We are looking for a detail-oriented Payroll Clerk to join our team on a contract basis. Based in Vaughan, Ontario, this role involves managing union remittances and supporting payroll administration tasks in the construction industry. The ideal candidate will bring expertise in payroll systems and advanced Excel skills to ensure accuracy and compliance in all processes.<br><br>Responsibilities:<br>• Extract union hours and payroll data from ADP Workforce Now and organize it within Excel spreadsheets.<br>• Compile union and local data into pre-designed Excel workbooks using existing formulas and reconciliation tools.<br>• Prepare and submit monthly union remittance packages to Accounts Payable.<br>• Cross-check remittance data with payroll reports to confirm accuracy.<br>• Track union contributions and generate monthly reports to ensure compliance.<br>• Address inquiries and resolve discrepancies with unions regarding remittance details.<br>• Validate payroll data and assist with audits to maintain accuracy.<br>• Support payroll reporting and reconciliation processes to meet organizational deadlines.<br>• Maintain clear and organized documentation for payroll and union remittance activities.<br>• Collaborate with payroll and compliance teams to ensure timely completion of all tasks.
<p><strong>Job Title:</strong> SOX Auditor (3 Month Contract)</p><p><strong>Location:</strong> West GTA (Remote/Hybrid)</p><p><strong>Duration:</strong> 3 months (March–May)</p><p><strong>Start Date:</strong> March 2026</p><p><strong>Overview:</strong></p><p>Our client is seeking a SOX Auditor for a three-month contract to support SOX compliance and corporate financial reporting during their audit season. You will be responsible for preparing, executing, testing and reviewing SOX controls documentation in a complex, multi-entity environment. This assignment begins in March, offering a remote/hybrid work arrangement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, execute, test and review SOX controls documentation across multiple business entities</li><li>Support evolving audit requirements, including new controls and supporting evidence</li><li>Execute detailed SOX control testing, including walkthroughs, design effectiveness assessments, and operating effectiveness testing to validate compliance with SOX requirements</li><li>Ensure all controls are performed and documented according to established standards</li><li>Respond to auditor requests and maintain compliance throughout the audit period</li><li>Collaborate with the reporting team to coordinate activities and ensure accuracy</li><li>Maintain precise compliance documentation and reporting</li></ul><p><br></p>
<p>We are seeking a Bookkeeper for our client just North of the city. The Bookkeeper is responsible for maintaining accurate financial records, processing transactions, and supporting the daily accounting activities of an organization. This role is critical to ensuring financial data integrity and compliance with relevant laws and regulations. Bookkeepers often work closely with accountants and management to prepare financial statements and reports.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Record day-to-day financial transactions and ensure accuracy of financial records</li><li>Process accounts payable and accounts receivable invoices and payments</li><li>Reconcile bank statements and credit card accounts</li><li>Maintain general ledger and update journal entries as needed</li><li>Prepare monthly, quarterly, and annual financial reports for management review</li><li>Assist with payroll processing and related reporting</li><li>Monitor and manage petty cash funds and expense reports</li><li>Support external audits and provide requested documentation</li><li>Ensure compliance with applicable accounting policies and procedures</li><li>Maintain organized and confidential financial files</li></ul>
<p>We are looking for an experienced Insurance Defence Legal Assistant to join our client in Toronto, Ontario. This long-term contract position is ideal for someone with a strong attention to detail, a solid background in legal administration, and a thorough understanding of the Rules of Civil Procedure. The successful candidate will play a key role in supporting lawyers and ensuring the efficient management of legal tasks in a hybrid work environment.</p><p><br></p><p>Responsibilities:</p><p>• Track deadlines, send reminders, and assist lawyers in preparing and filing timely responses.</p><p>• Draft, review, and proofread legal correspondence, documents, and forms to ensure accuracy and professionalism.</p><p>• Coordinate and schedule events such as examinations for discovery, motions, mediations, and settlement conferences.</p><p>• Prepare and organize legal briefs, records, releases, consents, and settlement disclosure notices.</p><p>• Conduct timely and accurate court filings while adhering to procedural requirements.</p><p>• Maintain organized physical and electronic filing systems to ensure easy access to case information.</p><p>• Transcribe dictation and produce error-free legal documents.</p><p>• Provide administrative support, including file management, accounting tasks, and ensuring compliance with client protocols and firm procedures.</p><p>• Update and manage lawyers' calendars to keep track of appointments and deadlines.</p><p>• Perform other legal and administrative tasks as required to support daily operations.</p>
<p>Our client a leader in the industrial manufacturing space for 60 plus years has an immediate opening for a Plant Controller. The Plant Controller is vital in ensuring accurate financial reporting, safeguarding company assets, and driving strategies that enhance profitability and operational efficiency. If you are a strategic thinker with strong leadership skills and expertise in financial management, this position offers an excellent opportunity to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Manage monthly, quarterly, and annual financial reporting processes, ensuring compliance with Canadian standards and corporate guidelines.</p><p>• Oversee cost accounting and inventory valuation processes, including standard costing and variance analysis.</p><p>• Lead budgeting, forecasting, and long-term financial planning, delivering insights to improve decision-making.</p><p>• Collaborate with plant leadership to identify opportunities for margin improvement and waste reduction.</p><p>• Ensure adherence to tax regulations, audit requirements, and corporate policies while mitigating financial risks.</p><p>• Support lean manufacturing initiatives by providing financial expertise and analysis.</p><p>• Develop and mentor the finance team, fostering a culture of accountability and continuous improvement.</p><p>• Perform ad hoc financial analysis and reporting as required to support operational needs.</p><p>• Monitor capital management processes to ensure optimal allocation of resources.</p>
We are looking for an experienced Accounts Receivable Clerk to join our team in Brampton, Ontario on a contract basis. In this role, you will manage accounts receivable processes, ensuring accuracy and compliance while maintaining strong relationships with customers. If you have a keen eye for detail and a proactive approach to managing financial transactions, we encourage you to apply.<br><br>Responsibilities:<br>• Follow up proactively on overdue accounts to ensure timely payments and maintain positive customer relationships.<br>• Allocate incoming payments accurately and efficiently while adhering to company procedures.<br>• Conduct account reconciliations and resolve discrepancies to maintain financial accuracy.<br>• Monitor customer accounts for irregularities, non-payments, and delays, and initiate appropriate actions.<br>• Organize and update customer files to ensure all records are accurate and easily accessible.<br>• Prepare and process bank deposits and receipts in line with established protocols.<br>• Address customer inquiries promptly and professionally, resolving issues with care and efficiency.<br>• Review accounts receivable aging reports regularly and take necessary steps to ensure compliance.<br>• Develop and implement effective collection strategies to recover outstanding balances.<br>• Assist with month-end processes and provide support during audits to ensure smooth operations.
<p>The Financial Analyst supports a portfolio of hospital programs, including the Research Institute, and acts as the primary financial liaison. This role is responsible for financial reporting, grant accounting, reconciliations, budgeting support, and compliance with government and granting agency requirements.</p><p><br></p><p>Key Responsibilities</p><ul><li>Prepare and analyze financial reports, budgets, forecasts, and expense analyses for assigned programs and grants</li><li>Manage grant accounting activities, including invoicing, monitoring, reconciliations, closeouts, and final reporting</li><li>Prepare government and granting agency financial statements and respond to audit and follow-up inquiries</li><li>Review general ledger activity and prepare journal entries and supporting documentation to audit standards</li><li>Perform monthly balance sheet reconciliations and resolve discrepancies</li><li>Support Scientists and Program Directors/Managers with budget preparation, financial guidance, and issue resolution</li><li>Produce detailed financial and business analyses to support decision-making</li><li>Participate in system maintenance and improvements (Adaptive/Meditech) and support process efficiencies</li><li>Contribute to internal controls, policies, procedures, and special projects as required</li></ul><p><br></p>
<p>The proactive and hands-on Plant Controller will provide accurate and timely reporting on results and KPIs for our Fergus plant. It will ensure that costing, inventory valuation and control of flows are accurate. The position is the local finance referent at the plant.</p><p>This role is fully on-site in Fergus.</p><p><br></p><p><strong>Financial Reporting and Compliance</strong></p><ul><li>Contribute to prepare financial statements, monthly reports, and analyze accounts to close month end accurately and provide relevant information to plant, business unit and corporate management.</li><li>Review and reconcile all supporting documentation provided to ensure the accuracy of the financial information and identify and necessary adjustments or unresolved issues.</li><li>Is in charge of the preparation of recurring or specific “on-demand” reports to support financial and operational performance analysis.</li><li>Participate in internal and external financial audits to comply with mandatory guidelines, as well as government filing requirements.</li></ul><p> </p><p><strong>Planning, Forecasting, and Risk Management</strong></p><ul><li>Participate in the preparation of the division forecasts and budgets.</li><li>Participate in FX and non-ferrous risk management, including analysis of financial impact of hedging (metals and currency).</li></ul><p> </p><p><strong>Process Improvement and Operational Support</strong></p><ul><li>Improve financial reporting, month end reporting, production reporting, standard costing, inventory control and scrap reporting. Improve accuracy and timeliness of all reporting processes.</li><li>Promote changes in processes to improve efficiency of the Finance team and the Business Unit</li></ul><p> </p><p><u>Expected Results:</u></p><ul><li>Provide a monthly reporting to the Group in accordance with Group and IFRS rules</li><li>Develop and maintain the level of competence in the controlling department</li><li>Ensure reliability in data information system and support other functions in the process flow to be compliant with international and local accounting rules</li></ul>
We are looking for an experienced Bookkeeper to join our team on a contract basis in Woodbridge, Ontario. The ideal candidate will bring strong organizational skills and attention to detail while managing financial transactions and supporting the business's accounting needs. This part-time role offers flexibility and is well-suited for professionals seeking a dynamic position in the logistics industry.<br><br>Responsibilities:<br>• Process accounts payable and receivable transactions with accuracy and efficiency.<br>• Prepare and issue invoices, ensuring timely follow-up on outstanding payments.<br>• Conduct account and bank reconciliations to maintain accurate financial records.<br>• Assist with payroll processing and ensure compliance with company policies.<br>• Manage monthly and year-end closing activities, including financial reporting.<br>• Maintain organized records and ensure the integrity of all bookkeeping data.<br>• Collaborate with the business owner to provide financial insights and support decision-making.<br>• Utilize QuickBooks and other accounting software to streamline financial operations.<br>• Ensure compliance with accounting standards and regulatory requirements.
<p>Our client a highly successful Real Estate Investment Company has a great opportunity for a Manager Financial Reporting to join their Finance team in Toronto. In this role, you will oversee the preparation and analysis of financial statements, ensuring compliance with accounting standards and company policies. You will collaborate with cross-functional teams to enhance financial reporting processes, support decision-making, and drive operational efficiency. This is an exciting opportunity to contribute to a growing portfolio of real estate investments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review monthly, quarterly, and annual IFRS consolidated financial statements, including supporting notes and schedules.</p><p>• Perform entity-level and group-level consolidations for a diverse portfolio of real estate investments and operating companies.</p><p>• Coordinate with external auditors and tax advisors during quarterly reviews and annual audits, ensuring timely preparation of audit documentation.</p><p>• Collaborate with property management accounting teams to analyze property-level financial results and resolve variances.</p><p>• Assist in the development and refinement of reporting packages and board presentation materials.</p><p>• Support the annual budgeting and quarterly forecasting processes by consolidating inputs from various stakeholders.</p><p>• Conduct monthly variance analyses, comparing actual results to budgets and forecasts, and provide insights on trends.</p><p>• Utilize Yardi or other real estate-focused systems to maintain data accuracy and streamline reporting processes.</p><p>• Perform cash flow planning and periodic analyses to guide investment and operational decisions.</p><p>• Contribute to strategic initiatives, including acquisitions, refinancing, and process improvements, by conducting financial analyses.</p>
We are looking for a detail-oriented Financial Analyst to join our team on a long-term contract basis in Markham, Ontario. In this role, you will use your analytical expertise to support operational and financial teams by delivering structured, data-driven insights that enable informed decision-making. This position offers a unique opportunity to work within the wood and furniture manufacturing industry, focusing on optimizing processes and identifying cost efficiencies.<br><br>Responsibilities:<br>• Conduct in-depth analyses of operational processes, including delivery and installation, to identify inefficiencies and recommend cost-saving measures.<br>• Collaborate with project managers and department heads to provide real-time financial insights and structured data for decision-making.<br>• Utilize ERP systems, including Oracle-based software, to organize and format data effectively, addressing budget variances and project-level issues.<br>• Support finance and operations teams by interpreting data and presenting actionable recommendations.<br>• Work closely with IT and other departments to ensure data is accurately integrated and formatted for analysis.<br>• Assist in monthly reporting processes, highlighting financial discrepancies and suggesting improvements.<br>• Provide ad hoc financial reporting and analysis as required by management.<br>• Leverage tools like Microsoft Excel and Power BI to create clear and insightful reports.<br>• Facilitate communication between various departments to enhance cross-functional efficiency.<br>• Monitor project budgets and address real-time variances to ensure financial alignment.
<p>Due to exciting growth, our client is seeking to fill a newly-created Controller position to lead financial operations for a private‑equity‑backed, multi‑location company experiencing rapid growth through acquisitions. This role requires a hands‑on leader who thrives in an on‑site, collaborative environment and can manage and develop teams across two GTA locations while building scalable financial processes.</p><p><br></p><p>This is a high‑impact role with strong career growth potential as the company continues to expand.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>F<strong>inancial Reporting & Compliance</strong></p><ul><li>Lead financial reporting for all Canadian divisions in accordance with GAAP.</li><li>Oversee POC accounting, WIP schedules, job costing, margin analysis, and variance reporting.</li><li>Manage annual compliance reporting (T4s, EHT, WSIB, CSST) and support audits.</li><li>Deliver recurring management reporting, including sales, labour, variance, and margin analysis.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Oversee payroll across all divisions; ensure accuracy, compliance, and timeliness.</li><li>Act as backup for payroll processing as needed.</li><li>Manage annual payroll reporting (T4s, ROEs) and ensure legislative compliance.</li><li>Partner with HR on employee data, benefits, and compensation updates.</li></ul><p><strong>Budgeting, Forecasting & Analysis</strong></p><ul><li>Lead annual operating and capital budgets.</li><li>Develop sales, labour, and project margin forecasts with department leaders.</li><li>Maintain accurate charge‑out rates and cost structures.</li><li>Incorporate WIP, backlog, and POC into forecasts and projections.</li></ul><p><strong>Cash Flow & Banking</strong></p><ul><li>Lead collections and monitor cash flow, working capital, and unbilled revenue.</li><li>Maintain banking relationships and covenant compliance.</li><li>Oversee capital request and approval processes.</li></ul><p><strong>Systems, IT & Process Improvement</strong></p><ul><li>Act as primary contact with external IT providers.</li><li>Support ERP upgrades and system implementations.</li><li>Improve transaction processes, reporting accuracy, job costing, and WIP tracking.</li><li>Support onboarding and offboarding with HR.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Oversee foreign contracts and FX application.</li><li>Support annual SR& ED claims.</li><li>Approve employee expense reports.</li><li>Track KPIs and provide regular performance reporting.</li><li>Produce management reports, including Jet Reports.</li><li>Provide weekly reporting to US parent company.</li><li>Support acquisition integration activities as required.</li></ul><p><strong>Leadership Expectations</strong></p><ul><li>Lead and develop a distributed accounting and payroll team.</li><li>Maintain a visible, on‑site presence and collaborate closely with operations.</li><li>Build scalable processes aligned with growth and acquisition strategy.</li></ul>
We are looking for an experienced Accounts Payable Administrator to join our team in Toronto, Ontario. This role is ideal for someone with strong organizational skills and a keen eye for detail, who can efficiently manage invoice processing and payments. The successful candidate will play a vital role in ensuring the accuracy and timeliness of financial transactions.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accuracy and compliance with company policies.<br>• Reconcile accounts payable records to maintain consistent and accurate financial data.<br>• Manage check runs and ensure timely distribution of payments.<br>• Code invoices correctly to the appropriate accounts and departments.<br>• Enter data into accounting systems with precision and speed.<br>• Collaborate with vendors and internal teams to resolve any payment discrepancies.<br>• Monitor and maintain records of accounts payable transactions.<br>• Prepare reports related to accounts payable processes and provide insights as needed.<br>• Utilize QuickBooks and Microsoft Excel for financial tasks and analysis.<br>• Ensure adherence to financial regulations and company procedures.
<p>Are you experienced in cash management and banking operations? We are looking for a Treasury Manager to join a dynamic team and oversee all aspects of cash management, banking controls, Accounts Payable, and Cash Application functions. This is a leadership role focused on maintaining financial control, process compliance, and supporting ongoing automation and improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor cash balances and intercompany transfers for liquidity</li><li>Optimize working capital and minimize idle cash</li><li>Oversee banking controls, including dual approvals, stop payments, void cheques, and returned item resolution</li><li>Administer positive pay and handle exceptions for fraudulent disbursement prevention</li><li>Oversee payment execution for approved invoices and enforce approval hierarchies</li><li>Review payment batches and maintain segregation of duties</li><li>Ensure compliance with internal controls and audit requirements</li><li>Support vendor master data reviews and fraud prevention efforts</li><li>Supervise Cash Application Specialists and ensure accurate posting</li><li>Monitor unapplied cash and coordinate resolution with Billing and Collections</li><li>Review daily deposit reconciliations and ensure accurate reporting</li><li>Prepare monthly cash management reports and forecasts to provide strategic insights</li><li>Administer company credit card programs and ensure policy adherence</li><li>Coordinate accurate and timely bank and credit card reconciliations</li><li>Manage bank-issued letters of credit and maintain renewal schedules</li><li>Develop and maintain treasury policies and procedures with best practices</li><li>Support audits and provide required documentation</li><li>Lead automation of cash management and banking processes</li><li>Report on KPIs as defined by leadership</li><li>Participate in special projects and support system/process improvements</li><li>Assist with other tasks as required</li></ul><p><br></p>
Greater Kitchener Waterloo Cambridge Guelph Area, ON
onsite
Permanent
175000.00 - 205000.00CAD / Yearly
<p>We are looking for an experienced Controller to join our team in the tri- cities region (Kitchener- Waterloo, Cambridge, Guelph), Ontario, supporting our client's corporate operations. This role offers an exciting opportunity to oversee global financial reporting, treasury functions, budgeting, and compliance across multiple divisions and entities. If you thrive in a fast-paced environment and excel at managing complex financial activities, we encourage you to apply if you are interested in ON SITE work.</p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation of monthly, quarterly, and annual financial statements, including consolidated reports and detailed commentary.</p><p>• Assist in managing and oversight of treasury operations, including foreign exchange transactions, hedging activities, and liaising with banks.</p><p>• Supervise corporate tax functions, ensuring accurate transfer pricing and compliance with local regulations.</p><p>• Oversee payroll processes and self-insured benefits, including liaising on audits and valuation of retirement plans.</p><p>• Coordinate budgeting activities by consolidating semi-annual forecasts and financial projections.</p><p>• Support year-end processes, including corporate audits and finalizing financial statements.</p><p>• Ensure compliance with accounting standards and regulations across multiple countries and divisions.</p><p>• Handle special projects such as mergers and acquisitions (M& A) integration and intercompany transaction eliminations.</p><p>• Collaborate with operational leaders and other accounting department staff at multiple locations to ensure accurate and timely financial reporting.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Mississauga, Ontario. In this long-term contract position, you will play a vital role in managing invoicing, payments, and customer accounts while ensuring accuracy and efficiency in all processes. This is an excellent opportunity to work in a dynamic environment where your analytical and communication skills will contribute to the organization’s financial success.<br><br>Responsibilities:<br>• Submit invoices through customer portals and monitor their status to ensure timely approval or resolution of rejections.<br>• Track and document invoice statuses using both internal systems and Excel for accurate reporting.<br>• Investigate and resolve discrepancies related to invoices in customer portals.<br>• Collaborate with customer care and sales teams to address and resolve customer disputes effectively.<br>• Process daily cash applications, including cheque deposits via scanner and posting payments such as cheques and credit cards.<br>• Reconcile customer account balances to ensure accuracy and completeness.<br>• Release orders when applicable, following proper verification processes.<br>• Maintain detailed reporting for invoices submitted through portals.<br>• Oversee milestone and proforma invoice processes, ensuring compliance with requirements.<br>• Support collections activities for affiliate accounts and assist in preparing accounts receivable analysis reports.
<p>We are looking for a Division Controller to oversee financial operations and provide strategic guidance for our client within the manufacturing industry. Based ON SITE in Cambridge, Ontario, this role requires an experienced and detail-oriented individual with a strong background in plant accounting, reporting, and budgeting. The successful candidate will lead a small team and ensure compliance with financial regulations while driving efficiency and accuracy in all processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage financial reporting processes, including month-end close.</p><p>• Oversee costing practices, ensuring accuracy through detailed oversight.</p><p>• Conduct detailed profitability analyses and provide actionable recommendations to improve financial performance.</p><p>• Develop comprehensive forecasts and budgets, taking ownership of the planning process.</p><p>• Prepare tax returns and estimated tax provisions while coordinating submission processes.</p><p>• Facilitate audits and ensure compliance with all relevant regulations and standards.</p><p>• Lead weekly management reporting to provide insights and updates to managers.</p><p>• Handle intercompany charges with precision and compliance.</p><p>• Drive special projects to improve financial operations and support strategic initiatives.</p>
<p>Robert Half is working with closely with a client who is looking for a talented Capital Markets Associate to join their team in Toronto, Ontario. In this role, you will work closely with clients from a range of industries on sophisticated capital markets and securities matters. You’ll leverage your legal acumen in public and private equity, debt financing, M& A transactions, and compliance, all within a dynamic, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise clients on public and private equity and debt financing transactions.</li><li>Prepare, review, and manage prospectuses, offering documents, and continuous disclosure filings.</li><li>Counsel clients on mergers, acquisitions, and corporate reorganizations, including reverse takeovers and take-over bids.</li><li>Guide clients through regulatory frameworks governing investment funds and asset management to ensure full compliance.</li><li>Draft applications for relief to securities regulators and assist with matters related to stock exchange listings.</li><li>Collaborate with clients on strategies to achieve their capital market objectives.</li><li>Conduct legal research and monitor developments in securities law and regulation.</li><li>Manage case documentation, ensuring meticulous reporting and accurate filings.</li><li>Support the resolution of complaints and claims as needed.</li><li>Mentor and provide guidance for junior team members, fostering their professional growth and attention to detail.</li></ul><p><br></p>
We are looking for a detail-oriented Bookkeeper to join our team on a contract basis in Toronto, Ontario. This role involves managing financial records, assisting with payroll, and supporting administrative tasks to ensure smooth operations. The ideal candidate will bring strong organizational skills and proficiency in bookkeeping software to contribute effectively to the organization’s goals.<br><br>Responsibilities:<br>• Record and manage financial transactions using QuickBooks, including journal entries, invoices, and payments.<br>• Process bi-monthly payroll and ensure accurate distribution of payroll details to staff.<br>• Assist clients and staff with Owl Practice software, providing guidance and maintaining established standards.<br>• Handle client payments, issue receipts, and resolve payment-related inquiries.<br>• Submit benefit claims through online platforms and maintain accurate records.<br>• Monitor accounts receivable, prepare detailed reports, and collaborate with therapists to follow up on outstanding balances.<br>• Maintain and update general and donor databases, contributing to newsletters and communication materials.<br>• Welcome clients in-person, ensuring smooth coordination with clinical staff upon their arrival.<br>• Manage client intake requests, distributing them to therapists based on specific requirements.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
