<p>We are looking for a knowledgeable Dynamics CRM Analyst to join our team in Toronto, Ontario. This role is critical for optimizing and maintaining the Microsoft Dynamics 365 platform, ensuring it meets the evolving needs of the organization. You will collaborate with multiple departments to design workflows, provide technical solutions, and support strategic business goals.</p><p><br></p><p>Responsibilities:</p><p>• Administer the Microsoft Dynamics 365 platform, ensuring system stability, data integrity, and seamless integrations.</p><p>• Develop, refine, and implement custom workflows to streamline business processes and improve operational efficiency.</p><p>• Create and maintain dashboards and reports to deliver actionable insights for various business units, including marketing and sales.</p><p>• Collaborate with stakeholders to gather requirements and translate them into functional solutions within the system.</p><p>• Manage and resolve support tickets, providing timely assistance to end-users while identifying opportunities for long-term improvements.</p><p>• Customize the Dynamics 365 system to align with organizational needs, including scripting and advanced configuration.</p><p>• Monitor system security and compliance, implementing measures to safeguard sensitive data.</p><p>• Stay current with new features and updates in Microsoft Dynamics 365, recommending and implementing enhancements as appropriate.</p><p>• Provide training and guidance to users, ensuring they can leverage the system effectively.</p><p>• Coordinate with IT and other departments to integrate Dynamics 365 with other enterprise systems.</p>
<p>We are looking for an experienced Dynamics 365 Finance & Operations Developer to join our client's team in Toronto, Ontario. In this role, you will play a pivotal part in configuring, maintaining, and optimizing Microsoft Dynamics 365 Finance & Operations to enhance critical business functions such as Finance, Supply Chain, and Operations. Your expertise will ensure seamless collaboration between business stakeholders and technical teams, driving system efficiency and alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain Microsoft Dynamics 365 Finance & Operations to support business processes across Finance, Supply Chain, Procurement, and Manufacturing.</p><p>• Collaborate with business stakeholders to gather requirements and translate them into functional system configurations.</p><p>• Optimize system performance by implementing workflows, managing security architecture, and performing system administration tasks.</p><p>• Troubleshoot and resolve technical issues, ensuring minimal disruption to operations.</p><p>• Develop and document best practices for system configuration and usage, ensuring alignment with organizational standards.</p><p>• Work closely with technical teams to integrate D365 F&O with Power Platform applications and Azure-based solutions.</p><p>• Conduct regular system audits to ensure data accuracy and compliance with company policies.</p><p>• Provide training and support to end-users, enhancing their understanding and utilization of the system.</p><p>• Stay updated on industry trends and advancements in D365 F&O to recommend improvements.</p><p>• Participate in multi-entity or global environment setups, ensuring efficient operations across various business units.</p>
We are looking for a talented D365 CRM Analyst to join our team in Guelph, Ontario. In this role, you will leverage your expertise in Microsoft Dynamics 365 and the Power Platform to develop and implement innovative solutions that address complex business needs. This is a permanent opportunity to collaborate with cross-functional teams and contribute to the optimization of core systems.<br><br>Responsibilities:<br>• Design and configure Microsoft Dynamics 365 solutions, including Power Pages, Power Automate flows, and Power Apps, to meet business requirements.<br>• Collaborate with stakeholders to gather and analyze system and client needs, translating them into effective technical solutions.<br>• Develop and implement custom enhancements, such as plug-ins, workflows, and integrations with third-party applications.<br>• Conduct rigorous testing, including unit and integration tests, to ensure system reliability and performance.<br>• Troubleshoot and resolve technical issues, maintaining data integrity and system functionality.<br>• Identify and implement opportunities for process automation and system improvements to enhance productivity.<br>• Work closely with solution architects to ensure alignment between technical designs and business objectives.<br>• Maintain documentation of system configurations, processes, and updates to support continuous improvement.<br>• Stay up-to-date with emerging technologies and best practices in Microsoft Dynamics 365 and related platforms.
We are looking for an experienced Dynamics Consultant to join our team in Vaughan, Ontario. In this long-term contract position, you will play a key role in optimizing ERP and CRM systems to address business challenges and streamline operations. This opportunity is ideal for professionals with a strong background in enterprise systems and a passion for delivering actionable solutions that drive organizational success.<br><br>Responsibilities:<br>• Analyze system performance and user requests to identify trends and areas for improvement.<br>• Highlight critical issues to leadership and provide actionable recommendations.<br>• Facilitate and lead regular triage meetings to address system challenges.<br>• Translate complex business requirements into practical solutions for ERP and CRM systems.<br>• Deliver Level 3 support and contribute to service delivery management activities.<br>• Collaborate with global business units to stabilize and enhance post-implementation operations.<br>• Track and manage enhancement requests, including details such as origin, nature, and deadlines.<br>• Prepare and present updates on system performance, risks, and progress to senior leadership.<br>• Partner with stakeholders to ensure system improvements align with business goals.<br>• Provide expert insights to address gaps in system design and operational processes.
<p>Our client is seeking an experienced <strong>Ceridian Dayforce Implementation Consultant</strong> to support ongoing system enhancements, troubleshoot existing issues, and lead process improvement initiatives across the payroll/HRIS environment. The ideal consultant will have a strong technical understanding of Dayforce modules and hands‑on experience identifying system gaps, streamlining workflows, and implementing effective solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review the current Ceridian Dayforce configuration to identify system gaps, inefficiencies, and areas for improvement.</li><li>Troubleshoot Dayforce issues related to configuration, integrations, workflows, calculations, and reporting.</li><li>Lead system fixes, enhancements, and optimization activities to improve Dayforce functionality and user experience.</li><li>Collaborate closely with Payroll, HR, and IT teams to understand business requirements and translate them into scalable Dayforce solutions.</li><li>Assess current end‑to‑end processes (time & attendance, payroll, benefits, scheduling, HR) and recommend process improvements.</li><li>Support testing, validation, and documentation for configuration changes or new system updates.</li><li>Provide guidance, best practices, and knowledge transfer to internal teams to strengthen long‑term system ownership.</li><li>Ensure system changes align with compliance requirements and organizational policies.</li></ul><p><br></p>
