6 results for Telecommunications Specialist in Markham, ON

Sr. Human Resources (HR) Generalist

Aurora, ON
onsite
Permanent
85000.00 - 100000.00 CAD / Yearly
We are looking for an experienced Senior Human Resources Generalist to join a Global organization in Aurora, Ontario. In this role, you will partner with leaders and employees across the business to strengthen people programs, support a positive workplace environment, and ensure human resources practices are carried out effectively. This position is well suited to an experienced HR specialist who can balance day-to-day employee support with broader program coordination in a fast-paced setting ideally having worked in a Global organization and within professional services space. Responsibilities:• Oversee the full employee lifecycle by coordinating onboarding and departures, maintaining records, and ensuring a smooth experience for staff and managers.• Support salary review and advancement processes by preparing recommendations, advising leaders, and helping maintain fair and consistent practices.• Drive performance management activities, including goal-setting cycles, manager guidance, employee communications, and follow-up on completion timelines.• Provide practical advice on workplace concerns, policy interpretation, and employee relations matters while helping resolve issues effectively and consistently.• Serve as a trusted HR advisor to senior leaders, coaching and guiding them through complex employee relations matters, performance discussions, organizational decisions, and the consistent application of HR policies and best practices.• Maintain HR data and respond to system-related questions involving platforms such as Workday and Ceridian Dayforce, with a focus on accuracy and reporting quality.• Work with partners across the organization to develop and roll out HR programs, internal initiatives, and employee engagement activities that strengthen workplace culture.• Contribute to the ongoing review and improvement of HR procedures to enhance efficiency, compliance, and service delivery.• Assist with the preparation of reports, documentation, and insights that support HR planning and decision-making.
2026-08-13T21:18:37Z

Engineering Manager

Toronto, ON
onsite
Temporary
75.00 - 95.00 CAD / Hourly
We are looking for an experienced Engineering Manager to lead high-performing development teams within a fast-paced environment in Toronto, Ontario. This Long-term Contract opportunity is ideal for a leader who can balance people management, technical oversight, and delivery accountability across web, mobile, and cloud-based platforms. The successful candidate will guide cross-functional collaboration, strengthen engineering practices, and help drive reliable platform performance while delivering complex initiatives from planning through launch. Responsibilities:• Provide day-to-day leadership to software engineering teams, fostering accountability, collaboration, and technical excellence across multiple workstreams.• Coach and support developers through regular check-ins, performance discussions, and development planning to encourage long-term growth and engagement.• Oversee the delivery of Agile application development initiatives, ensuring projects progress effectively from initial kickoff through production release.• Coordinate complex cross-platform programs by aligning engineering efforts with business priorities, timelines, and stakeholder expectations.• Manage platform operations alongside application development activities, including production oversight, alert monitoring, and issue response.• Promote consistent engineering standards, quality practices, and continuous improvement across development and QA processes.• Partner with cross-functional stakeholders in different teams and time zones to resolve challenges, maintain momentum, and support informed decision-making.• Contribute to hiring efforts by participating in recruitment, interviews, and onboarding for new engineering talent.
2026-08-17T14:14:05Z

Help Desk Manager

Whitby, ON
onsite
Temporary
50.00 - 65.00 CAD / Hourly
We are looking for an experienced Help Desk Manager to lead user support and service delivery efforts for a non-profit organization in Whitby, Ontario. This Long-term Contract opportunity is ideal for a service-focused leader who can strengthen help desk performance, support technology adoption, and build strong relationships with both technical teams and business stakeholders. The successful candidate will help improve IT service practices, guide end users through change, and enhance the overall support experience across the organization. Responsibilities: • Direct organization-wide support and service desk initiatives that improve the quality and consistency of end-user assistance. • Work closely with IT leaders, supervisors, and business teams to coordinate technology-related changes and ensure users are well supported throughout implementation. • Serve as a key point of contact between technical teams, procurement, project stakeholders, and employees to align support needs with business priorities. • Lead user adoption efforts for Microsoft Teams telephony and other communication tools through clear planning, engagement, and follow-up. • Create and deliver communication, training, and change enablement activities that help employees adapt to new technologies successfully. • Facilitate meetings with stakeholders to collect business needs, share progress updates, and turn operational requirements into practical action plans. • Support device refresh and lifecycle planning for end-user hardware, ensuring equipment strategies meet organizational needs. • Partner with procurement and project teams to assess hardware, services, and technology solutions that support service delivery goals. • Identify opportunities to enhance help desk operations and IT service management processes by monitoring performance and recommending practical improvements. • Build relationships with onsite users and departmental leaders to uncover service gaps, improve user experience, and advance service management maturity.
2026-08-21T15:28:43Z

Desktop Support Analyst

Concord, ON
onsite
Temporary
20.00 - 24.00 CAD / Hourly
We are looking for a Desktop Support Analyst to join our team in Concord, Ontario on a Long-term Contract basis. In this role, you will provide responsive technical assistance to employees, helping maintain reliable day-to-day operation of desktop systems, user devices, and workplace applications. This opportunity is ideal for someone who enjoys solving technical issues, supporting end users in a detail-focused environment, and contributing to consistent IT service delivery. Responsibilities: • Provide both in-person and remote assistance for desktops, laptops, monitors, printers, and other end-user technology. • Investigate and resolve issues involving Microsoft 365 applications, account access, and common productivity tools. • Prepare, install, and configure hardware and software for onboarding, device refreshes, and replacement equipment. • Manage support requests efficiently, maintain accurate ticket records, and see incidents through to completion. • Identify the root cause of device, system, and connectivity issues, escalating more advanced problems when necessary. • Carry out routine updates, basic maintenance, and asset-related support to help keep user environments stable and functional. • Guide employees with login issues, application questions, and general technical support needs in a clear and approachable manner. • Work closely with internal IT partners to promote dependable service and reduce interruptions to daily business activities.
2026-08-21T15:28:43Z

NON - IT - P3 - Intermediaire

Toronto, ON
remote
Temporary
25.00 - 28.00 CAD / Hourly
We are looking for a Product Support Analyst to join a leading organization in the Financial Industry, supporting digital platforms that serve business clients in Toronto, Ontario. This Long-term Contract position begins as a 6-month engagement with the potential to extend or transition into a permanent opportunity, and follows a hybrid schedule with four days in the office. In this role, you will help strengthen the client experience by resolving complex platform issues, improving support processes, and working closely with business and technology partners. French language skills are considered an asset. Responsibilities:• Deliver advanced application support for digital tools by assessing incoming issues, setting priorities, and driving timely resolution for client-facing teams, customers, and external partners.• Work closely with internal stakeholders, technology teams, third-party vendors, and development resources to investigate incidents, clarify business needs, and coordinate effective solutions.• Provide clear guidance on platform functionality, support procedures, known issues, and recommended workarounds to both technical and non-technical audiences.• Develop and refine operational documentation, knowledge base content, user instructions, and process materials to improve consistency and knowledge sharing.• Contribute to release readiness by supporting testing activities, validation efforts, issue tracking, stakeholder updates, and communications related to incidents or service interruptions.• Review support trends, recurring problems, and user feedback to identify root causes and recommend lasting improvements to platform performance and user experience.• Maintain up-to-date knowledge of digital products, feature changes, and relevant industry practices to enhance service quality and support continuous improvement.• Partner with cross-functional teams to support the successful rollout and adoption of enhancements to digital solutions and related operational processes.
2026-08-17T13:58:47Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z