Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
<p>We are partnering with a growing organization to find an experienced Accounts Receivable Specialist to join their team. This is a full-cycle AR role with a strong focus on customer interaction, collections, and billing accuracy across both Canadian and U.S. accounts.</p><p>This position is ideal for a detail-oriented professional who thrives in a high-volume, fast-paced environment and enjoys being in a front-facing, customer-focused role.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounts receivable for a portfolio of customers across North America</li><li>Generate and issue accurate invoices and monthly account statements</li><li>Process incoming payments (EFT, credit card, cheque) and apply accordingly</li><li>Perform regular account reconciliations and resolve discrepancies</li><li>Monitor aging reports and proactively manage collections to ensure timely payment</li><li>Follow up with customers on outstanding balances and resolve billing inquiries or disputes</li><li>Review and process credit applications</li><li>Support order processing and invoicing</li><li>Collaborate with internal teams (including Sales) to resolve billing or order-related issues</li><li>Support Controller with Month End close</li></ul><p><br></p>
We are looking for a Collections Specialist to join a medical device distribution organization in Toronto, Ontario on a Long-term Contract basis. This position will focus on improving aged accounts receivable, applying cash accurately, and supporting day-to-day collections activities across a portfolio of clinic, hospital, and commercial accounts. The successful candidate will work closely with internal stakeholders to resolve outstanding balances, investigate payment discrepancies, and strengthen the accuracy of receivables reporting. This role begins in-office for training and system onboarding, with the opportunity to move to a hybrid schedule once fully established in the position.<br><br>Responsibilities:<br>• Review overdue customer balances, prioritize collection efforts, and follow up with clients to secure payment on outstanding invoices.<br>• Apply incoming payments, investigate unapplied cash, and reconcile account activity to ensure records are current and accurate.<br>• Use Sage 300 to examine invoice history, confirm payment status, and identify items that require correction or escalation.<br>• Work with internal team members to resolve billing issues, purchase order discrepancies, credits, returns, and other account-related exceptions.<br>• Maintain accurate aging information by addressing legacy receivable items and clearing long-outstanding balances where appropriate.<br>• Communicate with clinics, hospitals, and other customers in a clear and attentive manner to support timely payment and preserve strong business relationships.<br>• Assist with documentation and tracking for consignment or usage-based invoicing where billing details, returns, or serial-tracked items affect collections.<br>• Support the preparation of reliable accounts receivable information that contributes to accurate financial reporting and ongoing business operations.
We are looking for an Accounts Receivable Specialist to join a growing team in Ontario. In this role, you will help maintain accurate customer accounts, support timely invoicing and payments, and contribute to strong cash flow management. This opportunity is well suited to someone who brings solid receivables experience, strong attention to detail, and confidence working with business clients and financial systems.<br><br>Responsibilities:<br>• Manage the full accounts receivable cycle, including invoice review, payment tracking, and follow-up on outstanding balances.<br>• Reconcile customer accounts regularly to identify discrepancies, resolve variances, and keep records accurate and up to date.<br>• Apply incoming payments accurately and promptly while ensuring cash receipts are posted to the correct accounts.<br>• Conduct business-to-business collection activities with strong attention to detail to reduce overdue accounts and support healthy aging reports.<br>• Prepare billing-related documentation and respond to customer inquiries regarding invoices, payment status, and account details.<br>• Work closely with internal departments to investigate payment issues, clarify account activity, and support timely resolution of outstanding items.<br>• Maintain detailed records in financial systems and spreadsheets to support reporting, audit readiness, and account accuracy.<br>• Assist with collection reporting and account analysis by using system data and Excel-based tracking tools to monitor receivables performance.
We are looking for an Accounts Receivable Clerk to join a busy finance team. This position is suited to someone who takes a careful, organized approach to managing incoming payments, customer accounts, and billing records. The successful candidate will help maintain accurate financial information, support timely collections, and contribute to smooth day-to-day receivables operations.<br><br>Responsibilities:<br>• Prepare and issue customer invoices while confirming that billing details are complete and accurate.<br>• Record incoming payments promptly and apply cash receipts to the correct customer accounts.<br>• Reconcile account balances by investigating discrepancies and resolving outstanding items.<br>• Follow up with clients regarding overdue balances and carry out collection activities with strong attention to detail.<br>• Maintain detailed receivables records in spreadsheets and internal systems to support reporting and audit readiness.<br>• Work with internal teams to address payment concerns, clarify billing questions, and support account resolution.<br>• Review aged receivables regularly and escalate high-risk or long-outstanding accounts when needed.
We are looking for an Accounting Clerk to join a manufacturing organization in Mississauga, Ontario. This position supports day-to-day financial operations by handling payables, maintaining accurate transaction records, and assisting with reconciliations and reporting. The successful candidate will contribute to smooth accounting processes while working closely with internal teams to ensure timely and accurate financial information.<br><br>Responsibilities:<br>• Manage the full cycle of vendor invoice administration, including entry, verification, and preparation of payments.<br>• Process employee expense submissions through Concur and confirm compliance with company guidelines.<br>• Maintain accurate records of banking activity, such as deposits, withdrawals, and corporate credit card transactions.<br>• Examine freight, courier, and shipping invoices to ensure charges are properly documented and coded.<br>• Assist with accounts payable reconciliations and provide support for routine accounting activities across the department.<br>• Contribute to reporting and analysis by reviewing shipment-related costs and matching invoicing details between payables and receivables.<br>• Work within Epicor to complete accounting tasks and adapt to updated system tools and workflows.<br>• Support the implementation and day-to-day use of automation and AI-enabled accounting processes within the team.
We are looking for an Accounts Receivable Clerk to support day-to-day receivables operations in Ontario. This role focuses on maintaining accurate customer accounts, processing incoming payments, and helping ensure invoices and collections are handled efficiently. The ideal candidate brings strong attention to detail, sound judgement, and the ability to manage competing priorities in a fast-paced accounting environment.<br><br>Responsibilities:<br>• Prepare and issue customer invoices accurately and on schedule while confirming supporting details are complete.<br>• Apply incoming payments to the correct accounts and investigate any discrepancies to keep records current.<br>• Reconcile customer balances regularly and resolve variances through careful review of account activity.<br>• Follow up on overdue accounts in a thoughtful and detail-focused manner to support timely collection of outstanding receivables.<br>• Maintain organized billing and payment documentation to support reporting, audit readiness, and internal controls.<br>• Work closely with internal teams and external customers to address payment questions, remittance issues, and account concerns.<br>• Use accounting systems and spreadsheets to track receivables activity, monitor ageing, and produce accurate account information.
We are looking for an experienced Full Charge Bookkeeper to support day-to-day financial operations for a financial services environment in Etobicoke, Ontario. This position is ideal for someone who can manage the full accounting cycle with accuracy, maintain organized records, and help ensure payroll and tax-related obligations are completed on time. The successful candidate will bring strong systems knowledge, sound judgment, and a practical approach to maintaining reliable financial information.<br><br>Responsibilities:<br>• Oversee the complete bookkeeping process, including recording transactions, maintaining ledgers, and reconciling accounts on a regular basis.<br>• Administer payroll activities accurately and on schedule, ensuring employee payments and related deductions are processed correctly.<br>• Prepare and review financial records, reports, and supporting documentation to maintain accurate and current accounting information.<br>• Manage accounts payable and accounts receivable functions, following up on discrepancies and keeping records balanced.<br>• Complete bank, credit card, and general ledger reconciliations to support month-end and year-end close activities.<br>• Use accounting platforms and spreadsheets effectively to track data, generate reports, and improve financial recordkeeping.<br>• Support tax-related bookkeeping tasks by organizing financial data and assisting with required filings and remittances.<br>• Maintain compliance with internal accounting procedures and contribute to updates in financial systems or processes when required.
We are looking for an Accounting Clerk to join a team in Downsview, Ontario on a Long-term Contract assignment. This position will focus on reviewing high-volume financial records, comparing invoice and payment activity across multiple platforms, and identifying gaps that affect year-end reporting accuracy. The successful candidate will be comfortable working with large Excel data sets, following direction independently, and communicating clearly when exceptions or inconsistencies need further review.<br><br>Responsibilities:<br>• Compare invoice, payment, and credit records between QuickBooks and dispatch system exports to identify missing or unmatched transactions.<br>• Analyse large Excel files using lookup and matching functions to reconcile open items and highlight discrepancies in amounts or invoice status.<br>• Investigate variances between systems and organize findings so internal team members can review exceptions that require historical context.<br>• Confirm whether invoices, credits, and related entries have been properly recorded in the accounting system.<br>• Support year-end reconciliation activities by producing accurate data summaries that help clarify financial differences across records.<br>• Work through high volumes of transaction data with strong attention to detail while maintaining accuracy and consistency.<br>• Document recurring issues in the flow of financial information between systems and report patterns that may be contributing to posting gaps.<br>• Collaborate with staff across multiple locations when additional information is needed to validate records or resolve open items.