We are looking for an organized and detail-oriented Account Coordinator to join our team in Coquitlam, British Columbia. This is a contract position where you will play a key role in managing customer accounts, ensuring smooth operations, and maintaining high standards of service within the paper and packaging industry. The role requires a proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional results. Responsibilities: • Manage customer accounts by processing orders, tracking deliveries, and addressing quality concerns. • Enter and maintain accurate order information within the D365 operations system. • Communicate effectively with customers, responding to inquiries and providing updates on their orders. • Collaborate with internal teams such as warehouse, purchasing, accounting, and logistics to ensure seamless operations. • Prioritize tasks and troubleshoot issues to meet deadlines and customer expectations. • Generate reports and maintain documentation related to account activities. • Participate in weekly meetings with customers when required, fostering strong relationships. • Ensure attention to detail in all aspects of order management, including shipping and freight tracking. • Utilize technical skills to navigate new systems and adapt to evolving processes efficiently. • Work in a team-oriented environment, contributing positively to a diverse and dynamic group.

• Proven experience in customer service or account management roles. • Proficiency in Microsoft Office, including Excel and Word. • Strong organizational skills with the ability to manage high-volume tasks. • Excellent communication skills, both written and verbal. • Familiarity with order entry systems and data entry processes. • Ability to prioritize and multitask effectively in a fast-paced setting. • Detail-oriented approach to ensure accuracy and quality in all responsibilities. • Positive attitude and ability to work collaboratively within a team environment.

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Coquitlam, BC
onsite
Temporary
25.65 - 27.00 CAD / Hourly
We are looking for an organized and detail-oriented Account Coordinator to join our team in Coquitlam, British Columbia. This is a contract position where you will play a key role in managing customer accounts, ensuring smooth operations, and maintaining high standards of service within the paper and packaging industry. The role requires a proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional results. Responsibilities: • Manage customer accounts by processing orders, tracking deliveries, and addressing quality concerns. • Enter and maintain accurate order information within the D365 operations system. • Communicate effectively with customers, responding to inquiries and providing updates on their orders. • Collaborate with internal teams such as warehouse, purchasing, accounting, and logistics to ensure seamless operations. • Prioritize tasks and troubleshoot issues to meet deadlines and customer expectations. • Generate reports and maintain documentation related to account activities. • Participate in weekly meetings with customers when required, fostering strong relationships. • Ensure attention to detail in all aspects of order management, including shipping and freight tracking. • Utilize technical skills to navigate new systems and adapt to evolving processes efficiently. • Work in a team-oriented environment, contributing positively to a diverse and dynamic group.
2026-01-19T18:58:38Z