2 results for Purchasing Specialist in St. Catharines, ON

Order Management Specialist

North York, ON
onsite
Permanent
76000 - 85000 CAD / Yearly
We are looking for an Order Management Specialist to support customers and oversee the full order lifecycle from initial request to final delivery. This role is ideal for someone who combines strong customer service skills with a sharp attention to detail and the ability to coordinate effectively across multiple internal teams. The successful candidate will help maintain service quality, resolve order-related issues, and contribute to process consistency and continuous improvement. Responsibilities: • Oversee a designated group of customer accounts, ensuring inquiries, service requests, and delivery concerns are handled in a timely and detail-focused manner. • Process customer orders accurately from entry through shipment, confirming pricing, product availability, lead times, and shipping instructions before release. • Track open orders, inventory status, production timing, and transportation schedules to help ensure commitments are met. • Work closely with planning, logistics, supply chain, and other internal partners to address shortages, delays, and service-related challenges. • Manage updates such as order revisions, returns, credits, and pricing issues while keeping customers informed of progress and outcomes. • Maintain complete and accurate records for customer profiles, order activity, correspondence, and supporting documentation within company systems. • Act as a knowledgeable resource for order management processes by assisting colleagues with transaction support, troubleshooting, and procedural guidance. • Contribute to process documentation, system testing, and improvement initiatives, including reporting recurring issues and suggesting more efficient workflows. • Review service performance trends such as response times, order accuracy, and delivery results to support reporting and continuous improvement efforts.
2026-09-01T00:00:00Z

Bilingual Contracts & Procurement Operations Specialist

Toronto, ON
onsite
Permanent
95000 - 105000 CAD / Yearly
Robert Half Canada is seeking a Bilingual Contracts & Procurement Operations Specialist on behalf of our client. This position supports national business services functions and is responsible for coordinating the end-to-end administration of third-party engagements. The role includes contract administration, vendor onboarding, procurement operations, purchase order management, invoice processing, and contract compliance support. Key Responsibilities Contract & Vendor Administration<ul><li>Coordinate the full lifecycle of commercial agreements, including intake, execution, amendments, renewals, and terminations.</li><li>Review contracts for completeness and facilitate internal review and approval processes.</li><li>Support contract negotiations by preparing documentation, tracking revisions, coordinating stakeholder feedback, and assisting with execution.</li><li>Maintain accurate contract records, including renewal schedules, notice periods, and key obligations.</li><li>Serve as a day-to-day contact for vendors on contractual and administrative matters.</li></ul> Procurement Operations & Financial Administration<ul><li>Coordinate purchase requisitions, purchase orders, and procurement workflows using procurement platforms such as Coupa.</li><li>Review and reconcile vendor invoices against contracts, purchase orders, and statements of work.</li><li>Assist with sourcing initiatives, RFx processes, vendor evaluations, and procurement documentation.</li><li>Maintain vendor records and procurement documentation to support audit readiness and compliance requirements.</li></ul> Reporting, Compliance & Business Support<ul><li>Support contract and vendor governance activities by monitoring renewals, contractual obligations, and purchasing activity.</li><li>Prepare reports on contract volume, procurement activity, renewal pipelines, cycle times, and operational metrics.</li><li>Assist with internal audits, compliance reviews, and policy adherence activities.</li><li>Contribute to continuous improvement initiatives involving contract templates, workflows, procurement processes, and operational controls.</li><li>Escalate non-standard contractual, procurement, or compliance matters as appropriate.</li></ul>
2026-07-30T00:00:00Z