2 results for Client Service Representative jobs

Client Services IT Technician

Calgary, AB
onsite
Permanent
60000 - 65000 CAD / Yearly
THE ROLE: We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li>Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li>Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li>Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li>Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li>Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li>Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-07-24T00:00:00Z

Client Care Coordinator

Mississauga, ON
onsite
Temporary
19.95 - 21 CAD / Hourly
We are looking for a Client Care Coordinator to join a healthcare setting in Ontario on a contract basis. This position plays an important part in creating a positive experience for patients by supporting front-desk activities, coordinating appointments, and helping daily clinic operations run smoothly. The ideal candidate brings strong customer service skills, sound judgement, and the ability to stay organized while managing multiple priorities in a fast-paced environment. Responsibilities: • Welcome patients and visitors warmly, ensuring a supportive and attentive first point of contact. • Coordinate patient movement within the clinic by directing individuals to the appropriate care providers and services. • Gather, confirm, and maintain accurate patient details in both digital and paper-based records. • Arrange appointments, manage calendars, and handle booking changes efficiently. • Prepare, file, print, and organize documentation to support smooth administrative operations. • Provide assistance with billing-related tasks while working alongside the centralized billing support team. • Make outbound calls to prospective contacts from provided lists to support outreach activities. • Carry out routine cleaning and sanitization tasks to help maintain a tidy and safe office environment. • Offer day-to-day administrative assistance to colleagues as operational needs arise.
2026-07-31T00:00:00Z