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66 results for Customer Service Manager in Ontario

Incident Management Analyst
  • Toronto, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
  • 2025-09-02T18:05:48Z
Associate
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p><strong>Position: Associate / Analyst, Corporate Banking</strong></p><p><strong>Summary</strong></p><p> The Associate / Analyst role in Corporate Banking is an entry-level relationship management position focused on supporting business development and client relationship management, particularly with Canadian subsidiaries of international corporations. The position involves structuring and executing corporate banking transactions, preparing client pitch materials, and collaborating with global teams to deliver integrated financial solutions.</p><p><strong>Reports To:</strong> Department Head, Corporate Banking – Canada</p><p><strong>Key Responsibilities</strong></p><ul><li>Support business development initiatives across Canada in areas including loans, deposits, settlements, foreign exchange, and derivatives.</li><li>Build and maintain strong relationships with clients, particularly Canadian subsidiaries of global corporations.</li><li>Partner with internal stakeholders and global offices to develop product ideas and provide financial solutions.</li><li>Prepare pitch books, deal documentation, and other materials to support client engagement.</li><li>Conduct industry and market research to evaluate risk and identify opportunities.</li><li>Contribute to transaction execution and the achievement of broader team objectives.</li><li>Participate in firm-wide initiatives such as training programs, employee resource groups, and community involvement.</li><li>Perform other duties as assigned by the head of the department. </li></ul>
  • 2025-09-17T17:34:27Z
Customer Success Specialist
  • Brampton, ON
  • onsite
  • Permanent
  • 50000.00 - 65000.00 CAD / Yearly
  • <p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
  • 2025-09-03T18:04:56Z
Customer Service Representative
  • Markham, ON
  • onsite
  • Temporary
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a motivated and results-oriented Customer Service Representative to join our team on a contract basis in Markham, Ontario. In this role, you will be the first point of contact for purchasers and visitors, ensuring a welcoming and detail-focused experience while assisting with inquiries and administrative tasks. This position is an excellent opportunity to contribute to a dynamic environment and support a high-density real estate development project.<br><br>Responsibilities:<br>• Welcome purchasers and visitors with a friendly and detail-oriented demeanor as they enter the Customer Care office.<br>• Maintain accurate visitor logs and ensure adherence to security protocols.<br>• Direct inquiries to the appropriate team members and provide timely assistance.<br>• Coordinate and schedule appointments as needed, ensuring efficient communication.<br>• Perform general administrative tasks to support the department's daily operations.<br>• Respond to tenant and owner inquiries regarding move-ins and related concerns.<br>• Handle inbound and outbound calls, providing accurate information and resolving issues.<br>• Ensure email correspondence is managed promptly and efficiently.<br>• Utilize Microsoft Office tools, including Word and Excel, to manage data and documentation effectively.<br>• Collaborate with the on-site supervisor and team members to address additional duties as required.
  • 2025-09-17T21:58:46Z
Scheduling Manager
  • Etobicoke, ON
  • onsite
  • Permanent
  • 95000.00 - 105000.00 CAD / Yearly
  • <p>A growing mechanical services provider in Etobicoke is looking to add a detail-oriented and service-driven Scheduling Manager to join their operations team and take ownership of workforce coordination and service scheduling within a busy mechanical contracting environment. This role is instrumental in ensuring technicians are deployed effectively, client commitments are met, and day-to-day operations run seamlessly.</p><p>You’ll be the central point of contact for clients, technicians, and project managers — balancing priorities, adjusting schedules in real time, and helping the business achieve maximum efficiency.</p><p><strong>Key Responsibilities</strong></p><ul><li>Build and maintain daily and weekly schedules for approximately 25 field technicians, ensuring work is assigned based on availability, skill set, and certifications.</li><li>Organize service calls, preventative maintenance, and project work to meet customer expectations and contractual agreements.</li><li>Monitor job progress, responding quickly to emergencies, delays, or unexpected changes by re-allocating resources.</li><li>Confirm appointments with clients, provide updates on schedule changes, and resolve timing or resourcing issues.</li><li>Partner with operations leaders and project managers to coordinate manpower between service and project demands.</li><li>Keep scheduling systems and databases up to date with accurate, real-time information.</li><li>Track scheduling performance and provide reporting to management on utilization, efficiency, and service levels.</li></ul><p><br></p>
  • 2025-08-27T14:19:23Z
Administrative Assistant
  • Toronto, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for an Administrative Assistant to join a team on a contract basis in Toronto, Ontario. In this role, you will provide essential support to our hospitality distribution division, ensuring smooth operations and excellent service for our hotel partners. This position involves a mix of administrative tasks, customer service, and data management, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Upload and maintain partner rates on online platforms, ensuring accuracy and consistency.</p><p>• Update and manage spreadsheets with precision, adhering to established distribution standards.</p><p>• Provide attentive and timely support to hotel partners, colleagues, and other stakeholders.</p><p>• Ensure compliance with Hotel Operations System Standards and Distribution Guidelines.</p><p>• Handle inbound and outbound calls, addressing inquiries and resolving issues effectively.</p><p>• Manage email correspondence with a high level of care and attention to detail.</p><p>• Collaborate with internal teams to ensure seamless communication and workflow.</p><p>• Utilize Microsoft Excel, Word, and Outlook to organize and document administrative tasks.</p>
  • 2025-09-16T17:38:51Z
Accounting Manager
  • Markham, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • We are looking for an experienced Accounting Manager to oversee accounts receivable operations and lead a dedicated team in Markham, Ontario. This role requires a skilled individual who can manage multiple priorities, provide mentorship, and ensure efficient financial processes. The ideal candidate will bring strong technical expertise in AR, invoicing, and general ledger understanding, while fostering a collaborative and approachable work environment.<br><br>Responsibilities:<br>• Supervise and manage the accounts receivable team, providing guidance and support to ensure operational excellence.<br>• Oversee daily AR processes, including invoicing, credit memos, and trial balance preparation.<br>• Ensure accurate application and reconciliation of general ledger accounts.<br>• Coach and mentor team members to enhance their growth and performance.<br>• Monitor attendance and ensure adherence to company policies.<br>• Collaborate with senior finance leadership to align departmental objectives with organizational goals.<br>• Address collection processes and customer inquiries in a timely and efficient manner.<br>• Utilize accounting software systems to streamline workflows and improve efficiency.<br>• Maintain a personable and approachable management style to foster team engagement and collaboration.<br>• Uphold compliance with financial regulations and best practices.
  • 2025-08-26T22:35:13Z
Office Manager
  • Aurora, ON
  • onsite
  • Contract / Temporary to Hire
  • - CAD / Hourly
  • We are looking for an experienced Office Manager to oversee daily administrative and operational tasks in our Aurora, Ontario office. In this Contract to permanent role, you will play a pivotal part in ensuring the smooth functioning of office processes while supporting the Managing Director directly. This position requires a highly organized and detail-oriented individual with strong communication skills and a solid background in office management.<br><br>Responsibilities:<br>• Manage the day-to-day administrative operations of the office, ensuring efficiency and organization.<br>• Provide direct support to the Managing Director, including scheduling meetings, managing correspondence, and handling confidential information.<br>• Oversee financial tasks such as payroll processing, accounts payable, and invoice management.<br>• Utilize accounting software systems and tools such as ADP, Concur, and CRM platforms to manage office finances and workflows.<br>• Coordinate employee schedules, maintain office supplies, and ensure adherence to company policies.<br>• Handle customer service inquiries and provide timely resolutions to maintain client satisfaction.<br>• Manage the office’s CRM system to track and update customer information accurately.<br>• Supervise the implementation and usage of specialized software like Dentrix Dental Software, as required.<br>• Ensure compliance with all organizational procedures and assist with audits when necessary.<br>• Collaborate with team members to improve office processes and introduce best practices.
  • 2025-09-05T19:38:44Z
Leasing Consultant
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>Robert Half is seeking an energetic and customer-focused Leasing Consultant to join their client’s organization. In this role, you will serve as the main point of contact for prospective residents, assist them through the leasing process, and ensure they feel welcome every step of the way. Your duties will include answering inquiries, conducting property tours, and completing lease agreements. This position is ideal for individuals who excel at building relationships, closing deals, and providing exceptional service.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Respond to Leads:</strong> Answer phone calls, emails, and online queries from prospective tenants and provide timely, accurate information.</li><li><strong>Conduct Property Tours:</strong> Guide prospective tenants through in-person or virtual tours to showcase available units and community amenities.</li><li><strong>Facilitate the Leasing Process:</strong> Assist tenants in selecting a unit, submitting applications, and signing lease agreements. Ensure that all documents are completed accurately and on time.</li><li><strong>Follow Up on Leads:</strong> Stay in contact with prospects after their tours to answer questions and move them forward in the leasing process.</li><li><strong>Assist with Applications:</strong> Collect necessary documents, perform application screenings, and communicate approvals or denials promptly.</li><li><strong>Track Performance Metrics:</strong> Maintain clear and accurate records of leads, tours, lease signings, and cancellations. Report data to management to monitor goals.</li><li><strong>Support Residents:</strong> Help with lease renewals, transfers, or subleases while maintaining a positive resident experience.</li><li><strong>Collaborate on Marketing Efforts:</strong> Work closely with the marketing team to keep property ads and listings up to date. Share feedback to help attract more prospects.</li><li><strong>Market Analysis:</strong> Research competitor pricing, incentives, and availability to provide recommendations for adjustments and keep properties competitive.</li></ul><p><br></p><p><br></p>
  • 2025-09-16T16:13:51Z
Administrative Assistant
  • Ottawa, ON
  • onsite
  • Temporary
  • 38.00 - 44.00 CAD / Hourly
  • <p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
  • 2025-09-15T19:29:18Z
Administrative Assistant
  • Scarborough, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for a skilled Receptionist for a contract in Scarborough, Ontario. In this role, you will provide essential administrative support to various departments and handle reception duties, ensuring smooth day-to-day operations. This is an excellent opportunity for someone with strong attention to detail, organizational abilities, and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, emails, and correspondence, ensuring timely and accurate responses.</p><p>• Provide front desk reception duties, including greeting visitors and directing them to the appropriate departments.</p><p>• Schedule appointments and maintain calendars for team members and departments.</p><p>• Prepare and edit documents using Microsoft Word, Excel, and Outlook.</p><p>• Coordinate and support interdepartmental communication and workflow.</p><p>• Maintain organized records and filing systems, both digital and physical.</p><p>• Assist with customer service inquiries and provide solutions to basic concerns.</p><p>• Ensure the office environment is well-maintained and supplies are adequately stocked.</p><p>• Carry out general administrative tasks to support daily operations.</p><p>• Collaborate with team members to improve efficiency in administrative processes.</p>
  • 2025-09-22T18:23:44Z
Digital Marketing Manager, Paid Media
  • Toronto, ON
  • remote
  • Temporary
  • 37.00 - 43.00 CAD / Hourly
  • <p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
  • 2025-09-19T17:08:54Z
Office Manager/Accountant
  • Ottawa, ON
  • onsite
  • Permanent
  • 70000.00 - 70000.00 CAD / Yearly
  • <p><strong>We are looking for a skilled Office Manager/Accountant to oversee both bookkeeping and administrative functions in a law firm. This is a 4 days/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Manage accounts payable/receivable and general ledger entries.</li><li>Prepare monthly financial statements and year-end reports.</li><li>Administer payroll and employee benefits.</li><li>Administer general and professional insurance coverage.</li><li>Reconcile general and trust accounts in compliance with Law Society regulations.</li><li>Monitor cash flow.</li><li>Coordinate with external accountants for audits and tax filings.</li><li>Maintain financial records and internal controls.</li><li>Law Pro Filings</li><li>GST/HST Filings</li><li>Annual Law Society Returns</li><li>Liase with bank, LawPro, Insurance carriers, vendors, etc.</li></ul><p><strong>Office Management Duties:</strong></p><ul><li>Oversee office operations and administrative staff.</li><li>Manage office supplies, vendor relationships, and equipment maintenance.</li><li>Coordinate recruitment, onboarding, and training of staff.</li><li>Ensure data security and consult with IT support.</li></ul><p><strong>Strategic & Leadership Functions:</strong></p><ul><li>Support partners with strategic planning and operational improvements.</li><li>Implement workflow efficiencies and best practices.</li><li>Ensure compliance with legal and professional standards.</li></ul>
  • 2025-09-15T19:24:07Z
Facilities Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
  • 2025-09-17T22:04:32Z
Office Assistant
  • Toronto, ON
  • onsite
  • Temporary
  • 17.41 - 20.16 CAD / Hourly
  • We are looking for a highly organized and detail-oriented Office Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support day-to-day administrative operations, ensuring smooth coordination of events, logistics, and office functions. If you thrive in a fast-paced environment and enjoy multitasking, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate deliveries, shipping, and logistics to support photoshoots and events.<br>• Assist with managing guest lists and other event-related administrative tasks.<br>• Provide support with shipments and invoicing, ensuring accuracy and timeliness.<br>• Prepare reports and PowerPoint presentations to assist the Sales team.<br>• Offer administrative support to Sales and Accounting, including drafting and organizing contracts, advertising agreements, and billing documentation.<br>• Monitor and replenish office supplies by placing orders as needed to maintain stock levels.<br>• Perform general administrative tasks, including photocopying, scanning documents, and data entry.<br>• Address inbound calls and provide excellent customer service to internal and external stakeholders.<br>• Support mass mailings and other communication efforts as required.
  • 2025-09-17T17:24:20Z
Desktop Support Analyst
  • Kanata, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
  • 2025-09-15T19:34:11Z
Manager Accounting Services
  • Toronto, ON
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>We are looking for a dedicated Manager of Accounting Services to oversee and enhance the financial operations of our organization. This role requires a meticulous leader with expertise in assurance engagements. Based in Toronto, this public practice position offers the opportunity to drive efficiency and ensure compliance with financial procedures.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of compilation, review, and limited scope audit engagements, including those of a complex nature. </p><p>• Supervise the preparation and review of financial statements in accordance with applicable accounting standards (ASPE/GAAP). </p><p>• Monitor engagement risk, quality, timelines, and budgets across all assurance assignments. </p><p>• Manage a diverse client portfolio of owner-managed businesses, understanding their operations, risks, and strategic goals. </p><p>• Maintain strong client relationships by delivering responsive service and practical advisory support across tax, budgeting, forecasting, and financial reporting. </p><p>• Contribute to firm-wide operational and strategic planning, identifying opportunities to improve workflow, client engagement, and internal systems. </p><p>• Support the business development process by participating in proposal preparation and identifying growth opportunities within existing client relationships. </p><p>• Lead and manage a team of up to five team members. </p>
  • 2025-08-26T22:35:13Z
PC Technician
  • Oakville, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for a PC Technician to join our team on a contract basis in Oakville, Ontario. In this role, you will be responsible for supporting a PC deployment and rollout project, ensuring smooth transitions for end-users. This is an on-site position where you will assist in hardware setup, device returns, and provide technical support to maintain seamless operations.<br><br>Responsibilities:<br>• Deploy and configure new PCs for end-users, ensuring all devices are functioning properly.<br>• Provide clear instructions to users regarding the return and shipment of old devices.<br>• Perform data wiping and secure destruction of old hardware as required.<br>• Manage weekly deployment of 5-10 devices, adhering to project timelines.<br>• Offer technical support during Windows 11 deployments and address any issues that arise.<br>• Collaborate with on-site team members to deliver effective customer service and resolve technical problems.<br>• Maintain accurate inventory records and assist in budgeting for hardware replacements.<br>• Troubleshoot and resolve hardware and software issues, ensuring minimal disruption to users.<br>• Ensure all tasks are completed with a focus on maintaining high service quality.<br>• Provide assistance with general IT help desk duties as needed.
  • 2025-09-15T18:54:06Z
Office Manager: 15 month Maternity Leave Contract
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 95000.00 CAD / Yearly
  • <p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
  • 2025-09-22T20:08:59Z
Administrative Assistant
  • Ottawa, ON
  • onsite
  • Temporary
  • 38.00 - 45.00 CAD / Hourly
  • <p>We are looking for a detail-oriented and bilingual Administrative Assistant to join our clients team in Ottawa, Ontario. This is a long-term contract position within a unionized environment, offering an exciting opportunity to contribute to organizational success. The ideal candidate will have strong multitasking abilities and be proficient in both English and French.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage data entry tasks with accuracy, ensuring that all information is properly recorded and maintained.</p><p>• Coordinate and schedule meetings, conferences, and travel arrangements for team members.</p><p>• Provide exceptional customer service by handling inbound calls and responding to email correspondence in a timely manner.</p><p>• Support grievance processes by maintaining records and handling related documentation.</p><p>• Perform administrative tasks such as drafting documents and preparing presentations using Microsoft Office tools.</p><p>• Organize and maintain schedules, ensuring appointments and deadlines are met.</p><p>• Collaborate with team members to address inquiries and resolve issues effectively.</p><p>• Maintain confidentiality and ensure data security in all administrative activities.</p>
  • 2025-09-15T19:29:18Z
Cost Accounting Manager
  • Oakwood, ON
  • onsite
  • Permanent
  • 95000.00 - 115000.00 CAD / Yearly
  • <p>Our well established manufacturing client located in the Kawarthas' is looking for their next Costing Manager to help support their Accounting Team and growing organization and you will working in great work environment that promotes work/life balance and with a supportive Manager </p><p><br></p><p>Key Functions:</p><p><br></p><p>• Support month-end and year-end closing activities related to cost and inventory accounting</p><p>• Drive budgeting, forecasting and financial analysis related to costs.</p><p>• Provide cost analysis for pricing decisions, product line profitability, and margin improvement.</p><p>• Develop, implement and monitor cost standards for products and operations.</p><p>• Conduct BOM and routing reviews to align with actual production processes</p><p>• Track inventory movements and ensure accurate costing of WIP and finished Goods</p><p>• Support Sales Analyst with development of a Pricing Calculator</p><p><br></p>
  • 2025-08-20T15:44:33Z
Director of Supply Chain
  • Brampton, ON
  • onsite
  • Permanent
  • 200000.00 - 210000.00 CAD / Yearly
  • <p>We are looking for a seasoned professional to lead and oversee the comprehensive supply chain process, focusing on planning, inventory management, logistics, and distribution. This is a pivotal leadership role that drives operational excellence and efficiency across our North American markets.</p><p>Responsibility:</p><ul><li>Monitor and enhance key operational metrics, including inventory health, demand planning accuracy, forecast reliability, logistics efficiency, and market sufficiency.</li><li>Facilitate cross-departmental demand and supply planning processes, including leading S& OP discussions and implementing key forecasting strategies.</li><li>Recommend and implement process improvements through cost/benefit analysis, ensuring alignment with business objectives.</li><li>Prepare detailed quarterly production plans, ensuring alignment with market and organizational requirements.</li><li>Oversee production schedules and resource planning to meet capacity and operational needs.</li><li>Lead vendor negotiations to secure favorable terms, and manage cost-saving initiatives within logistics operations.</li><li>Monitor ongoing vendor certifications, audits, and evaluations in partnership with procurement teams.</li><li>Develop and maintain performance metrics and reporting tools to ensure visibility into supply chain KPIs.</li><li>Coordinate the annual distribution and logistics budget, ensuring compliance with company policy.</li><li>Partner with internal teams to successfully launch new products and align operational processes with go-to-market strategies.</li><li>Play a key role in regular cross-functional meetings to maintain alignment with customer service standards and organizational priorities.</li><li>Collaborate with international and local teams across supply chain, sales, and quality functions to ensure operational success.</li><li>Address regulatory and compliance matters within the supply chain, including responding proactively to audits and CAPAs.</li><li>Manage, coach, and develop direct reporting teams across supply chain support functions, ensuring goal alignment and professional growth.</li><li>Lead transformation initiatives aimed at modernizing supply chain functions and enhancing overall efficiency.</li></ul><p><br></p>
  • 2025-09-15T18:18:59Z
Assistant Controller/ Accounting Manager
  • Waterloo, ON
  • onsite
  • Permanent
  • 85000.00 - 100000.00 CAD / Yearly
  • <p>We are looking for a motivated and detail-oriented Assistant Controller/ Accounting Manager to join our client's team in Waterloo, Ontario. In this role, you will take charge of key accounting functions, ensuring accurate financial reporting and compliance with deadlines. As a vital member of the team, you will contribute to the success of the organization by applying your expertise in financial processes and analysis.</p><p><br></p><p>Responsibilities:</p><p>• Prepare comprehensive monthly financial statements to meet internal and lender compliance requirements.</p><p>• Conduct detailed account analysis and prepare journal entries as part of the monthly review process.</p><p>• Execute month-end closing procedures using accounting software.</p><p>• Develop and maintain weekly cash flow projections to support financial planning.</p><p>• Analyze and explain budget-to-actual variances to support decision-making.</p><p>• Participate actively in process improvement initiatives to enhance operational efficiency.</p><p>• Contribute to the preparation of work-in-progress reports and ensure alignment with budget expectations.</p><p>• Additional tasks and special projects as assigned.</p>
  • 2025-09-22T15:44:28Z
Tax Staff - Corporate
  • Maxville, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Our client one hour East of Ottawa is seeking an In-Direct Tax Manager. Reporting to the Controller - Commercial, the Manager, Tax and Compliance will provide support to ensure accurate and timely tax compliance reporting for MacEwen Petroleum and related companies.</p><p><br></p><p><strong>Very good opportunity to grow in to Tax Manager. This is a fully on site role.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Preparing returns and analysis, and documentation for all direct and indirect taxes for the group of companies.</p><p>-Partnering with business departments to define measure, analyze, and improve controls, reports, and tax-related processes.</p><p>-Tax accounts for financial reporting purposes to ensure activity and balances are reconciled and appropriately reflect the Company’s tax position and status.</p><p>-Proactively and effectively supporting the management of tax audits and assessments by performing technical analysis and gathering documentation in support of the audit process.</p><p>-Maintaining and monitoring a tax compliance calendar to ensure all returns are filed in a timely manner.</p><p>-Ensuring that all necessary tax licenses are up to date.</p><p>-Gathering and preparing necessary documents and liaising with external service providers to prepare all corporate tax and information returns.</p><p>-Consistently monitoring and evaluating the internal processes and guidelines to ensure efficiency and providing recommendations on optimizing and automating the tax function while minimizing tax risks.</p><p>-Assisting with any tax matters associated with enterprise initiatives, business transactions and tax projects.</p><p>-Ensuring that procedural documentation is up-to-date and easily followed.</p><p>-Preparing estimates and monitor tax payments/refunds to assist the Treasury Group with short and long-term cash tax forecasts.</p><p>-Participating in special projects/performing technical research as assigned by management.</p><p>-Staying up to date on developments in Canadian tax law that impact the company.</p><p>-Creation of internal audit queries that will ensure all customers are setup accordingly.</p><p>-Other related duties as required or assigned.</p>
  • 2025-09-15T19:14:10Z
Senior Cost Accountant
  • Hamilton, ON
  • onsite
  • Permanent
  • 80000.00 - 95000.00 CAD / Yearly
  • <p><strong>Elevate Your Career—Join Client's Team as a Senior Cost Accountant!</strong></p><p>Ready to maximize your impact and provide strategic financial guidance in a dynamic manufacturing environment? Robert Half is seeking a highly skilled <strong>Senior Cost Accountant</strong> to join our client’s thriving Hamilton-based team. Partner with top-tier professionals, drive data-driven decision-making, and lead critical financial functions that enable operational excellence. Reporting directly to the Controller, this role empowers you to take ownership of vital processes and craft innovative solutions while contributing directly to growth and efficiency.</p><p><br></p><p><strong>Why This Opportunity Stands Out:</strong></p><ul><li>Play a key role in optimizing plant performance through precise cost analyses and actionable reporting.</li><li>Shape organizational strategy by delivering insights that guide leadership discussions.</li><li>Showcase robust cross-functional collaboration skills while providing financial expertise across departments.</li></ul><p><strong>Key Responsibilities:</strong></p><p>Act, analyze, and innovate—this role is designed for proactive professionals ready to lead and make an impact:</p><ul><li>Drive action in financial reporting by partnering with the finance team to deliver timely monthly reports and support audit preparations.</li><li>Lead costing initiatives by maintaining, updating, and monitoring standard cost systems while identifying and resolving variances.</li><li>Guide annual planning—support key rollups for costing and budgeting processes critical to long-term operational excellence.</li><li>Analyze performance metrics such as monthly operating results, productivity deviations, and forecasts, recommending viable solutions to improve outcomes.</li><li>Champion inventory management by overseeing variance analysis for annual physical inventories.</li><li>Deliver results-oriented reporting—prepare weekly KPIs, deviation summaries, and ad-hoc analyses to drive informed decision-making.</li><li>Innovate with technology—develop databases to streamline tracking of performance metrics.</li><li>Commit to compliance by ensuring adherence to accounting standards and effective controls at all times.</li></ul><p><strong>Skills & Qualifications:</strong></p><p>Your experience and expertise will fuel success in this role:</p><ul><li>Demonstrated leadership: Minimum of 3 years in cost accounting, cost analysis, or a similar role within the manufacturing sector.</li><li>Technical expertise: Proven proficiency in standard cost accounting systems and advanced Excel functionality.</li><li>Effective communicator: Strong interpersonal skills for collaboration with senior leadership teams, head office personnel, and cross-functional departments.</li><li>Operational experience: Mastery of month-end close processes and annual physical inventory analysis.</li><li>Professional certification: CPA designation required for strategic contributions to financial planning and reporting.</li></ul><p><strong>Take the Next Step in Your Career:</strong></p><p>Become a valued contributor to a team that champions performance, accountability, in-person collaboration and mentorship, and continuous improvement.</p>
  • 2025-09-02T14:24:18Z
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