15 results for Customer Service Specialist in Port Credit, ON

Customer Service Representative

Bolton, ON
onsite
Contract / Temporary
25.00 - 26.00 CAD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in Bolton, Ontario on a Contract basis. In this role, you will support customers through phone and email communication, process orders accurately, and help maintain a high standard of service in a fast-paced environment. This opportunity is well suited to someone who is organized, responsive, and comfortable managing multiple customer requests throughout the day. Responsibilities: • Respond to incoming customer calls and emails promptly, providing helpful and attentive service for a wide range of inquiries. • Enter customer information, order details, and service updates accurately into internal records and tracking systems. • Process order entry tasks with close attention to detail to help ensure timely and accurate fulfilment. • Make outbound calls when needed to confirm information, follow up on requests, or coordinate service-related matters. • Schedule appointments and arrange service timelines based on customer needs and operational availability. • Use Microsoft Excel and Microsoft Word to prepare, update, and maintain customer files, reports, and related documentation. • Resolve routine customer concerns efficiently and escalate more complex issues to the appropriate team when necessary. • Support day-to-day call centre activities while maintaining clear communication and a positive customer experience.
2026-06-19T17:44:08Z

Sr. Customer Service Coordinator

Etobicoke, ON
onsite
Permanent
70000.00 - 90000.00 CAD / Yearly
We are looking for an experienced customer service specialist to oversee complex order activity and support key client relationships in Ontario. This position plays a central role in coordinating customer requirements with internal teams, ensuring orders move through the process accurately and on schedule. The successful candidate will also act as a knowledgeable resource on SAP-based order management while helping improve service quality, process consistency, and team effectiveness. Responsibilities: • Oversee a portfolio of strategic customer accounts, building strong working relationships and responding to service needs with professionalism and urgency. • Handle advanced customer concerns, order exceptions, and delivery-related issues by coordinating solutions across internal departments. • Manage the full order cycle from entry to final shipment, ensuring accuracy, timeliness, and alignment with customer expectations. • Track inventory availability, production timing, and shipping status to proactively address delays or fulfilment risks. • Investigate and resolve discrepancies involving orders, returns, credits, and transportation challenges with a focus on service recovery. • Support demand planning and forecast-related activities by maintaining reliable order information and communicating account trends. • Serve as the internal resource for SAP order management processes, offering guidance, troubleshooting support, and practical training to team members. • Maintain process documentation, uphold data accuracy standards, and contribute to testing, system updates, and operational improvement initiatives. • Review service performance indicators, identify opportunities for increased efficiency, and participate in cross-functional projects that strengthen customer satisfaction. • Assist with onboarding and mentoring team members by sharing best practices and providing support on complex account matters.
2026-06-09T20:48:47Z

Member Services Representative – Benefits

Toronto, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
Robert Half Canada is hiring a Member Services Representative for a valued client in the benefits and pension administration sector. This is an excellent opportunity for a service-driven professional who enjoys helping people, solving complex benefit-related questions, and making a meaningful impact through accurate, compassionate member support. If you bring experience in benefits, disability, leave administration, or pension-related services, this role offers the chance to grow your expertise in a collaborative and member-focused environment. What You’ll Do<ul><li>Serve as a key point of contact for members with questions related to benefit and pension plans.</li><li>Administer benefit updates such as enrollments, reinstatements, terminations, dependent changes, beneficiary updates, and supporting documentation.</li><li>Support disability, leave, and self-pay administration, including tracking, communication, documentation, and funding calculations.</li><li>Work closely with external providers, claims administrators, and internal stakeholders to help resolve member issues efficiently and professionally.</li><li>Maintain accurate records, process forms, and ensure documentation is complete and compliant.</li><li>Assist members with online portal access and basic technical support.</li><li>Contribute to special projects, wellness events, and other member service initiatives as needed.</li></ul>
2026-06-18T19:18:46Z

Bilingual Customer Service III - CAD

Markham, ON
remote
Contract / Temporary
24.00 - 27.00 CAD / Hourly
We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity offers a hybrid schedule and focuses on delivering responsive, accurate service in both English and French while helping maintain strong client relationships. The successful candidate will coordinate order-related activities, resolve inquiries efficiently, and contribute to a collaborative team committed to service excellence. Responsibilities: • Respond to customer and sales inquiries in English and French through phone and email, providing timely and attentive support. • Process customer orders and related requests accurately while following established service standards and internal procedures. • Investigate account, order, and service issues to achieve prompt resolution and a positive customer experience. • Support the setup and maintenance of customer accounts, ensuring information is complete and up to date. • Monitor shared inboxes and workload queues to action requests within expected timelines. • Work closely with sales representatives and internal teams to coordinate follow-ups, clarify details, and address customer needs. • Document interactions, updates, and outcomes clearly across relevant systems to maintain accurate records. • Assist with continuous improvement efforts and support operational changes or system-related updates as required.
2026-05-26T13:04:15Z

Collections Specialist

Mississauga, ON
onsite
Contract / Temporary
30.00 - 35.00 CAD / Hourly
We are looking for a Bilingual Collections Specialist to support business-to-business receivables management for a financial services organization in Ontario. This long-term contract opportunity is ideal for someone who is confident handling a high-volume portfolio, building strong client relationships, and securing payment commitments through effective negotiation. The successful candidate will bring a strong customer service approach, sound judgment, and the ability to maintain accurate documentation while working in a structured collections environment. Responsibilities• Maintain clear communication with customers in both French and English is a MUST. • Manage an assigned portfolio of approximately 300 business accounts and follow up on outstanding balances in a timely, consistent manner.• Contact clients to resolve overdue invoices, discuss account status, and negotiate practical payment arrangements that align with business guidelines.• Record all interactions, commitments, and account updates directly in the designated collections platform, ensuring files remain complete and current.• Monitor delinquent accounts closely, identify payment risks, and take appropriate action to encourage prompt resolution.• Work within established collection procedures to meet recovery targets and contribute to overall team performance, including commission-based results.• Review account details and payment histories to support informed discussions and accurate next steps on each file.
2026-06-12T16:28:47Z

French Bilingual AR/Collections Specialist

Mississauga, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
We are seeking a detail-oriented and proactive Bilingual Accounts Receivable / Collections Specialist to join our clients' team. This role is responsible for the full accounts receivable cycle, with a strong focus on collections and maintaining positive client relationships in both English and French. Key Responsibilities<ul><li>Manage full-cycle accounts receivable, including invoicing, cash application, and account reconciliations</li><li>Proactively follow up on outstanding balances and drive collections efforts to reduce aging</li><li>Communicate with customers via phone and email in both English and French</li><li>Investigate and resolve billing discrepancies, short payments, and disputes</li><li>Maintain accurate customer account records within the ERP system</li><li>Prepare aging reports and provide regular updates on collection status</li><li>Collaborate with internal teams (sales, customer service, accounting) to resolve issues</li><li>Ensure adherence to company policies and credit/collection procedures</li></ul>
2026-05-27T15:28:44Z

Outside Sales Representative

Toronto, ON
onsite
Permanent
60000.00 - 65000.00 CAD / Yearly
An established investment management firm is seeking a driven, relationship-focused Regional Associate to join its growing Canadian sales team. This is an excellent opportunity for an ambitious sales professional looking to make a meaningful impact while working alongside experienced sales leaders in the financial services industry.Based in Toronto, with flexibility for candidates located in Montreal, this role partners closely with senior sales professionals to develop and execute regional business development strategies. The successful candidate will play a key role in expanding relationships within the financial advisor community and supporting the growth of a well-respected investment platform across a designated territory.This position is ideal for someone who enjoys proactive outreach, building professional relationships, uncovering opportunities, and contributing to a collaborative, high-performance sales environment. Key Responsibilities<ul><li>Support business development and sales growth within an assigned territory.</li><li>Conduct proactive outreach through phone calls, email campaigns, and virtual meetings with financial advisors, associates, and other industry contacts.</li><li>Build and maintain strong relationships with existing and prospective advisor partners.</li><li>Identify and qualify new business opportunities and contribute to a robust sales pipeline.</li><li>Schedule advisor meetings, presentations, and educational events.</li><li>Follow up on marketing initiatives, campaigns, webinars, and other engagement activities.</li><li>Partner with senior sales professionals to advance and close opportunities.</li><li>Respond to advisor inquiries and provide exceptional client service.</li><li>Assist with the coordination and preparation of both virtual and in-person meetings and presentations.</li><li>Maintain accurate records of client interactions, opportunities, and activity within the CRM system.</li><li>Develop a strong understanding of the firm's investment solutions, market positioning, and value proposition.</li><li>Contribute actively to team discussions, share best practices, and support continuous improvement initiatives.</li></ul>
2026-06-05T15:34:06Z

Event and Sponsorships Specialist

Toronto, ON
onsite
Contract / Temporary
80000.00 - 90000.00 CAD / Yearly
Robert Half is recruiting for an Events and Sponsorship's Specialist for a client in the Insurance industry. This is an 18 month maternity leave coverage contract working hybrid in downtown Toronto - 2 days a week in office. The Events and Sponsorship's Specialist will support the planning and execution of corporate events and sponsorship initiatives designed to strengthen and deepen client relationships. Key Responsibilities: <ul><li>Plan, coordinate, and execute corporate events that prioritize client relationship-building, including quarterly townhalls, annual compant events, networking events, galas, and etc.</li><li>Partner closely with internal stakeholders (sales, account management, leadership) to align events with client engagement goals</li><li>Work with client-facing teams to identify target audiences and key accounts for events and sponsorship opportunities</li><li>Develop and manage event and sponsorship budgets, ensuring cost-effectiveness and ROI</li><li>Negotiate with vendors and partners to optimize spend while maintaining event quality</li><li>Track event performance metrics related to engagement, client satisfaction, and relationship impact</li></ul>
2026-06-12T20:08:41Z

Help Desk Analyst I

Toronto, ON
onsite
Contract to Hire
30.00 - 40.00 CAD / Hourly
This is an active contract opportunity with our client. We are looking for a Help Desk Analyst I to join an investment management organization in Toronto, Ontario on a contract basis with the potential to become permanent. This opportunity is ideal for an experienced IT support specialist who is comfortable assisting users in a Microsoft-focused environment and resolving day-to-day technical issues efficiently. The role supports business operations through responsive service, practical troubleshooting, and dependable end-user assistance across workplace technology. Responsibilities:• Provide front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner.• Support users within a Microsoft environment, including Office 365 applications, standard desktop tools, and common workstation configurations.• Troubleshoot point-of-sale equipment and printer-related concerns, identifying root causes and coordinating fixes to minimize disruption.• Perform basic network checks to help isolate connectivity problems and escalate more complex infrastructure issues when required.• Assist with device setup, user onboarding, and routine IT requests to ensure staff have the tools needed for daily work.• Document incidents, resolutions, and recurring technical trends clearly to support service continuity and knowledge sharing.• Deliver on-site support during scheduled coverage periods, including work performed at the location as needed.• Collaborate with internal teams to address service requests, follow established support procedures, and contribute to a smooth user experience.
2026-06-15T15:04:47Z

Personal Injury Lawyer

Toronto, ON
onsite
Permanent
150000.00 - 180000.00 CAD / Yearly
Our client is seeking a Personal Injury Lawyer to support a range of plaintiff-side or defense-side personal injury matters in a professional legal environment. This role is suited to a lawyer with strong advocacy, negotiation, legal research, and drafting skills who can manage files effectively and provide practical, client-focused legal guidance. The successful candidate will work on matters involving injury claims, insurance-related disputes, and other litigation files while delivering high-quality legal service. Key Responsibilities<ul><li>Manage personal injury files through all stages of the legal process</li><li>Conduct legal research and prepare case summaries, legal opinions, and strategic recommendations</li><li>Draft pleadings, motion materials, affidavits, mediation briefs, settlement materials, correspondence, and other legal documents</li><li>Represent or assist with representation in examinations, mediations, discoveries, hearings, negotiations, and trials as required</li><li>Advise clients on personal injury matters, claims processes, litigation strategy, and dispute resolution options</li><li>Review medical, financial, employment, and expert evidence relevant to claims and damages assessments</li><li>Communicate with clients, opposing counsel, insurers, experts, court staff, and other stakeholders in a professional manner</li><li>Maintain accurate file records, monitor deadlines, and support effective case management</li><li>Collaborate with legal team members on litigation strategy, advocacy preparation, and client service</li><li>Stay current on relevant legislation, case law, and procedural developments related to personal injury and civil litigation</li><li>Contribute to additional legal and practice-related initiatives as assigned</li></ul>
2026-06-11T18:44:10Z

Accounting Clerk

Mississauga, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
The Opportunity We are seeking an Accounting Clerk / Specialist to join our growing finance team in Mississauga. This is a newly created role driven by significant business growth, with a strong focus on Accounts Receivable and full-cycle accounting support, including U.S. operations. You will work within a collaborative team, supporting high-value, complex customer accounts while contributing to ongoing process improvements, automation initiatives, and cross-functional support. Key Responsibilities Accounts Receivable<ul><li>Process and issue customer invoices, ensuring accuracy and proper tax treatment</li><li>Support complex, large customer accounts</li><li>Assist with AR tracking, reconciliations, and issue resolution</li><li>Collaborate with internal teams to ensure billing aligns with custom project requirements</li></ul>Accounting & Month-End<ul><li>Prepare and review balance sheet reconciliations</li><li>Assist with month-end close activities, including journal entries and account analysis</li><li>Support intercompany transactions and reconciliations</li><li>Maintain accurate financial records in a high-volume, detail-oriented environment</li></ul>Compliance & Reporting<ul><li>Assist with GST/HST filings and WSIB reporting</li><li>Support accounting requirements related to R& D programs and government funding</li><li>Ensure compliance with internal controls and reporting standards</li></ul>General Accounting & Process Improvement<ul><li>Perform bookkeeping activities and costing support for custom products</li><li>Contribute to automation initiatives and system improvements</li><li>Support expense reporting through Concur and other financial systems</li></ul>
2026-06-18T16:08:46Z

Civil Litigation Associate

Toronto, ON
onsite
Permanent
170000.00 - 190000.00 CAD / Yearly
We are looking for a dedicated Civil Litigation Associate to join a leading litigation boutique in Toronto, Ontario. This role is ideal for a detail-oriented individual passionate about civil litigation, with a proven ability to deliver outstanding results in complex legal matters. As part of a dynamic team, you will contribute to high-profile cases and help uphold the firm’s reputation for excellence. Responsibilities:• Represent clients in civil litigation cases, ensuring thorough preparation and effective courtroom advocacy.• Conduct detailed legal research and draft high-quality pleadings, motions, and other legal documents.• Collaborate with colleagues to develop comprehensive case strategies and identify potential legal risks.• Manage case files and ensure compliance with procedural requirements and deadlines.• Provide expert advice and counsel to clients, addressing their legal concerns and objectives.• Analyze complex legal issues and present findings to support case arguments.• Attend hearings, mediations, and trials to advocate on behalf of clients.• Maintain up-to-date knowledge of relevant laws and regulations, ensuring adherence to legal standards.• Build and maintain strong client relationships to foster trust and confidence.• Work on commercial litigation matters and contribute to the firm’s success in criminal law cases when required.
2026-06-09T16:44:03Z

Director of Collections & Recovery

Toronto, ON
onsite
Permanent
145000.00 - 175000.00 CAD / Yearly
We are looking for an experienced Director of Collections & Recovery to lead the strategy, governance, and day-to-day direction of recovery operations in Toronto, Ontario. This role will shape policies, strengthen controls, and guide internal teams and external partners to deliver compliant, efficient, and customer-focused collections outcomes. The successful candidate will bring strong financial leadership, portfolio oversight, and operational insight to improve recovery performance and support sound business decisions. Responsibilities:• Establish and refine collections and charge-off frameworks, policies, and operating standards to promote consistent execution, strong governance, and audit preparedness across all channels.• Direct repossession, recovery, and post-charge-off activities by defining treatment paths, exception handling, settlement approaches, and provincially compliant practices that improve overall recovery results.• Design and manage the operational foundation for collections, including forecasting tools, staffing models, incentive plans, performance reporting, and financial oversight for budgets and profitability.• Monitor portfolio trends and key performance measures to assess team effectiveness, identify gaps, and implement corrective actions that enhance productivity and service quality.• Provide leadership and oversight for third-party agencies and service partners, ensuring performance expectations, compliance obligations, and customer treatment standards are consistently met.• Partner with senior leadership to deliver reporting, strategic recommendations, and business insights that support operational planning and executive decision-making.• Strengthen control environments and decisioning processes to reduce risk, improve consistency, and maintain adherence to regulatory and internal standards.• Lead continuous improvement initiatives within collections and recovery operations, including process enhancements and tools that support better execution and measurable results.
2026-06-09T18:08:39Z

Employment and Labour Associate

Toronto, ON
onsite
Permanent
155000.00 - 195000.00 CAD / Yearly
We are looking for a skilled Employment and Labour Associate to join our legal team in Toronto, Ontario. This position is ideal for lawyers with 1-4 years of experience in labour and employment law or civil litigation who are eager to contribute to complex and impactful cases. We offer a competitive compensation package, hybrid work options, and the chance to engage in dynamic legal matters that shape the industry. Responsibilities:• Provide expert legal advice and advocacy in matters related to employment and labour law.• Represent clients in civil litigation cases, ensuring thorough preparation and strategic execution.• Conduct in-depth research and analysis to support case strategies and legal arguments.• Draft and review legal documents, including contracts, pleadings, and client correspondence.• Collaborate with colleagues and clients to develop tailored legal solutions.• Stay informed on developments in employment and labour law to ensure accurate and current advice.• Manage case files using case management and document management software.• Participate in client development initiatives to strengthen relationships and expand the firm’s reach.• Handle complaint resolution and claim administration with professionalism and efficiency.
2026-06-09T16:53:43Z

Sr. Financial Analyst

Toronto, ON
remote
Permanent
110000.00 - 120000.00 CAD / Yearly
Our client is seeking a Sr. Financial Analyst to support financial planning, performance reporting, and strategic decision-making for their Long Term Care business based in Ontario. In this role, you will work closely with operational and executive leaders to turn financial and operational data into practical insights that improve business performance. This position is ideal for a finance specialist who brings strong analytical judgement, regulatory awareness, and the ability to communicate clearly with both financial and non-financial stakeholders. Responsibilities:• Direct the annual budget process, quarterly reforecasting activities, and longer-term financial planning to support organizational objectives.• Develop and refine financial models that assess key business drivers, test scenarios, and guide investment and resource decisions.• Produce recurring management reports, interpret monthly results, and explain performance gaps against budget, forecast, and prior periods.• Collaborate with site and regional leaders to examine occupancy trends, staffing expenses, and care-related costs, then recommend practical actions to improve margins.• Assist with funding submissions and mandatory reporting requirements related to the long-term care sector while ensuring accuracy and timeliness.• Assess capital initiatives, potential acquisitions, and other strategic opportunities by preparing sound business cases and reviewing outcomes after implementation.• Identify areas of financial risk, recommend control improvements, and help strengthen reporting processes as the organization grows.• Lead special financial reviews and cross-functional projects, including process enhancements and analysis requested by leadership and the executive team.
2026-05-28T22:08:50Z