Client Service Representative Jobs

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Customer Service Representative

Edmonton, AB
onsite
Temporary
0 - 0 CAD / Yearly
Our client is looking for a dedicated Customer Service Representative to join their team in Edmonton, Alberta. This role supports customers by managing inquiries, providing administrative assistance, and ensuring timely, accurate, and professional service. The ideal candidate is organized, detail-oriented, and customer-focused, with strong communication skills and the ability to manage high volumes of requests in a fast-paced environment.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, and written correspondence, providing timely, accurate, and professional service.</li><li>Resolve routine issues, escalate complex concerns, and follow up to ensure timely resolution.</li><li>Assist customers with registrations, account updates, renewals, and general service requests.</li><li>Review forms and supporting documents for completeness and accuracy.</li><li>Maintain accurate records through data entry and database updates.</li><li>Prepare and format correspondence, reports, and administrative documents.</li><li>Coordinate appointments and manage follow-up communications.</li><li>Monitor service requests, identify recurring issues, and escalate urgent matters.</li><li>Support continuous service improvement and participate in team meetings and training to stay updated on procedures and policies.</li></ul>
2026-10-29T00:00:00Z

Client Relations Administrator

Toronto, ON
onsite
Temporary
29.925 - 34.65 CAD / Hourly
We are looking for a Client Relations Administrator to support day-to-day coordination and client-facing administrative activities in Toronto, Ontario. This Contract position is well suited with 1–2 years of experience in financial services, wealth management, or client service operations who is looking to build a long-term career in client relations and financial administration. Responsibilities:<ul><li>Managing and reconciling recurring and ad hoc payments, including EFTs and wire transfers</li><li>Processing cash withdrawals, deposits, and account transfers</li><li>Supporting client onboarding activities and account transitions</li><li>Assisting with transfers between financial institutions and asset conversions</li><li>Supporting portfolio management activities, including account monitoring, portfolio administration, asset allocation updates, and ensuring client information is maintained accurately</li><li>Utilizing Excel and other financial systems to support daily operations</li><li>Collaborating closely with the Client Relations team and reporting to the Head of Client Relations</li></ul>
2026-11-02T00:00:00Z

Patient Services Manager

Ottawa, ON
onsite
Permanent
88000 - 105000 CAD / Yearly
Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. Responsibilities:<ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul>
2026-10-22T00:00:00Z

Consumer Relations Associate

Abbotsford, BC
onsite
Temporary
22 - 24 CAD / Hourly
We are looking for a Consumer Relations Associate to join a manufacturing organization in Abbotsford, British Columbia on a Contract basis. This in-office role supports a high volume of consumer interactions related to product availability, ingredient questions, complaints, and promotional requests following recent product growth. The successful candidate will bring strong customer service skills, careful data entry abilities, and a compassionate approach to resolving inquiries while working closely with internal teams. Responsibilities:• Respond to incoming consumer phone calls and emails, providing timely and attentive support on product-related questions.• Assist customers with requests involving product locations, ingredient details, complaint intake, and coupon or replacement follow-up.• Document all interactions accurately in internal records and maintain organized administrative information.• Prepare and send correspondence, including letters and promotional materials, as required for consumer resolutions.• Address standard concerns independently within established guidelines and ensure consistent service delivery.• Elevate complex, sensitive, or quality-related matters to the appropriate internal departments for further review.• Maintain current knowledge of supported products and brand information to provide accurate responses.• Follow company procedures, service standards, and administrative processes in daily work.
2026-10-31T00:00:00Z

4 results for Client Service Representative jobs