4 results for Client Service Representative jobs

Customer Service Representative

Thornhill, ON
remote
Contract / Temporary to Hire
17.6 - 18 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Ontario on a Contract basis. This opportunity is ideal for someone who enjoys balancing administrative work with direct customer support while helping manage a high volume of outstanding claim-related activity. The role begins as a 3-month contract with the potential to continue based on business needs and performance. Responsibilities: • Create and issue claim-related documents, including member letters, third-party communications, consent paperwork, and requests connected to official reports. • Enter and process authorized payments tied to claim files, such as appraisal costs, invoice reimbursements, and report fees. • Assist the Total Loss team by assembling and sending proof of loss packages to support timely claim resolution. • Obtain external documentation, including police and fire incident reports, to support file review and investigation activities. • Forward property damage claim files to legal counsel when requested and ensure records are handled accurately. • Receive, organize, and distribute incoming correspondence so that documents are directed to the correct teams without delay. • Contact customers by phone to collect first notice of loss details for claims submitted outside regular business hours or through online channels. • Respond to incoming calls as needed and direct each inquiry to the appropriate department in an efficient and thorough manner.
2026-08-26T00:00:00Z

Member Services Representative

Surrey, BC
onsite
Permanent
58000 - 64000 CAD / Yearly
Our client, a well-established and community-focused financial institution, is seeking an experienced Loan Officer / Member Services Representative to join their team. This is an excellent opportunity for a customer-focused banking professional who enjoys building relationships, providing financial solutions, and delivering exceptional member service. Key Responsibilities<ul><li>Provide lending solutions including personal loans, mortgages, lines of credit, and other consumer lending products.</li><li>Interview members to understand their financial needs and recommend appropriate lending and banking solutions.</li><li>Review loan applications, analyze credit information, and prepare lending recommendations.</li><li>Support members with debt management, financial guidance, and loan servicing.</li><li>Promote and cross-sell a variety of financial products and services to meet member needs.</li><li>Open new accounts and process a variety of financial transactions accurately and efficiently.</li><li>Assist members with everyday banking inquiries while delivering an outstanding customer experience.</li><li>Prepare mortgage renewals, loan modifications, and related documentation.</li><li>Monitor delinquent accounts and work collaboratively with members to establish repayment solutions.</li><li>Maintain compliance with lending policies, regulatory requirements, and internal procedures.</li><li>Participate in branch initiatives that support business growth and member engagement.</li></ul>
2026-08-06T00:00:00Z

Client Services IT Technician

Calgary, AB
onsite
Permanent
60000 - 65000 CAD / Yearly
THE ROLE: We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li>Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li>Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li>Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li>Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-08-27T00:00:00Z

Bilingual Customer Service III - CAD

Unionville, ON
onsite
Temporary
24 - 27 CAD / Hourly
We are looking for a bilingual customer service specialist with strong attention to detail to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity is ideal for someone who can deliver attentive service in both English and French while managing orders, account inquiries, and customer requests with accuracy and professionalism. The successful candidate will help strengthen client relationships, support new account set-up and online ordering activity, and work closely with cross-functional teams to ensure a high standard of service. Responsibilities: • Deliver responsive day-to-day support to customers and sales representatives in English and French through phone and email communication. • Manage customer accounts and sales orders by validating information, entering requests accurately, tracking progress, and resolving issues whenever possible at the first point of contact. • Oversee shared inbox activity to ensure incoming orders, questions, and service requests are reviewed and completed within expected timelines. • Assist new customers with account set-up and provide guidance to users navigating online ordering tools and related processes. • Document customer, patient, and sales interactions thoroughly, address service concerns, and escalate complex matters to the appropriate internal team when needed. • Monitor daily order flow and transaction activity to confirm completion, identify exceptions, and follow up on outstanding items. • Recognize opportunities to recommend additional products or services that align with customer needs during service interactions. • Work collaboratively with internal departments to remove obstacles, improve turnaround times, and support successful task completion. • Contribute ideas for workflow enhancements and follow established customer service standards, quality expectations, and internal procedures.
2026-08-26T00:00:00Z