Customer Service Representative Jobs in Rexdale, ON

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Customer Service Representative

Burlington, ON
onsite
Temporary
20.00 - 23.00 CAD / Hourly
We are looking for a Customer Service Representative to join our branch team on a contract basis. In this member-facing role, you will provide attentive day-to-day support while assisting with routine banking and administrative activities in a low-volume branch environment. This opportunity is well suited to someone who communicates clearly, understands core banking processes, and enjoys delivering reliable service to members. Responsibilities: • Welcome members at the branch and respond to inquiries with a detail-oriented, service-focused approach • Assist with everyday banking support by handling transactions and addressing questions related to credit, debit, and general account services • Support branch operations through administrative tasks such as document preparation, data entry, appointment coordination, and record maintenance • Manage inbound calls and email correspondence promptly, ensuring member requests are directed and resolved efficiently • Work closely with branch colleagues to help maintain smooth daily operations and consistent member service • Use Microsoft Word and Excel to prepare forms, update information, and complete routine reporting as needed • Process service requests accurately while following established banking procedures and compliance requirements
2026-10-02T18:28:42Z

Customer Service Representative

Markham, ON
onsite
Contract / Temporary to Hire
20.00 - 21.00 CAD / Hourly
We are looking for a Customer Service Representative to join our team in Markham, Ontario on a contract basis with the potential for a permanent position. In this role, you will deliver responsive support to customers by phone and email while ensuring information is recorded accurately and service requests are handled efficiently. This opportunity is ideal for someone with at least 2 years of experience in customer service who is comfortable in a fast-paced call centre environment and enjoys balancing communication, coordination, and administrative tasks. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and effective support for a variety of service-related inquiries. • Manage both inbound and outbound communication to follow up on requests, confirm details, and maintain a high standard of customer care. • Enter customer, order, and service information accurately into internal records and systems to support timely processing. • Handle email correspondence promptly, ensuring inquiries are addressed clearly and escalated when needed. • Process order entries with attention to detail, verifying information before submission to reduce errors and delays. • Coordinate and book appointments based on customer needs, availability, and service requirements. • Maintain organized documentation of customer interactions, updates, and outcomes to support continuity of service. • Use Microsoft Word and Microsoft Excel to prepare, update, and track customer-related information and administrative reports.
2026-09-28T15:44:09Z

Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.13 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-09-23T20:23:49Z

Collections Specialist

Scarborough, ON
onsite
Permanent
60000.00 - 73000.00 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T21:34:09Z

Collections Specialist

Toronto, ON
remote
Temporary
33.25 - 38.50 CAD / Hourly
We are looking for a bilingual French Collections Specialist to join our team in Toronto, Ontario on a Contract basis. This position is well suited to a detail-oriented individual who can manage receivables, communicate effectively with clients, and help reduce outstanding balances while maintaining a high standard of service. The successful candidate will work with financial systems and customer records to support timely collections, payment follow-up, and account resolution. Responsibilities: • Contact customers in French and English to follow up on overdue accounts and work toward timely payment arrangements. • Review account activity, assess delinquency status, and take appropriate collection steps in line with company practices. • Process incoming payments accurately and update account records within accounting and CRM platforms. • Investigate billing or account issues by using available research tools and internal systems to support resolution. • Maintain clear documentation of collection efforts, customer conversations, commitments, and payment outcomes. • Collaborate with internal teams to address credit concerns, reconcile account discrepancies, and improve account status. • Monitor aging reports and prioritize collection activities based on risk, balance size, and payment history. • Support account management activities using tools such as Accurint, Epic software, and other collection-related systems when required.
2026-10-09T01:44:03Z

Receptionist & Office Assistant

Toronto, ON
onsite
Permanent
50000.00 - 60000.00 CAD / Yearly
Robert Half Canada is supporting a client in the search for a Receptionist & Office Assistant. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support. Key Responsibilities<ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul>
2026-09-11T16:13:41Z

Member Solutions Centre

Toronto, ON
onsite
Contract / Temporary to Hire
23.75 - 27.50 CAD / Hourly
We are looking for a service-driven, detail-oriented individual to join our Member Solutions Centre team in Toronto, Ontario in a contract opportunity with potential for a permanent role. In this role, you will support members through a variety of communication channels, resolve inquiries with care and accuracy, and help create a positive experience at every stage of the interaction. This position is ideal for someone who brings strong customer service instincts, financial services awareness, and the ability to balance problem-solving with relationship-building. Responsibilities: • Respond to member questions received by phone and digital channels, providing timely, courteous, and accurate support. • Manage each inquiry from initial contact through resolution, ensuring members receive clear updates and appropriate follow-up. • Record interactions thoroughly in internal systems so information remains current, organized, and accessible. • Handle sensitive or escalated concerns promptly, involving leadership or external partners when additional support is required. • Verify member identity and apply privacy and compliance procedures consistently while maintaining efficient service flow. • Coordinate referrals to branch teams or specialized advisors when a member’s needs are better served through in-person or advanced financial support. • Promote relevant products, services, and current campaigns by identifying opportunities that align with member needs and financial goals. • Contribute to day-to-day operations by supporting scheduling, special assignments, cross-team collaboration, and continuous improvement efforts. • Maintain current knowledge of organizational policies, service offerings, and mandatory training requirements to deliver informed guidance. • Participate in committees or workplace initiatives as needed and assist with additional duties that support the overall success of the team.
2026-10-05T13:28:40Z

Paralegal

Brampton, ON
onsite
Permanent
60000.00 - 80000.00 CAD / Yearly
We are looking for a skilled Paralegal to join a busy legal team in Brampton, Ontario. This position supports accident benefits matters by coordinating case materials, preparing legal documentation, and maintaining strong communication with clients and external parties. The successful candidate will bring sound knowledge of relevant tribunal processes and insurance-related files while managing deadlines in a fast-paced practice. Responsibilities:• Oversee a portfolio of accident benefits matters with a high degree of independence and consistent follow-through.• Prepare and revise letters, legal documents, summaries, submissions, motions, and application materials for insurers, medical providers, and clients.• Act as a point of contact for clients, insurance representatives, legal counsel, and treatment clinics to keep files progressing efficiently.• Attend and assist with case conferences and tribunal-related proceedings, including client representation where permitted.• Complete required accident benefits documentation in accordance with applicable statutory rules and procedural requirements.• Track limitation dates, hearing schedules, and filing deadlines to help ensure full compliance on every file.• Maintain organized electronic and physical file records, updating case management systems with accurate and timely information.• Carry out ongoing file administration and provide additional legal support duties as needed within the practice.
2026-09-15T14:23:47Z

Human Resources (HR) Manager

Toronto, ON
onsite
Temporary
38.00 - 44.00 CAD / Hourly
We are looking for an experienced Human Resources (HR) Manager to join a non-profit organization in Toronto, Ontario on a Long-term Contract basis. This position is ideal for a well-rounded HR leader who can lead with sound judgement in a unionized setting while remaining actively involved in daily operations. The successful candidate will support labour relations, employee engagement, talent acquisition, and leadership coaching, while helping the organization maintain effective people practices across the full employee lifecycle. Responsibilities: • Lead labour relations activities by interpreting collective agreements, responding to workplace concerns, and guiding grievance resolution in a unionized environment. • Build and maintain productive working relationships with union representatives, leaders, and employees to support respectful and collaborative outcomes. • Provide day-to-day HR guidance across employee relations, policy application, performance matters, and operational people issues. • Partner with hiring managers to coordinate recruitment efforts, support selection processes, and strengthen onboarding practices. • Coach people leaders on employee management, workplace communication, and consistent application of HR policies and procedures. • Oversee HR administration, including benefits coordination, documentation, reporting, and maintenance of accurate employee records within HR systems. • Contribute to training and development initiatives that enhance leadership capability, compliance, and employee experience. • Support organizational events, planning activities, and logistics as part of a hands-on HR leadership approach. • Prepare HR and union-related reports, monitor key issues, and recommend practical solutions that align with organizational objectives.
2026-09-22T13:54:09Z

VP/Director of Finance

Toronto, ON
onsite
Temporary
75.00 - 90.00 CAD / Hourly
Interim Vice President, Finance Role: Interim VP FinanceDuration: 6 months ContractWork Model: Hybrid, 3 days onsiteLocation: Toronto Downtown/Yorkville Area Position OverviewWe are seeking an interim Vice President, Finance.Reporting to the Chief Financial Officer, this individual will oversee the finance function and provide leadership across reporting, planning, controls, audit, and broader finance operations. The role requires someone who can operate at both a strategic and hands-on level, while supporting business priorities in a fast-moving environment.Key Responsibilities<ul><li>Lead the finance function across reporting, planning, controls, and audit execution</li><li>Oversee the preparation of monthly, quarterly, and annual financial reporting for senior leadership and other key stakeholders</li><li>Direct the annual budget process, forecasting cycles, and financial planning.</li><li>Maintain a strong financial control environment and support sound governance</li><li>Lead year-end financial statement preparation and manage external audit activity</li><li>Oversee cash management, liquidity planning, and treasury-related responsibilities</li><li>Provide oversight for tax filings and related compliance requirements</li><li>Review contracts and provide financial oversight related to vendors, procurement, and commercial commitments</li><li>Mentor, lead, and develop the finance team while driving accountability and strong performance</li></ul>
2026-09-30T20:48:43Z

Sr. Executive Assistant

Vaughan, ON
onsite
Permanent
110000.00 - 130000.00 CAD / Yearly
We are looking for an experienced Executive Assistant to provide high-level support to a senior executive in Vaughan, Ontario. This position is central to keeping business priorities, communications, and daily activities running smoothly while also helping manage select personal matters with discretion and sound judgement. The successful candidate will bring strong organizational instincts, excellent communication skills, and the ability to anticipate needs in a fast-moving executive environment. Responsibilities: • Oversee a demanding executive calendar, prioritize competing requests, and coordinate meetings to protect time for key business objectives. • Arrange detailed travel plans, including flights, ground transportation, accommodations, and backup plans for changes or disruptions. • Manage personal appointments, errands, and time-sensitive requests to reduce distractions and support day-to-day efficiency. • Serve as an experienced point of contact for senior leaders, board representatives, clients, and external partners, ensuring responsive and clear communication. • Prepare meeting materials, capture decisions and follow-up items, and track progress on strategic initiatives to support executive accountability. • Lead the planning of executive events, business dinners, leadership gatherings, and offsite sessions that strengthen relationships and alignment. • Improve administrative workflows, document organization, and office processes to enhance efficiency across the executive function. • Coordinate with other senior administrative staff to promote consistent support practices across the leadership team. • Support confidential business activities such as due diligence coordination, secure document handling, vendor liaison, and expense review and submission.
2026-09-16T17:18:47Z

11 results for Customer Service Representative in Rexdale, ON