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24 results for Client Service Representative jobs

Customer Service Representative
  • Thornhill, ON
  • remote
  • Contract / Temporary to Hire
  • 17.10 - 19.80 CAD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
  • 2026-01-16T19:28:57Z
Sr Member Services Assistant - Pension & Benefits
  • Toronto, ON
  • onsite
  • Permanent
  • 78000.00 - 81000.00 CAD / Yearly
  • <p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
  • 2026-01-15T17:38:38Z
Branch Manager
  • Langley Township, BC
  • onsite
  • Permanent
  • 80000.00 - 100000.00 CAD / Yearly
  • <p>We are partnering with a well-established, nationally recognized consumer services organization to identify their next Growth & Operations Leader for the Vancouver and Lower Mainland market.</p><p><br></p><p>This is a senior leadership opportunity for someone who enjoys building, scaling, and leading high-performing sales and service teams while expanding customer reach and operational excellence across a defined territory.</p><p><br></p><p><strong>The Opportunity</strong></p><p>In this role, you will lead a mature regional operation while driving growth through customer acquisition, service expansion, and geographic reach. The business has a long-standing reputation in the Lower Mainland and is known for doing the right thing for its customers and its people.</p><p><br></p><p>This position offers visibility, autonomy, and the opportunity to make a measurable impact within a growth-focused national organization.</p><p><br></p><p><br></p>
  • 2026-01-06T19:43:57Z
Agent service à la clientèle
  • Montréal, QC
  • onsite
  • Permanent
  • 50000.00 - 57000.00 CAD / Yearly
  • <p>Nous recherchons un agent service à la clientèle pour rejoindre l'équipe de notre client à Montréal. Ce poste exige une personne dynamique et professionnelle, capable de répondre aux besoins des clients tout en assurant un excellent service. Vous serez responsable de gérer les interactions avec la clientèle et de contribuer à la satisfaction globale des clients.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients par courriel ou téléphone en fournissant des informations précises sur les produits et services.</p><p>• Traiter les soumissions et opportunités, en veillant à la gestion efficace des commandes.</p><p>• Faciliter les échanges entre les clients, les représentants de ventes, les techniciens et l'équipe de service à la clientèle pour garantir une communication fluide.</p><p>• Conseiller les clients sur les produits et fournir un support après-vente de haute qualité.</p><p>• Donner des formations en ligne aux clients pour optimiser leur utilisation du portail et résoudre les problèmes liés à l'application mobile Nee-Vo.</p><p>• Assurer le suivi des plaintes et veiller à la satisfaction des clients en respectant les délais de réponse.</p><p>• Apporter un soutien aux représentants des ventes dans les différentes régions couvertes.</p><p>• Effectuer diverses tâches administratives et connexes pour soutenir les opérations internes.</p>
  • 2026-01-20T16:47:42Z
Inside Sales Representative
  • Surrey, BC
  • onsite
  • Permanent
  • 65000.00 - 70000.00 CAD / Yearly
  • <p>Our client is a well-established, privately held organization operating within the wholesale/import and distribution space. Known for long-term stability, strong internal culture, and continued growth, they are seeking an Inside Sales Coordinator to support their sales and account management team.</p><p><br></p><p>This is an excellent opportunity for someone who enjoys being at the center of sales operations, supporting customers, coordinating orders, and working closely with internal stakeholders to ensure a seamless client experience.</p><p><br></p><p><strong>The Opportunity</strong></p><p>Reporting to the Sales Leadership team, the Inside Sales Coordinator will play a key role in supporting national accounts, managing order flow, and assisting with day-to-day sales operations. While primarily office-based, the role includes meaningful interaction with customers and internal teams and offers exposure to account management and sales growth initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the sales team with order entry, pricing, product availability, and customer inquiries</li><li>Act as a primary point of contact for assigned accounts, ensuring timely and accurate communication</li><li>Coordinate closely with operations, logistics, and inventory teams to support order fulfillment</li><li>Assist with sales reporting, account documentation, and CRM updates</li><li>Help prepare quotes, sales materials, and internal documentation</li><li>Contribute to continuous improvement of internal sales processes and customer experience</li></ul><p><br></p><p><br></p>
  • 2026-01-15T21:34:02Z
Customer Experience Specialist
  • Markham, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
  • 2026-01-19T17:53:47Z
Customer Success Specialist
  • Winnipeg, MB
  • onsite
  • Temporary
  • 15.20 - 17.60 CAD / Hourly
  • We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
  • 2026-01-19T17:58:38Z
Receptionist
  • Calgary, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is looking for an entry-level <strong>Receptionist</strong> to join their team on a contract basis in Calgary, Alberta. This role is well suited for someone looking to gain administrative experience in a relaxed office environment while supporting daily front-desk and office operations.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors.</li><li>Receive and distribute courier packages.</li><li>Book meeting rooms using Microsoft Teams.</li><li>Operate basic office equipment (computers, lights, TVs).</li><li>Perform light housekeeping tasks (watering plants, emptying dishwasher).</li><li>Share building updates and notices with staff.</li><li>Organize and maintain files and records.</li><li>Respond to basic inquiries and forward communications as needed.</li><li>Support reception desk operations by monitoring and redirecting requests.</li></ul>
  • 2026-01-19T19:18:50Z
Collections Specialist
  • Mississauga, ON
  • onsite
  • Temporary
  • 25.00 - 27.00 CAD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Mississauga, Ontario. In this long-term contract role, you will be responsible for managing full-cycle collections, ensuring accounts are up-to-date, and maintaining strong relationships with clients. This position offers an opportunity to utilize your expertise in accounts receivable and collections processes within the security industry.<br><br>Responsibilities:<br>• Manage full-cycle collections processes, including contacting clients and resolving payment issues.<br>• Handle accounts receivable tasks, ensuring timely payment of invoices and maintaining accurate records.<br>• Communicate with clients to address delinquent accounts and negotiate payment arrangements.<br>• Process payments efficiently and ensure proper documentation.<br>• Maintain and update account information in relevant systems.<br>• Address billing discrepancies and resolve issues to ensure client satisfaction.<br>• Conduct B2B collections to recover outstanding amounts from businesses.<br>• Monitor credit limits and payment terms to prevent overdue accounts.<br>• Provide excellent customer service while handling sensitive financial matters.<br>• Collaborate with internal teams to streamline collections processes and improve efficiency.
  • 2026-01-09T19:34:34Z
Front Desk Coordinator
  • Toronto, ON
  • onsite
  • Temporary
  • 18.06 - 20.91 CAD / Hourly
  • We are looking for a detail-oriented Front Desk Coordinator to join our team in Toronto, Ontario. This long-term contract position requires someone who thrives in a customer-facing role and is dedicated to delivering exceptional administrative and customer service support. As part of the dynamic retail industry, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient environment.<br><br>Responsibilities:<br>• Serve as the primary receptionist, greeting visitors, executives, and employees with courtesy and warmth.<br>• Manage incoming inquiries and direct them to the appropriate departments or personnel.<br>• Oversee administrative tasks such as tracking data sets and preparing monthly reports, including graphing data for presentations.<br>• Ensure all visitors are signed in and provided with necessary information or assistance.<br>• Maintain a detail-oriented front desk area.<br>• Adhere to the dress code policy by dressing appropriately for daily responsibilities and interactions.<br>• Collaborate with internal teams to support operational needs and ensure smooth workflows.<br>• Monitor attendance and punctuality, ensuring timely service to the business.<br>• Provide exceptional customer service, addressing inquiries and resolving issues promptly.<br>• Assist in creating and organizing presentations for managerial review.
  • 2026-01-15T13:34:00Z
Bilingual Collections Specialist
  • Markham, ON
  • onsite
  • Temporary
  • 28.00 - 28.00 CAD / Hourly
  • We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
  • 2026-01-12T15:44:29Z
Sr. Tax Accountant
  • Toronto, ON
  • onsite
  • Permanent
  • 95000.00 - 100000.00 CAD / Yearly
  • <p>Are you a highly skilled tax professional with a passion for Canadian taxation and mentoring emerging talent? Our firm is seeking a Senior Tax Accountant to join our dynamic team. In this high-impact role, you will bridge complex tax strategy and client success, leveraging your expertise in public practice accounting to drive outstanding results.</p><p><strong> </strong></p><p><strong>Duties & Responsibilities:</strong></p><p> <em>Team Leadership & Quality Control</em></p><ul><li>Oversee a team of bookkeepers, actively coaching and ensuring proficiency in financial statement preparation and T2 accuracy.</li><li>Review T1 and T2 returns at a high level, ensuring compliance with rigorous quality standards before filing.</li></ul><p><em>Tax Advisory & Strategy</em></p><ul><li>Meet with business owners to evaluate year-end performance and provide strategic advice (including optimal salary/dividend compensation structures).</li><li>Lead complex tax planning initiatives, such as corporate reorganizations and restructurings, including filing required tax elections.</li><li>Serve as the primary contact for CRA audits and reviews, resolving disputes and navigating complex tax scenarios.</li></ul><p><em>Operations & Execution</em></p><ul><li>Maintain technical excellence by processing complex financial statements and T1/T2 returns on a daily basis.</li><li>Manage a diverse client portfolio, ensuring all deadlines are met across multiple concurrent projects.</li><li>Identify opportunities for expanded service offerings within your client base and contribute to firm growth initiatives.</li></ul><p><strong>Key Interfaces:</strong></p><ul><li>Internal: Partners, Bookkeepers, Office Manager</li><li>External: Clients, Government Agencies, Financial Institution</li></ul><p><strong>What Success Looks Like:</strong> The ideal Senior Tax Accountant demonstrates a proactive, owner-operator mindset, balancing technical expertise with mentoring and advocacy. Success is delivered through error-free, timely filings, successful resolution of complex tax issues, and strategic tax plans that drive measurable client outcomes. Top performers grow their book of business by earning deep trust and supporting clients through every audit, reorganization, and fiscal year-end.</p><p><br></p><p><strong>Ready to advance your career?</strong></p><p>Apply today or contact a Robert Half talent solutions professional to schedule a walk-through and learn more about this opportunity.</p><p> </p>
  • 2026-01-13T17:54:04Z
Compliance Officer
  • North York, ON
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Robert Half is partnering with a client in North York, Ontario, to identify a dedicated Compliance Officer who will play an integral role in supporting the organization’s risk and compliance practices. This position involves close collaboration with the Chief Compliance Officer to ensure the company consistently meets all regulatory requirements and upholds high internal standards. The successful professional will have the opportunity to contribute to a dynamic, growth-focused environment that values innovation, best practices, and ongoing process improvement.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and assess new client documentation to verify compliance with applicable regulations and internal standards.</li><li>Work closely with the marketing team to evaluate and approve marketing materials and online content for regulatory adherence.</li><li>Maintain comprehensive records of compliance-related policies, procedures, and responsibilities as detailed within the organizational compliance calendar.</li><li>Track and document employee compliance activities, including personal trading monitoring and acknowledgment forms.</li><li>Conduct monthly reviews focused on Anti-Money Laundering (AML) and Anti-Terrorism financing compliance.</li><li>Coordinate with IT to oversee and document the annual cybersecurity assessment process.</li><li>Develop, update, and deliver training materials that promote compliance awareness throughout the organization.</li><li>Assist with oversight of business operations, including fund accounting and trust accounting for pooled investment funds.</li><li>Support the preparation and completion of third-party due diligence, regulatory surveys, and external audit requests.</li><li>Liaise with regulatory bodies, addressing inquiries and supplying required documentation as needed.</li></ul><p><br></p>
  • 2026-01-08T16:08:38Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2026-01-16T15:08:49Z
Standards Enforcement Offier
  • Toronto, ON
  • onsite
  • Permanent
  • 130000.00 - 150000.00 CAD / Yearly
  • <p>We are looking for a Standards Enforcement Officer to join our client's team in Toronto, Ontario. In this role, you will play a critical part in ensuring compliance with industry standards by conducting thorough investigations and providing expert analysis. Your contributions will uphold the integrity of the field and support regulatory priorities.</p><p><br></p><p>Responsibilities:</p><p>• Conduct preliminary investigations into complaints regarding misconduct, gathering necessary information and documentation from all parties involved.</p><p>• Utilize your expertise in accounting and assurance to analyze complaints and provide subject matter insights during investigations.</p><p>• Review submitted materials, perform research, and develop detailed case plans to assess potential breaches of codes of conduct for members or students.</p><p>• Prepare comprehensive reports and document briefs to support decision-making by senior leadership and committees.</p><p>• Present findings to the Conduct Committee and address any related questions or concerns.</p><p>• Collaborate on special projects and initiatives that align with organizational goals and regulatory priorities.</p><p>• Actively participate in committees, working groups, and task forces to address matters impacting conduct standards.</p><p>• Liaise with various organizational departments to ensure alignment on strategic and regulatory objectives.</p>
  • 2026-01-16T19:38:38Z
Coordonnateur de services
  • Bromont, ON
  • remote
  • Temporary
  • 28.00 - 33.00 CAD / Hourly
  • <p>Notre client, une entreprise publique bien établie et financièrement solide, est à la recherche d’un coordonnateur des services du bâtiment pour un mandat contractuel d’au moins un mois, à la suite du départ d’un employé. Le ou la titulaire du poste jouera un rôle clé dans la coordination des opérations quotidiennes liées aux installations, à l’entretien du bâtiment et au soutien logistique interne.</p><p><br></p><p><strong><u>Responsabilités principales:</u></strong></p><p>Coordonner certaines tâches et demandes liées aux réparations et à l’entretien du bâtiment;</p><p>Assurer le suivi de la propreté des lieux et maintenir un contact constant avec le fournisseur de services d’entretien ménager;</p><p>Coordonner les déplacements et réaménagements des employés (bureaux, équipements, espaces);</p><p>Répondre aux demandes de configuration et de mise en place des salles de réunion;</p><p>Adopter une approche terrain / opérationnelle et participer activement aux tâches lorsque requis.</p><p><br></p>
  • 2026-01-20T17:23:54Z
Receptionist
  • Markham, ON
  • onsite
  • Temporary
  • 19.95 - 23.10 CAD / Hourly
  • We are looking for a detail-oriented and approachable Receptionist to join our team in Markham, Ontario on a contract basis. In this role, you will provide contract support with reception and administrative duties in a collaborative office environment. This position requires excellent organizational and communication skills, as well as the ability to ensure adherence to facility policies, including a nut-free environment.<br><br>Responsibilities:<br>• Welcome visitors with a friendly and detail-oriented demeanor, ensuring they sign in and follow facility protocols.<br>• Clearly communicate the nut-free policy of the facility to all visitors upon arrival.<br>• Manage incoming and outgoing mail, including sorting and distributing items efficiently.<br>• Maintain inventory and organization of office supplies, ensuring availability when needed.<br>• Coordinate lunch and catering orders for meetings, ensuring compliance with dietary policies.<br>• Keep boardrooms and common areas clean and organized, replenishing paper supplies as required.<br>• Conduct routine walkthroughs of the office and lunchroom to ensure cleanliness and presentability.<br>• Provide administrative support, such as data entry, email correspondence, and scheduling appointments.<br>• Monitor front desk access, ensuring security by keeping doors locked when necessary.<br>• Answer and direct calls using a multi-line phone system.
  • 2026-01-06T18:18:40Z
Représentant des comptes
  • Saint-laurent, QC
  • onsite
  • Permanent
  • 80000.00 - 150000.00 CAD / Yearly
  • <p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
  • 2025-12-24T13:18:39Z
Spécialiste sénior du crédit et du recouvrement
  • Montreal, QC
  • onsite
  • Permanent
  • 65000.00 - 80000.00 CAD / Yearly
  • <p>Nous recherchons un spécialiste senior en crédit et recouvrement pour rejoindre notre client à Montréal. Ce rôle clé implique la gestion des comptes clients, l'analyse du risque de crédit et la collaboration avec divers intervenants pour garantir une gestion efficace des paiements. Si vous possédez une solide expérience en recouvrement et en analyse financière, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><ul><li>Superviser un portefeuille de comptes clients afin d’assurer l’encaissement des créances dans les délais impartis.</li><li>Effectuer des relances régulières auprès des clients par téléphone, courriel ou courrier afin de traiter les retards de paiement.</li><li>Négocier des modalités de règlement et transmettre les dossiers litigieux aux services compétents si nécessaire.</li><li>Analyser la solvabilité des clients et proposer des plafonds de crédit adaptés sur la base d’études financières et d’antécédents de paiement.</li><li>Collaborer avec l’équipe crédit afin d’évaluer les risques et de participer au processus d’autorisation de crédit.</li><li>Établir des rapports d’échéancier, réaliser des prévisions d’encaissement et créer des indicateurs de performance à destination de la direction.</li><li>Effectuer les rapprochements de comptes clients et résoudre les écarts sur les facturations ou les règlements.</li><li>Participer aux clôtures de fin de mois pour les opérations liées aux comptes clients et au recouvrement.</li><li>Travailler en étroite collaboration avec les équipes commerciales, le service client et la finance pour lever les litiges et assurer la satisfaction des clients.</li><li>Coordonner les actions avec les agences de recouvrement externes ou les conseillers juridiques pour le suivi des dossiers complexes.</li><li>Proposer des axes d’amélioration pour optimiser les processus de recouvrement et accroître l’efficacité du service.</li><li>Prendre part à l’élaboration et la mise en œuvre des politiques et procédures en matière de crédit et de gestion du recouvrement.</li></ul>
  • 2026-01-13T21:48:52Z
Receptionist
  • Toronto, ON
  • onsite
  • Temporary
  • 22.80 - 26.40 CAD / Hourly
  • We are looking for a detail-oriented Receptionist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring smooth front-office operations and providing excellent administrative support. This role requires strong organizational skills and proficiency with various office tools to effectively manage daily tasks.<br><br>Responsibilities:<br>• Greet incoming visitors and clients with a friendly and attentive demeanor, ensuring a welcoming atmosphere.<br>• Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department.<br>• Manage incoming and outgoing correspondence, including emails, letters, and packages.<br>• Perform data entry tasks with precision, ensuring accurate maintenance of records and databases.<br>• Utilize Microsoft Word and Microsoft Excel to create and update documents, spreadsheets, and reports.<br>• Maintain the reception area, ensuring it is clean, organized, and presentable at all times.<br>• Coordinate appointments and meetings, managing schedules effectively for team members.<br>• Assist with administrative tasks such as filing, photocopying, and scanning documents.<br>• Handle sensitive information with confidentiality and discretion.
  • 2026-01-08T15:24:09Z
Receptionist
  • Vancouver, BC
  • remote
  • Temporary
  • 20.00 - 25.00 CAD / Hourly
  • We are looking for a detail-oriented and welcoming Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for visitors, ensuring a positive and organized experience. You will also handle various administrative tasks and support departments with clerical duties as needed. This is an in-person position with regular weekday hours from 8 AM to 5 PM.<br><br>Responsibilities:<br>• Welcome and assist guests, clients, and vendors upon arrival, ensuring they are directed to the appropriate person or meeting room.<br>• Perform administrative tasks such as filing, data entry, and handling incoming and outgoing mail.<br>• Coordinate meeting room bookings, ensuring rooms are prepared with necessary materials and equipment.<br>• Maintain a clean and organized reception area and ensure office supplies are adequately stocked.<br>• Provide general clerical support to various departments, including scheduling appointments and managing calendars.<br>• Answer incoming calls and direct them to the appropriate personnel or department.<br>• Assist with the preparation and distribution of documents and materials as required.<br>• Handle inquiries from visitors and staff courteously and with attention to detail.<br>• Use tools such as Gmail and Slack to communicate and manage tasks effectively.
  • 2026-01-06T00:58:52Z
Receptionist
  • Vancouver, BC
  • onsite
  • Temporary
  • 20.90 - 22.00 CAD / Hourly
  • We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Vancouver, British Columbia. This role requires someone who can efficiently manage administrative tasks, assist with office operations, and serve as the first point of contact for visitors and staff. If you thrive in a fast-paced environment and possess strong communication skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet and assist visitors and staff at the front desk, ensuring a welcoming environment.<br>• Manage incoming and outgoing packages, including scanning and coordinating with couriers.<br>• Maintain office supplies inventory, including ordering teas, coffee, and weekly groceries.<br>• Organize and keep communal areas tidy, including the kitchen and snack stations.<br>• Handle phone calls using a multi-line phone system and direct inquiries to appropriate personnel.<br>• Support internal staff with questions and access-related issues, such as lost passes.<br>• Coordinate schedules and appointments as needed for office operations.<br>• Monitor and triage administrative tasks to ensure smooth day-to-day functioning.<br>• Field questions and provide assistance to internal team members in a detail-oriented manner.<br>• Utilize software tools such as Microsoft Office, Gmail, and Slack to complete tasks effectively.
  • 2026-01-19T17:04:43Z
Payment Specialist-AP
  • Guelph, ON
  • onsite
  • Permanent
  • 58000.00 - 60000.00 CAD / Yearly
  • We are looking for a dedicated Payment Specialist to join our team in Guelph, Ontario. In this role, you will oversee accounts payable processes, ensuring payments are handled efficiently and accurately while maintaining compliance with company policies. This position offers an opportunity to contribute to the financial operations of the organization and collaborate with various departments.<br><br>Responsibilities:<br>• Process vendor invoices, ensuring accurate coding and timely payment.<br>• Manage accounts payable data entry and filing activities.<br>• Maintain and update financial spreadsheets to support reporting needs.<br>• Reconcile payments with general ledgers to ensure accuracy and completeness.<br>• Review incoming bills for errors or discrepancies and resolve any issues.<br>• Investigate and address billing problems and misapplied transactions.<br>• Prepare and distribute payment reports for approval by senior management.<br>• Issue payments weekly, including cheques, wires, and online transfers.<br>• Uphold strict confidentiality regarding financial records and sensitive information.<br>• Follow organizational policies and procedures to address payment-related issues.
  • 2026-01-15T22:24:13Z
Réceptionniste
  • Saint-laurent, QC
  • onsite
  • Temporary
  • 19.00 - 22.00 CAD / Hourly
  • <p>Nous recherchons un réceptionniste pour rejoindre l'équipe de notre client dans le domaine de la distribution en gros à Saint-Laurent. Ce poste contractuel vise à fournir un soutien essentiel en remplaçant un congé maladie. Vous serez la première personne de contact pour nos visiteurs et collaborateurs, assurant une gestion efficace des communications et des tâches administratives.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les visiteurs et répondre à leurs demandes de manière professionnelle.</p><p>• Réorienter les appels téléphoniques vers les départements appropriés.</p><p>• Gérer les tâches administratives courantes telles que la photocopie et l’impression.</p><p>• Maintenir l’espace de réception organisé et accueillant.</p><p>• Fournir un soutien administratif ponctuel aux équipes internes.</p><p>• Assurer une communication fluide entre les visiteurs et les membres du personnel.</p><p>• Respecter les procédures internes pour la gestion des documents et des appels.</p><p>• Collaborer avec les collègues pour garantir un service efficace et harmonieux.</p><p>• Identifier et résoudre rapidement les problèmes liés à l’accueil ou aux tâches administratives.</p>
  • 2025-12-24T13:53:39Z