8 results for Customer Service Representative in Rexdale, ON

Customer Service Representative

Toronto, ON
onsite
Contract / Temporary
28.48 - 32.98 CAD / Hourly
We are looking for a Customer Service Representative to join an established insurance organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who enjoys helping clients, managing service requests, and handling a high volume of communication with professionalism and care. The successful candidate will support customers through phone and email interactions while ensuring accurate documentation and timely follow-up. Responsibilities: • Respond to incoming customer calls and emails, providing clear, courteous, and efficient support for a range of service inquiries. • Manage both inbound and outbound communication to address client needs, confirm information, and follow up on outstanding requests. • Enter and update customer details, service records, and order information accurately within internal systems. • Coordinate and schedule appointments while ensuring all related information is recorded correctly. • Process order-related requests and administrative updates with close attention to detail and service standards. • Use Microsoft Word and Excel to maintain records, prepare documentation, and support daily customer service activities. • Resolve routine customer concerns promptly and escalate more complex matters to the appropriate team when required. • Maintain organized and accurate data entry practices to support reporting, service tracking, and operational efficiency.
2026-05-25T14:43:48Z

Customer Service Representative

Thornhill, ON
remote
Contract to Hire
17.10 - 19.80 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Thornhill, Ontario on a contract basis with the potential to become permanent. This role is well suited to someone who enjoys balancing administrative work with customer contact while helping reduce a high volume of outstanding claim-related tasks. The successful candidate will support documentation, payment processing, correspondence handling, and phone-based intake in a fast-moving environment where accuracy and service matter. Responsibilities: • Draft and issue claim-related documents, including member letters, third-party communications, consent paperwork, and other file correspondence as needed. • Handle claim payment administration by reviewing and processing expenses such as appraisal charges, glass-related invoices, and report fees. • Assist the total loss function by preparing settlement documentation and sending proof of loss materials in a timely manner. • Obtain supporting records for investigations by requesting documents such as police reports, fire incident reports, and other relevant external information. • Forward property damage claim files to legal representatives when requested, ensuring records are complete and properly organized. • Receive, sort, and distribute incoming mail and correspondence so items are directed to the appropriate team or file without delay. • Place outbound calls to members to collect first notice of loss details for claims submitted after hours or through online channels. • Respond to incoming calls as required and direct each inquiry to the correct department while maintaining a high-quality customer experience.
2026-05-12T17:54:06Z

Credit/Collections Supervisor/Manager

Markham, ON
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating new customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers’ credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Strong customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed environment. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required.
2026-04-28T14:53:42Z

Collections Specialist

Etobicoke, ON
remote
Contract / Temporary
27.00 - 31.00 CAD / Hourly
We are looking for a Collections Specialist to join an internet service provider on a Contract basis to provide leave coverage. This position is a remote role and supports a busy accounts receivable team by managing a high volume of customer accounts, reviewing outstanding balances, and helping maintain timely payment activity. The successful candidate will bring strong communication skills, sound judgement, and the ability to work independently while collaborating effectively with internal teams. Responsibilities:• Manage a portfolio of past-due customer accounts by reviewing aging reports and following up on outstanding balances in a timely manner.• Handle inbound and outbound collections communication for customers across U.S. and international accounts while maintaining a thorough and customer-focused approach.• Use NetSuite to download and assess aging data, then coordinate with sales on matters related to credits, refunds, and account resolution.• Evaluate account status to determine when credit hold actions may be appropriate based on payment history and risk.• Partner with colleagues across accounts receivable and other departments to resolve disputes, clarify account details, and support efficient collections activity.• Contribute to monthly collection targets by applying effective follow-up strategies and reducing delinquency within assigned accounts.• Review credit-related documentation for completeness and ensure applications are processed within established service timelines.• Communicate credit policies clearly and maintain accurate records for credit applications, reports, and supporting account documentation.
2026-05-15T15:33:45Z

Order Entry Clerk

Mississauga, ON
onsite
Permanent
60000.00 - 65000.00 CAD / Yearly
We are looking for an Order Entry Clerk to join a busy team in Mississauga. This role supports the smooth flow of customer orders by ensuring information is entered accurately, documentation is complete, and billing is processed on time. The successful candidate will work closely with internal departments and external contacts to respond to inquiries and keep order records organized and up to date. Responsibilities:• Enter and process customer purchase orders with accuracy, ensuring each order reflects client requirements and internal standards.• Coordinate with sales and production teams to confirm order details, track progress, and support timely fulfilment.• Collect and verify the information needed to arrange equipment or label orders and prepare related invoicing.• Complete daily billing for shipped orders and maintain organized digital records by scanning and filing supporting documents.• Respond to questions from customers, sales representatives, and suppliers in a clear and timely manner.• Review order information for completeness and follow up on missing or unclear details to prevent delays.• Support general administrative activities related to order management, documentation, and office operations.
2026-05-22T19:14:09Z

Sr. Health and Safety Specialist

Toronto, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
We are looking for an experienced Sr. Health and Safety Specialist to lead health, safety, and environmental practices for engineering operations in Toronto, Ontario. This role supports multiple facilities and service teams by strengthening compliance, reducing risk, and building practical safety programs that align with regulatory obligations and business objectives. The successful candidate will work closely with operational leaders, customers, and senior management to advance a strong safety culture and drive measurable improvement across the region. Responsibilities: • Develop, coordinate, and maintain health, safety, and environmental programs that support regional operations across several sites and field-based teams. • Contribute to project planning by integrating safety requirements into execution strategies, site-specific plans, and day-to-day operational activities. • Act as a key health and safety representative in client meetings, project launches, audits, and regulatory visits, ensuring expectations are clearly addressed. • Perform workplace inspections, compliance reviews, and incident investigations, then prepare thorough reports with practical recommendations for corrective action. • Lead emergency response activities and oversee follow-up actions to address incidents, reduce recurrence, and strengthen preparedness. • Deliver training sessions and awareness initiatives that improve employee understanding of safe work practices, procedures, and regulatory responsibilities. • Partner with supervisors, managers, and committee members to identify hazards, resolve safety concerns, and promote continuous improvement. • Monitor external qualification requirements and internal compliance obligations, including documentation, certifications, and program performance metrics. • Support claims management and return-to-work coordination in collaboration with Human Resources and operational leadership. • Assess program effectiveness through audits, data analysis, and performance tracking, then recommend and implement improvements aligned with corporate and industry standards.
2026-05-11T20:08:45Z

Accounting Manager/Supervisor

Toronto, ON
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
Senior Manager, Accounting – Finance Full-Time, Permanent Location: Toronto, ON Robert Half Canada is recruiting for a Senior Manager, Accounting – Finance on behalf of a respected nonprofit organization in Toronto. This is an exciting leadership opportunity for an experienced finance professional who is passionate about building strong teams, improving financial operations, and contributing to an organization with a meaningful community impact.Reporting to the Chief Finance Officer, the Senior Manager, Accounting – Finance will provide leadership to the accounting function, oversee day-to-day financial operations, and ensure accurate and timely financial reporting. This role will also play an important part in enhancing financial processes, strengthening internal controls, and supporting organizational growth and long-term sustainability. The ideal candidate is a collaborative, self-aware leader who is comfortable navigating change, supporting others where needed, and helping shape the future of finance operations in a dynamic environment. Key Responsibilities<ul><li>Lead, mentor, and develop the accounting team, including payroll, in alignment with organizational policies and objectives.</li><li>Oversee daily accounting operations and ensure the accuracy and integrity of financial reporting.</li><li>Monitor and safeguard organizational assets and ensure strong internal controls are in place and consistently followed.</li><li>Review and approve journal entries, account reconciliations, and supporting schedules.</li><li>Manage month-end and year-end close processes, ensuring timely and accurate reporting in accordance with Canadian GAAP and related guidelines.</li><li>Oversee the preparation and filing of HST/GST returns in compliance with applicable regulations.</li><li>Manage banking relationships and fulfill reporting requirements with financial institutions.</li><li>Lead year-end audit activities and coordinate schedules and documentation with external auditors.</li><li>Serve as business owner for the finance ERP system, including chart of accounts governance, system controls, and reporting automation.</li><li>Partner with financial reporting, budgeting, and cross-functional teams to improve financial policies, procedures, and business rules.</li><li>Oversee Accounts Payable and Accounts Receivable functions, ensuring timely disbursements and efficient collections.</li><li>Provide organization-wide guidance on accounting policies and financial procedures.</li><li>Act as a subject matter expert on Ontario Health Reporting Standards (OHRS) and support compliance across the organization.</li><li>Support additional operational priorities to ensure the effective delivery of finance and accounting services.</li></ul>
2026-05-07T15:58:47Z

Accounting Coordinator

Burlington, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
We are looking for an Accounting Coordinator to join a busy finance team in Burlington, Ontario. This position supports day-to-day accounting operations with a strong focus on receivables, reconciliations, payables, and accurate financial recordkeeping. The successful candidate will bring solid accounting knowledge, a careful eye for detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Record and maintain daily sales information received from multiple agent locations, ensuring entries are complete and accurate. • Review inventory discrepancies each day, identify irregularities, and follow up to resolve outstanding variances. • Reconcile payment activity across debit transactions, credit card receipts, and bank deposits to confirm financial accuracy. • Oversee accounts receivable tasks, including invoicing follow-up, collections, and monitoring outstanding balances. • Complete recurring account reconciliations and investigate differences to support reliable financial reporting. • Provide broad accounting assistance by supporting accounts payable processing and other routine finance activities. • Enter non-fuel invoices and ensure payable transactions are coded and processed correctly. • Prepare vendor payments by cheque and electronic methods while maintaining proper documentation and approvals. • Assist with month-end and year-end close activities, including journal entries and supporting reconciliations as directed by the Controller. • Contribute to additional administrative and accounting assignments to support the wider finance team as business needs evolve.
2026-05-21T16:04:56Z