<p>We are seeking an experienced Accountant to support our client in Toronto, Ontario on a short-term (1–2 months), part-time basis (3 days per week). In this contract role, you’ll play a key role within the fast-paced media sector, assisting with core accounting functions and handling high-volume transactions. If you possess strong analytical abilities and thrive in collaborative settings, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform reconciliations to ensure the accuracy of financial records.</p><p>• Maintain general ledger accounts and prepare journal entries.</p><p>• Analyze variances and discrepancies, identifying and resolving issues effectively.</p><p>• Process a high volume of manual entries, managing thousands of transactions monthly.</p><p>• Handle accounts payable tasks, including invoice processing.</p><p>• Collaborate with team members and vendors to address accounting queries.</p><p>• Utilize QuickBooks Desktop and Excel for accounting functions and reporting.</p><p>• Support payroll operations and other related accounting activities.</p><p>• Contribute to the smooth execution of financial processes during periods of departmental turnover.</p>
We are looking for an experienced Accounts Payable Clerk to join our team in Richmond Hill, Ontario. In this long-term contract position, you will play a vital role in managing vendor invoicing, payment processing, and ensuring the accuracy of financial records. This opportunity is ideal for someone who thrives in a fast-paced environment and is passionate about process improvement and detailed reconciliation.<br><br>Responsibilities:<br>• Investigate and resolve accounting discrepancies by analyzing variances and reconciling accounts for both internal and external stakeholders.<br>• Manage the invoicing and payment process for strategic vendors, legal invoices, property taxes, utilities, and residential utility billing services.<br>• Approve specific portions of weekly payment runs to ensure timely and accurate financial transactions.<br>• Identify and implement process improvement initiatives, including automating local vendor invoicing and enhancing dashboard efficiency.<br>• Prepare and deliver ad hoc reports and handle special projects as required to support operational needs.
<p>We are looking for a skilled SAP S/4 HANA FICO Trainer to join our team on a long-term contract basis in North York. In this role, you will leverage your expertise to design and deliver comprehensive training programs, ensuring effective knowledge transfer and skill development. The ideal candidate will possess a strong background in process improvement and re-engineering within healthcare and social assistance industries.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement role-specific training and materials for various areas of SAP S/4HANA, including Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Project System, Cost Center Accounting, Internal Order Accounting, Bank and Cash Management (Treasury), Funds and Grants Management, custom processes, and internal reporting tools</p><p>• Prepare and customize training content that is tailored to the specific needs of functional areas and roles (including documentation, presentations, e-learning modules, and user guides).Collaborate with project teams to understand business processes and system functionalities to align training content.</p><p>• Collaborate with stakeholders to align training objectives with business goals and ERP system requirements.</p><p>• Utilize CRM and ERP solutions to streamline training processes and enhance user engagement.</p><p>• Create and maintain high-quality training materials, including documentation, user guides, and presentations.</p><p>• Monitor and evaluate training programs to ensure consistent quality and effectiveness.</p><p>• Provide post-training support, addressing user queries and resolving issues promptly.</p><p>• Implement process improvement strategies to enhance overall training delivery and system utilization.</p><p>• Work closely with the Organizational Change Manager to ensure training aligns with communication and change strategies</p><p>• Evaluate the effectiveness of training programs using feedback and assessment tools.</p>
<p>We are looking for a detail-oriented and experienced Senior Accountant to join our team in North York, Ontario. In this role, you will oversee key accounting functions, ensuring Auditing and compliance with company and regulatory standards. This position offers the opportunity to contribute to a clients' financial success through meticulous auditing, analysis and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary client contact during compilation, review, audit and tax engagements, including coordinate, schedule and leading client meetings independently; regular follow up; and timely response to client inquiries. Build and maintain strong relationships with clients, especially with recurring engagements.</p><p>• Ability to take ownership of engagement timelines and deliverables, proactively managing deadlines and expectations; provide regular updates to Managers/Partners.</p><p>• Supervise and support junior staff; delegate tasks effectively to ensure file completion. </p><p>• Schedule and lead team and client planning meetings. </p><p>• Demonstrate strong project management and prioritization skills across multiple engagements, ensuring timely completion of working papers and file sign-offs.</p><p>• Prepare and review financial statements and other client correspondence, with limited edits required.</p><p>• Conduct research using CPA Canada Handbook.</p><p>• Understand and apply appropriate assurance testing procedures based on assertions and risk levels.</p>
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p><br></p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p><br></p><p>- Handle the customer service needs of internal business partners</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p><br></p><p>- Produce full-cycle A/P</p><p><br></p><p>- Execute additional tasks as needed</p><p><br></p><p>- Assist the AP/Finance Department with administrative tasks</p>
<p>We are looking for a skilled Credit Analyst to join our team on a contract basis in Mississauga, Ontario. This role is ideal for someone with experience in the service industry and strong dispute resolution skills. You will be responsible for monitoring receivables, managing credit limits, and supporting timely collections while maintaining strong communication with internal and external stakeholders.</p><p> </p><p>Responsibilities:</p><ul><li>Monitor and evaluate account credit limits and receivable aging, promptly notifying relevant parties of any issues or overages.</li><li>Conduct collection efforts on overdue invoices (30+ days), managing problem accounts professionally, including high-volume, low-value accounts.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams to address issues effectively.</li><li>Facilitate and support monthly meetings focused on customer account disputes to ensure resolution and alignment.</li><li>Process credit card payments accurately and efficiently.</li><li>Maintain detailed records and perform additional duties as assigned to support the credit and collections team.</li></ul><p><br></p>
<p>We are looking for a skilled Financial Analyst to join our team in Mississauga, Ontario. In this contract position, you will play a critical role in analyzing financial data, ensuring accurate reporting, and supporting budgeting processes. This is an exciting opportunity for someone with strong attention to detail to contribute to meaningful projects within the non-profit industry.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist the Finance Manager in configuring and implementing budget management tools to optimize financial processes.</li><li>Organize, validate, and transfer large sets of historical and current financial data to ensure accuracy and completeness.</li><li>Conduct thorough financial analyses to identify trends, discrepancies, and areas for improvement.</li><li>Address system and reporting issues, proposing effective solutions to enhance financial operations.</li><li>Participate in system testing, troubleshoot technical challenges, and verify results for reliability.</li><li>Compile, consolidate, and review quarterly budget reports, ensuring all data is precise and comprehensive.</li><li>Develop clear documentation of financial processes while contributing to the creation of standardized templates and controls.</li><li>Collaborate with stakeholders to ensure seamless communication and alignment on financial objectives.</li></ul>
We are looking for an experienced Accounts Payable Clerk to join our team on a contract basis in Mississauga, Ontario. In this role, you will play a key part in ensuring accurate and efficient processing of invoices and payments while maintaining organized financial records. If you have a strong background in accounts payable and a keen eye for detail, this is an excellent opportunity to contribute to a dynamic environment within the transport industry.<br><br>Responsibilities:<br>• Manage the accounts payable inbox, ensuring timely responses and processing of invoices.<br>• Process both purchase order (PO) and non-purchase order (non-PO) invoices with accuracy.<br>• Generate and export reports using Great Plains (GP) software, utilizing pivot tables for data analysis.<br>• Upload financial files to a shared cloud folder for secure and organized record-keeping.<br>• Conduct bi-weekly payment processing to ensure vendors are paid promptly.<br>• Reconcile account discrepancies and resolve any invoice-related issues.<br>• Perform coding of invoices and data entry tasks to maintain accurate financial records.<br>• Collaborate with team members to support overall accounts payable operations.
<p>We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis. This role is based in Toronto, Ontario, and offers a hybrid work model with mandatory in-office days on Tuesdays, Wednesdays and Thursdays. You will play a key part in managing invoices, payments, month-end processes, and vendor communications while ensuring compliance with company policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>• Review, verify, and process vendor invoices for accuracy and adherence to company policies.</p><p>• Enter invoices into Microsoft Dynamics 365 Business Central and resolve any discrepancies.</p><p>• Audit and process employee expense reports using Concur, ensuring proper documentation and compliance.</p><p>• Prepare and execute payment schedules, ensuring all payments are authorized and documented.</p><p>• Reconcile bank accounts and accounts payable subledgers during month-end processes.</p><p>• Manage vendor records, including contracts and payment terms, within the accounting system.</p><p>• Communicate with vendors to address invoice discrepancies and payment inquiries.</p><p>• Provide documentation and support during internal and external audits.</p><p>• Assist the Senior Director of Finance with management reporting and compliance initiatives.</p><p>• Contribute to continuous improvement by implementing enhanced processes and policies across the organization.</p>
<p>A large, complex healthcare organization is seeking a <strong>Manager, Payroll (Contract)</strong> to lead payroll operations across a multi-site, complex unionized environment. </p><p><br></p><p>This is a 3-month contract opportunity with potential to convert to permanent for the right fit. The role is accountable for delivering accurate, compliant, and timely payroll services at scale while driving operational excellence and continuous improvement.</p><p><br></p><p>Work Model: 3 days onsite in downtown Toronto, 2 days remote</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead end-to-end payroll operations, ensuring accurate bi-weekly payroll processing, statutory compliance, and strong internal controls</li><li>Oversee payroll audits, reconciliations, remittances, year-end reporting, and general ledger interfaces</li><li>Ensure compliance with federal and provincial payroll legislation, collective agreements, and taxation requirements</li><li>Maintain integrity and effectiveness of payroll and time & attendance systems; oversee system updates, testing, and change management</li><li>Partner cross-functionally with HR, Finance, IT, and other stakeholders to support data accuracy, reporting, and service delivery</li><li>Lead, coach, and develop a payroll team, fostering a culture of service excellence, accountability, and continuous improvement</li><li>Support payroll-related projects, system implementations, and process improvement initiatives</li><li>Establish and monitor service standards, KPIs, and business continuity plans</li></ul>
<p>Are you detail-oriented, eager to learn, and ready to play a pivotal role in a thriving team? Our client, a leading distributor of CNC metal cutting machinery, metal fabricating equipment, metrology tools, EDM, and CAD/CAM software, is seeking an Accounts Payable (AP) Clerk with a knack for numbers and a passion for accuracy. If you value camaraderie, teamwork, and “fit” as much as skill, this could be your next career move!</p><p><br></p><p>Key Responsibilities:</p><p>· Review, verify, and process vendor invoices with a focus on accuracy and thoroughness</p><p>· Match invoices with purchase orders and receiving documents to ensure completeness</p><p>· Correctly code invoices to the appropriate general ledger accounts</p><p>· Prepare and process scheduled payment runs via cheques, EFTs, and wires</p><p>· Reconcile vendor statements, investigate, and resolve any discrepancies quickly</p><p>· Maintain organized and accurate AP records and files</p><p>· Communicate with vendors regarding payment status and billing issues; provide excellent customer service</p><p>· Liaise with the Parts Department to resolve discrepancies and keep processes running smoothly</p><p>· Support the accounting team with month-end and year-end closing tasks</p><p>· Perform additional year-end analysis as required</p><p>· Process employee expense cheques</p><p>· Remain compliant with internal policies and established accounting principles</p><p>· Contribute to periodic organization and maintenance of the archive room</p><p>· Perform additional duties and special projects as assigned</p>
<p>We are looking for an experienced Dynamics 365 Finance & Operations Developer to join our client's team in Toronto, Ontario. In this role, you will play a pivotal part in configuring, maintaining, and optimizing Microsoft Dynamics 365 Finance & Operations to enhance critical business functions such as Finance, Supply Chain, and Operations. Your expertise will ensure seamless collaboration between business stakeholders and technical teams, driving system efficiency and alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Microsoft Dynamics 365 Finance & Operations to support business processes across Finance, Supply Chain, Procurement, and Manufacturing.</p><p>• Collaborate with business stakeholders to gather requirements and translate them into functional system configurations.</p><p>• Optimize system performance by implementing workflows, managing security architecture, and performing system administration tasks.</p><p>• Troubleshoot and resolve technical issues, ensuring minimal disruption to operations.</p><p>• Develop and document best practices for system configuration and usage, ensuring alignment with organizational standards.</p><p>• Work closely with technical teams to integrate D365 F& O with Power Platform applications and Azure-based solutions.</p><p>• Conduct regular system audits to ensure data accuracy and compliance with company policies.</p><p>• Provide training and support to end-users, enhancing their understanding and utilization of the system.</p><p>• Stay updated on industry trends and advancements in D365 F& O to recommend improvements.</p><p>• Participate in multi-entity or global environment setups, ensuring efficient operations across various business units.</p>
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
We are looking for an experienced Vendor Management Specialist to join our team in Markham, Ontario. In this role, you will oversee and optimize our vendor relationships, ensuring compliance with our Vendor Management Framework while supporting contract owners throughout the vendor lifecycle. You will play a pivotal role in developing processes, maintaining vendor records, and fostering efficient procurement practices to drive organizational success.<br><br>Responsibilities:<br>• Ensure compliance with the organization's Vendor Management Framework throughout all vendor-related activities.<br>• Provide guidance and support to contract owners during the vendor lifecycle, including procurement, due diligence, contract management, and performance monitoring.<br>• Develop and enhance tools, processes, and systems to streamline vendor management activities.<br>• Maintain and update the vendor register and inventory, ensuring data accuracy and accessibility.<br>• Assist contract owners in evaluating vendor risks and implementing appropriate mitigation strategies.<br>• Facilitate training sessions to improve understanding and application of the Vendor Management Framework.<br>• Generate insights and performance reports to optimize vendor spending and decision-making processes.<br>• Oversee timely contract renewals to ensure uninterrupted service delivery.<br>• Collaborate with business units and subject matter experts to address non-compliance or contract breaches.<br>• Update contract records to reflect vendor offboarding and contract terminations.
<p><strong>Fund Administrator </strong></p><p><strong>Location:</strong> North York ; hybrid </p><p><strong>About the Firm</strong></p><p>The firm operates within the Canadian exempt market and is registered as an Investment Fund Manager (IFM), Portfolio Manager (PM), and Exempt Market Dealer (EMD). It provides regulatory compliance and operational support to issuers distributing securities in the exempt market and manages private investment funds.</p><p><strong>The Opportunity</strong></p><p>The firm is seeking a <strong>Fund Administrator</strong> to support investment fund operations while assisting the compliance function. This role offers broad exposure to fund administration, registrant compliance, and portfolio oversight, working closely with the compliance team and Portfolio Manager in a dynamic environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>Fund Administration</strong></p><ul><li>Perform Investment Fund Manager (IFM) duties, including:</li><li>Monthly NAV calculations and reconciliations</li><li>Trade settlements and cash management</li><li>Investor subscriptions and redemptions</li><li>Coordination of fund audits</li><li>Review and approval of monthly investor statements</li></ul><p><strong>Compliance Support</strong></p><ul><li>Review and approve investor transactions using dealer compliance software</li><li>Assist with registrant compliance initiatives and internal controls</li><li>Support the onboarding of new issuers, including:</li><li>Issuer due diligence</li><li>Offering document review</li><li>Dealing representative setup and training</li><li>Register as a Dealing Representative on the firm’s EMD platform and assist with periodic investor onboarding</li></ul><p><strong>Portfolio & Reporting Support</strong></p><ul><li>Assist the Portfolio Manager with Know-Your-Product (KYP) analysis for securities held within each fund</li><li>Attend investment meetings and prepare meeting notes</li><li>Monitor news, earnings releases, and performance of portfolio holdings</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
We are looking for a dedicated Payroll Specialist to join our team in Scarborough, Ontario. This role is essential in ensuring accurate and timely payroll processing while maintaining compliance with all relevant regulations. The ideal candidate will bring expertise in accounting systems and payroll functions and demonstrate a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process payroll transactions with precision and ensure all employees are compensated accurately and on time.<br>• Maintain compliance with government regulations and company policies related to payroll and benefits.<br>• Manage benefit functions, including enrolment and updates, to support employee needs.<br>• Utilize accounting software such as QuickBooks Online to track and reconcile payroll data.<br>• Collaborate with HR and accounting teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare reports and documentation related to payroll and benefits for internal and external stakeholders.<br>• Oversee payment processing, including direct deposits, deductions, and adjustments.<br>• Implement and optimize payroll systems to improve efficiency and accuracy.<br>• Ensure the confidentiality and security of payroll information.<br>• Assist with audits and compliance checks related to payroll functions.
<p>Robert Half is working with closely with a client who is looking for a talented Capital Markets Associate to join their team in Toronto, Ontario. In this role, you will work closely with clients from a range of industries on sophisticated capital markets and securities matters. You’ll leverage your legal acumen in public and private equity, debt financing, M& A transactions, and compliance, all within a dynamic, collaborative environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Advise clients on public and private equity and debt financing transactions.</li><li>Prepare, review, and manage prospectuses, offering documents, and continuous disclosure filings.</li><li>Counsel clients on mergers, acquisitions, and corporate reorganizations, including reverse takeovers and take-over bids.</li><li>Guide clients through regulatory frameworks governing investment funds and asset management to ensure full compliance.</li><li>Draft applications for relief to securities regulators and assist with matters related to stock exchange listings.</li><li>Collaborate with clients on strategies to achieve their capital market objectives.</li><li>Conduct legal research and monitor developments in securities law and regulation.</li><li>Manage case documentation, ensuring meticulous reporting and accurate filings.</li><li>Support the resolution of complaints and claims as needed.</li><li>Mentor and provide guidance for junior team members, fostering their professional growth and attention to detail.</li></ul><p><br></p>
<p>We are looking for an organized and detail-oriented Payroll Assistant to join our client's team in Toronto, Ontario. In this long-term contract role, you will support payroll operations by collecting and verifying data, ensuring accuracy in payroll-related tasks, and collaborating with team members to maintain smooth processes. This position is ideal for individuals with experience in payroll functions and familiarity with systems like ADP Workforce Now.</p><p><br></p><p>Responsibilities:</p><p>• Gather and review employee data to ensure accuracy and completeness for payroll processing.</p><p>• Assist in managing payroll-related tasks, including verifying hours worked and identifying discrepancies.</p><p>• Support the administration of benefits programs by maintaining accurate records and resolving inquiries.</p><p>• Collaborate with the payroll team to ensure compliance with company policies and government regulations.</p><p>• Maintain confidentiality while handling sensitive employee information.</p><p>• Monitor payroll schedules and deadlines to ensure timely submissions.</p><p>• Provide assistance with audits and reporting requirements as needed.</p><p>• Address payroll-related questions and provide clear communication to employees.</p><p>• Utilize ADP Workforce Now to support payroll activities and streamline processes.</p>
<p>We are seeking an experienced Procurement Risk Manager to help strengthen a client’s vendor risk management function. In this role, you’ll connect Procurement, Risk, Legal, Compliance, InfoSec, and business teams to ensure everyone is aligned and risks are clearly communicated. You will guide process improvements in the vendor lifecycle, lead due diligence on vendors, and manage a team focused on high-quality results.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enhance and oversee vendor onboarding and routine assessment processes, including tracking compliance and reporting status.</li><li>Collaborate with departments like InfoSec, Privacy, and Assurance to ensure all regulatory requirements are met during vendor reviews.</li><li>Perform risk assessments on new and existing third-party vendors, focusing on key risk areas.</li><li>Maintain a risk register to track identified risks and mitigation plans.</li><li>Train staff on risk management policies, tools, and best practices to build awareness across the company.</li><li>Contribute to risk governance and reporting, ensuring leadership is updated on significant vendor and compliance risks.</li><li>Drive improvements to supplier onboarding, aligning processes with regulations and conducting comprehensive due diligence.</li><li>Manage the full supplier lifecycle together with colleagues in Procurement and other business areas.</li></ul><p> </p><p><br></p><p><br></p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
We are looking for a detail-oriented Claims Admin to join our team on a contract basis in Thornhill, Ontario. In this role, you will be instrumental in managing claims and distribution reports while driving operational improvements. This position is ideal for someone who excels in a dynamic environment and is dedicated to enhancing administrative processes.<br><br>Responsibilities:<br>• Prepare and maintain comprehensive reports related to claims and distribution across various business lines.<br>• Develop and enhance reporting tools and processes using Microsoft applications, ensuring accuracy and efficiency.<br>• Handle operational requests from different business areas, identifying and implementing improvements to streamline workflows.<br>• Collaborate with stakeholders to gather requirements, provide updates, and present findings, making adjustments based on feedback.<br>• Organize and route incoming correspondence to the appropriate departments to ensure timely processing.<br>• Provide regular updates to the Operations Specialist lead on progress and accountabilities related to assigned tasks.
We are looking for a dedicated Payroll Systems and Reporting Specialist to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in managing payroll operations and ensuring compliance with all relevant policies, regulations, and standards. You will also be responsible for maintaining system integrity, supporting organizational goals, and delivering excellent service to stakeholders.<br><br>Responsibilities:<br>• Conduct full-cycle biweekly payroll processing for a large workforce, ensuring accuracy and compliance.<br>• Manage special payroll runs, including off-cycle payments, retroactive adjustments, and government or third-party-funded payments.<br>• Process sensitive transactions such as termination payouts, severance, retirement allowances, and other non-routine payments.<br>• Oversee the administration of T4A payments, including those for students, fellows, and contractors.<br>• Execute high-volume payroll transactions efficiently by utilizing system uploads and automated processes.<br>• Prepare payment requisitions and coordinate reimbursements, including system entries and deposits.<br>• Reconcile pre-authorized debit withdrawals for employee benefits and pensions during leave periods.<br>• Perform routine audits and troubleshoot payroll errors to ensure accuracy and operational excellence.<br>• Identify areas for process improvement and collaborate on solutions to enhance efficiency.<br>• Provide guidance and support to stakeholders, including resolving complex payroll issues.
