1 result for Coordinator Office Services in Burnaby, BC

Service Coordinator

Surrey, BC
onsite
Contract to Hire
26 - 30 CAD / Hourly
We are looking for a Service Coordinator to join our team in Surrey, British Columbia on a contract basis with the potential to become permanent. This in-office role supports a busy service operation across both residential and commercial work, helping keep communication, scheduling, and documentation organized and on track. The successful candidate will bring strong coordination skills, sound judgment, and a customer-focused approach to managing daily service activities in a fast-paced environment. Responsibilities: • Coordinate daily service requests by assigning work to technicians based on urgency, location, and trade expertise. • Keep customers informed throughout the service process by providing updates, answering questions, and addressing concerns in a timely manner. • Serve as the central point of communication between clients, technicians, and internal team members to support efficient issue resolution. • Monitor work orders from intake to completion, ensuring service activities are accurately recorded and completed within expected timelines and budget guidelines. • Review technician timesheets, service documentation, and related records to confirm accuracy and support payroll and client reporting requirements. • Organize dispatch schedules for a high-volume plumbing service team and adjust plans as priorities shift or urgent calls arise. • Work closely with subcontractors, vendors, and field staff to coordinate service support, materials, and operational needs. • Arrange the purchase of parts and supplies, track related expenses, and help maintain proper administrative records for procurement activities. • Contribute to team efficiency by assisting with office coordination tasks, supporting service quality standards, and helping improve day-to-day processes.
2026-05-07T00:00:00Z