<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in supporting commission-related processes, managing data integrity, and ensuring compliance with policies. The position offers an opportunity to collaborate with cross-functional teams and contribute to operational efficiency.<br><br>Responsibilities:<br>• Support the sales team by addressing commission-related cases and inquiries efficiently.<br>• Perform audits and load data into compensation tools to ensure accuracy and compliance.<br>• Navigate and utilize internal compensation tools to manage operational processes.<br>• Review and interpret policies to provide accurate responses to inquiries.<br>• Collaborate with stakeholders to streamline commission processes and improve workflows.<br>• Analyze data using tools such as Google Sheets and Xactly to generate actionable insights.<br>• Ensure adherence to organizational standards and policies in all operational activities.<br>• Identify opportunities for process improvement and implement solutions to enhance efficiency.<br>• Prepare and deliver documentation related to commission operations and policies.<br>• Provide clear and proactive communication to stakeholders across teams.
We are looking for a highly organized and resourceful Executive Assistant to support senior leadership in Toronto, Ontario. The ideal candidate will excel at managing complex schedules, coordinating travel, and handling sensitive information with discretion. This role requires a proactive individual who thrives in a fast-paced environment and demonstrates exceptional communication and problem-solving skills.<br><br>Responsibilities:<br>• Manage and optimize complex calendars, prioritizing meetings, resolving scheduling conflicts, and anticipating needs for senior executives and stakeholders.<br>• Coordinate detailed domestic and international travel arrangements, including flights, accommodations, ground transportation, and visa requirements.<br>• Prepare and process accurate expense reports with a high level of attention to detail and timeliness.<br>• Act as a key point of contact, triaging communications and drafting correspondence that aligns with organizational priorities.<br>• Organize and execute internal and external meetings, events, and off-sites by managing logistics, preparing materials, and ensuring follow-up actions are completed.<br>• Maintain and organize digital and physical filing systems to ensure critical documents are secure and easily accessible.<br>• Handle sensitive and confidential information, such as strategic plans and personnel matters, with the utmost care and integrity.<br>• Build and nurture strong relationships within the organization and with external partners, representing the executive office with professionalism and warmth.<br>• Identify opportunities for process improvements and propose solutions to enhance efficiency.<br>• Monitor deadlines and anticipate resource needs to ensure smooth operations.
We are looking for a detail-oriented Administrative Coordinator to join our team in Toronto, Ontario. This is a long-term contract position within the dynamic Real Estate & Property industry, offering an exciting opportunity to support essential administrative functions and contribute to organizational success. The ideal candidate will bring strong organizational skills, exceptional communication abilities, and a proactive approach to managing tasks efficiently.<br><br>Responsibilities:<br>• Coordinate schedules and appointments to ensure seamless operations across teams.<br>• Manage event logistics and virtual meetings using tools such as Cisco Webex.<br>• Maintain and update CRM systems to ensure accurate tracking of customer interactions.<br>• Process and oversee financial transactions and expense reports using platforms like Concur.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Facilitate the creation and management of banner ads and marketing materials.<br>• Support office functions by organizing documentation and maintaining records.<br>• Collaborate with internal departments to streamline administrative workflows.<br>• Ensure compliance with company policies and procedures in day-to-day activities.<br>• Assist in project coordination and tracking progress to meet deadlines effectively.
We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity. </p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p><p><br></p><p><br></p>
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
