2 results for Senior Call Centre Specialist in Calgary, AB
Collections Specialist
- Calgary, AB
- onsite
- Permanent
-
- CAD / Yearly
- <p>Our client is looking for a detail-oriented Collections Specialist to join their accounting and finance team. This role is ideal for a professional with strong communication skills, a customer-focused approach, and experience managing accounts receivable and outstanding balances. The Collections Specialist will play an important part in supporting cash flow, resolving billing issues, and maintaining positive client relationships.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research and resolve billing discrepancies, payment issues, and account disputes</li><li>Process account adjustments, payment arrangements, and account reconciliations</li><li>Maintain accurate records of collection activity and customer communications</li><li>Work closely with internal departments, including accounting, customer service, and sales, to resolve outstanding issues</li><li>Support month-end reporting related to accounts receivable and collections</li><li>Recommend accounts for escalation when necessary</li></ul>
- 2026-09-01T19:58:43Z
Billing Administrator
- Calgary, AB
- onsite
- Permanent
-
- CAD / Yearly
- <p>Robert Half is seeking a Billing Administrator on behalf of our client, a growing organization looking for a detail-oriented professional. This role is ideal for someone with strong organizational skills, a high level of accuracy, and experience managing invoicing processes in a fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Prepare, review, and process customer invoices accurately and on schedule</li><li>Verify billing data, pricing, and contract terms to ensure proper invoicing</li><li>Resolve billing discrepancies by working closely with internal departments and clients</li><li>Maintain billing records and update customer account information as needed</li><li>Monitor outstanding invoices and assist with collections follow-up</li><li>Support the preparation and oversight of monthly accrual activities</li><li>Reconcile billing activity and support month-end closing tasks</li><li>Generate billing reports</li><li>Ensure compliance with company policies and established billing procedures</li></ul>
- 2026-08-12T13:53:39Z
