<p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results. This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
<p>Are you a customer-focused sales professional who thrives in a fast-paced, technical environment? </p><p><br></p><p>Our client, a well-established leader in the pre-engineered building solutions industry, is looking for a driven Inside Sales Representative to join their growing team. This role is ideal for someone who is highly organized, solutions-oriented, and motivated to contribute to a reputable and long-standing business.</p><p><br></p><p><strong>About the Role</strong></p><p>As the Inside Sales Representative, you will play a key role in supporting customers, preparing quotations, coordinating project details, and assisting the external sales team. You will be working closely with contractors, builders, and internal departments to ensure accurate information flow and a seamless sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to inbound inquiries and provide product information, pricing, and availability.</li><li>Prepare and follow up on quotes, proposals, and project documentation.</li><li>Coordinate closely with engineering, estimating, and production teams to ensure project accuracy and timelines.</li><li>Build strong relationships with customers by providing timely, professional, and knowledgeable support.</li><li>Track leads, sales opportunities, and project information using CRM tools.</li></ul>
We are looking for a dedicated Bilingual Customer Service team member to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives, ensuring that inquiries and orders are handled effectively in both English and French. This is a long-term contract position offering a dynamic opportunity to work in a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Deliver attentive and empathetic customer service to both customers and sales representatives.<br>• Accurately process orders, manage accounts, and address customer inquiries with efficiency.<br>• Monitor and manage multiple email inboxes to ensure timely action on requests and orders.<br>• Assist new customers and guide them through the online ordering portal to ensure a seamless experience.<br>• Record, document, and resolve customer and sales interactions, escalating issues to appropriate departments when necessary.<br>• Oversee daily sales orders and transactions, ensuring all activities are completed accurately and on time.<br>• Identify opportunities for upselling or cross-selling products and services during customer interactions.<br>• Collaborate with cross-functional teams to enhance processes and complete tasks efficiently.<br>• Adhere to company policies, customer service standards, and quality assurance guidelines.<br>• Proactively suggest improvements to workflows and present ideas to leadership for consideration.
<p>Are you a detail-oriented and ambitious professional with a passion for finance and investments? Our client, a well-established private investment and mortgage firm, is seeking an Investment Administrator to join their growing team.</p><p><br></p><p>This is an excellent opportunity for someone who thrives in a dynamic, fast-paced environment and enjoys managing multiple priorities while delivering exceptional client service.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><ul><li>Provide daily administrative support to the Dealer Representative (DR) and Exempt Market Dealer (EMD) teams.</li><li>Prepare, process, and track account documentation and investment transactions.</li><li>Maintain accurate and up-to-date client files, records, and databases.</li><li>Assist in the preparation of reports, statements, and correspondence.</li><li>Respond to client inquiries in a professional and timely manner (in person, via email, and by phone).</li><li>Liaise with internal departments and external partners to coordinate client requests and troubleshoot account issues.</li><li>Assist with mortgage administration, including preparing mortgage statements, recording transactions, and auditing borrower files.</li><li>Contact borrowers to address issues such as overdue payments, strata arrears, outstanding property taxes, and insurance requirements.</li><li>Administer and maintain investment accounts (RRSP, TFSA, and non-registered portfolios).</li><li>Process investor contributions, transfers, and redemptions accurately and in compliance with policies.</li><li>Reconcile reports and data using Excel and internal systems.</li><li>Contribute to process improvements and support operational efficiency within the department.</li></ul>
<p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>Our client is seeking a dedicated Credit Clerk for a long-term contract with potential to become permanent. The ideal candidate has strong communication skills, experience in credit/collections, and can manage high-volume customer interactions professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage credit and collections, maintaining timely customer communication.</li><li>Process credit card payments and reconcile customer accounts.</li><li>Handle 20–25 incoming calls daily and resolve customer inquiries.</li><li>Process payments, maintain accurate documentation, and perform account reconciliations.</li><li>Use accounting software to track credit activities and support team workflows.</li><li>Collaborate with team members and assist during peak periods.</li></ul><p><br></p>
<p>We are looking for an organized and friendly Receptionist to join our team on a contract basis in Richmond, British Columbia. This role involves creating a welcoming environment, managing day-to-day office tasks, and ensuring smooth communication within the workplace. If you have excellent interpersonal skills and enjoy working in a dynamic setting, we encourage you to apply. The hours for this role are 7:30 AM to 4:00 PM.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and ensure an attentive and welcoming atmosphere in the office.</p><p>• Manage incoming and outgoing phone calls using a multi-line phone system.</p><p>• Coordinate courier services and handle outgoing deliveries.</p><p>• Maintain the kitchen and coffee station, ensuring supplies are stocked and ready.</p><p>• Assist with scheduling and organization of boardroom meetings and catering orders.</p><p>• Perform administrative tasks such as filing, copying, and data entry.</p><p>• Handle email correspondence and ensure timely responses to inquiries.</p><p>• Collaborate with team members and provide support as needed for daily operations.</p><p>• Monitor office supplies and place orders to maintain inventory.</p><p>• Act as a reliable presence within the office, adapting to changing needs throughout the day.</p>
We are looking for an experienced Outside Sales Representative to join our team in Toronto, Ontario. This dynamic role combines business development and operational responsibilities, offering an exciting opportunity for professionals eager to contribute to commercial growth and administrative excellence. If you have a strong background in sales and a passion for driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities for chemical products and materials.<br>• Conduct thorough market research and analyze competitors to support strategic sales planning.<br>• Build and maintain strong client relationships through meetings, proposals, and contract negotiations.<br>• Track sales performance, product demand, and market trends to inform business strategies.<br>• Collaborate with internal teams to enhance product offerings and pricing models.<br>• Manage customer orders, including processing contracts, invoicing, and maintaining accurate documentation.<br>• Coordinate shipment logistics, customs clearance, and communication with relevant parties.<br>• Oversee payables, receivables, and credit applications to ensure timely collections and address overdue accounts.<br>• Prepare detailed reports on sales performance, inventory levels, and operational metrics for management.<br>• Ensure compliance with company policies and external regulations while providing administrative support to the sales team.
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
<p>Nous recherchons un représentant du service à la clientèle bilingue (anglais/français) pour se joindre à l'équipe dynamique de notre client dans le secteur de la fabrication à Saint-Laurent. Ce poste, offert dans le cadre d’un contrat à long terme, exige un excellent service client, une coordination efficace des commandes et une collaboration étroite avec divers départements. C’est une opportunité idéale pour les professionnels ayant une expérience en administration des ventes et en soutien logistique.</p><p><br></p><p>Responsabilités:</p><p>• Fournir un soutien bilingue aux clients, incluant la communication avec les clients francophones, afin d’assurer une satisfaction optimale.</p><p>• Collaborer avec l’équipe des ventes pour planifier et coordonner la logistique ainsi que la gestion des commandes.</p><p>• Saisir et suivre les commandes dans les systèmes Baan et internes de l’entreprise.</p><p>• Répondre aux demandes des clients et résoudre les problèmes de manière proactive.</p><p>• Coordonner avec d’autres départements pour maintenir un flux de travail efficace et respecter les politiques de l’entreprise.</p><p>• Mettre à jour et maintenir les dossiers des ventes, des clients, des contrats et autres documents connexes.</p><p>• Offrir un soutien administratif pour les processus de vente, y compris les garanties, les contrats de niveau de service (SLA) et les événements promotionnels.</p><p>• Demander des preuves de livraison auprès des transporteurs et communiquer avec le service d’installation pour assurer le suivi des lignes d’installation.</p>
<p>We are looking for a Standards Enforcement Officer to join our client's team in Toronto, Ontario. In this role, you will play a critical part in ensuring compliance with industry standards by conducting thorough investigations and providing expert analysis. Your contributions will uphold the integrity of the field and support regulatory priorities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct preliminary investigations into complaints regarding misconduct, gathering necessary information and documentation from all parties involved.</p><p>• Utilize your expertise in accounting and assurance to analyze complaints and provide subject matter insights during investigations.</p><p>• Review submitted materials, perform research, and develop detailed case plans to assess potential breaches of codes of conduct for members or students.</p><p>• Prepare comprehensive reports and document briefs to support decision-making by senior leadership and committees.</p><p>• Present findings to the Conduct Committee and address any related questions or concerns.</p><p>• Collaborate on special projects and initiatives that align with organizational goals and regulatory priorities.</p><p>• Actively participate in committees, working groups, and task forces to address matters impacting conduct standards.</p><p>• Liaise with various organizational departments to ensure alignment on strategic and regulatory objectives.</p>
<p>We are looking for a proactive and detail-oriented Financial Controller to join our clients leadership team, working directly with the Chief Financial Officer (CFO). This pivotal role will be responsible for overseeing daily financial operations, ensuring timely and accurate financial reporting, and driving cash flow planning, forecasting, and strong internal controls. You will also play an integral role in mentoring both the Finance team and senior management, contributing to our company’s financial stability and long-term growth.</p><p>Key Responsibilities</p><ul><li>Lead cash flow planning, reporting, and forecasting activities to maintain the organization’s financial health.</li><li>Manage banking operations, including the review and approval of financial payments, transfers, and transactions.</li><li>Oversee the month-end close process, ensuring accuracy and timeliness in financial record-keeping.</li><li>Supervise Accounts Receivable, Accounts Payable, and Financial Accounting teams to drive operational efficiency and performance.</li><li>Provide daily coaching, guidance, and performance management to enhance the effectiveness of the Finance team across all business entities.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with GAAP and maintain robust internal controls aligned with auditing standards.</li><li>Monitor, assess, and optimize financial systems to support current operations and future business growth.</li><li>Collaborate with senior management to deliver actionable financial insights and support various departmental objectives.</li><li>Manage budgeting, financial planning, and analysis processes, providing recommendations for strategic growth and business improvement.</li><li>Lead year-end financial reviews with external auditors, analyze findings, and implement process enhancements as necessary.</li><li>Develop and enforce effective internal controls and corporate policies to protect organizational assets.</li><li>Ensure ongoing compliance with all statutory and legal financial regulations.</li></ul><p><br></p>
<p><strong>Role Overview:</strong> The Compliance Analyst works closely with the Chief Compliance Officer to implement compliance programs, ensuring adherence to regulations, policies, and relevant legislation. This individual performs hands-on reviews and supports both internal and external compliance processes for a dynamic organization in the Canadian Portfolio Manager sector.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review incoming client documentation for regulatory compliance.</li><li>Conduct compliance reviews of marketing material and online content.</li><li>Maintain evidence for compliance calendar obligations and manage operational policies/procedures.</li><li>Track and store compliance-related employee documents, including personal trading and acknowledgements.</li><li>Monitor monthly Anti-Money Laundering (AML) and Anti-Terrorism client reviews.</li><li>Work with IT on annual cybersecurity assessments and assist in creating training materials.</li><li>Oversee fund accounting/trust accounting for pooled funds.</li><li>Support response to regulatory reviews (OSC, FINTRAC) and external audits.</li><li>Manage third-party due diligence requests and assist across other compliance functions as needed.</li></ul>
<p>Robert Half is seeking for a Fleet & Procurement Analyst for a Mississauga client. The focus of this role will be on all aspects of fleet operations. The role centers on vendor management, fleet utilization analysis, daily operations, and supporting procurement activities. This is a 12-month contract with a hybrid working arrangement with 3-4 days onsite.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage daily operations of our company fleet, including vendor coordination and issue resolution.</li><li>Analyze fleet usage/costs; prepare regular reports, recommendations, and ensure accuracy in SAP.</li><li>Work closely with sales reps to address fleet inquiries and maintain driver satisfaction.</li><li>Track fleet inventory, maintain documentation, and support compliance efforts.</li><li>Assist with procurement activities, including supporting RFPs, contracts, and supplier onboarding.</li><li>Help implement and maintain key platforms (Coupa, Concur) for procurement.</li><li>Support transition to sustainable fleet solutions.</li><li>Collaborate with finance and business ops for strategy, budgeting, and cost optimization.</li></ul>
<p><strong>Job Title:</strong> Hands-On Interim Accounting Manager</p><p><strong>Location:</strong> Scarborough, ON (5 days onsite for first month, hybrid potential after month one)</p><p><strong>Contract Length:</strong> 3 months, with potential for extension</p><p><br></p><p><strong>Position Overview</strong></p><p>Our client, is seeking a hands-on, results-driven Interim Accounting Manager for an immediate onsite contract assignment. This opportunity is ideal for a self-motivated finance professional who excels at troubleshooting, performing detailed reconciliations, and quickly resolving complex accounting issues. Previous exposure in healthcare, Government, or public sector environments is strongly preferred</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with the Director of Finance to oversee all aspects of financial management.</li><li>Lead catch-up and full clean-up of account reconciliations, focusing on aged receivables, accruals, and legacy items.</li><li>Investigate and troubleshoot discrepancies, providing actionable insights and direct recommendations to leadership.</li><li>Execute hands-on tasks across full-cycle accounting, including AR, AP, and Payroll (ADP).</li><li>Act as a “doer”—untangling complex accounts, identifying issues, and implementing process improvements.</li><li>Liaise with internal and external stakeholders, including Ministry of Health representatives, as required.</li><li>Utilize strong Excel skills for reconciliation work; mayor ERP system experience is an asset.</li><li>Support deadline-driven month-end and year-end close processes.</li></ul>
<p>Are you an experienced Receptionist looking for a flexible, short-term opportunity over the holiday season? Robert Half is seeking a friendly, professional Receptionist for a temporary assignment providing holiday coverage during December and January. This is a great way to gain new industry experience, and bridge employment between longer-term opportunities.</p><p><br></p><ul><li>Greet and direct visitors and clients in a courteous, professional manner</li><li>Manage incoming calls and route them appropriately</li><li>Handle mail distribution, shipping, and receiving</li><li>Support scheduling for staff as needed</li><li>Perform administrative tasks (filing, data entry, document preparation)</li><li>Maintain the reception area to ensure a welcoming, organized environment</li><li>Assist with other office support duties as assigned</li></ul><p><br></p>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Nous recherchons un spécialiste du crédit et des recouvrements pour joindre l'équipe de notre client à Laval. Ce rôle hybride, avec deux jours de télétravail et trois jours au bureau, est essentiel pour assurer une gestion efficace des comptes clients tout en favorisant des relations positives avec notre clientèle. Vous jouerez un rôle clé dans la résolution des litiges, la collecte des paiements et la promotion de nos solutions numériques.</p><p><br></p><p>Responsabilités:</p><p>• Gérer les comptes clients en souffrance en collectant les paiements en retard et en assurant leur suivi.</p><p>• Promouvoir l'utilisation de notre plateforme libre-service en ligne, Wolseley Express, auprès des clients.</p><p>• Répondre à un volume important d'appels entrants liés aux questions de facturation et de paiements.</p><p>• Effectuer et documenter les activités de recouvrement tout en suivant les politiques établies.</p><p>• Identifier et résoudre les litiges de facturation, incluant les retards de paiement et les divergences.</p><p>• Réconcilier les comptes clients en cas de besoin et résoudre les écarts tels que les déductions non autorisées ou les paiements mal appliqués.</p><p>• Transmettre les comptes nécessitant des interventions juridiques ou des tiers appropriés.</p><p>• Surveiller et gérer les notifications d'expédition dans les limites autorisées.</p><p>• Encourager les clients à opter pour la facturation électronique afin d'améliorer l'efficacité des paiements.</p>
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
