<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
We are looking for a dedicated and detail-oriented Receptionist to join our team on a long-term contract basis in Toronto, Ontario. As the first point of contact, you will play a vital role in providing exceptional service to visitors and clients while ensuring smooth daily operations. This is an excellent opportunity to be part of a dynamic, detail-oriented services environment.<br><br>Responsibilities:<br>• Greet and welcome visitors with a friendly and attentive demeanor, ensuring they feel valued and attended to.<br>• Answer and direct incoming calls promptly, providing accurate information and connecting callers to the appropriate departments.<br>• Maintain a clean, organized, and welcoming reception area to uphold the company’s positive image.<br>• Schedule and manage appointments, meetings, and conference room bookings efficiently.<br>• Handle incoming and outgoing mail, courier services, and deliveries with accuracy and timeliness.<br>• Assist with administrative tasks such as data entry, document preparation, and filing.<br>• Provide support to various departments by coordinating communication and distributing relevant information.<br>• Monitor office supplies and coordinate replenishment to ensure operational continuity.<br>• Uphold confidentiality and security of sensitive information in all interactions and documentation.
<p>Are you a highly skilled tax professional with a passion for Canadian taxation and mentoring emerging talent? Our firm is seeking a Senior Tax Accountant to join our dynamic team. In this high-impact role, you will bridge complex tax strategy and client success, leveraging your expertise in public practice accounting to drive outstanding results.</p><p><strong> </strong></p><p><strong>Duties & Responsibilities:</strong></p><p><em>Team Leadership & Quality Control</em></p><ul><li>Oversee a team of bookkeepers, actively coaching and ensuring proficiency in financial statement preparation and T2 accuracy.</li><li>Review T1 and T2 returns at a high level, ensuring compliance with rigorous quality standards before filing.</li></ul><p><em>Tax Advisory & Strategy</em></p><ul><li>Meet with business owners to evaluate year-end performance and provide strategic advice (including optimal salary/dividend compensation structures).</li><li>Lead complex tax planning initiatives, such as corporate reorganizations and restructurings, including filing required tax elections.</li><li>Serve as the primary contact for CRA audits and reviews, resolving disputes and navigating complex tax scenarios.</li></ul><p><em>Operations & Execution</em></p><ul><li>Maintain technical excellence by processing complex financial statements and T1/T2 returns on a daily basis.</li><li>Manage a diverse client portfolio, ensuring all deadlines are met across multiple concurrent projects.</li><li>Identify opportunities for expanded service offerings within your client base and contribute to firm growth initiatives.</li></ul><p><strong>Key Interfaces:</strong></p><ul><li>Internal: Partners, Bookkeepers, Office Manager</li><li>External: Clients, Government Agencies, Financial Institution</li></ul><p><strong>What Success Looks Like:</strong> The ideal Senior Tax Accountant demonstrates a proactive, owner-operator mindset, balancing technical expertise with mentoring and advocacy. Success is delivered through error-free, timely filings, successful resolution of complex tax issues, and strategic tax plans that drive measurable client outcomes. Top performers grow their book of business by earning deep trust and supporting clients through every audit, reorganization, and fiscal year-end.</p><p><br></p><p><strong>Ready to advance your career?</strong></p><p>Apply today or contact a Robert Half talent solutions professional to schedule a walk-through and learn more about this opportunity.</p><p> </p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
<p><u>Title:</u> Financial Controller</p><p><u>Location:</u> Vaughan, Ontario, Canada, ON, Canada</p><p><br></p><p><u>About</u></p><p>The Byng Group is a multi-national full-service general construction company, transforming multifamily residential properties into magnificent renovations. Specializing in residential suite upgrades and common area maintenance and renovations. Byng currently operates in Ontario and in the US.</p><p>Our innovative turnover process, dedicated project management staff and integrated manufacturing facilities yield outstanding savings in time and money. Byng serves all projects with distinction, creatively meeting the needs of each customer uniquely.</p><p>Reporting to the Chief Financial Officer (CFO), the Controller is responsible for overseeing the day-to-day financial operations, including ensuring accurate and timely financial reporting, cash flow planning and financial forecasting. This individual will be responsible for implementing and maintaining internal controls and providing financial guidance to senior management.</p><p>The Controller will provide leadership and coaching to the Finance team members across all entities to maximize the efficiency and effectiveness of the team.</p><p><br></p><p><u>Responsibilities</u></p><p>· Lead the cash flow planning, reporting, and forecasting.</p><p>· Manage banking including review and approval of payments and transfers.</p><p>· Manage the month end close process.</p><p>· Lead and manage the AR, AP, and Financial accounting teams.</p><p>· Responsible for the performance of the Finance team including day-to-day coaching and performance evaluation and development of each individual.</p><p>· Prepare monthly, quarterly, and annual financial statements. </p><p>· Ensure that all financial reporting adheres to GAAP and that internal controls meet generally accepted auditing guidelines.</p><p>· Manage the financial system of the organization ensuring maximum productivity to meet the needs of the business today and in the future.</p><p>· Work closely with Management to provide financial information critical to the success of their areas of responsibility.</p><p>· Support the financial planning and analysis and budgeting processes</p><p>· Provide leadership for the accounting strategy, to optimize the company’s financial performance and strategic position.</p><p>· Manage the year-end process with external accountants, analyze results and develop process improvements based on the results.</p><p>· Ensure compliance with all legal and statutory requirements.</p><p>· Develop internal controls and procedures to protect and safeguard the company’s assets.</p>
<p>We are looking for an organized and detail-oriented Assistant Controller to join our team in Toronto. In this role, you will play a key part in managing financial operations, ensuring compliance, and supporting liaising processes. If you thrive in a fast-paced environment and have a passion for optimizing accounting processes, this position is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, payroll, and financial reporting.</p><p>• Oversee bookkeeping for multiple entities and assist/coordinate with external accountants for year-end financial statement and tax return preparations</p><p>• Manage payroll, accounts payable process and vendor payments</p><p>• Maintain the general ledger, ensuring all inter-company transactions and distributions are accurately recorded </p><p>• Support Controller in liaising with banking and brokerage representatives</p><p>• Monitor capital calls and distributions, execute and track wire transfers for investments and property acquisitions</p><p>• Liaise with external investment advisors and banks to ensure reporting integrity</p><p>• Monitor daily cash balances across multiple bank accounts to ensure adequate liquidity</p><p>• Manage family credit card programs, including limit increases, fraud monitoring, and expense categorization</p><p>• Coordinate with external accounting firms for the preparation of individual, trust, partnership, and foundation tax returns</p><p>• Assist in estate planning execution</p><p><br></p>
