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42 results for Customer Service Specialist jobs

Bilingual French Collections Specialist
  • North York, ON
  • onsite
  • Contract / Temporary to Hire
  • 24.70 - 28.60 CAD / Hourly
  • We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Conduct both inbound and outbound collections calls to recover overdue payments.<br>• Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.<br>• Address vendor inquiries promptly and provide accurate information.<br>• Maintain and update customer files regularly to ensure all data remains accurate and current.<br>• Follow up on past-due accounts and document all interactions and outcomes in the system.<br>• Accurately record customer payments and ensure they are properly reflected in relevant reports.
  • 2025-08-19T14:08:56Z
Accounts Receivable – Cash Application Specialist
  • Vancouver, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Our client, located in Vancouver, is seeking a detail-oriented and reliable Accounts Receivable – Cash Application Specialist to join their large finance team. In this role, you will be responsible for accurately posting and reconciling payments, resolving discrepancies, and supporting AR processes to ensure timely and accurate financial reporting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Post daily cash receipts (cheques, EFTs, e-transfers, credit cards) in a timely manner to maintain accurate AR balances</li><li>Identify and resolve discrepancies between payments and invoices</li><li>Process credit card payments, e-transfers, and refunds</li><li>Correct posting errors and apply prepayments to the appropriate invoices</li><li>Prepare and deliver daily deposit reports to management</li><li>Monitor and manage the AR inbox to ensure timely response to inquiries</li><li>Complete vendor setup and payment forms to enable direct deposit processing</li><li>Generate and update monthly aging reports for large clients (e.g., insurers, property managers)</li><li>Collaborate with the Cash Application team and AR Manager to improve processes and implement new procedures</li><li>Provide backup support to the AR team as required</li><li>Assist with other finance-related duties as needed</li></ul><p><br></p><p><br></p>
  • 2025-08-22T16:53:47Z
Receptionist
  • Markham, ON
  • onsite
  • Temporary
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a detail-oriented and success-driven Receptionist to join our team on a contract basis in Markham, Ontario. In this role, you will act as the first point of contact for visitors and staff, ensuring smooth day-to-day operations. This is a short-term opportunity lasting 2-3 weeks, ideal for someone with a strong administrative background.<br><br>Responsibilities:<br>• Sort and distribute incoming and outgoing mail and packages, arranging for couriers as required.<br>• Facilitate the booking of boardrooms and meeting spaces upon staff requests.<br>• Manage the initial invoicing process before forwarding it through the appropriate system.<br>• Answer and manage a multi-line phone system, directing calls and taking messages as needed.<br>• Provide exceptional customer service to visitors and employees, addressing inquiries promptly.<br>• Maintain organized filing systems for easy access to records and documents.<br>• Coordinate and schedule appointments, ensuring all parties are informed of meeting details.<br>• Handle email correspondence efficiently, responding to and forwarding messages as required.<br>• Assist with general office duties to support administrative operations.
  • 2025-09-03T12:59:08Z
Talent Acquisition Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 75000.00 - 85000.00 CAD / Yearly
  • <p>We are looking for an experienced and driven Talent Acquisition Specialist to help our client build exceptional teams. In this role, you will play a key part in identifying and recruiting top-tier talent across various while providing strategic guidance on hiring practices. Your expertise in sourcing, evaluating, and onboarding candidates will ensure organizations secure the talent they need for sustained success.</p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to understand their hiring needs, organizational goals, and company culture.</p><p>• Utilize innovative sourcing methods, including job boards, applicant tracking systems, and LinkedIn Recruiter, to identify and attract high-quality candidates.</p><p>• Conduct thorough evaluations of candidates’ skills, experiences, and fit for specific roles.</p><p>• Oversee the entire recruitment process, ensuring efficiency and a positive experience for all involved.</p><p>• Stay informed about market trends and emerging talent acquisition strategies to enhance recruitment outcomes.</p><p>• Develop and maintain talent pipelines to support future hiring requirements.</p><p>• Offer expert advice to clients on hiring trends, talent availability, and compensation benchmarking.</p>
  • 2025-08-25T20:09:19Z
Associate Lawyer - Plaintiff Personal Injury
  • Toronto, ON
  • onsite
  • Permanent
  • - CAD / Yearly
  • <p>An established and respected legal firm is seeking an experienced and driven <strong>Associate Lawyer (Personal Injury)</strong> to join their growing practice. This is a fantastic opportunity for a skilled lawyer to bring their expertise to a dynamic team dedicated to providing top-tier legal services to clients in personal injury matters.</p><p><br></p><p>The successful candidate will manage their own caseload of personal injury files, engage with clients, provide expert advice, and work collaboratively on complex issues that make a real difference in people’s lives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle a variety of personal injury cases, including motor vehicle accidents, slip and falls, long-term disability claims, and other liability matters.</li><li>Provide legal counsel and representation through all stages of the client relationship, from initial consultations to resolution.</li><li>Draft legal documents, including pleadings, settlement proposals, and trial briefs.</li><li>Conduct negotiations and mediations with opposing counsel to achieve optimal outcomes for clients.</li><li>Appear before courts and tribunals as required for trial work or hearings.</li><li>Maintain client contact and provide regular updates on case progress.</li><li>Conduct thorough legal research and analysis to ensure strategic case handling.</li><li>Work collaboratively with other team members, including legal assistants, clerks, and fellow lawyers, to manage cases effectively.</li></ul><p><br></p><p><br></p>
  • 2025-08-19T14:23:41Z
Collections Specialist
  • Vancouver, BC
  • onsite
  • Temporary
  • 23.00 - 26.00 CAD / Hourly
  • We are looking for a meticulous Collections Specialist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will be responsible for managing business-to-business collections and ensuring account balances are up to date. This position offers an excellent opportunity to utilize your problem-solving skills while working in the wood and furniture manufacturing industry.<br><br>Responsibilities:<br>• Manage and oversee business-to-business collections, ensuring timely payments and resolving outstanding balances.<br>• Monitor and reconcile accounts to ensure accurate payment records and financial reporting.<br>• Collaborate closely with the Accounts Receivable team to identify and address payment issues.<br>• Investigate and resolve reasons for delayed or missed payments, maintaining clear and effective communication with clients.<br>• Maintain up-to-date knowledge of account statuses and work to resolve discrepancies efficiently.<br>• Perform general accounting clerk duties, including data entry and account monitoring.<br>• Utilize basic Excel skills to organize, track, and analyze financial data.<br>• Familiarize yourself with internal software systems to streamline collection processes.<br>• Contribute to improving collection strategies and processes to enhance operational efficiency.
  • 2025-09-03T20:44:13Z
Business Analyst - Procurement
  • North York, ON
  • onsite
  • Temporary
  • 45.00 - 50.00 CAD / Hourly
  • <p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>·      Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>·      Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>·      Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>·      Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>·      Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>·      Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
  • 2025-08-08T19:53:54Z
Représentant(e) du service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
  • 2025-09-03T16:44:04Z
Adjoint service à la clientèle
  • Brossard, QC
  • onsite
  • Permanent
  • 50000.00 - 52000.00 CAD / Yearly
  • <p>Notre client, une entreprise dans l'alimentaire, est à la recherche d'un adjoint au service à la clientèle pour rejoindre son équipe dynamique à Brossard. Dans ce rôle, vous jouerez un rôle essentiel en veillant à ce que les clients reçoivent un service exceptionnel tout en soutenant diverses tâches administratives. Si vous êtes organisé, bilingue et avez une passion pour offrir une expérience client remarquable, nous voulons vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Gérer efficacement la boîte courriel et répondre aux demandes des clients en temps opportun.</p><p>• Mettre à jour régulièrement la liste des enfants et assurer l'exactitude des informations.</p><p>• Imprimer divers rapports et étiquettes nécessaires à la production des repas.</p><p>• Offrir un service à la clientèle irréprochable en français et en anglais, en tout temps.</p><p>• Recevoir, traiter et gérer les commandes ainsi que les annulations des clients.</p><p>• Résoudre les plaintes des clients avec professionnalisme et en assurer un suivi rigoureux.</p><p>• Créer du contenu engageant pour les plateformes de médias sociaux et en assurer le suivi.</p><p>• Soutenir l'administration dans diverses tâches connexes, telles que la rédaction de lettres, l'entrée de données et l'envoi de menus.</p><p>• Participer activement à l'amélioration des processus administratifs et opérationnels.</p><p>• Collaborer avec l'équipe pour garantir une communication fluide et efficace.</p>
  • 2025-09-03T16:34:03Z
Project Coordinator
  • Vancouver, BC
  • onsite
  • Permanent
  • 70000.00 - 75000.00 CAD / Yearly
  • <p><strong>Description:</strong></p><p> </p><p>We are seeking a passionate and innovative <strong>Content Specialist </strong>to spearhead digital media efforts and elevate brand presence. In this role, you’ll craft and execute digital marketing strategies across a variety of platforms, including social media, digital advertising, and content creation. This is a key opportunity to make an impact in the financial services space by driving brand awareness, client engagement, and business growth.</p><p> </p><p>This is a full-time, on-site position based in Vancouver, BC.</p><p> </p><p><strong>Nice to Have:</strong></p><p><br></p><ul><li>Experience in the financial services industry or another regulated space.</li><li>A bachelor’s degree in marketing, communications, business, or a related field.</li></ul><p> </p><p><strong>How to Apply:</strong></p><p> </p><p>Ready to take your career to the next level? Let’s connect! My name is Klaudia Cristante and I’m a Recruitment Consultant at Robert Half Vancouver. Apply directly to this posting or reach out to me on LinkedIn—we can work through the next steps together!</p>
  • 2025-09-02T20:28:58Z
Payroll Accountant
  • West Vancouver, BC
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Our client, located in West Vancouver, is seeking a detail-oriented and experienced Payroll Specialist to join our team. In this role, you will manage end-to-end payroll processing while ensuring compliance with applicable regulations and best practices. You will play a key role in maintaining accurate payroll records, improving processes, and supporting financial reporting activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll accurately and on time for 800+ employees, including salaries, wages, benefits, taxes, and deductions.</li><li>Manage payroll updates such as new hires, terminations, and pay adjustments.</li><li>Maintain and reconcile payroll records; generate detailed payroll reports.</li><li>Ensure compliance with federal, provincial, and local payroll regulations.</li><li>Prepare payroll documentation and support external audits.</li><li>Identify and implement improvements to payroll systems and processes.</li><li>Create and post payroll-related journal entries (bi-weekly payroll, Workers’ Compensation, Employee Health Tax, vacation accruals).</li><li>File payroll taxes on a monthly, quarterly, and annual basis.</li><li>Assist with monthly account reconciliations and support the Assistant Controller and Controller as needed.</li><li>Perform additional tasks to contribute to departmental success.</li></ul>
  • 2025-08-22T16:53:47Z
IT Director
  • Markham, Ontario, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
  • 2025-08-26T22:35:13Z
Corporate Accountant
  • Abbotsford, BC
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Are you a detail-oriented numbers expert with a passion for making financial processes run smoothly? Do you thrive in a collaborative, values-driven environment where your contributions impact real-world decision-making? If so, our Abbotsford client has an opportunity for you!</p><p><br></p><p>We are on the lookout for a Corporate Accountant to works closely with the Controller and other finance professionals to maintain accurate financial records for both the manufacturing/head office division and corporate distributorship.. Along the way, you will gain valuable experience across a variety of accounting functions, help drive decision-making with insightful analyses, and contribute to the continuous improvement of financial processes.</p><p>As a member of this team, you’ll be part of a company that values your skills, ensures a harmonious work environment, and supports your growth every step of the way.</p><p><br></p><p>In this role, you will go beyond traditional accounting to provide proactive financial insights and support the company’s mission.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Preparing monthly financial statements and schedules for review by the Controller.</li><li>Analyzing expenses, identifying variances, and providing recommendations.</li><li>Reconciling payroll transactions, annual T4s, and group benefit invoices to the General Ledger (GL).</li><li>Maintaining and updating fixed and intangible asset schedules, including depreciation.</li><li>Investigating GL discrepancies through invoices, journal entries, and reports.</li><li>Providing backup for payroll administration, finance system implementations, and the Controller as needed.</li><li>Performing accounting duties for the Lower Mainland Corporate Distributorship using QuickBooks.</li><li>Supporting cross-training initiatives and contributing to process improvements for efficiency.</li><li>Helping to prepare month-end reporting and records across multiple business divisions.</li></ul><p><br></p>
  • 2025-09-03T21:34:20Z
Director/Manager Financial Reporting
  • Ottawa, ON
  • onsite
  • Permanent
  • 125000.00 - 155000.00 CAD / Yearly
  • <p>Robert Half Ottawa is currently partnering with a client who is looking for a dedicated Director/Manager of Financial Reporting to lead the preparation and review of internal and external financial reports in compliance with industry standards. This role is integral to ensuring accurate and timely financial disclosures, guiding technical accounting practices, and collaborating with auditors. The ideal candidate will also drive improvements in processes and policies to maintain the highest standards of financial reporting.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the preparation and consolidation of financial statements, ensuring full compliance with applicable accounting standards.</p><p>• Analyze and review financial disclosures to meet regulatory and reporting requirements.</p><p>• Lead the establishment and maintenance of company accounting policies, ensuring alignment with current standards and evaluating their impacts.</p><p>• Manage month-end and quarter-end close processes to deliver accurate and timely financial reports.</p><p>• Direct the annual budgeting and quarterly forecasting processes to support strategic planning.</p><p>• Prepare and present financial data to senior leadership, the board of directors, and other stakeholders.</p><p>• Provide expert technical accounting guidance for complex issues, such as revenue recognition and asset impairments.</p><p>• Collaborate with external auditors during interim reviews and year-end audits to ensure smooth processes.</p><p>• Develop and enhance processes and controls to maintain the quality and integrity of financial reporting.</p><p>• Partner with cross-functional teams to ensure transparency and alignment in financial operations.</p>
  • 2025-08-15T18:59:30Z
Représentant(e) du service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>Vous êtes passionné(e) par le service à la clientèle et aimez travailler dans un environnement chaleureux et collaboratif ? Notre client, une entreprise bien établie desservant les marchés du Québec et de Toronto, est à la recherche d’un(e) <strong>Représentant(e) du service à la clientèle</strong> pour rejoindre son équipe dynamique !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Entrer avec précision environ 50 commandes clients par jour</li><li>Gérer les commandes du début à la fin</li><li>Communiquer avec les clients par courriel et par téléphone pour confirmer les détails, résoudre les problèmes et fournir des mises à jour</li><li>Collaborer avec les autres départements pour assurer un traitement efficace et rapide des commandes</li><li>Maintenir des dossiers précis et à jour dans le système</li></ul>
  • 2025-09-03T20:09:05Z
Représentant(e) des comptes
  • Saint-laurent, QC
  • onsite
  • Permanent
  • 80000.00 - 150000.00 CAD / Yearly
  • <p>Vous êtes un(e) professionnel(le) de la vente axé(e) sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un(e) <strong>Représentant(e) des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><br></p><p><br></p><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul><p><br></p>
  • 2025-09-02T20:28:58Z
Représentant du service à la clientèle
  • Montréal, QC
  • onsite
  • Temporary
  • 22.80 - 26.40 CAD / Hourly
  • <p>Notre client recherche un représentant du service à la clientèle pour un contrat à Montréal. Ce rôle exige une personne organisée, axée sur les détails et capable de fournir un service exceptionnel aux clients. Vous jouerez un rôle clé dans l'accueil des invités et la gestion des processus administratifs pendant l'événement.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les invités et les clients de manière professionnelle et chaleureuse.</p><p>• Effectuer l'enregistrement des invités et imprimer leurs badges conformément aux procédures établies.</p><p>• Assurer la gestion des tâches administratives générales selon les besoins.</p><p>• Utiliser Microsoft Excel pour diverses tâches, y compris l'entrée de données.</p><p>• Saisir et vérifier les informations dans les bases de données pour maintenir leur exactitude.</p><p>• Coordonner les horaires et les rendez-vous en fonction des besoins de l'événement.</p><p>• Superviser les aspects logistiques pour garantir une expérience fluide pour les participants.</p><p>• Maintenir une correspondance par courriel efficace et professionnelle.</p><p>• Soutenir les activités de planification et de coordination des événements.</p><p>• Fournir une assistance ponctuelle à l'équipe selon les exigences de la journée.</p>
  • 2025-09-03T20:34:11Z
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