<p>We’re seeking an experienced <strong>Customer Service Representative</strong> to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct client assessments and create employment strategies</li><li>Provide support with job search, paperwork, and program eligibility</li><li>Maintain accurate case files and documentation</li><li>Connect clients with employers and community resources</li><li>Support Métis clients with basic needs and employability</li><li>Use Microsoft Word, Outlook, and other tools for communication and records</li></ul><p><br></p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
<p>A leading global supplier of flavours and aroma ingredients is seeking a dynamic and driven <strong>Sales Representative</strong> to support and grow its customer base in Canada. This individual will manage key client relationships, identify new business opportunities, and serve as a trusted advisor across a wide range of fragrance, flavour, and consumer goods companies.</p><p>Ideal candidates will bring a strong understanding of B2B sales within the ingredients space, excellent interpersonal skills, and a passion for delivering high-quality service and solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow relationships with an existing portfolio of clients in the Canadian market</li><li>Identify and pursue new business opportunities within the fragrance, flavour, and CPG sectors</li><li>Conduct regular client meetings (virtual and in-person) to understand needs, present solutions, and drive revenue growth</li><li>Provide technical and product support, coordinating closely with sourcing and logistics teams</li><li>Track activity through CRM tools, maintaining accurate records of customer interactions, samples, pricing, and purchase history</li><li>Monitor market trends and competitor activity to identify strategic opportunities</li><li>Prepare sales reports and forecasts; participate in regular sales meetings and product training</li></ul><p> </p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient front desk experience. The ideal candidate will bring strong administrative and customer service skills, along with relevant experience and a detail-oriented demeanor.<br><br>Responsibilities:<br>• Greet visitors, executives, and employees with a friendly attitude.<br>• Manage the front desk area, ensuring it is tidy, organized, and fully functional.<br>• Handle administrative tasks such as tracking data sets and preparing monthly reports, including creating graphs and PowerPoint presentations.<br>• Answer and direct phone calls, emails, and other inquiries in a timely and courteous manner.<br>• Coordinate access for visitors and ensure security protocols are followed.<br>• Maintain a neat appearance and adhere to the company’s dress code policy.<br>• Ensure punctuality by being seated and ready to perform duties at the start of the shift.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Assist with additional administrative duties as needed to support the team.
<p>Our client in <strong>Edmonton </strong>is seeking a <strong>Receptionist</strong> to join their team on a contract basis. This role is perfect for someone organized, detail-oriented, and proactive, with strong communication skills. As the first point of contact, you'll help create a welcoming and efficient office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients and visitors, ensuring a positive first impression</li><li>Manage a multi-line phone system and direct calls appropriately</li><li>Schedule appointments and maintain organized records</li><li>Respond to emails and inquiries in a timely manner</li><li>Provide excellent customer service and resolve issues efficiently</li><li>Perform accurate data entry and general administrative tasks</li><li>Use Microsoft Office (Word, Excel, Outlook)</li><li>Keep the reception area clean and professional</li><li>Support day-to-day office operations as needed</li></ul><p><br></p>
<p>Our client in Calgary is seeking a detail-oriented and motivated <strong>Collections Specialist </strong>with intermediate Excel skills to join their finance department on a contract basis. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Conduct collections activities, including contacting customers via phone and email to secure payment for outstanding invoices.</li><li>Maintain accurate records of all collections activities and customer interactions.</li><li>Negotiate payment plans and settlements with customers as needed.</li><li>Monitor accounts receivable aging reports and prioritize collection efforts accordingly.</li><li>Work closely with other departments, including sales and customer service, to resolve customer billing issues and disputes.</li><li>Provide regular updates on collection efforts to management and contribute to the development of collection strategies.</li><li>Assist with month-end closing activities and other ad hoc projects as needed.</li></ul>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
<p>Our client in the construction industry are looking for a skilled Contract & Risk Analyst to join their team. In this role, you will be responsible for managing contract reviews, negotiating terms, and ensuring compliance with legal and regulatory standards. The ideal candidate will bring a strong understanding of contract administration, excellent analytical skills, and the ability to thrive in a dynamic environment.</p><p><br></p><p><strong>Role Responsibilities</strong></p><ul><li>Reviews terms and conditions of bid documents, contracts (service/maintenance agreements, modernization agreements, new installation/construction agreements), and change orders.</li><li>Negotiates and approves contract terms with sales representatives and customers</li><li>Supports projects and initiatives that have regulatory, legal or operational risk implications</li><li>Advises departments and customers of contractual rights and obligations</li><li>Administers completion of insurance and bond request forms, as needed</li><li>Assists regional and branch representatives in drafting and issuing demand letters to non-paying customers, and negotiating settlements of unpaid accounts and early contract cancellations</li><li>Reviews and revises national agreements, preparing contract review guidance documents for internal use, and conducting research into legislative updates and other contract-related industry trends, as required</li><li>Involvement with legal notice of delinquent AR issues and resolution of same with the branches</li><li>Performs other legal research and administrative duties to support and assist in Legal, Compliance, Contracts & Risk Administration, as assigned</li></ul>
<p>Notre client recherche un coordonnateur de services.</p><p><br></p><p>🔧 P<strong>rincipales responsabilités</strong></p><ul><li>Accueillir, consigner et traiter les demandes de service (appels, courriels, formulaires web).</li><li>Organiser les interventions selon les priorités, la disponibilité des équipes et le niveau d’urgence.</li><li>Préparer et transmettre les bons de travail aux équipes de terrain.</li><li>Effectuer les suivis post-intervention (photos, rapports, facturation).</li><li>Contribuer à la préparation des soumissions pour travaux correctifs ou préventifs.</li><li>Passer les commandes de matériaux et d’équipements nécessaires et en assurer le suivi.</li><li>Veiller à la gestion des garanties et des contrats de service.</li><li>Maintenir les dossiers clients et l’historique des interventions toujours à jour.</li><li>Offrir un service à la clientèle professionnel, efficace et courtois.</li><li>Apporter un soutien administratif polyvalent au département selon les besoins.</li></ul>
<p>Nous recherchons un(e) agent(e) à la facturation et à l’inventaire pour une entreprise spécialisée dans la vente de matériaux de construction localisé à Lévis. Relevant directement du contrôleur financier et opérant dans les entrepôts, vous jouerez un rôle clé en assurant une facturation précise et conforme, tout en maintenant un contrôle rigoureux sur l’inventaire. Vous serez le point de contact entre les entrepôts, la comptabilité et la facturation pour garantir une fluidité optimale.</p><p><br></p><p>RESPONSABILITÉS :</p><p><br></p><p><strong>Vérification des bons de livraison :</strong> Contrôler les bons pour s’assurer de leur conformité avec les matériaux envoyés;</p><p><strong>Analyse des écarts :</strong> Identifier et investiguer les écarts de livraison (quantités livrées ou retournées) en collaboration avec les livreurs;</p><p><strong>Mise à jour de l’inventaire :</strong> Enregistrer les livraisons et retours pour maintenir un suivi précis de l’inventaire;</p><p><strong>Documentation :</strong> Documenter les écarts et anomalies dans un rapport clair pour les équipes concernées;</p><p><strong>Coordination interne :</strong> Collaborer avec les équipes de comptabilité, entreposage et facturation pour assurer une communication fluide et efficiente avec les clients;</p><p><strong>Optimisation des processus :</strong> Contribuer à l’amélioration des systèmes de contrôle et d’organisation de l’inventaire.</p>
We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
<p>Our Calgary-based client is seeking a contract <strong>Collections Specialist</strong> to support their accounting team during a busy period. This role involves collections, data entry, and some invoicing support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review aging reports and send statements/emails</li><li>Make occasional collections calls</li><li>Data entry, including legal name cleanup in QuickBooks Online</li><li>Assist with manual invoicing and cross-trained tasks</li><li>Help clean up records from a recent acquisition</li><li>Ad-hoc duties as requested</li></ul>
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
<p>On behalf of our client, Robert Half is seeking a skilled <strong>Project Manager</strong> with deep experience in <strong>Ellucian implementations</strong>, to lead the rollout of a new <strong>Student Information System (SIS)</strong>. This role will be central to the planning, coordination, and execution of a complex SIS implementation, impacting critical areas across the institution including <strong>Academics, Finance, HR, IT, and the Registrar’s Office</strong>.</p><p><br></p><p>This is an exciting opportunity to play a key leadership role in a cross-functional, enterprise-wide transformation project. This opportunity is being offered a fixed term, <strong>12-month contract</strong> with a salary up to $170K for people with <strong>Ellucian Colleague experience.</strong> Candidates will be eligible for full benefits and vacation. This position is <strong>open to remote candidates</strong> across Canada. As this initiative is expected to require ongoing support and enhancement beyond the initial implementation phase, there is a strong likelihood of extension.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the full lifecycle implementation of an Ellucian Colleague, from planning and design through data migration, configuration, testing, and go-live.</li><li>Develop and manage comprehensive project plans, timelines, budgets, and stakeholder engagement strategies.</li><li>Collaborate with more than 20 key representatives from across the institution to ensure all functional and technical needs are captured and prioritized.</li><li>Coordinate and align activities between internal departments and external vendors.</li><li>Oversee data migration efforts from the current in-house built platform to the new Ellucian system.</li><li>Ensure seamless integration of the SIS with other campus systems.</li><li>Communicate project updates, risks, and decisions clearly across technical and non-technical audiences.</li></ul>
<p>Vous êtes passionné(e) par le service à la clientèle et aimez travailler dans un environnement chaleureux et collaboratif ? Notre client, une entreprise bien établie desservant les marchés du Québec et de Toronto, est à la recherche d’un(e) <strong>Représentant(e) du service à la clientèle</strong> pour rejoindre son équipe dynamique !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Entrer avec précision environ 50 commandes clients par jour</li><li>Gérer les commandes du début à la fin</li><li>Communiquer avec les clients par courriel et par téléphone pour confirmer les détails, résoudre les problèmes et fournir des mises à jour</li><li>Collaborer avec les autres départements pour assurer un traitement efficace et rapide des commandes</li><li>Maintenir des dossiers précis et à jour dans le système</li></ul>
<p>Vous êtes un(e) professionnel(le) de la vente axé(e) sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un(e) <strong>Représentant(e) des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><br></p><p><br></p><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul><p><br></p>
We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Conduct both inbound and outbound collections calls to recover overdue payments.<br>• Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.<br>• Address vendor inquiries promptly and provide accurate information.<br>• Maintain and update customer files regularly to ensure all data remains accurate and current.<br>• Follow up on past-due accounts and document all interactions and outcomes in the system.<br>• Accurately record customer payments and ensure they are properly reflected in relevant reports.
<p>**Contrôleur Senior - Gestion **</p><p><br></p><p>Notre client, une compagnie privée d’envergure internationale en croissance, recherche un Contrôleur senior pour se joindre à son équipe.</p><p><br></p><p>Dans le cadre de ce rôle, entre autres, vous :</p><ul><li>Serez dans un environnement en mouvement et en croissance</li><li>Superviserez une équipe directe de 8 personnes</li><li>Aurez une vue d’ensemble sur les opérations comptables internationales, surtout au niveau P/l, kpis, support aux opérations</li><li>Jouerez comme un agent de changement dans l’optimisation de processus</li></ul><p>Numéro de référence : 05130-0013261853</p>
