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19 results for Business Continuity Analyst jobs

Billing Analyst
  • Mississauga, ON
  • onsite
  • Temporary
  • 25 - 28 CAD / Hourly
  • We are looking for a detail-oriented Billing Analyst to join a construction-focused organization in Mississauga, Ontario on a Contract basis. In this role, you will support accurate invoicing and revenue tracking across active projects while working closely with project and finance teams. The successful candidate will bring strong billing experience, sound contract review skills, and hands-on knowledge of Jonas Construction Software.<br><br>Responsibilities:<br>• Create and issue client invoices by aligning billed amounts with contract terms, completed work, and project milestones.<br>• Use Jonas Construction Software to administer project billing records, monitor job costs, and maintain supporting contract information.<br>• Examine agreements, purchase documents, change requests, and authorizations to confirm billing accuracy and completeness.<br>• Track invoicing timelines across multiple projects and identify revenue that is ready to be billed but has not yet been processed.<br>• Prepare various billing formats, including progress-based invoices, time-and-material billings, and scheduled recurring charges.<br>• Respond to customer questions related to invoices, investigate discrepancies, and coordinate resolutions in a timely manner.<br>• Work with project managers and accounting staff to reconcile billing activity and ensure financial records remain accurate.<br>• Maintain organized documentation for contracts, invoice support, and related billing records for audit and reporting purposes.<br>• Review accounts receivable aging, follow up on overdue balances, and contribute to month-end and year-end reporting and reconciliations.
  • 2026-08-10T00:00:00Z
Configuration Management Analyst
  • Calgary, AB
  • onsite
  • Temporary
  • 0 - 0 CAD / Yearly
  • <p>Our client is looking for a dedicated<strong> Configuration Management Analyst</strong> to join their team in Calgary, Alberta. This role supports the reliability of key business services by strengthening configuration management practices, improving data quality, and enabling informed operational decision-making. The ideal candidate is a detail-oriented and collaborative professional with strong analytical skills, the ability to manage and maintain accurate service data, and a commitment to driving consistency, quality, and operational excellence across service management practices.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support configuration management to ensure reliable IT services.</li><li>Maintain the CMDB, improving data accuracy, completeness, and integrity.</li><li>Develop and enforce configuration management standards, processes, and governance.</li><li>Collaborate with teams to identify, manage, and track configuration items throughout their lifecycle.</li><li>Administer ServiceNow tools, including Discovery and Service Mapping, and apply configuration controls.</li><li>Conduct audits, reviews, and reconciliations to ensure data quality and compliance.</li><li>Create and maintain process documentation, knowledge articles, and user guidance.</li><li>Provide training and support on configuration management practices and ServiceNow usage.</li><li>Develop reports and dashboards to monitor compliance, data health, and service performance.</li><li>Partner with change management teams to assess the impact of changes on services and configuration items.</li></ul>
  • 2026-08-07T00:00:00Z
Cyber Security Analyst
  • Ottawa, ON
  • remote
  • Temporary
  • 80 - 90 CAD / Hourly
  • <p>We are looking for an experienced Cyber Security Analyst to support security operations to join our clients team. This Contract opportunity is ideal for a senior detail-oriented candidate who can work part-time hours while taking ownership of live monitoring, threat investigation, and timely incident response. The role suits someone who is comfortable working hands-on with Darktrace and related security technologies to strengthen detection capabilities and maintain a strong security posture.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee day-to-day security monitoring activities and assess alerts to identify suspicious behaviour, emerging risks, and potential incidents.</p><p>• Use Darktrace and other security tools to investigate anomalies, validate threats, and recommend appropriate containment or remediation actions.</p><p>• Respond to cyber security events in real time, coordinate triage efforts, and support resolution to reduce operational impact.</p><p>• Review firewall, network, and cloud security configurations to improve protection across the environment.</p><p>• Analyze threat intelligence and security trends to refine detection approaches and strengthen defensive measures.</p><p>• Troubleshoot security issues across SOC-related processes, infrastructure, and technologies to maintain effective operations.</p><p>• Collaborate with internal stakeholders to document findings, communicate risk, and support ongoing security improvements.</p><p>• Contribute to configuration and quality management practices that enhance the reliability and effectiveness of security controls.</p>
  • 2026-08-11T00:00:00Z
Sr. Business Analyst
  • Calgary, AB
  • onsite
  • Temporary
  • 60 - 70 CAD / Hourly
  • <p><strong>Overview</strong></p><p>Our Calgary-based client is seeking a <strong>SharePoint Business Analyst / Change Management Consultant</strong> for a <strong>3-6 month part-time contract (approximately 20 hours/week)</strong>. This role will focus on improving SharePoint adoption across various business functions, including HR, Quality, and other operational teams.</p><p><br></p><p>The organization has invested in SharePoint but is not fully leveraging its capabilities, resulting in manual processes, inconsistent utilization, and missed efficiency opportunities. They are looking for a consultant who can assess current workflows, identify opportunities for improvement, educate stakeholders, and guide departments through practical SharePoint adoption strategies.</p><p><br></p><p>This is an ideal opportunity for a consultant who combines strong business analysis skills with change management, training, and stakeholder engagement experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Engage with business stakeholders across departments including HR, Quality, Operations, and Corporate Services to understand current processes and challenges.</li><li>Assess how teams are currently utilizing SharePoint and identify gaps, inefficiencies, and opportunities for improvement.</li><li>Recommend practical solutions and best practices to improve SharePoint adoption and user engagement.</li><li>Facilitate workshops, discovery sessions, and stakeholder interviews to gather business requirements.</li><li>Translate business needs into SharePoint-related process improvements and adoption strategies.</li><li>Develop training materials, job aids, and user documentation.</li><li>Deliver end-user training sessions and coaching to support organizational adoption.</li><li>Act as a trusted advisor to business leaders on how SharePoint can be leveraged to streamline workflows, document management, collaboration, and information sharing.</li><li>Support change management activities including communications, stakeholder engagement, readiness assessments, and adoption planning.</li><li>Measure and report on adoption progress, user feedback, and improvement opportunities.</li><li>Collaborate with internal IT teams and business leaders to ensure solutions align with organizational objectives.</li></ul>
  • 2026-07-24T00:00:00Z
Operations Analyst
  • Edmonton, AB
  • onsite
  • Permanent
  • 65000 - 70000 CAD / Yearly
  • <p>Our client is seeking a <strong>detail-oriented Operations Analyst (IT Focus)</strong> to support their <strong>IT Director</strong> in a <strong>newly created role</strong>. This position is ideal for a motivated professional with experience in <strong>operations, procurement, financial analysis, or IT administration</strong> who’s looking to work within a structured, IT-driven environment.</p><p><br></p><p>This as a strong opportunity for someone who enjoys working behind the scenes—tracking costs, managing vendors, and supporting IT operations—while gaining exposure to leadership and enterprise-level processes.</p><p><br></p><p>In this role, you’ll act as a key operational and analytical support to the IT function, with responsibilities including:</p><p><br></p><ul><li>Supporting the IT Director with day-to-day operational and administrative activities</li><li>Performing data entry, reporting, and analysis related to <strong>IT costs, budgets, and expenditures</strong></li><li>Tracking, reconciling, and allocating costs (including chargebacks and expense allocations)</li><li>Assisting with <strong>vendor management</strong>, including contract tracking and renewal schedules</li><li>Supporting <strong>software license tracking and compliance</strong></li><li>Coordinating components of IT-related projects (documentation, timelines, tracking)</li><li>Managing <strong>accounts payable and accounts receivable</strong> activities related to IT vendors</li><li>Maintaining product controls and operational documentation</li><li>Preparing and updating reports using <strong>Excel (intermediate level required)</strong></li></ul><p>Why This Role Stands Out</p><ul><li><strong>Newly created position</strong> with room to shape processes</li><li>Direct exposure to an IT Director and leadership decision-making</li><li>Strong learning opportunity for candidates looking to build on their experience base</li><li>Broad scope across financial tracking, vendor management, and project support</li></ul><p>This is full-time, permanent, in office position that offers a competitive total rewards package. Apply today!</p>
  • 2026-08-07T00:00:00Z
Database Analyst
  • Thornhill, ON
  • onsite
  • Permanent
  • 50000 - 76000 CAD / Yearly
  • We are looking for a Database Analyst to support data-driven decision-making for a service-focused organization in Thornhill, Ontario. This role combines database expertise with business insight to turn complex information into clear reporting, campaign analysis, and practical recommendations. The successful candidate will work closely with cross-functional teams to interpret data, evaluate performance, and develop meaningful analytics solutions.<br><br>Responsibilities:<br>• Analyze marketing and customer data to identify trends, measure campaign results, and provide actionable business insights.<br>• Build, maintain, and optimize database queries and data sets to support reporting, segmentation, and performance analysis.<br>• Develop dashboards and visual reports using tools such as Power BI or Tableau to communicate findings effectively to stakeholders.<br>• Partner with business teams to translate analytical needs into structured reporting and data solutions that support decision-making.<br>• Design and assess tests and experiments to evaluate initiatives, validate assumptions, and improve future campaign performance.<br>• Use programming and database tools to manage large enterprise data environments and ensure reliable access to information.<br>• Prepare clear summaries and presentations that connect analytical results to business objectives for both technical and non-technical audiences.<br>• Support data initiatives involving SQL-based environments, including work completed through SQL Server Management Studio and related platforms when required.
  • 2026-07-28T00:00:00Z
Financial Analyst
  • Calgary, AB
  • onsite
  • Permanent
  • 0 - 0 CAD / Yearly
  • <p>Robert Half is working with a client to find a skilled Financial Analyst to join their team. This position is ideal for a detail-oriented professional who can interpret financial data, support forecasting and budgeting activities, and provide insights that help guide business decisions.</p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Analyze financial results, trends, and key performance indicators to support business planning</li><li>Prepare forecasts, budgets, and variance analyses</li><li>Develop and maintain financial models to support strategic decision-making</li><li>Partner with leadership and cross-functional teams to deliver reporting and recommendations</li><li>Assist with month-end and quarter-end reporting processes</li><li>Identify opportunities to improve financial processes, reporting accuracy, and operational efficiency</li></ul>
  • 2026-07-17T00:00:00Z
Financial Analyst
  • Calgary, AB
  • onsite
  • Permanent
  • 0 - 0 CAD / Yearly
  • <p>Our client, an exciting public organization is currently searching for a dynamic individual to partner with their operation’s team as their Financial Analyst. As the Financial Analyst, you will provide insightful analytics to drive performance, assist with budgeting and forecasting, work within complex financial models, and assist with scenario and long range modeling and planning. The Financial Analyst will review financial results, provide commentary on variance analysis and business metrics, and also assist in the preparation of management and investor reporting. Apply today for immediate consideration!</p>
  • 2026-07-20T00:00:00Z
Financial Analyst
  • Calgary, AB
  • onsite
  • Permanent
  • 0 - 0 CAD / Yearly
  • <p>Our client is seeking a Financial Analyst. This role is ideal for a detail-oriented professional who can interpret financial data, deliver actionable insights, and help guide strategic decision-making.</p><p><br></p><p>Responsibilities</p><ul><li>Prepare and analyze financial reports, budgets, and forecasts</li><li>Monitor financial performance and identify trends, risks, and opportunities</li><li>Support month-end and year-end reporting processes</li><li>Develop financial models to assist with planning and business decisions</li><li>Partner with cross-functional teams to gather and evaluate financial data</li><li>Assist with variance analysis and recommendations for improving results</li><li>Maintain reporting accuracy and help strengthen financial processes and controls</li></ul>
  • 2026-07-31T00:00:00Z
Financial Analyst
  • Vancouver, BC
  • onsite
  • Temporary
  • 40 - 45 CAD / Hourly
  • <p>Our client is seeking a Financial Analyst for a 5 month contract. Reporting to the Senior Manager, FP&amp;A, the key responsibilities of the Financial Analyst will be:</p><p><br></p><p>• Discuss with the different cost centres regarding their operational expenses</p><p>• Support monthly financial performance reports as required</p><p>• Use Adaptive Planning to support the overall budget process</p><p>• Prepare PowerPoint slide decks for budget discussion with senior leaders </p><p>• Prepare Excel spreadsheets to do variance analysis using Office Connect </p><p>• Other ad hoc requests as required by the FP&amp;A team</p><p><br></p><p><br></p>
  • 2026-08-14T00:00:00Z
Financial Analyst
  • Ottawa, ON
  • onsite
  • Permanent
  • 78000 - 104000 CAD / Yearly
  • <p><strong>Robert Half is partnering with an excellent organization that&#39;s looking to add a Financial Analyst to their Finance team in Ottawa. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (78-104K)</p><p>-Full benefits + HOOPP pension</p><p>-3 weeks vacation + 12 sick days</p><p>-Excellent culture &amp; leadership team</p><p>-Hybrid (2 days on site)</p><p><br></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Review grant awards and sponsored funding arrangements to confirm allowable spending, funding conditions, and reporting expectations.</p><p>• Develop, maintain, and monitor budgets for departments, research programs, and clinical initiatives to support effective financial management.</p><p>• Track restricted funding, research allocations, and other designated accounts to ensure spending aligns with approved purposes.</p><p>• Examine cost patterns across laboratories, hospital services, and clinical operations to identify variances and improve financial performance.</p><p>• Prepare clear financial reports, forecasts, and summaries for leadership teams, faculty members, and principal investigators.</p><p>• Analyze revenue and expense trends to highlight risks, support planning activities, and recommend opportunities for cost control.</p><p>• Support compliance with healthcare, research, and grant-related financial requirements through accurate documentation and monitoring.</p><p>• Contribute financial insight to the assessment of equipment purchases, capital needs, and new research or program investments.</p>
  • 2026-08-05T00:00:00Z
Financial Analyst
  • Vancouver, BC
  • onsite
  • Permanent
  • 75000 - 90000 CAD / Yearly
  • <p>Our downtown real estate client is looking to hire for a newly created Financial Analyst position. Under the guidance and tutelage of the Manager, FP&amp;A, the Financial Analyst will work on and have exposure to both real estate analysis (due diligence for deals, M&amp;A, market analysis, etc.) through to more FP&amp;A work, including, development proformas, budgeting and forecasting, modelling and more.</p><p><br></p><p><br></p><p><br></p>
  • 2026-07-21T00:00:00Z
Credit Analyst
  • Edmonton, AB
  • onsite
  • Permanent
  • 70000 - 80000 CAD / Yearly
  • <p>Our client in Edmonton is seeking a detail-oriented and analytical Credit Analyst to join their finance team. This role is responsible for evaluating credit risk, reviewing customer financial information, recommending credit limits, and helping protect the organization’s financial health while supporting business growth. The ideal candidate will have strong financial analysis skills, sound judgment, and the ability to collaborate effectively with internal stakeholders and external customers.</p><p><br></p><p>CCP certification or active pursuit of the designation is required.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze and assess the creditworthiness of new and existing customers using financial statements, credit reports, trade references, and payment history</li><li>Recommend appropriate credit limits and terms based on risk analysis and company policy</li><li>Monitor customer accounts to identify changes in risk, delinquency trends, and exposure levels</li><li>Review aging reports and support collections strategies for overdue accounts</li><li>Partner with sales, finance, and customer service teams to resolve credit-related issues while maintaining strong client relationships</li><li>Prepare clear and well-supported credit recommendations for management review</li><li>Maintain accurate customer credit files and ensure documentation is complete and up to date</li><li>Assist with ongoing review and improvement of credit policies, procedures, and internal controls</li><li>Support month-end reporting related to receivables, bad debt exposure, and account risk</li><li>Identify potential compliance concerns and escalate high-risk accounts as needed</li></ul>
  • 2026-08-12T00:00:00Z
Pricing Analyst
  • Calgary, AB
  • onsite
  • Temporary
  • 0 - 0 CAD / Yearly
  • <p>Our client is looking for an experienced <strong>Pricing Analyst </strong>to join their team in Calgary, Alberta. This role supports accurate pricing data, item information, and compliance across customer and supplier programs while partnering with cross-functional teams to resolve discrepancies. The ideal candidate is detail-oriented with pricing, purchasing, and ERP experience, strong analytical skills, and the ability to manage complex data.</p><p><strong>Responsibilities:</strong></p><ul><li>Maintain purchase pricing rules to ensure accurate supplier costs, purchase orders, and invoice reconciliation.</li><li>Develop and manage pricing frameworks, customer pricing structures, contracts, vendor agreements, and promotional programs.</li><li>Configure customer and segment pricing to support contractual terms, taxes, environmental fees, and billing accuracy.</li><li>Maintain pricing records for markups, discounts, incentives, and special programs.</li><li>Coordinate new item setup, approvals, documentation, and customer cross-references.</li><li>Maintain item master data, including units of measure, product groups, and tax classifications, while supporting issue resolution.</li><li>Manage assortment controls, product restrictions, landed costs, taxes, and environmental charges by item and region.</li><li>Collaborate with procurement, sales, tax, finance, and suppliers to resolve discrepancies and maintain pricing compliance.</li><li>Support vendor records, pricing updates, and system/process improvements.</li></ul>
  • 2026-08-05T00:00:00Z
Senior Analyst - Market Risk Reporting
  • Toronto, ON
  • onsite
  • Temporary
  • 65 - 65 CAD / Hourly
  • <p>We are looking for a Senior Analyst - Market risk to join a Financial Services team in Toronto, Ontario. This Long-term Contract opportunity is suited to a detail-oriented risk specialist who can quickly contribute to market and treasury-related operations while supporting a high-volume workload. The position focuses on liquidity oversight, interest rate risk activities, regulatory reporting support, and day-to-day operational accuracy within a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee recurring liquidity monitoring activities and maintain timely risk-related operational deliverables to support daily and weekly reporting needs.</p><p>• Compile and reconcile liquidity positions from multiple sources to help build a more unified view of funding and cash management exposure.</p><p>• Contribute to the preparation of risk materials and reporting packages for internal governance and regulatory-related review.</p><p>• Analyze cash flow activity, funding trends, and balance sheet movements to support liquidity and interest rate risk assessment.</p><p>• Assist with stress testing exercises by gathering inputs, validating assumptions, and reviewing output for completeness and reasonableness.</p><p>• Perform control-focused operational work to protect the quality, consistency, and integrity of financial and risk data.</p><p>• Identify opportunities to improve existing workflows by reducing manual effort and strengthening process efficiency.</p><p>• Review duration gap measures and related risk indicators to support compliance with established liquidity and market risk policies.</p>
  • 2026-08-14T00:00:00Z
Payroll Analyst
  • Vancouver, BC
  • onsite
  • Permanent
  • 80000 - 95000 CAD / Yearly
  • <p>Our client, an established Vancouver organization, are looking for a Payroll Analyst to join their Finance team. This role is ideal for someone who enjoys working with numbers, analyzing data, and solving problems. You&#39;ll spend most of your time supporting payroll accounting and conducting financial analysis, while also providing backup support for payroll processing when needed.</p><p><br></p><p>This is a great opportunity for someone with a strong accounting background and a solid understanding of payroll who is looking to grow their career.</p><p><br></p><p><strong>What You Will Do</strong></p><p><strong>Payroll Accounting:</strong></p><ul><li>Prepare and post payroll journal entries into the ERP system.</li><li>Complete payroll reconciliations, including balance sheet and expense accounts.</li><li>Analyze payroll data, deductions, taxable benefits, and remittances to ensure accuracy.</li><li>Review payroll transactions to ensure they comply with Canadian payroll legislation.</li><li>Work with large payroll data files from Dayforce to support accounting processes.</li></ul><p><strong>Finance &amp; Business Support:</strong></p><ul><li>Answer payroll-related accounting questions from Finance and Operations teams.</li><li>Investigate and explain payroll cost variances against budgets and forecasts.</li><li>Partner with the Financial Planning &amp; Analysis team on payroll budgeting.</li></ul><p><strong>Reporting &amp; Process Improvement:</strong></p><ul><li>Help develop payroll reports, KPIs, and other financial reporting.</li><li>Identify opportunities to improve payroll processes and system efficiencies.</li><li>Participate in payroll system testing, upgrades, and process improvement initiatives.</li><li>Maintain payroll documentation and support best practices for compliance and data accuracy.</li></ul><p><strong>Payroll Support:</strong></p><ul><li>Provide backup support for payroll processing when needed.</li><li>Assist with payroll for salaried, hourly, and multi-provincial employees.</li><li>Support employee benefits administration and statutory remittances (such as WCB and EHT).</li><li>Assist with year-end payroll activities, including T4s, T4As, RL-1s, and other government reporting.</li><li>Support internal and external payroll audits.</li></ul><p><br></p><p><br></p>
  • 2026-07-21T00:00:00Z
Payroll Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 35 - 50 CAD / Hourly
  • <p>We are looking for a <strong>Bilingual Payroll Analyst</strong> to support payroll operations for our client in Toronto, Ontario (1 day in week per office, 4 days remote). This Long-term Contract opportunity is ideal for someone who combines strong technical payroll knowledge with hands-on experience using leading payroll and accounting platforms. The successful candidate will help ensure employees are paid accurately and on time while supporting compliance, benefits administration, and payroll reporting.</p><p><br></p><p>Responsibilities:</p><p>• Assist with payroll system updates or related process changes as needed while minimizing disruption to ongoing operations.</p><p>• Process bi-weekly payroll for a large, multi-provincial payroll across Canada</p><p>• Handle employee payroll inquiries through ticketing system</p><p>• Pull and balance employee hours</p><p>• Verify payroll taxes and ensure payroll accuracy</p><p>• Process union payroll across multiple unions</p><p>• Collaborate with internal stakeholders to address payroll inquiries and improve day-to-day payroll processes.</p>
  • 2026-08-12T00:00:00Z
Financial analyst/ Reconciliation analyst
  • Calgary, AB
  • onsite
  • Temporary
  • 0 - 0 CAD / Yearly
  • <p>We are looking to connect with experienced <strong>Financial Analysts and Reconciliation Analysts</strong> in <strong>Calgary </strong>for future opportunities. These positions may support financial reporting, reconciliations, month-end activities, and analysis across a variety of industries and environments.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Perform bank, balance sheet, account, and transaction reconciliations, investigating and resolving discrepancies.</p><p>• Review financial data, account activity, and general ledger balances to identify variances and unusual items.</p><p>• Support month-end and year-end close activities, including journal entries, accruals, and account analysis.</p><p>• Prepare financial reports, reconciliations, working papers, and supporting documentation.</p><p>• Analyze financial information to identify trends, errors, and opportunities for process improvement.</p><p>• Work with internal stakeholders to investigate discrepancies and resolve accounting or reconciliation issues.</p><p>• Maintain accurate financial records and ensure supporting documentation is complete and audit-ready.</p><p>• Assist with process improvements, reporting enhancements, and other finance-related projects as required.</p>
  • 2026-08-13T00:00:00Z
Senior Data Analyst
  • Calgary, AB
  • onsite
  • 0 - 0 CAD / Yearly
  • <p>Our client, an established Alberta-based professional regulatory organization, is seeking a Senior Data Analyst for a contract opportunity covering a leave. The successful candidate will join the organization during a significant period of technology and data transformation, including the implementation of Microsoft Dynamics 365 Customer Service and the transition of its reporting environment into Microsoft Fabric.</p><p><br></p><p>The organization is continuing to develop its overall data maturity and requires someone who can connect business processes, reporting needs and underlying data structures. This is not a purely technical development role: approximately 60% of the position will involve working directly with business stakeholders to understand their processes, identify data requirements and translate those needs for technical teams.</p><p><br></p><p>This 12-month fixed-term (with potential to extend) contract pays between $90,000-$100,000 + 6% vacation pay and will work hybrid on-site 4-days per week, 1-day remote.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to understand operational processes, reporting requirements and data challenges.</li><li>Translate business needs into clear data, reporting and technical requirements.</li><li>Act as a liaison between business teams, database specialists, developers, external implementation partners and other technical stakeholders.</li><li>Analyze existing reports and determine how their underlying data will be mapped or sourced within the new CRM and Azure environment.</li><li>Support the migration from a legacy CRM platform to Microsoft Dynamics 365 Customer Service.</li><li>Assist with data mapping, validation, reconciliation and quality assurance throughout the migration.</li><li>Work with on-premises SQL, Azure SQL and Dataverse data structures to locate, validate and interpret information.</li><li>Support the transition of Power BI reporting into the Microsoft Fabric environment.</li><li>Assist with the development, testing and enhancement of reports, dashboards and analytics products.</li><li>Investigate data and reporting issues raised by business users, particularly during post-go-live hypercare.</li><li>Determine whether apparently missing data has been relocated, renamed, transformed or incorrectly mapped within the new environment.</li><li>Facilitate conversations with business users to clarify issues and distinguish between data, reporting, system and business-process concerns.</li><li>Develop requirements documentation, test cases, data definitions and supporting documentation.</li><li>Identify patterns, trends and opportunities within data that can improve business operations and decision-making.</li><li>Educate users on report functionality, data interpretation and changes resulting from the new CRM and reporting environment.</li><li>Manage multiple reporting, migration and stakeholder priorities within a dynamic project environment.</li></ul><p><br></p>
  • 2026-08-12T00:00:00Z