<p><strong>Robert Half is partnering with an organization that's looking to bring on a General Manager of Operations to their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p><strong> </strong>-Competitive salary (105-140K) + 10-15% bonus </p><p>-Benefits + RRSP matching</p><p>-4 weeks vacation</p><p>-Free parking</p><p>-Excellent culture and leadership team </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Guide and support Store Managers through regular coaching, performance discussions, and clear expectations tied to operational goals.</p><p>• Convert company-wide objectives into practical plans for each location, including staffing needs, weekly priorities, and follow-up actions to address gaps.</p><p>• Establish consistent approaches for onboarding, training, and performance management in partnership with external HR support.</p><p>• Monitor key operational and financial indicators such as shop capacity, labour efficiency, repair volume, average transaction value, margin performance, and service conversion.</p><p>• Partner with location leaders to improve scheduling, workflow organization, pricing discipline, and overall productivity in the service bays.</p><p>• Work closely with senior leadership and finance partners on budgeting, forecasting, margin review, and explanations for operating variances across locations.</p><p>• Oversee quality assurance activities, including site reviews, issue tracking, root cause investigation, and implementation of corrective measures.</p><p>• Maintain high standards for customer service and compliance by tracking repeat repairs, warranty concerns, customer feedback, satisfaction results, and online reputation metrics.</p><p>• Lead weekly operating reviews, prepare location-level and consolidated reporting, and ensure action items are completed within agreed timelines.</p><p>• Manage vendor relationships, equipment upkeep, inventory practices, and the proper use of approved tools for inspections, reporting, training, and workflow control.</p>
<p>Our client is a well-established manufacturing organization undergoing a significant transformation focused on operational performance, leadership capability, and continuous improvement. They are looking for a <strong>Regional Director of Operational Excellence</strong> to lead transformation initiatives across multiple manufacturing facilities. This is a highly visible leadership role working closely with senior executives, plant leadership, and operational teams to improve performance, establish consistent operating practices, and build a sustainable culture of continuous improvement. This is an opportunity for an experienced Operational Excellence or Lean leader to have a meaningful impact across a multi-site manufacturing environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead the deployment of operational excellence and continuous improvement initiatives across multiple manufacturing sites.</li><li>Translate strategic business objectives into practical operational improvement plans.</li><li>Partner with senior and site leadership to identify priorities, remove barriers, and accelerate results.</li><li>Identify opportunities to standardize and improve processes across facilities.</li><li>Lead initiatives focused on improving safety, quality, delivery, cost, inventory, productivity, and employee engagement.</li><li>Establish and strengthen Lean and continuous improvement methodologies across the organization.</li><li>Drive the use of Lean tools including Kaizen, Value Stream Mapping, Daily Management, structured problem solving, and Root Cause Analysis.</li><li>Ensure improvement initiatives are implemented effectively and sustained over time.</li><li>Coach and advise Plant Managers, operational leaders, and continuous improvement teams.</li><li>Develop leadership capability in Lean principles, problem solving, performance management, and accountability.</li><li>Facilitate workshops, Kaizen events, site assessments, and improvement sessions.</li><li>Build internal capability so that continuous improvement becomes embedded within day-to-day operations.</li></ul><p><br></p>
<p>We are looking for a <strong>Financial Planning & Analysis Manager</strong> to join our team in Ottawa, Ontario. In this role, you will provide strategic financial insight that supports decision-making across the business, with a focus on forecasting, performance analysis, and cost management. You will work closely with finance and operational leaders to explain results, identify trends, and strengthen planning processes through clear reporting and practical recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Act as a trusted finance partner to business leaders by delivering analysis on spending, staffing, and operational performance, while helping stakeholders interpret results and underlying drivers.</p><p>• Build and maintain detailed forecasts for assigned cost centres, and prepare regular comparisons against budget, outlook, and prior periods with clear explanations of key variances.</p><p>• Develop concise financial updates for leadership that outline root causes, highlight potential risks, and recommend actions to improve performance.</p><p>• Oversee expense performance by tracking actuals against plan, supporting department leaders in managing costs, and identifying opportunities to improve efficiency and support growth.</p><p>• Strengthen understanding of profit and loss performance by analysing revenue, cost of goods sold, inventory, gross margin, and operating margin trends.</p><p>• Support the creation and refinement of cost models across product lines by incorporating material, labour, and overhead inputs, and assessing the impact of operational and pricing decisions.</p><p>• Collaborate with engineering, operations, tax, and accounting teams to support cost estimates, financial compliance requirements, and business planning activities.</p><p>• Improve the effectiveness of reporting and analysis by introducing automation, using business intelligence tools, and documenting standard approaches, assumptions, and repeatable processes.</p>