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3 results for Proposal Specialist in Hamilton, ON
- Mississauga, ON
- onsite
- Permanent
- 50000 - 60000 CAD / Yearly
- <p>Our client is seeking a customer-focused Collections Specialist to join their team. This role is responsible for managing a portfolio of B2B accounts, ensuring timely collection of outstanding receivables while maintaining positive customer relationships. The successful candidate will work closely with customers to resolve payment issues, investigate disputes, reconcile accounts, and navigate customer payment portals.</p><p>Key Responsibilities</p><ul><li>Manage an assigned portfolio of B2B customer accounts and proactively follow up on outstanding invoices.</li><li>Contact customers by phone and email to secure payment commitments and resolve delinquent balances.</li><li>Investigate and resolve billing discrepancies, deductions, short payments, and account disputes.</li><li>Reconcile customer accounts and ensure account balances are accurate and up to date.</li><li>Maintain and update customer records, collection notes, and payment commitments.</li><li>Work with internal departments, including Sales, Customer Service, and Accounting, to resolve customer concerns and facilitate payment.</li><li>Utilize customer portals to submit invoices, review payment status, and resolve issues impacting collections.</li><li>Monitor aging reports and prioritize collection efforts accordingly.</li><li>Build strong relationships with customers while maintaining a professional and service-oriented approach.</li><li>Escalate high-risk accounts where appropriate and provide recommendations for next steps.</li></ul><p><br></p>
- 2026-11-02T00:00:00Z
- Toronto, ON
- onsite
- Temporary
- 28 - 30 CAD / Hourly
- We are looking for a Collections Specialist to join a medical device distribution organization in Toronto, Ontario on a Long-term Contract basis. This position will focus on improving aged accounts receivable, applying cash accurately, and supporting day-to-day collections activities across a portfolio of clinic, hospital, and commercial accounts. The successful candidate will work closely with internal stakeholders to resolve outstanding balances, investigate payment discrepancies, and strengthen the accuracy of receivables reporting. This role begins in-office for training and system onboarding, with the opportunity to move to a hybrid schedule once fully established in the position.<br><br>Responsibilities:<br>• Review overdue customer balances, prioritize collection efforts, and follow up with clients to secure payment on outstanding invoices.<br>• Apply incoming payments, investigate unapplied cash, and reconcile account activity to ensure records are current and accurate.<br>• Use Sage 300 to examine invoice history, confirm payment status, and identify items that require correction or escalation.<br>• Work with internal team members to resolve billing issues, purchase order discrepancies, credits, returns, and other account-related exceptions.<br>• Maintain accurate aging information by addressing legacy receivable items and clearing long-outstanding balances where appropriate.<br>• Communicate with clinics, hospitals, and other customers in a clear and attentive manner to support timely payment and preserve strong business relationships.<br>• Assist with documentation and tracking for consignment or usage-based invoicing where billing details, returns, or serial-tracked items affect collections.<br>• Support the preparation of reliable accounts receivable information that contributes to accurate financial reporting and ongoing business operations.
- 2026-10-29T00:00:00Z
- Woodbridge, ON
- onsite
- Permanent
- 80000 - 120000 CAD / Yearly
- We are looking for an Operations Specialist to support the day-to-day flow of inventory, purchasing, logistics, and order execution for a growing product-based business in Woodbridge, Ontario. This position plays a key role in keeping stock levels aligned with demand, coordinating inbound shipments, and ensuring orders are fulfilled accurately across multiple warehouse locations. The successful candidate will also help strengthen operational processes, improve service outcomes, and provide leadership to a team focused on efficient, customer-centred execution.<br><br>Responsibilities:<br>• Direct inventory planning and replenishment activities across several warehouse sites to maintain product availability and balanced stock levels.<br>• Generate and manage purchase orders using demand patterns, forecasts, and replenishment needs while following up on open orders and incoming shipments.<br>• Coordinate international and domestic freight activity by working with suppliers, forwarders, customs partners, and warehouses to keep goods moving on schedule.<br>• Monitor inbound deliveries and resolve issues involving delays, shortages, damaged freight, or order discrepancies before they affect operations.<br>• Oversee order processing from initial receipt through final delivery, ensuring dealer and customer shipments are completed accurately and on time.<br>• Manage operational support related to returns, warranty matters, product replacements, credits, and complex service escalations.<br>• Review inventory performance to identify surplus, slow-moving stock, and opportunities to improve warehouse flow, freight spending, and fulfilment efficiency.<br>• Strengthen workflows, documentation, and reporting across purchasing, inventory control, logistics, and customer service to reduce manual effort and improve consistency.<br>• Establish and track operational performance measures tied to stock accuracy, shipping performance, freight activity, returns, and service quality.<br>• Lead, coach, and develop an operations and customer service team by setting clear expectations, building accountability, and promoting cross-training.
- 2026-10-07T00:00:00Z