triage meetings to address system challenges.<br>• Translate complex business requirements into practical solutions for ERP and CRM systems.<br>• Deliver Level 3 support and contribute to service delivery management activities.<br>• Collaborate with global business units to stabilize and enhance post-implementation operations.<br>• Track and manage enhancement requests, including details such as origin, nature, and deadlines.<br>• Prepare and present updates on system performance, risks, and progress to senior leadership.<br>• Partner with stakeholders to ensure system improvements align with business goals.<br>• Provide expert insights to address gaps in system design and operational processes.
