Lease Assistant Jobs

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Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.13 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-09-23T20:23:49Z

Office & Property Manager

Ottawa, ON
onsite
Permanent
75000.00 - 100000.00 CAD / Yearly
Robert Half is partnering with a well renowned Owner Managed business that's looking to add an experienced Office & Property Manager to join their growing company. This is a full-time/permanent role in the Ottawa-West region. Advantages:-Competitive salary (75-100K) + 10-12% bonus-Full benefits + RRSP matching-3 weeks vacaton-Free parking-Excellent environment Responsibilities:• Oversee lease administration by updating key agreement details, monitoring renewal timelines, tracking rent changes, and ensuring important obligations and notice periods are addressed on schedule.• Work closely with ownership and legal advisors to coordinate lease renewals, amendments, tenant issues, and other matters affecting occupancy and contractual compliance.• Support leasing activity by managing vacant space listings, communicating with brokers and prospective tenants, arranging viewings, and preparing regular updates on market interest and availability.• Establish and maintain a property service request process that records priority, assigned responsibility, costs, response timing, repair type, and completion status for maintenance work.• Organize preventive maintenance plans and service arrangements for building systems, structural elements, parking areas, landscaping, safety equipment, and shared spaces.• Engage approved service providers, monitor contractor performance, and keep insurance certificates, service agreements, inspection documents, and maintenance histories properly documented.• Prepare operating budgets, compile monthly property performance information, and track key financial indicators such as revenue, expenses, arrears, vacancy levels, and net operating results.• Administer tenant billings, supporting documentation, and annual reconciliations while assisting with insurance matters, tax-related reviews, appraisals, and financing information requests.• Manage office administration including correspondence, calendars, meetings, supply coordination, vendor records, document control, and follow-up on action items from leadership discussions.• Coordinate compliance-related activities, respond to urgent maintenance situations, support tenant feedback initiatives, and safeguard confidential business, employee, legal, and financial information.
2026-09-30T15:33:44Z

Property Accountant

Scarborough, ON
onsite
Temporary
50.00 - 50.00 CAD / Hourly
We are looking for a Senior Property Accountant to join a real estate organization in Scarborough, Ontario on a Contract basis. This role supports the financial oversight of a sizeable portfolio of commercial and residential properties by producing accurate reporting, maintaining strong accounting processes, and contributing to budgeting and forecasting activities. The successful candidate will work closely with property management and finance teams to ensure lease-related billings, recoveries, reconciliations, and cash flow reporting are handled with accuracy and timeliness. Responsibilities:• Lead month-end, quarter-end, and year-end accounting activities, including reviewing journal entries, accruals, prepaid expenses, and general ledger balances to ensure records are complete and properly classified.• Prepare regular financial reports and quarterly analyses that highlight property performance, net operating income, budget-to-actual results, and notable fluctuations across the portfolio.• Reconcile bank accounts, receivables, payables, and intercompany balances on a recurring basis, and investigate discrepancies to maintain reliable financial information.• Maintain detailed continuity schedules for capital projects, fixed assets, depreciation, tenant inducements, and leasing-related costs in accordance with established accounting policies.• Validate rent rolls against lease documentation, billing records, and accounting data to confirm rent changes, key lease dates, incentives, deposits, and other tenant charges are reflected correctly.• Calculate and reconcile recoverable operating costs, including common area expenses, taxes, maintenance, insurance, and related tenant billings, based on lease terms and approved allocation methods.• Prepare cash flow reports and short-term forecasts by monitoring collections, payments, arrears, and upcoming funding requirements, escalating concerns when needed.• Support the development of annual budgets and periodic forecasts by partnering with finance and property operations teams to assess revenues, vacancies, expenses, recoveries, and capital plans.• Review accounts payable and accounts receivable activity, assist with collection follow-up, and ensure financial transactions are supported by appropriate documentation and approvals.sENIOR
2026-10-13T20:38:48Z

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