<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
<p>We are recruiting a Project Manager to lead the commissioning and start-up of a brand-new manufacturing plant in the Woodstock area. This role focuses on facility commissioning, equipment installation, capital projects, operational readiness, and cross-functional project leadership.</p><p>Key Responsibilities</p><ul><li>Lead full commissioning of a new manufacturing facility</li><li>Oversee equipment installation, automation integration, utilities, process systems, and plant start-up</li><li>Manage timelines, scope, budgets, and vendor performance</li><li>Coordinate contractors, OEM vendors, engineering teams, and site operations</li><li>Develop commissioning strategy, test plans, punch lists, and acceptance criteria</li><li>Monitor project risks and proactively resolve issues</li><li>Prepare the plant for operational readiness and successful handover</li><li>Drive strong documentation, progress reporting, and communication across teams</li><li>Assess utilities required for all production equipment and ensure proper integration with plant layout and workflow.</li><li>Oversee specification, sourcing, and procurement of new manufacturing equipment.</li><li>Manage installation and integration of machinery as the facility is being constructed.</li><li>Lead FAT and SAT activities to verify equipment performance and readiness before commissioning.</li></ul><p><br></p>
<p>We are currently seeking a dedicated and client-focused Estate Manager (Insolvency Administrator) to join a growing team. This role offers great earning potential with bonuses and plenty of opportunities for career growth.</p><p><br></p><p>As an Estate Manager, you will work directly with clients, guiding them through their debt relief options and ensuring they fully understand the solutions available. This position requires strong communication skills, professionalism, and the ability to provide empathetic and ethical service in line with industry regulations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct initial client meetings, review appointments, and sign-up sessions, providing clear guidance on Consumer Proposals, bankruptcies, and other debt solutions.</li><li>Build and maintain professional relationships with Licensed Insolvency Trustees, Client Support Specialists, Technicians, and other industry professionals.</li><li>Deliver compassionate and knowledgeable service, ensuring clients feel supported and informed.</li><li>Oversee the preparation and administration of insolvency filing documents.</li><li>Maintain quality control, reviewing the work of Technicians and Administrative Clerks for accuracy and completeness.</li><li>Train, coach, and mentor new team members.</li><li>Ensure compliance with the Bankruptcy and Insolvency Act and other relevant regulations.</li></ul><p><br></p><p><br></p>
