We are looking for a Receptionist to support a non-profit organization in Vancouver, British Columbia on a Contract basis. This position serves as the first point of contact for visitors and callers, helping create a welcoming and secure front-desk experience. The role is well suited to someone who communicates clearly, stays organized in a busy setting, and can manage multiple tasks throughout the day.<br><br>Responsibilities:<br>• Welcome visitors at the front desk and provide courteous, attentive assistance as they arrive.<br>• Monitor entry access by confirming appointments, managing secure door entry, and directing clients to the appropriate area.<br>• Handle a high volume of inbound calls through a multi-line phone system and route inquiries accurately and efficiently.<br>• Review calendars to check staff availability and support appointment coordination when needed.<br>• Respond to general email and phone inquiries in a timely and service-oriented manner.<br>• Maintain orderly records and complete routine data entry and administrative updates with accuracy.<br>• Support day-to-day reception operations from a protected front desk area while maintaining confidentiality and a high standard of conduct.

• Previous experience in reception, front desk support, or a similar customer-facing administrative role.<br>• Comfortable managing frequent incoming calls using a multi-line telephone system.<br>• Strong customer service and interpersonal skills with a calm and detail-focused approach.<br>• Ability to perform data entry and maintain organized files with careful attention to detail.<br>• Proficiency with Microsoft Outlook, Word, and Excel.<br>• Capable of checking schedules and coordinating appointments accurately.<br>• Able to work independently while handling multiple priorities in a fast-paced environment.

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