<p>Our client is seeking an experienced and proactive <strong>Director of Business Development</strong> to lead their growth strategy and drive revenue expansion. Focused on the food service and institutional markets, this pivotal role involves identifying new opportunities, developing strategic partnerships, optimizing revenue streams, and enhancing our market presence.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute business development strategies aligned with company growth objectives.</li><li>Research and identify new markets, customer segments, and business opportunities.</li><li>Foster and maintain strong, long-term relationships with clients, partners, and key stakeholders.</li><li>Lead negotiations for contracts and commercial agreements with expertise in optimizing outcomes.</li><li>Collaborate closely with internal teams—sales, marketing, production, and operations—to ensure alignment with strategic goals.</li><li>Consistently analyze market trends, competitor data, and customer insights to inform and refine decisions.</li><li>Represent the company at trade shows and industry events as an ambassador of our brand.</li></ul>
We are looking for an experienced Customer Service Representative to join our team in Brampton, Ontario. This is a Contract to permanent position, offering an exciting opportunity to work with a leading label manufacturer in the beauty and healthcare industry. In this role, you will play a key part in supporting the sales team, assisting with order management, and ensuring excellent customer service.<br><br>Responsibilities:<br>• Process and manage customer orders efficiently and accurately.<br>• Collaborate closely with the purchasing department to ensure timely fulfillment of orders.<br>• Provide support to the sales team by handling administrative tasks and client inquiries.<br>• Assist the Customer Service Director and sales team in their absence to ensure smooth operations.<br>• Utilize Microsoft Excel to create and manage spreadsheets for data tracking and reporting.<br>• Respond to customer inquiries through email and phone, ensuring timely and detail-oriented communication.<br>• Schedule appointments and maintain organized records of interactions.<br>• Handle inbound and outbound calls to address customer needs and provide solutions.<br>• Perform data entry tasks with precision to maintain accurate records of transactions.
