<p>On behalf of our client, Robert Half is seeking a Billing Clerk for an on-site role in Edmonton, AB. This contract position is designed for individuals who thrive in a busy environment and have a strong background in customer service and billing operations. The role will be based in a collaborative office setting and requires a commitment to handling high call volumes with precision and efficiency.</p> <strong>Job Responsibilities</strong> <ul><li>Manage a high volume of inbound calls, addressing inquiries related to billing statements and account discrepancies.</li><li>Deliver support to customers by resolving issues and providing clear information regarding their accounts.</li><li>Conduct data reconciliation to ensure accuracy in billing and account records.</li><li>Investigate and resolve problems identified through data analysis.</li><li>Apply premium adjustments within the billing system as required.</li><li>Collaborate with team members to maintain consistent workflow and meet daily targets.</li><li>Utilize call center experience to manage 50-100 calls per day efficiently.</li><li>Prioritize and execute billing tasks to support business operations.</li><li>Use Excel functions, including pivot tables and lookups, to manage and review data.</li><li>Adapt to a fast-paced office environment and contribute to a positive team culture.</li></ul> <strong>Job Requirements</strong> <ul><li>Minimum of 2 years of experience in customer service, billing, or call center roles.</li><li>Proficiency with Excel, including pivot tables and lookup functions.</li><li>Experience with Guidewire or similar billing software is preferred.</li><li>Ability to handle high call volumes and multitask efficiently.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfort working independently without extensive supervision.</li><li>Non-designated education background accepted.</li><li>Effective communication skills and a willingness to ask questions when needed.</li></ul>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2026 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>