7 results for Customer Service Representative in Rexdale, ON

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
18.00 - 18.00 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a contract basis. This opportunity begins as a 3-month assignment with the potential to extend, and it offers the possibility of a wage increase to $20/hour after one year. In this role, you will provide administrative and customer support related to claims activity, handle communications with members and external parties, and help keep documentation and incoming requests organized in a fast-paced environment. Key Responsibilities Payments<ul><li>Process claim-related payments submitted through the HCAI system.</li><li>Review payment information for accuracy and completeness.</li><li>Follow up with the appropriate handling adjuster when clarification or additional information is required.</li><li>Assist with resolving payment-related issues and ensuring requests are handled in a timely manner.</li></ul>
2026-09-01T18:28:46Z

Customer Service Representative

North York, ON
onsite
Temporary
23.75 - 27.50 CAD / Hourly
We are looking for a Customer Service Representative to join a busy service team in North York, Ontario on a Long-term Contract basis. This position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering helpful support to customers. The successful candidate will manage a high volume of interactions while maintaining accurate records and ensuring each request is handled efficiently. Responsibilities: • Respond to incoming customer calls and emails with professionalism, providing clear information and timely support. • Handle service inquiries, resolve routine concerns, and escalate more complex issues to the appropriate team when needed. • Enter customer details, service updates, and order information accurately into internal systems and records. • Place outbound calls as required to follow up on requests, confirm details, or coordinate next steps with customers. • Process order-related information and ensure documentation is complete, current, and properly maintained. • Schedule appointments and update calendars based on customer needs and service availability. • Use Microsoft Excel and Microsoft Word to prepare, review, and maintain service-related documents and tracking information. • Support day-to-day call centre operations by managing multiple tasks efficiently while meeting service expectations.
2026-09-11T13:03:52Z

Bilingual Customer Service III - CAD

Markham, ON
remote
Temporary
24.00 - 27.00 CAD / Hourly
We are looking for a bilingual customer service specialist with strong attention to detail to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity is ideal for someone who can deliver attentive service in both English and French while managing orders, account inquiries, and customer requests with accuracy and professionalism. The successful candidate will help strengthen client relationships, support new account set-up and online ordering activity, and work closely with cross-functional teams to ensure a high standard of service. Responsibilities: • Deliver responsive day-to-day support to customers and sales representatives in English and French through phone and email communication. • Manage customer accounts and sales orders by validating information, entering requests accurately, tracking progress, and resolving issues whenever possible at the first point of contact. • Oversee shared inbox activity to ensure incoming orders, questions, and service requests are reviewed and completed within expected timelines. • Assist new customers with account set-up and provide guidance to users navigating online ordering tools and related processes. • Document customer, patient, and sales interactions thoroughly, address service concerns, and escalate complex matters to the appropriate internal team when needed. • Monitor daily order flow and transaction activity to confirm completion, identify exceptions, and follow up on outstanding items. • Recognize opportunities to recommend additional products or services that align with customer needs during service interactions. • Work collaboratively with internal departments to remove obstacles, improve turnaround times, and support successful task completion. • Contribute ideas for workflow enhancements and follow established customer service standards, quality expectations, and internal procedures.
2026-08-18T14:04:59Z

Receptionist & Office Assistant

Toronto, ON
onsite
Permanent
50000.00 - 60000.00 CAD / Yearly
Robert Half Canada is supporting a client in the search for a Receptionist & Office Assistant. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support. Key Responsibilities<ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul>
2026-09-11T16:13:41Z

Bilingual Collections Specialist

Markham, ON
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
We are looking for a Bilingual Collections Specialist to join an automotive-focused team in Markham, Ontario. In this role, you will manage customer accounts with professionalism and tact, helping to reduce overdue balances while maintaining strong service standards in both official languages. The successful candidate will combine sound judgment, attention to detail, and strong communication skills to support timely payments and accurate account records. Responsibilities: • Contact customers in English and French to address overdue accounts, discuss outstanding balances, and encourage timely resolution. • Review account status and payment history to identify delinquencies, assess risk, and determine appropriate collection actions. • Record all collection activity, account updates, and customer interactions accurately within CRM and accounting systems. • Process payments, confirm receipts, and ensure account information is updated promptly and correctly. • Work with internal teams to resolve billing questions, account discrepancies, and credit-related concerns affecting payment timelines. • Monitor assigned portfolios regularly and follow up on commitments to pay in order to improve collection results. • Use available tools and reporting resources, including account research platforms, to support collection efforts and verify customer information when needed. • Contribute to operational improvements by supporting system-related updates or process changes tied to collection activities when required.
2026-08-21T19:08:46Z

Senior Finance Manager

Markham, ON
onsite
Permanent
110000.00 - 130000.00 CAD / Yearly
The Senior Finance Manager is a hands-on finance leader responsible for public-company financial reporting, quarterly financial statement commentary and MD& A support, full-cycle accounting, tax compliance, payroll accounting entries, working-capital oversight, month-end close, reconciliations, cash flow preparation, and financial analysis. Reporting directly to the Chief Financial Officer, this role supports strong financial controls, audit readiness, and timely management reporting in a growing business environment. KEY RESPONSIBILITIES Financial Reporting & Audit SupportPrepare quarterly and annual public financial statements.Organize, prepare, and submit supporting working papers, schedules, and audit files to external auditors.Maintain audit-ready documentation and ensure financial reporting deliverables are completed accurately and on schedule.Prepare quarterly financial statement write-up/commentary, including analysis of key variances, operating results, balance sheet movements, cash flow trends, and business drivers.Prepare or support quarterly Management's Discussion and Analysis (MD& A), including financial and operational commentary for executive, Board, and public reporting purposes. Accounting Operations & Month-End CloseOversee full-cycle accounting operations, including Accounts Receivable, Accounts Payable, and General Ledger management.Lead month-end close activities and ensure timely completion of required close procedures.Prepare and review balance sheet reconciliations and support the accuracy of account balances. Prepare and post monthly payroll journal entries, payroll accruals, and related reconciliations as part of the month-end close process. Tax ComplianceEnsure compliance with applicable sales tax requirements, including preparation and submission of monthly HST filings.Maintain working knowledge of GST/HST and corporate tax matters relevant to the business.Support tax-related analysis, schedules, and information requests as required. Cash Flow, Credit & Working CapitalPrepare cash flow reporting and analysis to support liquidity planning and management decision-making.Monitor customer accounts and maintain appropriate credit policies and controls. Expense Analysis & Business SupportAnalyze key expense accounts, including warehousing, logistics, fines, penalties, and other operational cost categories.Identify trends, variances, and areas requiring management attention.Support the CFO with special projects, ad hoc financial analysis, and other finance initiatives as assigned.
2026-08-20T20:13:46Z

Senior Privacy Specialist

Toronto, ON
onsite
Temporary
31.66 - 36.66 CAD / Hourly
We are looking for an experienced Senior Privacy Specialist to join a consultancy team on a long-term contract basis. This role focuses on strengthening privacy operations, supporting compliance activities, and helping the organization respond effectively to privacy-related matters in a regulated environment. The successful candidate will work closely with internal stakeholders to improve program maturity, manage privacy inquiries, and contribute to ongoing readiness for changing regulatory expectations. Contract till March 2028.Work location: downtown Toronto, ON. Responsibilities:• Advance the effectiveness of the privacy program by contributing to its ongoing development, maintenance, and continuous improvement.• Work with business unit privacy representatives to coordinate deliverables and help ensure privacy obligations are completed on time.• Draft, refine, and support the rollout of privacy policies, procedures, controls, and related documentation.• Assist with privacy risk mitigation efforts by monitoring action plans and following up on remediation progress.• Prepare summaries, reports, and presentation materials for governance discussions and compliance-related meetings.• Oversee the intake and triage of privacy incidents, impact assessments, consultations, access-related matters, and complaints, ensuring timely follow-up.• Conduct initial analysis and gather relevant information to support privacy reviews, investigations, and stakeholder consultations.• Respond to questions and requests received through the Privacy Office communication channels in a thorough and timely manner.• Track privacy developments, emerging risks, and regulatory changes, and support internal teams in assessing their business impact.• Maintain accurate privacy records, update information in governance and risk platforms, and produce dashboards and reporting metrics for ongoing oversight.
2026-09-08T15:08:48Z