<p>Are you an experienced accounting professional looking for an opportunity to lead and grow within a dynamic and growing company? Our client specializes in custom design, manufacture, and assembly of of projects throughout North America and expanding the team by hiring a Controller. <strong>Note that this role is 100% onsite until the new Controller is able to effectly perform the position in a hybrid capacity.</strong></p><p><br></p><p>As the Controller, you will report to the COO and take ownership of the organization's financial operations, ensuring accuracy and efficiency while supporting business goals. You will be an integral part of the leadership team and collaborate with other departments including Operations, Production, Project Management and Supply Chain/Procurement.</p><p><br></p><p><strong>Responsibilities include:</strong></p><ul><li><strong>Leadership & Oversight: </strong>Provide direction for daily accounting processes, including accounts payable, accounts receivable, payroll, and the general ledger.</li><li><strong>Financial Reporting:</strong> Ensure accurate and timely preparation of monthly, quarterly, and annual financial reports.</li><li><strong>Internal Controls: </strong>Maintain internal financial safeguards, oversee budgets, track costs, and monitor expenditures.</li><li><strong>Cash Flow Management: </strong>Drive forecasting and cash flow planning in collaboration with organizational leadership.</li><li><strong>Audit Readiness: </strong>Coordinate the annual audit process and serve as the primary liaison for external auditors.</li><li><strong>Compliance:</strong> Ensure adherence to all financial, tax, and regulatory reporting requirements.</li><li><strong>Process Improvement: </strong>Lead initiatives to optimize accounting processes and systems for greater efficiency.</li><li><strong>Inventory Management:</strong> Support cost tracking and analysis for inventory control.</li><li><strong>Project Support:</strong> Provide financial expertise related to cost control, job costing, and billing for project management teams.</li><li><strong>Team Development: </strong>Supervise, train, and mentor junior accounting staff, fostering a high-performance team-oriented culture.</li></ul><p><br></p>
<p>Robert Half is proud to partner with an esteemed client in Mississauga who is seeking a skilled and proactive <strong>Controller</strong> to lead their financial operations. This role offers the chance to make a significant impact by overseeing accounting functions, optimizing processes, and collaborating with senior leadership. If you thrive in a fast-paced environment and have a "can-do" attitude, we encourage you to learn more about this exciting opportunity!</p><p><br></p><p>As the Controller, you will be responsible for managing the company’s financial health and playing a pivotal role in ensuring operational success. Key duties include:</p><ul><li>Handling <strong>general accounting tasks</strong> such as managing accounts payable/receivable, performing reconciliations, preparing journal entries, and generating detailed financial reports.</li><li>Leading <strong>monthly, quarterly, and year-end close processes</strong>, guaranteeing deadlines are met and financial records are accurate.</li><li>Creating <strong>budgets</strong>, generating <strong>forecasts</strong>, and performing <strong>financial analysis</strong> to guide organizational decision-making.</li><li>Collaborating directly with the<strong> Senior Leadership and External Partners</strong> to support strategic planning and ensure compliance with audits and tax filings.</li><li>Driving <strong>system optimization projects</strong> while contributing to continuous improvement initiatives to streamline workflows and improve efficiency.</li></ul>
<p>Our client is seeking a highly skilled Assistant Controller to join our corporate finance team. The successful candidate will play a key role in supporting monthly financial consolidation, analysis, and reporting across divisions, as well as overseeing core accounting functions and compliance activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with monthly financial consolidation and detailed analysis of divisional results and reporting packages.</li><li>Review reconciliations of divisional balance sheets and intercompany accounts.</li><li>Oversee corporate office accounting, including accounts payable, bank reconciliations, journal entries, and account analysis.</li><li>Prepare monthly internal reports and Key Performance Indicators for senior management.</li><li>Manage the approval process for corporate capital expenditures.</li><li>Support quarterly and annual financial statement preparation, including note disclosures.</li><li>Assist in preparing board materials and the annual business plan.</li><li>Perform annual internal audits at divisional locations (travel required) and provide year-end audit support.</li><li>Assist with annual budget consolidation and review.</li><li>Review tax returns and reconcile book to taxable income for foreign divisions; assist with Canadian and US tax return filings.</li><li>Complete annual compliance filings (T1134s, Surveys, Department of Commerce, etc.).</li><li>Participate in special projects as needed.</li></ul><p><br></p>
<p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
<p>Our client, a growing multi-entity film production company, is seeking an <strong>Assistant Controller</strong> to support their corporate and production accounting functions. This role is ideal for a hands-on accounting professional with strong full-cycle experience, exceptional attention to detail, and the ability to manage the financials of multiple entities in a fast-paced, project-driven environment. Film production experience is an asset, but not required.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead full-cycle accounting for multiple corporate and production entities, including journal entries, reconciliations, month-end and year-end close.</li><li>Prepare accurate and timely financial statements and management reporting packages.</li><li>Maintain the general ledger and ensure compliance with internal controls and accounting policies.</li><li>Support external audits, providing working papers and responding to auditor requests.</li><li>Oversee accounting and reporting across several corporate and project entities.</li><li>Manage intercompany transactions, eliminations, and reconciliation of shared services or overhead allocations.</li><li>Assist the CFO with consolidated statements and financial analysis.</li><li>Collaborate with production teams to monitor budgets, track spend, and analyze variances.</li><li>Review production-related invoices, cost reports, and ensure alignment with project budgets.</li><li>Support cash flow forecasting related to individual film and TV projects.</li><li>Oversee AP, AR, payroll review, and cash management across entities.</li><li>Ensure accurate coding and processing of production and corporate expenditures.</li><li>Maintain strong documentation, filing, and internal control processes.</li><li>Provide financial insight and analysis to support the CFO in strategic and operational decision-making.</li><li>Assist in budgeting, forecasting, and scenario modeling for both corporate and production environments.</li><li>Identify opportunities to improve processes, systems, and reporting efficiency.</li></ul>
We are looking for an accomplished Project Manager/Senior Consultant to oversee a large-scale technology implementation in the retail sector. This long-term contract position offers the opportunity to lead and manage the deployment of cutting-edge systems across numerous store locations. The role requires exceptional leadership and organizational skills to ensure successful project delivery that meets both technical and business objectives.<br><br>Responsibilities:<br>• Lead the end-to-end implementation of Microsoft Dynamics 365 Business Central and LS Retail across multiple retail locations.<br>• Collaborate with external vendors, internal teams, and third-party integrators to ensure seamless project execution.<br>• Manage project timelines, budgets, and resources to deliver on schedule and within financial constraints.<br>• Develop detailed project plans, including risk assessments and mitigation strategies.<br>• Facilitate communication between IT, retail operations, and store leadership to align goals and expectations.<br>• Monitor project progress and performance, addressing challenges and implementing solutions as needed.<br>• Conduct quality assurance checks to ensure all deliverables meet established standards.<br>• Oversee testing and deployment phases, ensuring systems are functional and optimized.<br>• Provide regular updates and reports to stakeholders, maintaining transparency throughout the project.<br>• Establish scalable processes and frameworks to support future growth and system enhancements.
<p><strong>Job Description: Accounting Manager – 1-year contract</strong></p><p><br></p><p>Our client in Kitchener is seeking an Accounting Manager for a 1-year contract. The successful candidate will oversee day-to-day management of AP/AR functions, lead month-end and year-end close activities, and handle trust accounting reconciliations related to real estate closings. The ideal professional is hands-on, detail-oriented, eager to learn, and able to manage competing deadlines in a collaborative team environment. Working arrangement is onsite, 5 days weekly. Free parking is available.</p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and execute full-cycle Accounts Receivable and Accounts Payable processes, ensuring accurate and timely record-keeping.</li><li>Conduct bank and trust account reconciliations, especially in conjunction with month-end (due by the 23rd of the following month) and year-end close processes.</li><li>Prepare and review financial statements, cash flow reports, and handle trust accounting specific to real estate closings.</li><li>Manage the monthly closing process, ensuring transaction completeness and reconciliation accuracy.</li><li>Prepare and post journal entries; review and ensure proper documentation for all entries.</li><li>Perform advanced Excel analyses, including pivot tables and VLOOKUPs, to support reporting and reconciliations.</li><li>Support or lead a small team as business needs require.</li><li>Ensure compliance with internal controls and maintain records in accordance with law/real estate industry standards.</li><li>Adapt to learning new tasks and accounting systems as required.</li></ul><p><br></p>
<p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
<p>Are you a visionary financial leader with a knack for multi-entity operations, technology integration, and process improvement? If so, we have an excellent opportunity as a <strong>Group Controller</strong> for a well-established and growing distribution organization. Our client prides itself on fostering a collaborative culture and values-driven growth backed by acquisitions.</p><p><br></p><p>Reporting to the CFO and leading a team of 7-10 staff, this is a unique opportunity to lead change within a company that supports career development and values innovation. We're looking for someone who thrives in a fast-paced yet supportive environment and who brings a combination of technical expertise, leadership acumen, and a collaborative spirit.</p><p><br></p><p><strong>What is in it for you?</strong></p><ul><li>Low Turnover with Tenured Teams: Be part of a stable environment where existing teams have deep industry knowledge and long-standing relationships.</li><li>Growth Through Acquisitions: Join a company that’s expanding operations strategically, creating opportunities for internal career advancement.</li><li>Career Development: Become a key player in an organization that prioritizes investing in employees' growth and upward mobility.</li><li>Technology-Driven: Lead the charge in automating financial reporting and implementing ERP/dashboards for smarter, faster decision-making.</li></ul><p><strong>Key Responsibilities:</strong></p><p><strong>Accounting and Financial Reporting (ASPE)</strong></p><ul><li>Oversee financial reporting across Canadian and US business units, ensuring timely, accurate, and insights-driven consolidation on a monthly, quarterly, trailing 12-month, and annual basis.</li><li>Conduct robust variance analyses and close month-end processes within 10 business days, including workbook updates and intercompany reconciliations.</li><li>Oversee inventory valuation considerations (e.g., tariffs, landed costs, purchase discounts) and performance metrics across numerous product lines.</li></ul><p><strong>Tax Compliance</strong></p><ul><li>Manage corporate tax reporting and timely compliance across Canada and the United States, including transfer pricing arrangements.</li><li>Collaborate with external tax advisors on complex filings for federal, state/provincial, and local requirements.</li></ul><p><strong>Strategic Financial Initiatives</strong></p><ul><li>Support M& A due diligence, post-acquisition integration, and financial modeling for strategic growth initiatives.</li><li>Forecast trends in working capital, backlogs, pricing margins, and customer/supplier behavior to optimize business decisions.</li><li>Drive cost reduction via operational synergies during integrations.</li></ul><p><strong>Technology Leadership</strong></p><ul><li>Spearhead ERP system implementations, creating real-time KPI dashboards for more efficient decision-making.</li><li>Leverage AI and automation tools (e.g., BI tools, Expensify) to streamline tasks while maintaining rigorous controls.</li></ul><p><strong>Management & Collaboration</strong></p><ul><li>Partner with cross-functional teams (sales, operations, IT) to align financial strategy with broader business objectives.</li><li>Simplify communication of financial insights for both technical and non-technical stakeholders.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p>
<p>Our client is a family office also operating venture capital funds. Due to exciting growth, they are adding a results-driven Fund Controller to the team. The Fund Controller will have a strong background in Private Equity and U.S. tax and accounting principles for a growing portfolio of approximately 10 private equity funds—and more on the horizon. Reporting to the President, this role extends to overseeing accounting functions for the investment management company. <strong>This role is 100% remote but the Fund Controller must be willing and able to meet in the West GTA several times a year for internal meetings. </strong></p><p><br></p><p>If you’re a highly skilled CPA with proven expertise in Canadian and US fund structures, capital handling, carried interest, performance allocation, and cross-border compliance, this hands-on position offers the opportunity to be a key player in a fast-paced investment environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Fund Accounting & Financial Oversight</strong></p><ul><li>Oversee the accounting and reporting for funds spanning U.S. and Offshore structures.</li><li>Maintain capital account statements, NAV calculations, and investor allocations in-house.</li><li>Manage preparation and review of quarterly/annual financial statements under U.S. GAAP.</li><li>Collaborate with third-party fund administrators and review their financial deliverables.</li><li>Coordinate with external auditors to ensure timely fund audits with precise reporting.</li></ul><p><strong>Tax Compliance & Coordination</strong></p><ul><li>Work with external tax advisors for U.S. partnership tax filings (Form 1065/K-1 preparation and review).</li><li>Reconcile tax allocations, ensuring clear alignment with financial records.</li><li>Oversee FATCA, CRS, and other regulatory reporting requirements.</li><li>Provide end-to-end tax compliance assistance to investors.</li></ul><p><strong>Management Company Accounting</strong></p><ul><li>Handle general ledger entries, payroll, expense tracking, management fee collections, and more for the investment management company.</li><li>Generate financial statements, fund expense chargebacks, and cash flow forecasts regularly.</li><li>Process & Controls</li><li>Develop and implement robust internal controls, policies, and compliance systems.</li><li>Initiate process improvements to boost reporting accuracy and operational efficiency.</li><li>Manage external relationships with auditors, tax advisors, fund administrators, and banking institutions.</li></ul><p><br></p><p><br></p>
<p>Robert Half is partnering with a growing company to find a detail-oriented Accounts Receivable Clerk. If you have strong organizational skills and billing experience, we want to hear from you!</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Set up new clients and manage billing terms for assigned projects</li><li>Collect billing details (POs, change orders, holdbacks, etc.) to ensure invoice accuracy</li><li>Generate and submit invoice drafts for project manager review and approval; revise as needed</li><li>Prepare and send final invoice packages to clients within deadlines</li><li>Support project managers by monitoring and tracking aged accounts receivable</li><li>Escalate and document billing issues as needed</li><li>Collaborate with other teams (Accounts Payable, Project Managers, Operations Finance) to resolve concerns promptly</li><li>Recommend process improvements to streamline billing</li><li>Assist with billing reconciliation, data entry, filing, and maintaining documentation</li><li>Prepare reports and spreadsheets and complete additional tasks as required</li></ul><p><br></p>
<p>Are you an accounting professional with strong attention to detail and a passion for working in a fast-paced, customer-focused industry? Our team is seeking an Accounting Administrator to join a leading automotive dealership. In this key role, you will play a vital part in the financial operations and administrative success of the dealership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, process, and reconcile invoices, purchase orders, vendor payments, and ensure accuracy with dealership policies.</li><li>Maintain deposits, accounts receivable, and petty cash, including daily balancing and proper recordkeeping.</li><li>Conduct account reconciliations, identify discrepancies, and support month-end close processes.</li><li>Perform dealership-specific administrative tasks, support internal and external audits, and ensure compliance with industry regulations and corporate guidelines.</li><li>Collaborate with various dealership departments to seamlessly integrate accounting processes and enhance customer satisfaction.</li></ul><p><br></p>
<p>We are looking for an experienced, detail-oriented US Controller to oversee and manage accounting operations, ensuring the accuracy and integrity of financial records. This role requires a strong understanding of financial reporting, and internal control functions for a fast-growing clean-technology organization. The ideal candidate is hands-on, is looking to come in and hit the ground running via standardizing internal controls, SOP, and excels in dynamic environments with a strong background in manufacturing, inventory management, multi-currency operations, ERP implementation, and full-cycle accounting. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Define accounting workflows, approval structures, and system controls.</p><p>• Supervise high-volume AP/AR processes; ensure timely payments and collections.</p><p>• Manage payroll processing and related reporting.</p><p>• Implement process improvements for scalability and accuracy.</p><p>• Lead the full month-end, quarter-end, and year-end closing process.</p><p>• Prepare, analyze, and present US GAAP-compliant financial statements (P& L, Balance Sheet, Cash Flow).</p><p>• Manage general ledger accuracy, account reconciliations, and journal entries.</p><p>• Own corporate cash management, bank reporting, and forecasting.</p><p>• Drive continuous improvement of accounting policies and internal controls.</p><p>• Lead annual audits and ensure timely review completion.</p><p>• Maintain compliance with federal, state, and local regulations.</p><p>• Oversee tax filings, payroll compliance, and regulatory reporting.</p><p>• Oversee inventory accounting including WIP tracking, standard costing, BOM accuracy, cycle counts, and COGS reconciliation.</p><p>• Partner with Operations to analyze production variances, scrap, rework, and throughput efficiencies.</p><p>• Manage foreign currency transactions, revaluations, intercompany accounts, and multi-entity consolidations.</p>
<p><strong>Controller – Waterloo, Ontario</strong></p><p>Our client is seeking an experienced Controller to join their growing team in Waterloo, Ontario. As a key member of the leadership group, you will be responsible for overseeing all financial operations, leading a high-performing team, and supporting the strategic financial direction of the company.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and manage a multidisciplinary team, including Accounting and IT.</li><li>Oversee and ensure accuracy of financial reporting for major projects.</li><li>Conduct regular departmental meetings with project managers and other team leads to review project status and address financial matters.</li><li>Manage the preparation and submission of monthly progress draws, ensuring timely invoicing and compliance with contractual holdbacks and lien requirements.</li><li>Develop and implement robust forecasting and budgeting frameworks to drive effective financial planning.</li><li>Deliver monthly management reports that provide key insights for senior leadership and stakeholders.</li><li>Coordinate audits and tax-related activities, ensuring regulatory compliance and supporting related processes.</li><li>Establish and maintain reporting systems that drive efficiency and accuracy across operating entities.</li><li>Evaluate team members’ performance with a focus on development and upholding high standards of accountability.</li><li>Utilize Sage 300 and Procore to enhance financial process efficiency and reporting capabilities.</li></ul>
Niagara Region: Thorold, Pelham, Fort Erie, Pt Colborne, ON
onsite
Permanent
130000.00 - 150000.00CAD / Yearly
<p>We are looking for a dedicated Controller to oversee financial operations within our client's manufacturing facility in the Niagara, Ontario region. The ideal candidate will manage accounting functions, ensure compliance with financial regulations, and provide insightful reporting to support strategic decision-making. This role is integral to maintaining accurate financial records and driving cost efficiency. This role is ON SITE with some hybrid allowance.</p><p><br></p><p>Responsibilities:</p><p>• Manage all financial operations, including budgeting, forecasting, and reporting, to ensure accurate and timely information is available.</p><p>• Oversee month-end close processes, ensuring all accounts are reconciled and financial statements are prepared.</p><p>• Implement and monitor cost accounting practices to identify opportunities for efficiency and cost reduction.</p><p>• Prepare and analyze financial reports to provide insights and support decision-making for plant management.</p><p>• Collaborate with cross-functional teams to align financial objectives with operational goals.</p><p>• Ensure compliance with accounting standards, policies, and regulations within the manufacturing environment.</p><p>• Conduct ad hoc financial analyses to address specific business challenges and opportunities.</p><p>• Supervise and mentor the accounting team, fostering growth and maintaining high performance.</p><p>• Utilize accounting software systems to streamline processes and enhance financial data accuracy.</p>
<p>We are looking for a Controller, with a strong construction-industry background, to join our team in Kitchener, Ontario. In this role, you will oversee financial operations, ensure compliance with accounting standards, and lead a team to achieve organizational goals. Your expertise will drive effective financial management and provide valuable insights to support decision-making.</p><p><br></p><p><u>Responsibilities:</u></p><p>• Prepare and manage consolidated financial statements, ensuring accuracy and compliance with regulatory standards (4 operating companies and several other holding companies).</p><p>• Oversee month-end close processes, including journal entries and working papers for multiple entities.</p><p>• Monitor cash flow and manage treasury functions, including monthly draws for construction projects.</p><p>• Supervise and mentor accounting team members, supporting their growth and attention to detail.</p><p>• Review payroll, including payroll processes to ensure accuracy and compliance with regulations.</p><p>• Collaborate with project managers to provide accurate job costing and financial reporting.</p><p>• Lead the implementation and optimization of accounting systems, such as Sage Intacct and ProCore.</p><p>• Conduct financial analysis to support strategic and operational decision-making.</p><p>• Maintain and enhance internal controls and accounting workflows.</p><p>• Coordinate with external auditors and accountants during year-end processes and audits.</p>
We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
