31 results for Technology And It in St. Catharines, ON

Business Applications (EAM) Supervisor

Hamilton, ON
onsite
Permanent
115000.00 - 144000.00 CAD / Yearly
We are looking for an experienced Business Applications (EAM) Supervisor to lead the delivery and ongoing support of enterprise asset management solutions for a client in Hamilton, Ontario. This role combines technical leadership, application oversight, and team management to ensure business systems remain reliable, effective, and aligned with operational needs. The successful candidate will bring strong experience in enterprise applications, systems development, and stakeholder communication within complex service environments. Responsibilities:• Lead the planning, support, and continuous improvement of enterprise asset management applications to meet operational and service delivery requirements.• Supervise technical staff, including developers and application support team members, while guiding priorities, performance, and day-to-day execution.• Oversee systems analysis, solution design, development activities, testing, and implementation across the full application lifecycle.• Work closely with business partners to translate operational needs into practical technical solutions, specifications, and system enhancements.• Coordinate application maintenance, issue resolution, and root-cause analysis for complex business and technology challenges.• Support integration and reporting needs involving relational databases, cloud platforms, and enterprise reporting tools.• Establish and monitor quality assurance practices, including the development and execution of unit testing approaches and scripts.• Maintain application standards, documentation, and processes that support stable, secure, and effective enterprise technology services.
2026-07-02T17:30:09Z

Field and Partner Channel Marketer

Toronto, ON
remote
Contract / Temporary
46.00 - 56.00 CAD / Hourly
Robert Half is recruiting for a Field & Partner Channel Marketing Specialist (Contract) to support the planning and delivery of field marketing programs, events, and partner marketing initiatives within a large, global SaaS organization. This role is ideal for a mid-level marketing professional who thrives in a fast-paced, remote environment and enjoys managing multiple moving pieces across teams, partners, and events. The successful candidate will play a key role in coordinating field events, supporting partner campaigns, and ensuring seamless execution from planning through on-site delivery. Candidates must be local to the Greater Toronto area for consideration - occasional travel might be required. Key Responsibilities:<ul><li>Lead the end-to-end planning and execution of field marketing programs, including trade shows, partner events, customer events, executive roundtables, webinars, and regional activations</li><li>Manage all event logistics including venue coordination, vendor management, registration, shipping, swag, catering, staffing, travel coordination, and on-site execution</li><li>Develop and maintain detailed project timelines, budgets, event briefs, run-of-shows, and execution plans</li><li>Partner closely with regional sales teams and internal stakeholders to align event goals, attendee engagement strategies, and follow-up activities</li><li>Support post-event reporting, lead tracking, ROI analysis, and program optimization</li><li>Collaborate with channel and alliance partners on joint marketing initiatives and co-branded campaigns</li><li>Coordinate partner-sponsored events, demand generation activities, and promotional programs</li><li>Support the execution of partner marketing initiatives that drive pipeline growth, partner engagement, and brand awareness</li><li>Work closely with Sales, Demand Generation, Product Marketing, Customer Marketing, and Operations teams to execute integrated campaigns</li><li>Coordinate with creative, digital, and content teams to ensure timely delivery of campaign and event assets</li><li>Effectively manage relationships with external vendors, agencies, venues, and contractors in a remote-first environment</li></ul>
2026-07-09T21:14:00Z

Genesys Cloud Specialist

Whitby, ON
onsite
Contract / Temporary
45.00 - 60.00 CAD / Hourly
We are looking for an experienced Genesys Cloud Specialist to support a non-profit organization in Whitby, Ontario through a Long-term Contract engagement. This role is suited to a senior consultant who can oversee day-to-day platform operations, optimize contact centre capabilities, and help maintain a reliable cloud-based telephony environment. The successful candidate will bring strong technical judgement, hands-on configuration expertise, and the ability to work across service teams to improve performance and user experience. Responsibilities: • Oversee the ongoing administration of the Genesys Cloud CX environment, ensuring the platform remains stable, secure, and effective for daily operations. • Manage system configuration across user accounts, access levels, divisions, queues, skills, and routing profiles to align with operational needs. • Track platform performance and availability, resolve front-line support issues, and escalate more complex incidents to the managed service provider when necessary. • Build and refine Architect call flows to support efficient customer journeys and dependable contact handling processes. • Set up and maintain routing models, queue logic, overflow paths, callback options, operating schedules, and holiday coverage. • Configure announcements, audio prompts, and customer-facing messaging to support clear and consistent communications. • Support Workforce Management setup by maintaining business units, management units, scheduling structures, and forecasting parameters. • Contribute to Quality Management administration, including evaluation workflows, recording capabilities, and calibration activities that strengthen service quality. • Work with stakeholders to recommend practical improvements to telephony, cloud contact centre operations, and related business processes. • Provide documentation, knowledge sharing, and user guidance to support adoption, training, and effective platform use.
2026-07-09T18:18:40Z

Application Support Engineer

Hamilton, ON
onsite
Permanent
95000.00 - 119000.00 CAD / Yearly
We are looking for an Application Support Engineer to support and enhance enterprise business systems for a client in Hamilton, Ontario. This role focuses on maintaining application performance, resolving technical issues, and helping business units make effective use of critical platforms. The successful candidate will contribute technical expertise across application support, configuration, reporting, and integration while working closely with both operational stakeholders and delivery teams. Responsibilities:• Provide ongoing technical support for enterprise applications by investigating incidents, resolving system issues, and maintaining stable day-to-day operations.• Configure, administer, and optimize business applications to meet operational needs across municipal departments and service areas.• Analyze application behaviour, data quality concerns, and system errors to identify root causes and recommend effective solutions.• Translate operational and business needs into clear functional and technical documentation, including support procedures, specifications, and test materials.• Collaborate with Agile delivery teams as a technical contributor, participating in planning, issue resolution, testing, and continuous improvement activities.• Support reporting, troubleshooting, and integration work involving enterprise asset management, ERP, CMMS, and related business systems.• Work with relational databases such as Oracle and Microsoft SQL Server to review data, support reporting needs, and assist with issue diagnosis.• Coordinate application changes in alignment with established incident, problem, and change management practices.• Partner with business and technical teams to support cross-system integrations and ensure reliable information flow between connected platforms.
2026-07-02T17:30:09Z

Business Analyst

Toronto, ON
onsite
Contract / Temporary
95.00 - 110.00 CAD / Hourly
We are looking for an experienced Business Analyst to join a delivery-driven team in Toronto, Ontario. This Long-term Contract opportunity is suited to a proactive, detail-oriented individual who can coordinate complex initiatives, remove roadblocks, and keep key priorities moving forward in a fast-paced environment. The successful candidate will work closely with business and vendor partners to clarify needs, support decision-making, and help ensure critical milestones are achieved on schedule. Responsibilities: • Lead business analysis activities across multiple workstreams, ensuring issues are identified promptly, addressed effectively, and escalated when timelines or outcomes may be at risk. • Partner with stakeholders, consultants, and external vendors to gather, validate, and document business needs, process flows, and functional expectations. • Produce and maintain clear project documentation, including business requirements, meeting notes, action logs, and status updates for leadership and delivery teams. • Facilitate discussions between business and technical participants to align priorities, resolve gaps, and support informed decision-making throughout the project lifecycle. • Use tools such as Jira, Excel, and Word to track progress, organize requirements, monitor dependencies, and maintain visibility across project activities. • Support Agile delivery practices by helping manage backlogs, clarifying user needs, and contributing to planning, testing, and implementation readiness. • Provide hands-on coordination for finance-related and enterprise system initiatives, including work involving SAP environments and vendor-led solution delivery. • Help prepare the organization for key implementation milestones by monitoring deliverables, following up on open items, and maintaining momentum across all assigned activities.
2026-07-13T19:58:39Z

Legal Secretary

Vaughan, ON
onsite
Contract / Temporary
42.75 - 49.50 CAD / Hourly
We are looking for a Legal Secretary to support a busy legal team in Vaughan, Ontario. This Long-term Contract position is suited to someone who can keep legal files organized, coordinate schedules, and prepare documentation with accuracy in a fast-paced environment. The successful candidate will play an important role in supporting litigation-related activities and maintaining efficient administrative operations within the legal department. Responsibilities: • Prepare, format, and revise legal correspondence, court materials, and other documentation with a high level of accuracy. • Manage calendars, arrange meetings, and track important deadlines to support legal matters and day-to-day workflow. • Maintain organized physical and electronic files using case management and legal document systems. • Assist with the preparation, filing, scanning, photocopying, and distribution of pleadings and related legal records. • Support litigation activities by coordinating documents, monitoring timelines, and helping ensure procedural requirements are met. • Use legal and administrative software such as Aderant, CompuLaw, Adobe Acrobat, and other case management tools to complete assigned tasks. • Retrieve and review property or registry-related information through systems such as ACRIS when required. • Provide general administrative support to the legal department, including handling incoming documents and responding to routine internal requests.
2026-07-06T12:58:40Z