We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>We are seeking a <strong>Bilingual Learning Developer (French/English)</strong> to support the design and development of engaging learning experiences for our client. This short-term contract role is ideal for someone with a strong <strong>instructional design background</strong> who can translate learning objectives into effective digital learning solutions. The successful candidate will work closely with subject matter experts and stakeholders to create clear, engaging, and accessible learning materials in both <strong>English and French</strong>.</p><p><br></p><p>Contract: 3 months to start, opportunities to extend</p><p>Location: Remote, work in EST hours (Candidates must be local to the Greater Toronto Area or Montreal) </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and develop learning solutions such as eLearning modules, job aids, facilitator guides, and microlearning resources.</li><li>Apply <strong>instructional design methodologies</strong> (e.g., ADDIE, adult learning principles) to create effective learning experiences.</li><li>Collaborate with subject matter experts to gather content and translate it into engaging learning materials.</li><li>Develop and adapt learning content in <strong>both English and French</strong>, ensuring linguistic accuracy and cultural appropriateness.</li><li>Review and update existing training materials to improve clarity, engagement, and effectiveness.</li><li>Ensure learning content meets accessibility and quality standards.</li></ul>
We are looking for a skilled Co-Pilot Trainer to join our team in Concord, Ontario. As part of this long-term contract position, you will play a key role in delivering effective training programs and ensuring employees are equipped to use advanced tools, including AI Co-Pilot applications. This role requires a bilingual, detail-oriented individual with expertise in corporate training and technical troubleshooting.<br><br>Responsibilities:<br>• Develop and deliver comprehensive training sessions, both in-person and virtual, to enhance employee proficiency in AI Co-Pilot tools and related software.<br>• Create and maintain training materials tailored to the needs of various departments, ensuring clarity and accessibility.<br>• Troubleshoot and resolve technical issues related to applications and systems to minimize disruptions during training.<br>• Stay updated on developments in AI technologies, particularly Co-Pilot, and integrate new features into training programs.<br>• Collaborate with teams across departments to understand their software requirements and align training content accordingly.<br>• Use platforms such as SharePoint and other CRM tools to organize and share resources effectively.<br>• Manage documentation processes to ensure all training content and updates are accurately recorded and accessible.<br>• Conduct evaluations to measure the effectiveness of training programs and implement improvements based on feedback.<br>• Travel within Ontario and other designated regions as required to deliver training sessions.<br>• Provide bilingual support (French and English) to ensure accessibility for all participants.
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
We are looking for a detail-oriented Billing Coordinator to join our team in Mississauga, Ontario. In this Contract to permanent position, you will play a key role in managing billing and accounts payable processes while ensuring accuracy and efficiency. This is an excellent opportunity to contribute to a dynamic environment and support essential financial operations.<br><br>Responsibilities:<br>• Process and review subcontractor invoices, ensuring all billing details are accurate and entered into the system.<br>• Utilize basic Excel formulas to populate and analyze billing data, including generating Gross Margin reports.<br>• Collaborate with the national control centre to coordinate requests and dispatch billing tasks to the appropriate branches.<br>• Communicate with subcontractors to verify and reconcile billing information.<br>• Maintain and update accounts payable records, ensuring timely payment processing.<br>• Conduct thorough analysis of billing data to identify discrepancies and resolve issues promptly.<br>• Ensure compliance with company policies and procedures related to billing and accounts payable.<br>• Support financial reporting by providing accurate and organized documentation.<br>• Work closely with team members to streamline billing processes and improve operational efficiency.
Reporting to a program manager, the Home Support Coordinator assists in coordinating and monitoring service for community clients and scheduling workers in both the community and other Reconnect programs. The successful candidate will in, collaboration with their manager, monitor, support and assist in directing Home Support Workers and program staff and maintain appropriate records. The duties and responsibilities of this position include but are not limited to:<br> <br>• Receives and handles issues including service scheduling, cancellations, billing, etc. and seeks the support of management when needed;<br>• Works closely with Case Workers and management to assure that client care plans are incorporated in service delivery;<br>• Point person for scheduling client services in Services for Seniors programs;<br>• Maintains and files all required documentation, statistics and records for the department;<br>• Completes all other duties as assigned by the program manager.<br> <br>The successful candidate will possess:<br>• Community College Diploma in related field;<br>• Two or more years related experience; preferably in a health care setting;<br>• Minimum 2 years electronic scheduling experience.<br> <br> <br>Key skills and abilities we are looking for:<br> <br>• Sound organizational skills with the ability to multi-task and meet conflicting deadlines are essential; <br>• Demonstrated problem-solving skills;<br>• Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;<br>• Excellent interpersonal and communication skills, and ability to effectively act as an agent for Reconnect with internal and external stakeholders;<br>• Applied computer skills (Microsoft Office, Client Information Systems, Scheduling softwares);<br>• Fluency in a second language is a strong asset.<br> <br>Special Requirements:<br>• Criminal all candidates required to undergo background check;<br>• Must be willing to work flexible hours to fulfill the needs of the position, as required;<br>• Must be willing to work weekends and some statutory holidays. <br> <br>Who we are:<br>Reconnect Community Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you.<br><br>Responsibilities:<br>• Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels.<br>• Monitor and track freight movements from dispatch to delivery, resolving delays or issues proactively.<br>• Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels.<br>• Collaborate with carriers, warehouse teams, and customer service representatives to ensure efficient order processing.<br>• Maintain and update accurate shipment data in logistics systems, providing timely updates to stakeholders.<br>• Support inventory management by reconciling discrepancies and organizing cycle counts.<br>• Communicate order statuses, delays, or issues clearly and promptly to customers.<br>• Assist in negotiating rates, selecting carriers, and driving continuous improvement initiatives.<br>• Ensure compliance with transportation regulations, health and safety standards, and company policies.
We are looking for an experienced Logistics Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in managing logistics operations, ensuring seamless coordination of shipping and receiving activities. This position is ideal for someone with a strong background in logistics and a commitment to delivering efficient and accurate results.<br><br>Responsibilities:<br>• Process purchase orders and review receiving documentation to ensure accuracy and completeness.<br>• Collect and verify packing slips, matching them to corresponding purchase orders.<br>• Enter and receive items into the system, maintaining accurate records of inventory.<br>• Investigate discrepancies in documentation or inventory and collaborate with internal teams to resolve issues.<br>• Work closely with engineering and operations teams to streamline logistics processes and improve efficiency.<br>• Utilize business systems, including ERP and CRM tools, to manage logistics data effectively.<br>• Coordinate shipping functions and transportation services to meet organizational needs.<br>• Provide exceptional customer service by addressing logistics-related inquiries and concerns.<br>• Monitor and maintain compliance with company procedures and industry regulations.<br>• Support office functions related to logistics and inventory management.
