<p>Office Manager/Contract Administrator – Hybrid Opportunity</p><p>Our client is a highly specialized software company with over 25 years of experience delivering innovative solutions to protect mission-critical systems. Their expertise serves pivotal industries such as banking, healthcare, and telecommunications.</p><p>We are seeking a results-driven, detail-focused Office Manager to join their dynamic and expanding team. This role will center on contract administration, licensing, client renewals, and ensuring smooth operational workflows.</p><p>As the Office Manager, you’ll work cross-functionally with leadership, clients, and technical teams to streamline processes, maintain compliance, and support business objectives.</p><p>Key Responsibilities:</p><ul><li>Oversee customer contracts, licensing agreements, and renewals, ensuring compliance across all documentation.</li><li>Act as the primary point of contact for legal, procurement, and vendor communications.</li><li>Partner with the sales team to prepare quotes, track contract lifecycles, and guarantee timely renewals.</li><li>Collaborate with senior leadership to refine and enhance operational workflows and business processes.</li><li>Maintain accurate records of client accounts, software usage, and support entitlements.</li><li>Support financial operations including invoicing, vendor payments, and budget oversight.</li><li>Oversee and manage invoicing processes, ensuring accurate and timely billing to customers and clients.</li><li>Verify and reconcile accounts receivable and follow up on outstanding payments.</li><li>Work with Sales to assist with pricing, quotations, inquiries on customer products/licensing/maintenance as required.</li><li>Process incoming sales orders, coordinate with relevant departments to ensure fulfillment, and maintain detailed records.</li><li>Assist with planning, preparation, and shipping for events.</li></ul><p><br></p><ul><li>Maintain accurate records for Employee vacation and other absences using the company’s automated system.</li><li>Meet with employees to resolve any disputes, grievances, or other personnel issues.</li><li>Order and maintain inventory of office supplies.</li><li>Liaise with vendors and service providers for office equipment and contracts.</li><li>Schedule and coordinate meetings, appointments, and travel arrangements as needed.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
<p>Senior Commercial Lending Specialist</p><p><br></p><p><strong>About the Role</strong></p><p>Reporting to management, the Senior Commercial Lending Specialist delivers a full range of commercial lending services to business members. This includes processing and approving applications within authorized limits for commercial loans, mortgages, lines of credit, and construction financing. The role involves financial analysis, underwriting, risk assessment, portfolio monitoring, and a strong focus on accuracy, compliance, and member service.</p><p><br></p><p>This position is ideal for someone who brings credit union experience, strong underwriting expertise, and a passion for helping businesses thrive.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Member & Lending Services</p><ul><li>Conduct interviews with commercial and small business members to determine lending needs and complete loan applications.</li><li>Process applications for commercial loans, builders’ mortgages, lines of credit, and small business lending by reviewing financial statements, credit reports, appraisals, and supporting documentation.</li><li>Prepare loan documentation such as guarantees, promissory notes, security documents, and commitment letters; ensure accuracy and compliance.</li><li>Set up and maintain commercial loan files, ensuring accurate coding, classifications, payment schedules, and system entries.</li></ul><p>Underwriting & Risk Management</p><ul><li>Perform detailed financial analysis, assess risk ratings, evaluate collateral, and make recommendations within established lending limits.</li><li>Review commercial financial statements, cash flow, receivables, and net worth calculations to determine creditworthiness.</li><li>Track and manage renewals, mid-term adjustments, insurance requirements, and security registrations.</li><li>Monitor expiring financial statements, lien searches, PPSA registrations, and property valuations.</li></ul><p>Construction & Mortgage Administration</p><ul><li>Oversee construction mortgages, including site inspections, draw calculations, progress disbursements, and securing proper documentation.</li><li>Prepare payout statements, calculate penalties, and coordinate mortgage discharges with legal teams.</li></ul><p>Portfolio Support & Reporting</p><ul><li>Compile data for month-end reporting, loan renewals, disbursements, appraisals, insurance, and letters of credit.</li><li>Maintain Letters of Credit documentation, process holds/freezes, and manage system updates.</li><li>Provide administrative support to the lending manager, contribute to delinquency monitoring, and coordinate with legal counsel and bailiffs when required.</li></ul><p>Member Service & Team Collaboration</p><ul><li>Respond to member inquiries regarding commercial lending products, criteria, and loan terms.</li><li>Troubleshoot issues with existing commercial accounts and coordinate with internal departments and external stakeholders.</li><li>Provide training and guidance to lending staff on lending policies, procedures, and regulatory requirements.</li></ul><p><br></p><p><br></p>
<p>Robert Half is currently partnering with a leading organization in search of a Senior Manager, Procurement. This is a dynamic role, responsible for managing the procurement process to ensure the efficient and effective sourcing of goods and services that support the organization’s mission. The Senior Manager will work cross-functionally, lead contract negotiations, oversee compliance with corporate policies, and drive best practices in procurement.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Procurement Leadership:</strong> Lead the development and execution of competitive procurement processes, including the preparation of RFPs, RFQs, RFSOs, and RFIs for the entire organization.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with client departments and stakeholders to understand procurement needs, provide guidance on best practices, and facilitate seamless cross-functional communication.</li><li><strong>Contract & Vendor Management:</strong> Negotiate contracts and manage relationships with suppliers. Review parameters of service level agreements and contracts. Conduct vendor presentations and coordinate legal, risk, and technical reviews.</li><li><strong>Compliance & Process Management:</strong> Oversee the corporate procurement system, maintain accurate records, and monitor awards to ensure full compliance with policies, procedures, and best practices.</li><li><strong>Training & Support:</strong> Provide training and support to staff, ensuring consistent understanding and application of procurement policies and procedures.</li><li><strong>Reporting & Data Management:</strong> Manage the contract database and prepare monthly compliance reports and dashboards. Draft contracts using standard templates for execution.</li><li><strong>Continuous Improvement:</strong> Lead initiatives related to process improvement, automation, and support departments throughout the procurement cycle.</li></ul><p><strong>Key Process Indicators & Results Areas:</strong></p><ul><li>Management and execution of bid and tender documentation</li><li>Preparation and review of RFPs</li><li>Monitoring compliance with procurement processes, including policy and procedure adherence</li></ul><p><br></p><p><br></p>
