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91 results for Customer Service Manager in Ontario

Customer Service Representative
  • Welland, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results.  This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
  • 2025-11-11T21:53:58Z
ITSM Specialist
  • Oakville, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
  • 2025-11-21T22:29:00Z
Audit Manager - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 110000.00 - 140000.00 CAD / Yearly
  • <p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
  • 2025-10-23T20:18:45Z
Delivery Manager - D365
  • Toronto, ON
  • onsite
  • Permanent
  • 115000.00 - 125000.00 CAD / Yearly
  • <p>Our client is looking for an experienced Delivery Manager with expertise in Microsoft Dynamics 365 (D365) implementations. In this role, you will oversee the successful delivery of enterprise platform projects, ensuring they meet strategic objectives, deadlines, and budgetary constraints. This position requires a strong background in project management, stakeholder collaboration, and platform lifecycle delivery within large-scale organizations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of D365 implementation projects, including modules such as Finance, Supply Chain, Sales, and Customer Service.</p><p>• Coordinate delivery efforts across multiple teams and workstreams, ensuring seamless integration with enterprise systems.</p><p>• Collaborate with stakeholders, technical teams, and external vendors to establish project scope, objectives, and key success metrics.</p><p>• Develop and manage project plans, resource schedules, and risk mitigation strategies to maintain project alignment.</p><p>• Ensure high-quality deliverables by implementing governance frameworks and continuous improvement practices.</p><p>• Drive Agile or hybrid project methodologies tailored to organizational needs and challenges.</p><p>• Track project progress, performance metrics, and financials, providing regular status updates to senior leadership.</p><p>• Facilitate change management initiatives and support user adoption strategies across impacted business units.</p><p>• Manage vendor relationships and oversee contracts associated with platform delivery efforts.</p>
  • 2025-11-08T18:34:12Z
NON - IT - P2K36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
  • 2025-11-26T16:53:44Z
NON - IT - T2S36 Coordonnateur - Intermediaire
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
  • 2025-11-26T16:53:44Z
NON - IT - T2S36 Coordonnateur - Junior
  • Toronto, ON
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
  • 2025-11-26T16:53:44Z
Administrative Assistant
  • Toronto, ON
  • onsite
  • Temporary
  • 23.00 - 25.00 CAD / Hourly
  • Position Overview <br> Reporting directly to the Executive Assistant, CEO, Finance, Investor Relations the Administrative Assistant will be responsible for providing administrative support for the departments at the Corporate office, and work with the Executive Assistant to complete general office duties. <br> Key Responsibilities <br> Greet visitors and clients in a warm, detail oriented manner and serve as the first point of contact for all inquiries. Receive, sort, and distribute daily mail, deliveries, company-wide voicemail, and incoming email; coordinate outgoing and incoming courier services and maintain tracking for carbon footprint records. Maintain the reception area, to ensure a clean, organized, and welcoming environment. Schedule appointments, manage calendars, and assist with meeting coordination. Perform general administrative and clerical duties, including filing, photocopying, scanning, faxing, and supporting colleagues with administrative tasks as needed. Manage inventory and replenishment of office and breakroom supplies, including stationery, kitchen items, coffee, and snacks. Coordinate service requests with building maintenance and office equipment vendors. Support the Executive Assistant to the CEO and the Finance team with office management needs such as supply requests, offsite storage coordination, company merchandise orders, and organizing corporate office social events. Assist travel arrangements for site visits, and project-related administrative tasks to support day-to-day business operations. Handle invoice management, prepare purchase requisitions and orders for corporate departments, and assist with expense report preparation and reclassifications. Develop, format, and proofread Microsoft Word documents and PowerPoint presentations. Perform other ad hoc duties as assigned. Qualifications <br> Minimum 2 years of experience in an administrative role Post secondary diploma or certificate in office administration program Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve goals Able to grow positive relationships with colleagues at all organizational levels Excellent verbal and written communication skills Outstanding organizational, planning and prioritization skills Attention to detail and accuracy Proven ability to handle confidential information with discretion Be adaptable to various competing demands Good sense of judgement and ability to take initiative to act with a sense of urgency Process improvement mindset Proficient in Microsoft Word, Excel, Outlook and PowerPoint Experience with SAP and Concu
  • 2025-11-21T15:48:58Z
Accounts Receivable Specialist
  • Toronto, ON
  • remote
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for an experienced Accounts Receivable Specialist to join our team in Toronto, Ontario. This is a long-term contract position ideal for someone with strong attention to detail and a solid background in managing billing, collections, and payment processing. The ideal candidate will have a proven track record in accounts receivable, exceptional communication skills, and familiarity with QuickBooks Online.<br><br>Responsibilities:<br>• Manage the full accounts receivable process, including invoicing, payment collection, and account reconciliation.<br>• Handle customer inquiries related to billing and payments, ensuring excellent service and prompt resolutions.<br>• Monitor and follow up on overdue accounts, implementing collection processes to recover outstanding payments.<br>• Record and process payments accurately, maintaining up-to-date records in financial systems.<br>• Generate regular reports on accounts receivable status and provide updates to management.<br>• Work closely with other departments to resolve discrepancies and ensure accurate financial records.<br>• Utilize QuickBooks Online to manage transactions and maintain organized financial data.<br>• Identify opportunities to streamline processes and improve efficiency within the accounts receivable function.
  • 2025-11-24T16:59:19Z
Call Center Specialist
  • Ottawa, ON
  • onsite
  • Temporary
  • 20.00 - 23.00 CAD / Hourly
  • <p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
  • 2025-11-24T13:44:13Z
HR & Payroll Administrator
  • Aurora, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>Robert Half is partnering with an established client seeking an experienced HR & Payroll Administrator who brings expertise in Accounts Payable (AP), Human Resources, and ADP Workforce Now. This is an exciting opportunity for a detail-oriented professional to play a critical role in both financial and people operations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable (AP)</strong></p><ul><li>Process all AP transactions including purchase orders, invoices, expense reports, and payment requests, ensuring accuracy and timely completion.</li><li>Review and reconcile vendor accounts; resolve discrepancies promptly.</li><li>Maintain and update AP systems, enforcing compliance with internal policies and relevant accounting principles.</li><li>Assist with monthly, quarterly, and year-end reporting related to payables.</li><li>Manage the AP inbox and respond professionally to all vendor inquiries.</li></ul><p><strong> </strong></p><p><strong>Human Resources Support</strong></p><ul><li>Collaborate with HR team members on payroll processing, benefits administration, onboarding, and employee data management.</li><li>Support compliance efforts with labor laws and regulations.</li><li>Help maintain accurate employee records per company and legal standards.</li><li>Assist with HR audits, ad-hoc reporting, and special projects.</li></ul><p><strong> </strong></p><p><strong>ADP Workforce Now Expertise</strong></p><ul><li>Serve as the go-to resource for ADP Workforce Now inquiries and troubleshooting.</li><li>Ensure employee information is accurate—including job titles, compensation, tax, and direct deposit data.</li><li>Run payroll reports, track time-off accruals, and monitor data integrity within ADP Workforce Now.</li></ul>
  • 2025-11-10T21:34:27Z
Collections Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 25.00 - 30.00 CAD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
  • 2025-11-25T15:29:15Z
Operations Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 32.30 - 37.40 CAD / Hourly
  • <p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>●       Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>●       Responsible for weekly and monthly information creation for stores and store operations team</p><p>●       Managing Company wide tasks, following through until completions cross-functionally</p><p>●       Flexibly adopt the information depending on the business needs</p><p>●       Develop the routine communication cross-functionally to achieve the goals.</p><p>●       Manage and ensuring customer facing store information, most up to date</p><p>●       Acquire the data analyses skills and reflect to the information and communication for the future</p><p>●       Review business reports to identify future focus points</p><p>●       Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
  • 2025-10-24T18:54:00Z
Digital Marketing Manager, Paid Media
  • Toronto, ON
  • remote
  • Temporary
  • 37.00 - 43.00 CAD / Hourly
  • <p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
  • 2025-11-14T16:24:23Z
Commission/Compensation Analyst
  • Ontario, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • <p><strong>Job Title:</strong> <strong>Compensation/Commission Analyst</strong></p><p><strong>Position Type:</strong> Contract (6 months, potential for extension)</p><p><strong>Location:</strong> Remote (full-time hours, EST)</p><p><strong>Role Overview:</strong></p><p>Our client is seeking a detail-oriented Compensation/Commission Analyst to handle commission calculations for sales and customer service teams. The role requires experience with commission calculation tools, strong attention to detail, and the ability to serve as the main contact for commission-related inquiries.</p><p><strong>Key Responsibilities:</strong></p><p>·      Calculate and process commission payouts accurately using commission software (e.g., Varicent).</p><p>·      Address commission-related queries and provide clear explanations of policies and calculations.</p><p>·      Manage and validate data, performing testing in Excel when required.</p><p>·      Support plan updates, adjustments, and records management with cross-functional teams.</p>
  • 2025-11-07T03:14:04Z
Administrative Assistant
  • Mississauga, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • We are looking for a dedicated Administrative Assistant to support our Financial Planners in Mississauga, Ontario. This role involves handling a variety of administrative tasks to ensure smooth operations and exceptional client service, with a focus on organization and attention to detail. The ideal candidate will have a basic understanding of financial principles and tax strategies and will thrive in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to Financial Planners, ensuring all tasks are completed efficiently.<br>• Prepare and organize client materials, reports, and documents for meetings.<br>• Maintain and update client records accurately within internal systems.<br>• Assist with data entry and perform financial analysis to support client reviews.<br>• Coordinate and schedule client meetings, ensuring seamless communication and organization.<br>• Respond to client inquiries professionally, following up on action items as needed.<br>• Support the implementation of financial planning and tax strategies under the guidance of Financial Planners.<br>• Perform general office administrative duties to ensure daily operations run smoothly.<br>• Utilize Microsoft Office Suite and other systems to complete tasks effectively.
  • 2025-11-21T15:33:47Z
Data Entry Clerk
  • Toronto, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are looking for a meticulous and detail-oriented Data Entry Clerk to join a team in Toronto, Ontario. This contract position is ideal for someone with strong organizational skills and a background in donor relations. The role involves working with donor databases and requires excellent communication abilities.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input donor information into the Tessitura system, ensuring data integrity and consistency.</p><p>• Maintain and update donor records to support fundraising and donor relation initiatives.</p><p>• Communicate with individual donors via email or phone to confirm and clarify information as needed.</p><p>• Generate reports and organize data using Microsoft Excel to facilitate analysis and decision-making.</p><p>• Collaborate with the donor relations team to support ongoing campaigns and events.</p><p>• Handle customer service inquiries related to donor contributions with professionalism and efficiency.</p><p>• Verify and cross-check data entries to ensure accuracy and completeness.</p><p>• Assist in preparing donor correspondence, including thank-you letters and updates.</p><p>• Troubleshoot minor issues within the donor database system and escalate when necessary.</p>
  • 2025-11-10T18:38:44Z
Workplace Exp Coordinator
  • Toronto, ON
  • remote
  • Temporary
  • 19.60 - 19.60 CAD / Hourly
  • <p>We are looking for a Workplace Experience Coordinator to join our team on a short-term contract basis in Toronto, Ontario. In this role, you will play a vital part in ensuring smooth daily operations and delivering exceptional customer service to employees and visitors alike. You will oversee a variety of workplace functions to maintain a welcoming and efficient environment.</p><p><br></p><p>Please note that this is a short-term contract position covering the following dates: November 24th-28th and December 19th & 22nd-31st (excluding stat holidays).</p><p><br></p><p>Responsibilities:</p><p>• Greet employees and visitors with professionalism, ensuring a positive first impression.</p><p>• Issue visitor passes and parking permits while adhering to security protocols.</p><p>• Coordinate and confirm dining reservations, recreational activities, and business engagements as requested.</p><p>• Manage janitorial and maintenance work orders, ensuring timely execution and quality service.</p><p>• Organize and oversee on-site events, including securing spaces, setting up, and dismantling event setups.</p><p>• Respond to inquiries and complaints from employees and guests, providing effective solutions in a customer-focused manner.</p><p>• Handle workplace services such as mail distribution, office supply management, and onboarding support.</p><p>• Collaborate with vendors to ensure timely delivery of goods and services to the workplace.</p><p>• Follow emergency procedures and building-specific security protocols to ensure the safety of all occupants.</p><p>• Prepare and deliver presentations to groups, as required, ensuring clarity and engagement.</p>
  • 2025-11-04T18:29:01Z
Junior Accounting Manager
  • Burlington, ON
  • onsite
  • Permanent
  • 85000.00 - 100000.00 CAD / Yearly
  • <p>Our client is a global publicly traded manufacturing company. As a result of exciting growth, they are adding a new position to the Canadian Finance Team. As <strong>Junior Accounting Manager</strong>, you will play a key role in managing accounting activities for North American business entities. Reporting to the NA Manager, your responsibilities will include:</p><p><br></p><p><strong>General Accounting</strong></p><ul><li>Manage day-to-day accounting activities: journal entries, provisions, general ledger maintenance, cost accounting, and financial reporting.</li><li>Act as liaison between NA Business Units, Shared Services, and Corporate functions.</li><li>Perform account reconciliations and variance analysis for balance sheet and P& L accounts.</li><li>Prepare financial statements and support internal/external audits.</li><li>Ensure compliance with accounting regulations and maintain internal controls.</li><li>Oversee accounting processes performed by external partners for accuracy.</li><li>Support tax reporting and provide financial data as required.</li></ul><p><strong>Monthly & Year-End Closing</strong></p><ul><li>Manage monthly closing activities with accuracy and timeliness.</li><li>Resolve issues impacting month-end close and communicate results to stakeholders.</li><li>Prepare internal and external reports for business units, corporate consolidation, and tax authorities.</li></ul><p><strong>Process Optimization</strong></p><ul><li>Participate in end-to-end projects, including requirements gathering, testing, and implementation.</li><li>Drive process improvements and automation in collaboration with Finance, Operations, and IT.</li><li>Analyze financial data to identify discrepancies and opportunities for optimization.</li></ul><p><strong>What is in it for You?</strong></p><ul><li>Strong compensation package including bonus, company-paid benefits from Day 1, company pension, paid vacation & personal days, CPA dues, PD and tuition reimbursement.</li><li>Hybrid work arrangement.</li><li>Opportunity to work for a large global publicly traded company.</li><li>Exciting future career growth.</li></ul>
  • 2025-11-19T20:33:50Z
Associate Product Manager
  • Burlington, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p><strong>Job Opportunity: Associate Product Manager – Hybrid Role</strong></p><p>Location: Burlington, ON (Hybrid Opportunity)</p><p>Are you a strategic and detail-oriented professional passionate about bringing innovative programs and products to market? Join our client in Burlington! This dynamic, hybrid role combines in-office collaboration with remote flexibility, offering a great opportunity to make an impact in a forward-thinking company.</p><p><strong>What You Will Focus On</strong></p><ul><li>Take full ownership of an assigned portfolio for annual program timelines.</li><li>Lead end-to-end program and price plan implementation</li><li>Conducting market research and past program analysis.</li><li>Implementing pricing analysis and driving new product innovation.</li><li>Forecasting, stakeholder approval, creating product documentation, and development of go-to-market strategies.</li><li>Managing marketing collateral, price plan creation, program launch tracking, and post-mortem analysis.</li><li>Partner with internal teams and external vendors to drive successful outcomes for all projects.</li><li>Monitor and analyze customer data, market trends, and competitor offerings to measure product success and customer satisfaction.</li><li>Provide actionable insights and recommendations to leadership based on data-driven findings.</li><li>Collaborate closely with cross-disciplinary teams to achieve company objectives effectively.</li><li>Support the sales team by offering product details, technical guidance, and training.</li><li>Coordinate sample prototypes and produce product specification documents.</li><li>Oversee quality assurance (QA) for program and product materials during testing phases and conduct spot checks throughout the product lifecycle.</li></ul><p><br></p>
  • 2025-11-05T02:33:50Z
Marketing Manager
  • Mississauga, ON
  • onsite
  • Permanent
  • 100000.00 - 140000.00 CAD / Yearly
  • <p>Are you a marketing leader with experience in marketing and a passion for driving results? Our client seeks a hands-on, full-time Marketing Manager to guide strategy, execute campaigns, and oversee marketing operations for their regional business, while also working with the global marketing team. This position is a digital marketing generalist, leading top and bottom funnel marketing initiatives, with ROI in mind. This individual will manage 1 Marketing Specialist and be tasked with growing our client’s new and existing product portfolio.</p><p> </p><p>This role is an in-office position, 5x per week in office in Mississauga with 1-2x annual travel to the US. </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute marketing strategies that support brand awareness and digital lead generation</li><li>Collaborate with sales and other departments to align efforts and create impactful top of funnel and bottom of funnel marketing programs</li><li>Oversee updates and maintenance of the company’s Canadian website</li><li>Manage marketing budgets, timelines, and deliverables to ensure projects are completed on time and within scope</li><li>Analyze marketing performance and present key metrics and recommendations to management</li><li>Manage a 1 Marketing Specialist and provide them with mentorship, training, support, and performance management </li><li>Ensure effective internal and external communications supporting marketing initiatives</li><li>Partner with external agencies for digital ad campaigns and paid advertising </li><li>Manage a marketing budget of 300K annually </li><li>Occasional travel required, including 1–2 trips per year to the US</li></ul>
  • 2025-11-17T19:04:08Z
Credit Analyst
  • St. Thomas, ON
  • remote
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
  • 2025-11-11T19:38:45Z
Corporate Services Associate
  • Toronto, ON
  • onsite
  • Permanent
  • 80000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
  • 2025-11-19T18:54:00Z
Inventory Clerk
  • Ottawa, ON
  • onsite
  • Temporary
  • 17.00 - 20.00 CAD / Hourly
  • <p>We are looking for a dedicated Inventory Clerk to join our clients team on a contract basis in Ottawa, Ontario. This role involves maintaining the cleanliness and organization of inventory areas, ensuring efficient stock management, and supporting the overall operations of the facility. If you have a keen eye for detail and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Maintain clean and organized storage areas by sweeping floors and cleaning shelves regularly.</p><p>-Handle inventory by moving, organizing, and ensuring items are stored properly.</p><p>-Retrieve and prepare orders for shipment or delivery with accuracy.</p><p>-Place stock in designated areas and ensure items are easily accessible.</p><p>-Utilize systems and tools to track inventory and update records as needed.</p><p>-Adhere to safety guidelines, including the use of hard-toe shoes, to promote a secure working environment.</p><p>-Collaborate with team members to ensure timely and efficient inventory management.</p><p>-Assist in shipping and receiving tasks, including inspecting incoming materials.</p><p>-Provide excellent customer service when addressing inquiries or resolving issues.</p><p>-Perform data entry tasks to maintain accurate inventory records.</p>
  • 2025-11-21T16:13:47Z
Manager – Model Risk Audit (Contract)
  • Toronto, ON
  • remote
  • Temporary
  • - CAD / Hourly
  • <p><strong>Job Title: Manager – Model Risk Audit (Contract)</strong></p><p><strong>Location:</strong> Remote/Hybrid, Downtown Toronto</p><p><strong>Duration:</strong> 7 Months Contract. </p><p><br></p><p><strong>About the Role</strong></p><p>Our client is seeking a highly skilled professional to support <strong>Model Risk Management and Validation Audit</strong> activities, with a focus on <strong>audit testing of model risk controls</strong>. The ideal candidate will have strong quantitative and risk management expertise.</p><p><strong>Key Responsibilities</strong></p><p>• Perform <strong>audit testing of model risk controls</strong> across various models.</p><p>• Review and validate risk models to ensure compliance with internal policies and regulatory standards (e.g., OSFI guidelines).</p><p>• Assess model governance, documentation, and development processes.</p><p>• Conduct independent validation audits, including: </p><ul><li>Checking assumptions, inputs, and methodologies.</li><li>Performing stress testing and back-testing.</li></ul><p>• Identify gaps and recommend improvements in model risk management frameworks.</p><p>• Collaborate with stakeholders to ensure transparency and reproducibility of model development.</p>
  • 2025-11-19T03:48:48Z
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