We are looking for a dedicated and adaptable Customer Service Representative to join our team in Markham, Ontario. In this long-term contract position, you will play a key role in ensuring a seamless experience for customers and distributors within the automotive industry. This opportunity offers a dynamic mix of customer service, remarketing, dealer communication, and collections responsibilities.<br><br>Responsibilities:<br>• Provide exceptional customer service by responding to inquiries via chat support, email correspondence, and website interactions.<br>• Manage and enhance customer experiences while communicating effectively with distributors and dealership representatives.<br>• Handle remarketing tasks, including coordinating rentals for zero-emission vehicles and supporting affordability initiatives.<br>• Collect and process information from dealers accurately and efficiently.<br>• Utilize fleet management technology and mobility platforms to streamline operations.<br>• Collaborate with a small, close-knit team to align with company culture and goals.<br>• Schedule appointments and maintain organized records in Microsoft Excel and Word.<br>• Support data entry and order management processes to ensure accurate documentation.<br>• Adapt to flexible work hours and participate in intensive training during the initial months.<br>• Uphold professionalism and customer-friendly communication throughout all interactions.
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in North York, Ontario. In this role, you will play a key part in delivering excellent service to applicants, ensuring their inquiries are addressed with attention to detail and efficiency. This position offers an opportunity to work in a collaborative environment within the detail-oriented services industry.<br><br>Responsibilities:<br>• Respond to applicant inquiries with attention to detail and provide clear guidance and support.<br>• Communicate updates to applicants regarding file statuses, submission deadlines, and any changes or closures.<br>• Review applicant documents for completeness and request additional materials when necessary.<br>• Verify submitted documentation to ensure it meets established standards and requirements for further processing.<br>• Perform accurate data entry to maintain detailed and confidential applicant records.<br>• Collaborate with team members to ensure consistency in processes and adherence to organizational standards.<br>• Provide proactive feedback to address any issues that arise during the application process.<br>• Uphold confidentiality and exercise sound judgment when handling sensitive information.<br>• Utilize the registration database to manage applicant files effectively.
<p>Our client is looking for a motivated and personable <strong>Field Sales Representative</strong> to support brand growth through direct, on-the-ground engagement. This role focuses on delivering product samples to potential customers, building relationships with local businesses, and driving sales opportunities within key markets.</p><p><br></p><p>The ideal candidate is energetic, self-motivated, and passionate about food innovation and sustainability, with the ability to confidently represent the brand in face-to-face interactions.</p><p><br></p><p>Compensation: This is not a commissioned role. Mileage reimbursement provided for approved business-related travel.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct regular visits to restaurants, retail stores, cafés, and other foodservice businesses to deliver product samples and introduce the brand.</li><li>Initiate conversations with restaurant owners, chefs, and store managers to present products and explore partnership opportunities.</li><li>Organize and conduct product samplings and demonstrations to increase brand awareness and generate new sales leads.</li><li>Build and maintain positive relationships with prospective customers and local partners.</li><li>Collect feedback from customers on product quality, usage, and market potential, and communicate insights to the sales and marketing teams.</li><li>Maintain accurate records of sales activities, customer interactions, and sampling outcomes.</li><li>Work toward weekly and monthly sales and outreach targets, supporting the acquisition of new accounts and local market growth.</li></ul><p><br></p>
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you.<br><br>Responsibilities:<br>• Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels.<br>• Monitor and track freight movements from dispatch to delivery, resolving delays or issues proactively.<br>• Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels.<br>• Collaborate with carriers, warehouse teams, and customer service representatives to ensure efficient order processing.<br>• Maintain and update accurate shipment data in logistics systems, providing timely updates to stakeholders.<br>• Support inventory management by reconciling discrepancies and organizing cycle counts.<br>• Communicate order statuses, delays, or issues clearly and promptly to customers.<br>• Assist in negotiating rates, selecting carriers, and driving continuous improvement initiatives.<br>• Ensure compliance with transportation regulations, health and safety standards, and company policies.
<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
Reporting to a program manager, the Home Support Coordinator assists in coordinating and monitoring service for community clients and scheduling workers in both the community and other Reconnect programs. The successful candidate will in, collaboration with their manager, monitor, support and assist in directing Home Support Workers and program staff and maintain appropriate records. The duties and responsibilities of this position include but are not limited to:<br> <br>• Receives and handles issues including service scheduling, cancellations, billing, etc. and seeks the support of management when needed;<br>• Works closely with Case Workers and management to assure that client care plans are incorporated in service delivery;<br>• Point person for scheduling client services in Services for Seniors programs;<br>• Maintains and files all required documentation, statistics and records for the department;<br>• Completes all other duties as assigned by the program manager.<br> <br>The successful candidate will possess:<br>• Community College Diploma in related field;<br>• Two or more years related experience; preferably in a health care setting;<br>• Minimum 2 years electronic scheduling experience.<br> <br> <br>Key skills and abilities we are looking for:<br> <br>• Sound organizational skills with the ability to multi-task and meet conflicting deadlines are essential; <br>• Demonstrated problem-solving skills;<br>• Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;<br>• Excellent interpersonal and communication skills, and ability to effectively act as an agent for Reconnect with internal and external stakeholders;<br>• Applied computer skills (Microsoft Office, Client Information Systems, Scheduling softwares);<br>• Fluency in a second language is a strong asset.<br> <br>Special Requirements:<br>• Criminal all candidates required to undergo background check;<br>• Must be willing to work flexible hours to fulfill the needs of the position, as required;<br>• Must be willing to work weekends and some statutory holidays. <br> <br>Who we are:<br>Reconnect Community Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.
We are looking for a detail-oriented Front Desk Coordinator to join our team on a contract basis. Based in Toronto, Ontario, this role involves overseeing reception, facilities management, and providing exceptional customer service in an executive office environment. This position requires someone with strong organizational skills and a high level of attention to detail.<br><br>Responsibilities:<br>• Conduct daily facility checks, ensuring conference rooms, furniture, and equipment are clean, organized, and in optimal condition.<br>• Manage kitchen duties, including unloading the dishwasher, restocking supplies, and lifting items up to 25 lbs.<br>• Provide reception services with a focus on excellent service, maintaining a courteous and welcoming atmosphere.<br>• Utilize facilities management systems such as RealSuite and Soneil to track and manage office operations.<br>• Ensure whiteboards are clear and ready for use, and maintain tidiness throughout the office.<br>• Deliver concierge-style services to support the executive space and its occupants.<br>• Maintain a neat appearance and effective communication style, adhering to dress code standards.<br>• Organize mailroom activities, including sorting and distributing mail and packages.<br>• Collaborate with team members to uphold a high standard of cleanliness and functionality in the workspace.<br>• Assist with basic administrative tasks, including data entry and file organization.
<p>Robert Half Canada is seeking an experienced Sales Manager on behalf of a leading manufacturing organization. This role provides an opportunity to oversee sales operations, drive business growth, and lead a motivated sales team within a dynamic and collaborative environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and implement sales strategies to achieve revenue targets and expand market presence.</li><li>Lead, mentor, and manage the sales team to ensure high performance, goal achievement, and professional development.</li><li>Build and maintain strong relationships with clients, partners, and industry stakeholders.</li><li>Analyze sales data, conduct market research, and identify opportunities for new business.</li><li>Collaborate with other departments to ensure seamless customer experiences and support organizational objectives.</li><li>Prepare regular sales reports and forecasts for senior leadership.</li></ul><p><br></p>
We are looking for a detail-oriented Receptionist to join our team on a contract basis in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of the office. This position requires strong organizational and communication skills, as well as the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Manage incoming phone calls and direct them to the appropriate departments.<br>• Coordinate meeting room bookings and ensure they are set up as required.<br>• Oversee office supplies inventory and handle restocking as needed.<br>• Submit work orders for office maintenance and liaise with the landlord when necessary.<br>• Maintain cleanliness and organization in common areas, including stock rooms and restrooms.<br>• Provide updates and communicate effectively with leadership and management.<br>• Utilize Microsoft Teams and Outlook to perform daily administrative tasks.<br>• Support facilities management by addressing minor issues and escalating them when required.<br>• Ensure all office functions are carried out smoothly and efficiently.
<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
<p><strong>Client Operations Specialist</strong></p><p><strong>Toronto, ON | Hybrid (4x a week in office)</strong></p><p><strong>Base salary: $70,000-$80,000</strong></p><p><strong>The Opportunity</strong></p><p>Our client, a growing and well-established investment management firm, is seeking a <strong>Client Operations Specialist</strong> to join their team. This role plays a critical part in supporting the full client lifecycle, ensuring seamless execution of account activity, operational accuracy, and regulatory compliance.</p><p>You will act as a key liaison across Client Relations, Portfolio Management, custodians, and internal teams, helping to deliver a high-touch client experience while maintaining strong operational controls.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage day-to-day client account operations including deposits, withdrawals, transfers, and account updates</li><li>Coordinate incoming/outgoing asset transfers, account closures, and client offboarding processes</li><li>Administer fee structures, including setup, adjustments, and account closing fees</li><li>Set up and maintain recurring payment schedules (e.g., RRIF/LIF distributions)</li><li>Monitor account liquidity and partner with trading teams to support cash requirements</li><li>Maintain accurate client records and distribution lists to support reporting and communications</li><li>Assist in the preparation and delivery of client reporting, including statements and tax documentation</li><li>Support onboarding, KYC/AML updates, and ongoing regulatory documentation requirements</li><li>Liaise with custodians and internal stakeholders to resolve operational inquiries and ensure timely execution</li><li>Identify opportunities to enhance processes, controls, and overall operational efficiency</li></ul>
<p>Robert Half is partnering with a leading client in Toronto, Ontario to recruit a detail-oriented Collections Specialist. This role is a vital part of the organization’s finance team, responsible for ensuring timely payment collections, maintaining accurate financial records, and fostering strong client relationships. Candidates with a background in financial services and excellent organizational skills are encouraged to apply and make an impact in a dynamic work environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Proactively monitor and manage overdue client accounts to ensure prompt collections.</li><li>Communicate with clients to resolve payment disputes while maintaining positive relationships.</li><li>Utilize accounting systems to track accounts, process payments, and update financial records.</li><li>Conduct investigations into delinquent accounts with tools such as Accurint.</li><li>Collaborate with internal teams to improve collection procedures and optimize workflows.</li><li>Analyze credit risk and provide account management recommendations.</li><li>Ensure compliance with all company policies and industry regulations throughout the collections process.</li><li>Maintain thorough documentation regarding all collections communications and transactions.</li><li>Identify and implement opportunities for process improvement to increase efficiency.</li></ul><p><br></p>
<p>An established multi-national company in the general construction industry is seeking a <strong>Financial Controller</strong> in Vaughan, Ontario. This organization specializes in residential suite upgrades and common area renovations, providing innovative processes, project management expertise, and integrated manufacturing capabilities across Ontario and the United States.</p><p>Reporting to the Chief Financial Officer (CFO), the Controller will oversee all day-to-day financial operations. This includes responsibility for ensuring accurate and timely financial reporting, cash flow planning, and long-term financial forecasting. The Controller will also be charged with designing, implementing, and maintaining robust internal controls and will provide financial guidance to senior management.</p><p>Leadership is a key component of this role, as the Controller will coach and support Finance team members across all organizational entities, promoting efficient and effective team operations. The ideal candidate brings strong accounting expertise, attention to detail, and a commitment to continuous improvement in financial processes.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p>· Lead the cash flow planning, reporting, and forecasting.</p><p>· Manage banking including review and approval of payments and transfers.</p><p>· Manage the month end close process.</p><p>· Lead and manage the AR, AP, and Financial accounting teams.</p><p>· Responsible for the performance of the Finance team including day-to-day coaching and performance evaluation and development of each individual.</p><p>· <strong> </strong>Prepare monthly, quarterly, and annual financial statements.</p><p>· Ensure that all financial reporting adheres to GAAP and that internal controls meet generally accepted auditing guidelines.</p><p>· Manage the financial system of the organization ensuring maximum productivity to meet the needs of the business today and in the future.</p><p>· Work closely with Management to provide financial information critical to the success of their areas of responsibility.</p><p>· Support the financial planning and analysis and budgeting processes</p><p>· Provide leadership for the accounting strategy, to optimize the company’s financial performance and strategic position.</p><p>· Manage the year-end process with external accountants, analyze results and develop process improvements based on the results.</p><p>· Ensure compliance with all legal and statutory requirements.</p><p>· Develop internal controls and procedures to protect and safeguard the company’s assets.</p>
<p>We are looking for an organized and detail-oriented <strong>Assistant Controller</strong> to join our team in Toronto. In this role, you will play a key part in managing financial operations, ensuring compliance, and supporting liaising processes. If you thrive in a fast-paced environment and have a passion for optimizing accounting processes, this position is ideal for you.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Oversee daily accounting operations, including accounts payable, payroll, and financial reporting.</p><p>• Oversee bookkeeping for multiple entities and assist/coordinate with external accountants for year-end financial statement and tax return preparations</p><p>• Manage payroll, accounts payable process and vendor payments</p><p>• Maintain the general ledger, ensuring all inter-company transactions and distributions are accurately recorded</p><p>• Support Controller in liaising with banking and brokerage representatives</p><p>• Monitor capital calls and distributions, execute and track wire transfers for investments and property acquisitions</p><p>• Liaise with external investment advisors and banks to ensure reporting integrity</p><p>• Monitor daily cash balances across multiple bank accounts to ensure adequate liquidity</p><p>• Manage family credit card programs, including limit increases, fraud monitoring, and expense categorization</p><p>• Coordinate with external accounting firms for the preparation of individual, trust, partnership, and foundation tax returns</p><p>• Assist in estate planning execution</p>
