<p>We are looking for a highly motivated Customer Experience Specialist to join a team on a contract basis in Markham, Ontario. In this role, you will focus on delivering exceptional service to our customers while ensuring accurate order processing and efficient returns management. This position is ideal for someone with a strong attention to detail, excellent communication skills, and a customer-first mindset.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders, ensuring seamless order entry from receipt to fulfillment.</p><p>• Verify and coordinate order details with relevant departments to guarantee timely delivery.</p><p>• Manage product returns efficiently, maintaining detailed records and resolving any return-related issues.</p><p>• Provide personalized support to customers by addressing inquiries and offering effective solutions.</p><p>• Build strong customer relationships through consistent, high-quality service.</p><p>• Collaborate with inventory, shipping, and other teams to streamline operations and enhance customer satisfaction.</p><p>• Utilize order management systems and software tools to maintain accuracy and efficiency.</p><p>• Troubleshoot and resolve complaints promptly, ensuring a positive resolution for the customer.</p><p>• Contribute to the company’s commitment to operational excellence and outstanding service.</p><p>• Adapt to changing priorities and tasks to support team and business needs.</p>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p>We are looking for an experienced Security Architect to join our team in Georgetown, Ontario. In this long-term contract position, you will play a key role in shaping the technological direction of our organization, focusing on architectural leadership and strategic planning. This role involves working in a manufacturing environment and collaborating with various teams to support governance activities, automation initiatives, and organizational change. This is a 6 month contract to start, with occasional travel to the office in Georgetown, Ontario.</p><p><br></p><p>Responsibilities:</p><ul><li>Executing intake processes for technical architecture, including requirements gathering, consulting with other specialists, investigation of solutions, and high-level </li><li>design. </li><li>· Build trusted advisor relationships and influential partnerships with peer architect/SMEs/specialist based on strong technology expertise and leverage them to </li><li>gather insights concerning on-going/upcoming project initiatives </li><li>· Develop high-level solution architecture that may span multiple work streams whilst identifying downstream dependencies, conduct solutions and options analysis, and </li><li>lead proof of concepts. </li><li>Consult, develop estimates (e.g., time, resources required, cost) for projects and support with planning </li><li>Consult, develop, manage, and maintain architecture standards, reference architectures, and documentation repository </li><li>Conduct architectural reviews and facilitate review meetings; review technical architecture developed by others and ensure alignment to standards; support technical </li><li>architecture governance processes and meetings </li><li>Maintain technology roadmaps </li><li>Collaborate with architects from other IT functions (e.g., Enterprise, Digital, Security, Applications etc..) </li><li>Conduct research to identify potential solutions, future trends and innovations in technology, and assess applicability to I& S </li><li>Provide subject matter expertise on technical architecture</li></ul>
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
<p>Robert Half is partnering with a leading technology-driven organization to recruit an accomplished Cloud Engineer. This is an excellent opportunity to leverage your deep cloud expertise in a dynamic environment, working on next-generation infrastructure and automation initiatives.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Design, deploy, and manage cloud infrastructure across AWS and Azure platforms, ensuring scalability, security, and resilience.</li><li>Oversee data storage, networking, and cybersecurity within cloud ecosystems.</li><li>Implement and optimize containerized applications utilizing orchestration technologies like Kubernetes.</li><li>Establish and enforce robust security controls, maintain compliance with industry standards, and manage risk throughout the development lifecycle.</li><li>Manage and support database operations using AWS/Azure managed database services.</li><li>Build and maintain Infrastructure as Code (IaC) using tools such as Terraform and Ansible.</li><li>Develop, maintain, and enhance CI/CD pipelines with platforms including Jenkins and GitHub Actions.</li><li>Advance monitoring, alerting, and observability using enterprise tools such as Dynatrace, Splunk, and Datadog.</li><li>Automate manual processes with advanced scripting in Python and Bash.</li></ul>
<p><strong>Financial Services | Full-Time | Hybrid</strong></p><p>Our client, a leading financial services organization, is seeking a <strong>Senior Financial Analyst with strong Anaplan expertise</strong> to join their Finance team. This role is ideal for an analytical, systems‑savvy finance professional who enjoys building financial models, enhancing planning tools, and supporting strategic decision‑making in a fast‑paced environment.</p><p>The successful candidate will act as a key finance partner, leveraging Anaplan to improve forecasting, budgeting, and performance reporting across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the development, enhancement, and maintenance of <strong>Anaplan system</strong> to support budgeting, forecasting, workforce planning, and financial performance analytics.</li><li>Partner with business units to translate financial requirements into scalable, automated Anaplan solutions.</li><li>Own the monthly forecasting and annual budgeting processes, ensuring accuracy, consistency, and alignment with corporate strategy.</li><li>Prepare detailed financial analysis, variance reviews, dashboards, and executive‑ready reporting packages.</li><li>Support strategic initiatives by developing financial models, scenario analyses, and business cases.</li><li>Collaborate with Technology and Finance teams to optimize data flows, improve system integrations, and maintain data integrity.</li><li>Enhance reporting capabilities and identify opportunities for automation and process improvements within FP& A.</li><li>Provide insights and recommendations to leadership, influencing financial decisions and supporting long‑term planning.</li><li>Serve as an internal subject‑matter expert on Anaplan functionality, best practices, and governance.</li></ul><p><br></p>
<p>We are looking for a skilled Labour & Employment Lawyer to join our clients team in Markham, Ontario. In this role, you will provide expert legal advice and representation across diverse labour and employment law matters. The ideal candidate will have a strong ability to advocate for clients, conduct workplace investigations, and deliver practical solutions tailored to their needs.</p><p><br></p><p>Responsibilities:</p><p>• Offer comprehensive legal advice and representation on a variety of labour and employment law matters.</p><p>• Advocate for clients before courts, tribunals, and other legal forums to ensure their interests are effectively represented.</p><p>• Conduct thorough workplace investigations and deliver detailed reports with actionable findings.</p><p>• Develop and implement training sessions on workplace policies and employment law compliance.</p><p>• Collaborate closely with clients to understand their business challenges and provide tailored legal solutions.</p><p>• Assess risks, analyze legal exposures, and recommend sustainable courses of action.</p><p>• Build and maintain strong client relationships through proactive communication and trust-building.</p><p>• Stay updated on changes in labour and employment law to provide informed advice.</p><p>• Draft, review, and negotiate employment contracts and other workplace agreements.</p><p>• Assist clients in resolving disputes through mediation and other alternative dispute resolution methods.</p>
<p>We are looking for a skilled and experienced Commercial and Construction Litigation Associate to join our clients team in Toronto, Ontario. This role offers an exciting opportunity to handle diverse litigation cases, including independently managing files, with the backing of a reputable and established firm. The successful candidate will bring a strong background in construction and commercial law and demonstrate exceptional analytical, drafting, and negotiation capabilities.</p><p><br></p><p>Responsibilities:</p><p>• Handle legal matters related to breach of contract, construction delays, and Construction Lien claims.</p><p>• Represent clients in disputes involving shareholder issues, oppression remedies, and derivative claims.</p><p>• Provide expert advice on engineering and architectural concerns within construction projects.</p><p>• Manage cases involving property loss, damage claims, and insurance-related disputes.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Negotiate settlements and resolutions to achieve favourable outcomes for clients.</p><p>• Conduct legal research to support case strategies and ensure compliance with relevant laws.</p><p>• Collaborate with colleagues and clients to deliver high-quality legal services.</p><p>• Advocate for clients in court proceedings and mediations.</p><p>• Maintain effective client relationships and manage case files efficiently.</p>
