9 results for Customer Service Representative in Rexdale, ON

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
17.10 - 19.80 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a contract basis, with the potential for permanent employment. This opportunity is ideal for someone who enjoys supporting customers, managing detailed administrative work, and helping teams address a high volume of outstanding claims-related activities. The initial term is three months, with the potential for extension and longer-term employment based on business needs and performance. Responsibilities: • Create and prepare claim-related documents, including customer letters, third-party correspondence, consent forms, and other supporting file materials. • Handle claim payments accurately, such as processing fees for appraisals, glass invoices, and official report requests. • Assist the Total Loss team by assembling and issuing proof of loss documentation to support timely settlements. • Obtain external records, including police and fire reports, to help advance claim reviews and investigations. • Send property damage claim files to legal counsel when requested and ensure records are forwarded correctly. • Receive, organize, and distribute incoming mail and correspondence to the appropriate parties in a timely manner. • Contact members by phone to gather first notice of loss details for claims submitted after hours or through online channels. • Respond to inbound calls as needed and direct customers to the appropriate department based on their inquiry. • Help manage fluctuating workloads and priorities in response to operational demand and claim backlogs.
2026-04-28T13:43:18Z

Customer Service Manager

Mississauga, ON
onsite
Permanent
90000.00 - 100000.00 CAD / Yearly
We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.Responsibilities:<ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul>
2026-04-27T21:28:45Z

Credit/Collections Supervisor/Manager

Markham, ON
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating new customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers’ credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Strong customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed environment. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required.
2026-04-28T14:53:42Z

Receptionist

Toronto, ON
onsite
Temporary
19.00 - 20.00 CAD / Hourly
We are looking for a detail-oriented Receptionist to support daily front-office and administrative operations in Ontario. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing records with accuracy, and coordinating a wide range of clerical tasks across the organization. The successful candidate will play an important role in communication, document control, scheduling support, and office organization while helping maintain efficient service for staff, visitors, and the people the agency supports. Responsibilities: • Welcome visitors, answer a multi-line phone system, and respond to general inquiries in a courteous and service-oriented manner. • Maintain electronic and paper-based records, including filing, tracking, archiving, and distributing documents to ensure information is accurate and accessible. • Enter administrative data into internal platforms, update shared folders, and keep personnel and organizational records current. • Prepare, sort, and distribute incoming and outgoing mail and courier packages, ensuring items are processed promptly each day. • Support human resources administration by coordinating interview schedules, contacting candidates, issuing employee identification cards, and maintaining related documentation. • Record meeting notes and prepare minutes for agency, committee, and membership meetings, then circulate materials to the appropriate participants. • Process cash, cheque, debit, and credit transactions as required, maintain tracking logs, and support documentation for deposits and related records. • Monitor office operations by ordering supplies, coordinating room bookings, assisting with office equipment support, and helping keep reception and waiting areas organized and presentable. • Maintain important compliance and resident documentation, including service agreements, identification records, vehicle files, licensing materials, and assigned ministry reports. • Provide administrative guidance to contract clerical staff and assist with special events, membership materials, and other duties assigned by leadership.
2026-04-30T23:38:41Z

Collections Specialist

Markham, ON
onsite
Temporary
27.31 - 31.63 CAD / Hourly
We are looking for a Collections Specialist to join our team in Markham, Ontario on a Contract basis. This position will oversee credit and collections activities, support the accurate assessment of customer accounts, and help maintain strong cash flow through timely follow-up and account reconciliation. The role works closely with customers, sales partners, and internal stakeholders to resolve credit-related matters while balancing risk management with a high standard of customer service. Responsibilities: • Lead day-to-day credit and collections operations, guiding team priorities and monitoring performance against short- and long-term targets. • Review new customer accounts to assess financial risk and establish suitable credit terms and exposure limits. • Monitor existing accounts on an ongoing basis, updating credit limits and making informed decisions on orders that exceed approved thresholds. • Oversee the reconciliation of key retail accounts and investigate outstanding deductions to support accurate account balances. • Maintain compliance with credit insurance requirements, including timely reporting and updates through the appropriate portals. • Partner with customers, sales representatives, and internal management to address collection issues and resolve account concerns efficiently. • Direct collection efforts to improve recovery of overdue receivables while preserving positive business relationships. • Analyze account trends and reporting data using tools such as Excel and Power BI to support decisions and highlight areas of risk or opportunity.
2026-04-28T15:38:42Z

Receptionist

Toronto, ON
remote
Temporary
22.00 - 24.00 CAD / Hourly
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of the office. This position requires strong organizational and communication skills, as well as the ability to manage multiple tasks efficiently. Responsibilities: • Welcome and assist visitors, ensuring a positive first impression. • Manage incoming phone calls and direct them to the appropriate departments. • Coordinate meeting room bookings and ensure they are set up as required. • Oversee office supplies inventory and handle restocking as needed. • Submit work orders for office maintenance and liaise with the landlord when necessary. • Maintain cleanliness and organization in common areas, including stock rooms and restrooms. • Provide updates and communicate effectively with leadership and management. • Utilize Microsoft Teams and Outlook to perform daily administrative tasks. • Support facilities management by addressing minor issues and escalating them when required. • Ensure all office functions are carried out smoothly and efficiently.
2026-04-07T19:58:46Z

Receptionist

Toronto, ON
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
The OpportunityOur client is seeking a confident, professional, and highly organized Receptionist and Office Coordinator to serve as the face of the organization and support the smooth day-to-day operations of its Toronto office. This opportunity is ideal for a proactive, self-directed professional who thrives in a fast-paced environment, anticipates needs, and takes ownership of administrative operations. The successful candidate will be a versatile administrative generalist who is comfortable managing a broad range of responsibilities and providing support wherever needed. This is a fully onsite position, Monday through Friday, and requires a consistent in-office presence as the first point of contact for visitors, clients, and employees. In addition to core reception responsibilities, this role will also support travel coordination, office purchasing, basic IT coordination, banking-related tasks, and event planning. The ideal candidate will bring a polished and professional presence, strong organizational skills, and the ability to work independently with minimal supervision. Key Responsibilities<ul><li>Greet and welcome visitors, clients, and staff in a warm and professional manner.</li><li>Maintain a clean, organized, and welcoming reception area and common spaces.</li><li>Manage incoming and outgoing mail, courier packages, and deliveries.</li><li>Act as the primary point of contact for day-to-day office needs and general inquiries.</li><li>Monitor office supplies inventory and coordinate purchasing as required.</li><li>Arrange office maintenance requests and liaise with building management when needed.</li><li>Prepare meeting rooms, including audiovisual setup, readiness checks, and post-meeting tidying.</li><li>Coordinate travel arrangements for staff, including flights, accommodations, and transportation.</li><li>Provide first-level support for basic IT-related needs.</li><li>Liaise with external IT vendors regarding equipment setup, troubleshooting, and technology purchases.</li><li>Assist with light banking duties, including preparing deposits, collecting company cheques, and handling occasional in-branch transactions.</li><li>Maintain accurate records of receipts and general office expenses.</li><li>Support the planning and execution of internal and external events, including team functions, client meetings, and company gatherings.</li><li>Coordinate catering, room setup, logistics, and vendor communications for meetings and events.</li></ul>
2026-05-01T18:38:39Z

Controller

Vaughan, ON
onsite
Permanent
150000.00 - 200000.00 CAD / Yearly
An established multi-national company in the general construction industry is seeking a Financial Controller in Vaughan, Ontario. This organization specializes in residential suite upgrades and common area renovations, providing innovative processes, project management expertise, and integrated manufacturing capabilities across Ontario and the United States.Reporting to the Chief Financial Officer (CFO), the Controller will oversee all day-to-day financial operations. This includes responsibility for ensuring accurate and timely financial reporting, cash flow planning, and long-term financial forecasting. The Controller will also be charged with designing, implementing, and maintaining robust internal controls and will provide financial guidance to senior management.Leadership is a key component of this role, as the Controller will coach and support Finance team members across all organizational entities, promoting efficient and effective team operations. The ideal candidate brings strong accounting expertise, attention to detail, and a commitment to continuous improvement in financial processes. Responsibilities· Lead the cash flow planning, reporting, and forecasting.· Manage banking including review and approval of payments and transfers.· Manage the month end close process.· Lead and manage the AR, AP, and Financial accounting teams.· Responsible for the performance of the Finance team including day-to-day coaching and performance evaluation and development of each individual.· Prepare monthly, quarterly, and annual financial statements.· Ensure that all financial reporting adheres to GAAP and that internal controls meet generally accepted auditing guidelines.· Manage the financial system of the organization ensuring maximum productivity to meet the needs of the business today and in the future.· Work closely with Management to provide financial information critical to the success of their areas of responsibility.· Support the financial planning and analysis and budgeting processes· Provide leadership for the accounting strategy, to optimize the company’s financial performance and strategic position.· Manage the year-end process with external accountants, analyze results and develop process improvements based on the results.· Ensure compliance with all legal and statutory requirements.· Develop internal controls and procedures to protect and safeguard the company’s assets.
2026-04-09T20:34:12Z

General Manager

Toronto, ON
onsite
Permanent
120000.00 - 150000.00 CAD / Yearly
A leading upscale hospitality property in North York is seeking a dynamic and experienced General Manager to oversee all aspects of hotel operations, drive strategic initiatives, and deliver exceptional guest experiences. This is an outstanding opportunity for a proven leader who is committed to operational excellence, team development, and driving business growth in a competitive market. Key Responsibilities:<ul><li>Oversee day-to-day hotel operations, ensuring alignment with brand standards, business objectives, and guest satisfaction targets.</li><li>Develop, implement, and monitor annual budgets, forecasting, and financial plans to maximize profitability and cost control.</li><li>Foster a culture of hospitality and service excellence among department heads and team members.</li><li>Lead, mentor, and develop management staff in rooms, food & beverage, sales, housekeeping, engineering, and other departments.</li><li>Ensure regulatory compliance in health, safety, sanitation, and employment practices.</li><li>Collaborate with sales and marketing teams to drive occupancy, increase market share, and ensure guest retention.</li><li>Analyze operational performance metrics, guest feedback, and market trends to identify areas for improvement.</li><li>Build and maintain strong relationships with owners, brand representatives, local business partners, and the community.</li></ul>
2026-04-13T20:53:44Z