<p>We are looking for an experienced IT Lead to lead technology operations and guide the organization’s digital direction in Bracebridge, Ontario. This role is responsible for maintaining reliable, secure, and efficient systems while aligning IT initiatives with broader business priorities. The successful candidate will oversee infrastructure, applications, support services, and project delivery, while also providing strategic advice to leadership on technology investments and operational improvements.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, delivery, and ongoing management of enterprise-wide IT services, systems, and user support functions.</p><p>• Partner with senior leaders to recommend technology strategies, including system integration and conversion initiatives that support organizational objectives.</p><p>• Work closely with operational managers to address information management needs related to data collection, storage, processing, and distribution.</p><p>• Maintain the stability, security, and resilience of networks, communications tools, hardware, and core information systems.</p><p>• Direct the design, implementation, and enhancement of business applications, software environments, and supporting infrastructure.</p><p>• Create, review, and maintain backup, business continuity, and disaster recovery processes to reduce operational risk.</p><p>• Evaluate emerging technologies and recommend practical solutions that improve productivity, communication, and access to information across the company.</p><p>• Oversee IT project execution by defining business requirements, managing milestones, ensuring sound project practices, and reviewing outcomes after completion.</p><p>• Support technology budgeting, vendor management, service agreements, and procurement activities to ensure cost-effective and reliable IT investments.</p><p>• Produce business intelligence reporting and assist with technical input for grants, RFIs, RFPs, and RFQs as needed.</p>
<p>Our Client is seeking an experienced Fully Bilingual <strong>IT Operations & Digital Transformation Manager</strong> to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.</p><p>This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul><p><br></p><p>The Ideal Candidate</p><p>We're looking for someone who has <strong>grown through the technical ranks into leadership</strong> — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.</p><p>Experience within <strong>government, public sector, regulated environments or large institutions</strong> is considered an asset.</p>
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.