<p>Robert Half is seeking a Help Desk/Desktop Support Analyst to join one of our valued Guelph-based clients. In this role, you will provide technical assistance and support for end-users, troubleshoot hardware and software issues, and ensure effective support for technology-related needs within the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly to user inquiries via phone, email, or in person, ensuring a high level of support and professionalism</li><li>Diagnose and resolve technical hardware and software issues, including Windows/Mac operating systems, printers, and network connectivity</li><li>Install, configure, and maintain desktop computers, laptops, mobile devices, and relevant software applications</li><li>Provide support for applications, email systems, and other workplace technologies</li><li>Document issues, solutions, and processes clearly in the ticketing system</li><li>Collaborate with IT team members for escalated and complex technical problems</li><li>Assist with onboarding/offboarding, including account setup and equipment provisioning</li><li>Maintain an inventory of IT equipment and supplies</li><li>Stay informed about technology trends and best practices in desktop support</li></ul><p><br></p>
<p>Our client is seeking an experienced Help Desk/Desktop Support to join a high-performing team in Ottawa. This contract-to-permanent opportunity is ideal for a strategic leader with a strong track record in overseeing software initiatives, driving innovation, and delivering successful project outcomes. The ideal candidate brings deep expertise in Agile transformation, project management, and technical team leadership.</p><p><br></p><p><strong>Requirements:</strong></p><p>-Provide first‑level technical support to users via phone, email, and in person.</p><p>-Troubleshoot hardware, software, and network issues.</p><p>-Install and configure computers, peripherals, and standard applications.</p><p>-Manage user accounts and access (e.g., Active Directory, Microsoft 365).</p><p>-Document support tickets and escalate issues when needed.</p><p>-Assist with device setups, updates, and software deployments.</p><p>-Support remote users using remote access tools.</p><p>-Maintain IT equipment and follow security and IT policies.</p><p><br></p><p><strong>Work Environment:</strong></p><p>-Working conditions are normal for an office environment. Some lifting or moving of equipment up to 40 lbs may be required. In-office work at our Ottawa office is required, and occasional travel may be required.</p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>THE ROLE:</strong></p><p>Our client is seeking a Financial Business Analyst to support a process‑focused engagement with a strong emphasis on workflow documentation, SOP development, and system‑focused user acceptance testing. You will play a key role in capturing detailed future‑state processes, translating them into clear operating procedures, and supporting training initiatives across the organization. This role is ideal for someone with a strong finance background who enjoys shaping structure, clarity, and operational improvements.</p><p><em>Core responsibilities include:</em></p><ul><li>Workflow Documentation: Capture detailed end‑to‑end financial and operational processes</li><li>SOP Creation: Develop clear, organized standard operating procedures</li><li>UAT & Training: Support user acceptance testing and deliver training to teams</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a dedicated Financial Analyst who brings a blend of financial acumen and process expertise. With experience in process improvement or re‑engineering work, you’re skilled at evaluating workflows, identifying gaps, and defining efficient future‑state processes. You show initiative, think broadly about how systems and people interact, and communicate confidently even when navigating pushback. You’re collaborative, organized, and motivated to help build sustainable, well‑documented financial operations.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>Join a mission‑driven, purpose‑focused environment where your contributions will have meaningful organizational impact. This opportunity offers a competitive wage the chance to build foundational SOPs and process frameworks, you’ll gain exposure across finance, operations, and systems. If you’re ready to bring structure, clarity, and thoughtful process improvement to a growing team, we encourage you to apply today</p>
<p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
<p>Are you passionate about digital assets and regulatory compliance? Ready to drive impact at the intersection of traditional finance and cryptocurrency? Join a leading financial institution’s regulated crypto exchange platform as a Crypto & Fiat Analyst / Alert Triage Investigator and play a critical role in our client’s robust financial ecosystem.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li><strong>Alert Triage & Investigation:</strong> Act as a first line of defense (L1), reviewing and triaging both fiat and crypto transaction alerts. Challenge yourself with L2 investigations of complex cases, analyzing transaction data to detect signs of potential suspicious activity.</li><li><strong>Risk & Credit Analysis:</strong> Assess credit data, evaluate financial risks, and conduct detailed analyses for both crypto and fiat transactions.</li><li><strong>Regulatory Compliance:</strong> Prepare and submit Suspicious Transaction Reports (STRs/SARs). Execute hands-on AML, KYC, and EDD practices to maintain strict audit trails and ensure compliance with changing financial regulations.</li><li><strong>Financial Systems Management:</strong> Leverage accounting, CRM, and ERP platforms to monitor, report, and enhance core financial processes. Improve loan administration and maintain collection activities to optimize cash flow and mitigate risk.</li><li><strong>Cross-Functional Collaboration:</strong> Work closely with compliance, operations, and technology teams to resolve cases, streamline alert workflows, and develop enhanced monitoring strategies.</li><li><strong>Reporting & Insights:</strong> Create robust documentation, reports, and actionable insights to inform leadership, drive continuous improvement, and support data-driven decision-making.</li><li><strong>Customer Service:</strong> Address client inquiries and issues with urgency and professionalism, delivering high-touch service in a fast-paced environment.</li></ul><p><br></p>
<p>Robert Half has an exceptional opportunity for a permanent Accounts Payable (A/P) Analyst to join the team at a recognized company in the Healthcare, Hospitals, Social Assistance industry. The Accounts Payable Analyst is responsible for matching, batching, and coding invoices, resolving A/P issues, updating and reconciling sub-ledger to G/L, and processing checks and expense reports. Within this dynamic department, you will have the opportunity to advance and grow your career. The Accounts Payable Analyst role is a permanent position based in the Toronto, Ontario area.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p><br></p><p>- Sort, log, scan, and file invoices, checks, and other documents</p><p><br></p><p>- Handle the customer service needs of internal business partners</p><p><br></p><p>- Manage validating, recording, and mailing checks and expedite special handling</p><p><br></p><p>- Provide support during internal and external audits</p><p><br></p><p>- Handle daily department mail by opening, sorting, and distributing it</p><p><br></p><p>- Produce full-cycle A/P</p><p><br></p><p>- Execute additional tasks as needed</p><p><br></p><p>- Assist the AP/Finance Department with administrative tasks</p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>In this Oracle Cloud Business Analyst role you’ll be working on modifying, enhancing, configuring and customizing Oracle ERP systems for clients across Canada.</p><p><br></p><p>This role is open to candidates living in the Vancouver area. Candidates living in Edmonton may also be considered for the position.</p><p><br></p><p>If you are an experienced Oracle Cloud Business Analyst, then this may be a good role for you. This position is with a well-established, boutique consultancy that specalizes in Oracle ERP consulting and solutions. Due to an increase in new projects, they are now adding new staff members to their team.</p><p><br></p><p>This is a full-time position that includes a competitive base salary, extended health and dental benefits, and paid vacation.</p><p><br></p><p>One of the attractive elements of this job is the chance to work with a steady company that has been operating in the Oracle ERP space for more than 20 years. This roles combines the best elements of working with public sector clients, while you can maintain the flexibility of working for a smaller, private consultancy. And the leadership believe strongly in maintaining a good work life balance, with minimal on-site travel. So it could be a great lifestyle move if you’re looking for this kind of arrangement.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>This is an opportunity to apply your software development skills, and join a fast-growing industrial company in downtown Vancouver. In this role, you’ll be developing solutions, and integrating several off-the-shelf, back-office software applications. Your job will be to understand the business workflows, and then to program the software solutions according to the needs of the business. You will be embedded in the office so you can learn the various workflows, and you’ll be working alongside several other members of the technology team. </p><p><br></p><p>This role will work in the company’s downtown office, which is located close to Burrard Station. The office is bright and modern, and you’ll work closely with your various technical and non-technical colleagues. </p><p>The back-office systems are related to finance, HR and administration. Your job will be too program and configure these systems to bring efficiencies to their operations. </p><p><br></p><p>In terms of technologies, you will be working with various APIs, and programming primarily in JavaScript/TypeScript. In addition, you’ll be managing the version control systems and other tools related to the software development process. </p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits, and stock options. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p><p><br></p>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
<p>We are looking for a skilled Enterprise Risk Management Analyst to join our client's team on a 6 month contract basis. This role is an exciting opportunity for an innovative and detail-oriented individual who is passionate about advancing risk management practices to achieve significant business outcomes. Based in Downtown Vancouver, British Columbia, you will play a key role in supporting and improving risk management frameworks and strategies within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Enhance and maintain Enterprise and Operational Risk Management programs to ensure alignment with organizational goals and risk frameworks.</p><p>• Collaborate with business units to conduct Risk and Controls Self-Assessments, identifying and documenting key risks and controls.</p><p>• Facilitate the Operational Risk Management Committee by preparing agendas, recording minutes, tracking issues, and ensuring action items are addressed.</p><p>• Assess risks associated with new initiatives, projects, and business changes through the New Initiative Risk Assessment process.</p><p>• Partner with the Enterprise Risk Management team to deliver reports, initiatives, and continuous improvement activities.</p><p>• Provide ongoing support to the Enterprise Risk Management team across various tasks and responsibilities.</p><p>• Develop dashboards and reports for data visualization, utilizing tools like Microsoft Power BI to present risk-related insights.</p><p>• Conduct thorough data analysis to evaluate risks and support organizational decision-making processes.</p><p>• Utilize SQL queries and other data tools to enhance reporting and risk assessment capabilities.</p>
<p>We are seeking a seasoned <strong>Manager, Data Integration & Transformation</strong> to lead the design, delivery, and optimization of enterprise-wide data solutions. This role will be responsible for building scalable data integration frameworks that enable reliable, high-quality data flow across cloud and analytics platforms. You will partner closely with technical teams and business stakeholders to modernize data architecture and support advanced analytics initiatives that drive strategic decision-making.</p><p><br></p><p><strong>Why This Role</strong></p><p>This is an opportunity to play a key leadership role in shaping how data is leveraged across the organization. You’ll influence data strategy at scale, guide the adoption of modern cloud and big data technologies, and lead initiatives that enhance analytics, reporting, and predictive capabilities. If you enjoy solving complex data challenges, mentoring high-performing teams, and driving innovation in a fast-evolving data landscape, this role offers both impact and growth.</p>
<p>Are you an experienced <strong>Buyer, Purchasing Specialist, or Analyst</strong> looking to take the next step in your career? Our client is seeking a <strong>Category Manager</strong> to join our clients team and lead multiple product categories within a fast-paced retail environment. This role offers the opportunity to move beyond transactional buying and into strategic category ownership—driving growth, profitability, and innovation.</p><p>You’ll leverage your retail experience and analytical skills to develop category strategies, optimize assortments, and build strong vendor partnerships. If you’re ready to influence business decisions and make a measurable impact, this is the role for you.</p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Transition from tactical buying to full category ownership—developing strategies and implementing plans that align with business goals.</li><li>Create and adjust product assortments and buying strategies based on customer needs and market trends.</li><li>Use your analytical expertise to review financials, manage P& L, and translate insights into actionable strategies.</li><li>Build and maintain strong supplier partnerships to optimize pricing, terms, and profitability.</li><li>Work closely with merchandising, marketing, and operations teams to ensure category success.</li><li>Partner with teams to develop proprietary products and introduce differentiated offerings.</li></ul><p><br></p><p><br></p><p><br></p>
<p>Join a global leader focused on people and innovation, currently undergoing a major digital transformation. We are searching for a strategic Director of Enterprise Systems & Data to head the advancement of ERP, CRM, and Data/BI environments.</p><p><br></p><p><strong>Role Overview:</strong></p><p> As a key member of the senior leadership team, you will drive the modernization of mission-critical platforms like Workday (HCM & Finance), Salesforce, and a contemporary data stack. You’ll be responsible for strategic vision, hands-on leadership, and enabling enterprise technology at scale across multiple international businesses.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and coach cross-functional teams, including managers, engineers, and analysts within ERP, CRM, ETL, and BI domains.</li><li>Develop and execute multi-year technology strategies to optimize enterprise systems, aligning with business goals.</li><li>Oversee the performance, security, and integration of Workday (Finance & HCM), Salesforce, and data warehousing solutions.</li><li>Partner with senior stakeholders to shape technology roadmaps and elevate operational excellence.</li><li>Design and implement policies, processes, and governance frameworks to ensure reliable and scalable technology ecosystems.</li><li>Manage vendor partnerships, contracts, and budgets efficiently.</li><li>Uphold best practices in data governance, focusing on data quality, privacy, and compliance.</li><li>Support program delivery with effective scoping, risk oversight, agile planning, and cross-team collaboration.</li><li>Address engineering challenges and architect robust, scalable solutions.</li><li>Track and report on KPIs, team progress, and enterprise system outcomes.</li><li>Drive talent development through mentorship, hiring, and leadership growth.</li></ul><p><br></p>
<p>Nous recherchons un technicien informatique motivé pour rejoindre l'équipe de notre client dans le cadre d'un contrat à durée déterminée. Ce poste est basé à Montréal et offre une opportunité unique de contribuer à un projet essentiel tout en mettant à profit vos compétences en support technique et service à la clientèle. Vous jouerez un rôle clé dans l'intégration et le soutien des utilisateurs au sein de deux entités récemment acquises.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un support technique de niveau 1 et 2 aux employés des entités nouvellement acquises, couvrant environ 30 à 40 utilisateurs.</p><p>• Collaborer avec l'équipe technique existante pour garantir un service efficace, en tenant compte des différents fuseaux horaires.</p><p>• Participer activement à la migration des utilisateurs vers des environnements virtuels comme VMware et Citrix.</p><p>• Configurer et intégrer des comptes Office 365, notamment Exchange, Teams et SharePoint.</p><p>• Installer et configurer les postes de travail, imprimantes et autres périphériques nécessaires.</p><p>• Identifier et résoudre les problèmes liés au matériel, aux logiciels et au réseau.</p><p>• Documenter les interventions et gérer les demandes dans le système de suivi des billets.</p><p>• Travailler en étroite collaboration avec le gestionnaire du centre de services pour coordonner les activités liées au support technique.</p>
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p>Nous recherchons un analyste en gestion des stocks pour rejoindre notre l'équipe de notre client. Ce poste clé vous permettra de jouer un rôle essentiel dans la gestion des stocks et la facturation, en collaborant avec différentes équipes internes et externes. Si vous êtes organisé, proactif et avez un œil pour les détails, cette opportunité est faite pour vous.</p><p><br></p><p>Responsibilities:</p><p>• Assurer l'attribution des numéros de lots d'entrepôt aux stocks dans le système SAPB1</p><p>• Effectuer la facturation quotidienne des clients avec précision.</p><p>• Réconcilier mensuellement les rapports d'inventaire des entrepôts tiers avec les données internes et apporter les ajustements nécessaires.</p><p>• Collaborer avec les fournisseurs d'entrepôts externes pour résoudre les écarts et les problèmes.</p><p>• Interagir avec les départements internes de logistique, chaîne d'approvisionnement et service à la clientèle pour résoudre les divergences.</p><p>• Maintenir des rapports précis et à jour pour soutenir les opérations.</p><p>• Contribuer à améliorer les processus liés à la gestion des stocks et à la facturation.</p><p>• Participer activement à la formation et au développement des processus internes.</p><p>• Fournir un soutien administratif et analytique aux équipes concernées.</p><p>• Identifier et proposer des solutions pour optimiser les flux de travail liés aux stocks.</p>
<p>Nous recherchons un analyste en support technique pour fournir une assistance informatique essentielle à nos équipes. Ce poste contractuel offre une opportunité de contribuer à la continuité des opérations dans un environnement dynamique et en évolution. Le candidat idéal sera motivé, axé sur les solutions et capable de répondre efficacement aux besoins des utilisateurs.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un support technique aux utilisateurs pour résoudre les problèmes liés aux applications et aux postes de travail.</p><p>• Diagnostiquer et résoudre les problèmes matériels et logiciels dans un délai raisonnable.</p><p>• Assurer une communication claire et efficace avec les utilisateurs pour comprendre leurs besoins et fournir des solutions appropriées.</p><p>• Installer, configurer et mettre à jour les équipements informatiques et les logiciels selon les procédures établies.</p><p>• Identifier les opportunités d'amélioration des processus de support informatique et proposer des recommandations.</p><p>• Maintenir une documentation complète et précise des incidents, des solutions et des configurations.</p><p>• Collaborer avec les équipes internes pour garantir une transition fluide lors des changements technologiques.</p><p>• Fournir des formations de base aux utilisateurs pour les aider à mieux comprendre et utiliser les systèmes informatiques.</p><p>• Assurer le suivi des demandes de support jusqu'à leur résolution complète.</p><p>• Respecter les normes de sécurité informatique et les politiques de l'organisation.</p>
<p>Robert Half Technology is looking to hire a full time / permanent Business Systems Manager for a current vacancy that we are sourcing for.</p><p><br></p><p>This is an exciting opportunity that is offer growth, stability and excellent work culture to help progress your career and make a difference in their organization.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Business Systems Manager</p><p>Type: Full Time / Permanent</p><p>Location: GTA</p><p>Compensation: $130k to $150k (Some flexibility) + Bonus (5%) + 4 Weeks + 5 PTO Days + Statutory Holidays + Strong Benefits with RSP Match</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Strategic ERP Leadership: Spearhead the optimization and utilization of the Dynamics 365 (D365) platform, acting as a bridge between IT and business units to ensure operations are aligned with technical capabilities.</p><p><br></p><p>Stakeholder Management: Serve as a trusted business partner to executive leadership (VPs/Directors), confidently influencing decision-making and ensuring alignment on the D365 roadmap; change management.</p><p><br></p><p>Team Development: Lead, mentor, and scale the current ERP team, fostering a culture of autonomy and growth.</p><p><br></p><p>Project & Change Management: Oversee the end-to-end lifecycle of ERP initiatives, specifically driving the critical Go-Live, while managing organizational change to ensure user adoption.</p><p><br></p><p>Operational Excellence: Apply deep manufacturing industry knowledge (Production, Order Entry, Finance) to streamline business operations and drive vision without the need for micromanagement.</p>
