Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
<p>Our client is seeking a Financial Reporting Analyst with a strong background in finance, financial analysis, and reporting. This role will take ownership of recurring reporting, prepare management reporting packages, and analyze financial and operational data to support business decisions. The ideal candidate is comfortable managing a high volume of reports, confident in interpreting results, and able to explain the findings clearly to senior management. Strong analytical skills, advanced Excel proficiency, and Power BI experience are key to success in this role.</p><p><br></p><p>Responsibilities:</p><ul><li>Take ownership of recurring management reporting, ensuring reports are accurate, consistent, and delivered on time.</li><li>Prepare and distribute reporting packages across multiple business groups.</li><li>Prepare job costing reports and analyze cost information, trends, and variances.</li><li>Extract data from financial systems and use Excel and Power BI to analyze results and develop reports and dashboards.</li><li>Review reporting outputs, investigate discrepancies, and provide meaningful commentary on key findings.</li><li>Identify trends, variances, and performance indicators that support management’s understanding of business results.</li><li>Prepare executive summaries and presentation materials, providing analytical support for management discussions.</li><li>Respond to ad hoc reporting and analysis requests from leadership and operational teams.</li><li>Collaborate with internal stakeholders to understand reporting requirements and business objectives.</li><li>Improve reporting processes, data quality, and efficiency.</li></ul><p><br></p>
<p>We are partnering with a growing organization to find an experienced Accounts Receivable Specialist to join their team. This is a full-cycle AR role with a strong focus on customer interaction, collections, and billing accuracy across both Canadian and U.S. accounts.</p><p>This position is ideal for a detail-oriented professional who thrives in a high-volume, fast-paced environment and enjoys being in a front-facing, customer-focused role.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounts receivable for a portfolio of customers across North America</li><li>Generate and issue accurate invoices and monthly account statements</li><li>Process incoming payments (EFT, credit card, cheque) and apply accordingly</li><li>Perform regular account reconciliations and resolve discrepancies</li><li>Monitor aging reports and proactively manage collections to ensure timely payment</li><li>Follow up with customers on outstanding balances and resolve billing inquiries or disputes</li><li>Review and process credit applications</li><li>Support order processing and invoicing</li><li>Collaborate with internal teams (including Sales) to resolve billing or order-related issues</li><li>Support Controller with Month End close</li></ul><p><br></p>
<p><strong>Job Title:</strong> NetSuite / Concur AP Consultant</p><p><strong>Location: </strong>Midtown, 2-3 days onsite</p><p><strong>Position Overview:</strong></p><p>Robert Half is seeking a highly experienced <strong>NetSuite / Concur AP Consultant</strong> with <strong>deep Accounts Payable expertise</strong> to support and optimize AP operations. This consultant will be responsible for investigating and resolving critical workflow issues, and determining why processes are not working as expected. This is a 3-6 month contract opportunity.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve Concur invoice processing issues, including backlog/root cause analysis for stuck invoices</li><li>Assess whether the current <strong>NetSuite and Concur integrations/workflows</strong> are functioning optimally</li><li>Lead AP process improvement efforts to drive efficiency, controls, and timely invoice processing</li><li>Partner with stakeholders across the business to identify breakdowns and implement sustainable solutions</li><li>Provide strong functional guidance around AP best practices, controls, and system usage</li><li>Act as a confident, resilient consultant who can challenge stakeholders, push back when needed, and drive accountability</li></ul>
We are looking for an Accounts Receivable Coordinator to support accurate invoicing, timely cash application, and dependable collections activity for our Ontario team. This position plays an important role in maintaining healthy cash flow by managing customer accounts, resolving discrepancies, and keeping records current. The successful candidate will bring strong attention to detail, sound judgement, and the ability to work confidently with billing and reconciliation processes in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices with a high degree of accuracy, ensuring billing aligns with contracts, project details, and internal records.<br>• Apply incoming payments promptly and investigate unmatched receipts to keep account balances current and properly documented.<br>• Monitor outstanding balances, follow up with clients on overdue accounts, and carry out collection activities with strong attention to detail.<br>• Reconcile customer accounts by reviewing transactions, identifying variances, and resolving discrepancies in collaboration with internal teams and external contacts.<br>• Maintain complete and organized accounts receivable records, including payment activity, billing adjustments, and supporting documentation.<br>• Support project-based invoicing requirements by verifying billable information and preparing invoices that reflect approved terms and timelines.<br>• Use Microsoft Dynamics 365 ERP and related systems to process receivable transactions, update account information, and generate reports.<br>• Assist with month-end activities by preparing receivable summaries, reviewing aged accounts, and helping ensure financial data is accurate.
<p>We are looking for an Accounts Receivable Specialist to join a finance team in Mississauga, Ontario on a Contract basis. This position supports accurate billing, timely receivables management, and reliable month-end accounting activities across a range of financial processes. The successful candidate will work closely with cross-functional teams to strengthen reporting accuracy, resolve discrepancies, and maintain well-organized audit support.</p><p><br></p><p>Responsibilities:</p><p>• Partner with project and operations teams to track billing timelines, prepare customer invoices for services and reimbursable materials, secure required approvals, and release invoices promptly.</p><p>• Oversee accounts receivable closing activities at month-end by reviewing billing records, posting transaction batches, completing foreign currency revaluations, and reconciling subledger balances with the general ledger.</p><p>• Record recurring and non-routine journal entries related to accruals, prepayments, payroll, leases, intercompany activity, investment income, intangible assets, and balance reclassifications.</p><p>• Review payroll information on a biweekly basis, coordinate required funding activities, create payroll interface files, and capture period-end payroll accruals accurately.</p><p>• Monitor shipping and inventory support documents, assess material usage and count results, investigate variances, and post appropriate inventory or consumption adjustments.</p><p>• Prepare balance sheet reconciliations, deferred revenue continuity schedules, contract asset accounting entries, and associated foreign exchange adjustments on a monthly and quarterly basis.</p><p>• Calculate cost absorption using labour-hour and trial balance data, then prepare the related accounting entries to support accurate financial reporting.</p><p>• Produce transaction summaries, account reconciliations, and excise tax filings in line with applicable reporting obligations and internal standards.</p><p>• Maintain complete supporting records for audit readiness and assist with external audit requests, tax examinations, and inquiries from internal stakeholders.</p><p>• Work closely with Finance, HR, Project Management, Warehouse, and other business areas to address customer questions, resolve accounting issues, and enhance financial controls and close processes.</p>