6 results for Customer Service in Calgary, AB

Senior Client Services IT Technician

Calgary, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE: We are seeking a Senior Client Services IT Technician to deliver exceptional technical support across client environments. This hands-on role focuses on troubleshooting complex issues, maintaining systems, and ensuring seamless IT operations while providing a high level of customer service.Key responsibilities include:<ul><li>Acting as the primary point of contact for user support (in-person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure successful issue resolution and satisfaction</li><li>Recommending tailored IT solutions based on client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is an exciting opportunity to join a growing, fast-paced organization where your technical expertise and customer service skills will make a real impact. You’ll work with a variety of clients and technologies, gaining diverse and hands-on experience in a supportive, collaborative environment. The role offers a competitive salary and comprehensive benefits package, along with a strong focus on work-life balance and professional growth. If you’re looking to advance your IT career while working on meaningful challenges, apply now.
2026-05-12T22:43:44Z

Accounts Receivable Supervisor/Manager

Calgary, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is looking for an experienced Accounts Receivable Supervisor/Manager to join their team in Calgary, Alberta. This role supports day-to-day accounts receivable operations by ensuring payments are processed accurately and financial activities are managed efficiently within a fast-paced environment. The ideal candidate is a collaborative and detail-oriented professional with strong leadership skills, operational experience, and the ability to support both team performance and process improvement initiatives.Responsibilities:<ul><li>Oversee daily accounts receivable operations, ensuring accurate payment processing and reconciliations.</li><li>Support the team with complex payment issues and manual transaction reviews.</li><li>Monitor workloads, resolve processing issues, and maintain accuracy across AR activities.</li><li>Lead, coach, and mentor team members to support performance and development.</li><li>Partner with sales and client-facing teams to resolve payment and account inquiries.</li><li>Communicate with clients to address payment discrepancies and outstanding receivables.</li><li>Oversee collections activities with a professional and customer-focused approach.</li><li>Collaborate with operations leadership to improve processes and team performance.</li><li>Support related receivables functions within managed services operations.</li></ul>
2026-05-26T21:58:41Z

Accounts Receivable Analyst

Calgary, AB
onsite
Contract / Temporary
- CAD / Hourly
Our client is looking for an Accounts Receivable Analyst to join a communications organization in Calgary, Alberta on a long-term contract basis. This role is ideal for someone with strong analytical skills and collections experience who can support customer accounts, resolve payment issues, and maintain accurate receivables records in a fast-paced environment. Responsibilities:<ul><li>Contact overdue customers through phone and written communication to secure payments</li><li>Negotiate payment arrangements while maintaining positive customer relationships</li><li>Reconcile accounts and resolve discrepancies, deductions, and short payments</li><li>Partner with internal teams to resolve billing and payment-related issues</li><li>Monitor customer payment trends and assess credit risk exposure</li><li>Manage credit hold processes and coordinate account releases when appropriate</li><li>Review requests for revised payment terms and provide recommendations</li><li>Investigate unapplied cash, credits, and outstanding payment items</li><li>Maintain accurate documentation of collection activity and customer communication</li><li>Provide updates on high-risk accounts and collection trends to management</li></ul>
2026-05-19T17:14:13Z

Business Analyst

Calgary, AB
onsite
Contract / Temporary
- CAD / Hourly
THE ROLE:We are seeking a Business Analyst with strong Microsoft Dynamics 365 Business Central experience to support system optimization, user adoption, and operational efficiency. This role will focus on improving pricing structures, inventory processes, and overall system functionality while providing hands-on support and training to end users.Key responsibilities include:<ul><li>Develop and refine customer pricing structures and pricing lists within Business Central</li><li>Provide guidance and training on Business Central best practices (e.g., customer lookups, navigation, functionality)</li><li>Create user-friendly documentation and training materials to support internal adoption</li><li>Support inventory management processes, including oversight of high-volume, fast-moving stock</li><li>Design and implement purchase order workflows tied to inventory thresholds</li><li>Enhance the functionality and usability of inventory and sales order modules</li><li>Identify opportunities to enable additional system features (e.g., work order modules) and provide recommendations</li><li>Perform configuration updates and system improvements across key functional areas</li></ul>ABOUT YOU:You are a hands-on, solutions-focused Business Analyst who enjoys optimizing systems and supporting business users. You bring a strong functional understanding of ERP systems, particularly Business Central, and are comfortable working independently while driving meaningful improvements. You take initiative, communicate clearly, and can translate business needs into practical system solutions. WHAT’S ON OFFER:This opportunity offers a competitive wage reflective of experience, along with the chance to play a key role in enhancing and shaping system processes within a growing organization. You’ll have the autonomy to make impactful improvements, collaborate with stakeholders across the business, and contribute to long-term operational success in a dynamic environment. If you're ready to make a tangible difference, we invite you to submit your application online today!
2026-05-29T22:33:45Z

Junior accountant

Calgary, AB
remote
Contract / Temporary
- CAD / Hourly
Our client is looking for a detail-oriented Junior Accountant / Accounting Clerk to join their team in Calgary, Alberta. This role supports accounts payable, accounts receivable, reconciliations, and general administrative accounting functions while assisting the finance team with reporting and month-end activities. The ideal candidate is organized, detail-oriented, and eager to grow within an accounting role.Responsibilities<ul><li>Process accounts payable and accounts receivable transactions accurately and efficiently.</li><li>Perform data entry, invoice processing, and payment application tasks.</li><li>Prepare bank, credit card, and account reconciliations.</li><li>Assist with month-end close activities, journal entries, and general ledger maintenance.</li><li>Maintain accurate financial records and supporting documentation.</li><li>Respond to vendor and customer inquiries in a professional and timely manner.</li><li>Support reporting, filing, and administrative accounting functions as required.</li><li>Assist with ad hoc accounting projects and process improvement initiatives.</li></ul>
2026-05-26T22:58:41Z

Collection Specialist

Calgary, AB
remote
Contract / Temporary
- CAD / Hourly
We are currently seeking experienced Collections Specialists for upcoming opportunities with our clients across Calgary and surrounding areas. This shell posting is intended to identify professionals with strong collections experience, excellent communication skills, and the ability to manage high-volume account follow-up in fast-paced environments. Responsibilities:<ul><li>Manage collections activities for overdue customer accounts and maintain regular follow-up communication</li><li>Review aging reports and prioritize outstanding balances for collection efforts</li><li>Contact customers regarding past-due invoices while maintaining professional client relationships</li><li>Investigate payment discrepancies and work with internal teams to resolve account issues</li><li>Apply payments, reconcile customer accounts, and maintain accurate receivable records</li><li>Document collection activity, payment arrangements, and account updates in internal systems</li><li>Support cash flow management by helping reduce aging balances and improve payment timelines</li><li>Assist with reporting, account maintenance, and process improvement initiatives as needed</li></ul>
2026-05-14T21:08:47Z