10 results for Pmo Manager Director jobs

IT Project Manager (ERP & DW)

Miranda, New South Wales
remote
Permanent placement
150000 - 165000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">This client is investing in modern platforms, improved business intelligence capabilities, and stronger project delivery practices to enhance operational efficiency and decision-making across the organisation.Therefore they are seeking an experienced IT Project Manager to lead several high-profile initiatives while helping establish scalable project management standards and governance across the business. Your initial focus will be leading three key transformation programs:<ul><li>Implementation of a new enterprise Data Warehouse and reporting platform</li><li>Selection and implementation of a new ERP solution</li><li>Enhancement of internal project management frameworks, governance, methodologies, and best practices </li></ul>You will play a critical role in ensuring projects are delivered on time, within budget, and aligned to business objectives. Key Responsibilities:<ul><li>Lead end-to-end delivery of multiple technology projects and programs</li><li>Develop and maintain project plans, schedules, budgets, risk registers, and status reporting</li><li>Coordinate cross-functional teams including technology, vendor resources, operations, finance, and executive stakeholders</li><li>Manage project scope, dependencies, issues, risks, and change requests</li><li>Ensure projects achieve defined business outcomes and benefits</li><li>Oversee solution design, testing, data migration, training, and go-live activities</li><li>Drive adoption and change management initiatives across the organisation</li><li>Rolling out Project Management best practice; develop project management standards, templates, reporting, and documentation</li><li>Build and maintain strong relationships with external technology partners and implementation vendors</li><li>Manage vendor performance against contractual commitments, milestones, budgets, and SLAs</li><li>Provide clear and concise reporting to senior leadership and executive stakeholders </li></ul> Essential Experience:<ul><li>5+ years' experience delivering IT and business transformation projects</li><li>Proven experience implementing enterprise platforms such as ERP, CRM, Data Warehouse, or Business Intelligence solutions</li><li>Strong project planning, governance, budgeting, and risk management skills.</li><li>Demonstrated experience managing third-party vendors and system integrators.</li><li>Excellent communication, facilitation, and presentation skills.</li><li>Experience within an SME or mid-sized organisation</li><li>Formal project management certification (PRINCE2, PMP, Agile, Scrum, or equivalent)</li><li>Experience establishing or improving PM capabilities and delivery frameworks</li></ul> This role will start as a 24 month fixed term contract and be 3 days in office.The office is not near public transport, so applicants must own their own vehicle.Reference Number: 06800-0013462223<h4> </h4></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0Ljc1NTczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-29T00:04:49Z

Finance Systems Project Manager | $150-180k + super

Melbourne CBD, Victoria
remote
Permanent placement
150000 - 180000 AUD / Yearly
An opportunity has arisen for an experienced Finance Systems Project Manager to lead the delivery of a significant enterprise-wide finance transformation program.Reporting directly to the Chief Financial Officer, this role will be responsible for driving the implementation and optimisation of key finance and payroll systems, including SAP Payroll and broader ERP platforms. You will play a critical role in ensuring projects are delivered on time, within budget, and aligned to strategic business objectives while managing a diverse group of stakeholders across finance, technology, operations and executive leadership teams.This position offers the opportunity to make a genuine organisational impact by modernising finance systems, improving business processes and driving sustainable operational improvements. The OpportunityAs the Finance Systems Project Manager, you will take ownership of the end-to-end project life cycle, from business case development and procurement through to implementation, change management and post-go-live review.You will work closely with senior leaders, technical teams and external vendors to ensure successful delivery of critical finance systems initiatives and continuous improvement outcomes. Key Responsibilities<ul><li>Lead the delivery of finance systems projects, including SAP Payroll and ERP implementations and enhancements.</li><li>Develop and manage detailed project plans, budgets, timelines, governance frameworks and reporting mechanisms.</li><li>Facilitate project workshops, stakeholder meetings, steering committee updates and solution design sessions.</li><li>Manage project risks, issues and dependencies, ensuring appropriate mitigation strategies are implemented.</li><li>Coordinate business requirements gathering, process analysis and solution design activities.</li><li>Drive vendor engagement, procurement and tender processes, including due diligence and contract management activities.</li><li>Oversee data migration, testing, system implementation and go-live readiness activities.</li><li>Lead organisational change management initiatives to support successful adoption of new systems and processes.</li><li>Conduct post-implementation reviews and identify opportunities for ongoing improvement and optimisation.</li><li>Build strong relationships across finance, technology and operational teams to ensure alignment and project success.</li></ul> About YouYou are an experienced project leader with a strong background delivering complex finance systems and ERP projects. You possess a combination of project management and finance & accounting knowledge, commercial acumen and stakeholder engagement skills, enabling you to successfully navigate complex environments and deliver outcomes.You will bring: <ul><li>Demonstrated experience managing finance system upgrades, ERP or payroll implementation projects.</li><li>Strong understanding of finance processes, reporting frameworks, data migration and systems integration.</li><li>Experience delivering SAP Payroll or similar payroll system implementations is desirable.</li><li>Proven capability managing project budgets, governance frameworks, timelines and resource planning.</li><li>Exceptional stakeholder management skills with the ability to influence and engage executives, operational leaders and technical teams.</li><li>Strong analytical and problem-solving capabilities with a focus on continuous improvement.</li><li>Experience leading business transformation and organisational change initiatives.</li></ul> Qualifications<ul><li>Tertiary qualification in Accounting, Finance, Business, Project Management or a related discipline.</li><li>Experience within government, healthcare, public sector or similarly regulated environments will be advantageous.</li></ul> Why Apply?This is a unique opportunity to lead a high-profile finance transformation program with strong executive sponsorship and organisation-wide visibility.You will join a purpose-driven organisation committed to innovation, continuous improvement and delivering meaningful outcomes, while working alongside a collaborative and highly engaged leadership team.If you are passionate about finance transformation, systems implementation and delivering complex projects that create lasting organisational impact, we would welcome your application. Job reference number: 06810-0013458337LHBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjE4NzE2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-23T05:43:59Z

Claims Administrator

Cannington, Western Australia
remote
Permanent placement
65000 - 70000 AUD / Yearly
The CompanyOur client is seeking a Claims Administrator to support residential and commercial repair projects across multiple Australian states and territories.With a strong reputation for quality workmanship and customer service, this business is committed to delivering high-quality repairs and a seamless experience throughout the insurance claims process to WA customers.The RoleAn opportunity has become available for a Claims Administrator to play a key role in coordinating communication between insurers, policyholders, and trades.This position will support the end-to-end administration of claims, ensuring projects remain on track, communication is timely, documentation is accurate and compliant, and all stakeholders are kept informed.Key responsibilities include:<ul><li>Setting up new claims in the project management system and tracking progress from initial report through to final invoicing</li><li>Acting as a primary point of contact for insurers, loss adjusters, and policyholders, while providing regular updates</li><li>Collating and uploading site photos, reports, and scopes of work to insurer portals</li><li>Supporting Supervisors with trade scheduling and maintaining subcontractor compliance documentation</li><li>Preparing and issuing progress claims, managing variations, and ensuring invoicing aligns with agreed insurer rates</li></ul>Your ProfileYou will thrive in a fast-paced environment and bring a strong customer-first mindset. You will be organised, detail-oriented, and confident managing multiple stakeholders.To be successful, you will ideally have:<ul><li>Previous experience in insurance building, restoration, or construction administration is highly desired</li><li>Experience using project management systems such as Prime, End Data, insurer portals, or the ability to learn new systems quickly</li><li>Excellent written and verbal communication skills, including a professional phone manner</li><li>Full working rights - residency or citizenship</li><li>The ability to communicate clearly and empathetically with a wide range of stakeholders, including distressed or vulnerable customers</li><li>Strong attention to detail, with the ability to identify discrepancies early in scopes of work or compliance documents</li><li>Proven ability to manage a high volume of active files, calls and competing priorities</li><li>Availability and flexibility to provide team coverage when needed</li></ul> If this sounds like you and the next step in your administrative career - please apply today! Reference Number: (60090-0013469259) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMzU1MTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-13T03:39:37Z

Claims Administrator

Cannington, Western Australia
remote
Permanent placement
65000 - 70000 AUD / Yearly
The CompanyOur client is seeking a Claims Administrator to support residential and commercial repair projects across multiple Australian states and territories.With a strong reputation for quality workmanship and customer service, this business is committed to delivering high-quality repairs and a seamless experience throughout the insurance claims process to WA customers.The RoleAn opportunity has become available for a Claims Administrator to play a key role in coordinating communication between insurers, policyholders, and trades.This position will support the end-to-end administration of claims, ensuring projects remain on track, communication is timely, documentation is accurate and compliant, and all stakeholders are kept informed.Key responsibilities include:<ul><li>Setting up new claims in the project management system and tracking progress from initial report through to final invoicing</li><li>Acting as a primary point of contact for insurers, loss adjusters, and policyholders, while providing regular updates</li><li>Collating and uploading site photos, reports, and scopes of work to insurer portals</li><li>Supporting Supervisors with trade scheduling and maintaining subcontractor compliance documentation</li><li>Preparing and issuing progress claims, managing variations, and ensuring invoicing aligns with agreed insurer rates</li></ul>Your ProfileYou will thrive in a fast-paced environment and bring a strong customer-first mindset. You will be organised, detail-oriented, and confident managing multiple stakeholders.To be successful, you will ideally have:<ul><li>Previous experience in insurance building, restoration, or construction administration is highly desired</li><li>Experience using project management systems such as Prime, End Data, insurer portals, or the ability to learn new systems quickly</li><li>Excellent written and verbal communication skills, including a professional phone manner</li><li>Full working rights - residency or citizenship</li><li>The ability to communicate clearly and empathetically with a wide range of stakeholders, including distressed or vulnerable customers</li><li>Strong attention to detail, with the ability to identify discrepancies early in scopes of work or compliance documents</li><li>Proven ability to manage a high volume of active files, calls and competing priorities</li><li>Availability and flexibility to provide team coverage when needed</li></ul>If this sounds like you and the next step in your administrative career - please apply today! Reference Number: (60090-0013258249) This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNjE2ODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-03T03:12:12Z

Human Resources Business Partner - 6 Month Contract

North Ryde, New South Wales
remote
Contract/Temporary
11000 - 124000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Company: Our client is a leading provider of purpose-built accommodation, creating vibrant and inclusive communities. With a strong presence across Australia, they are committed to delivering exceptional resident experiences through high-quality facilities, engaging programs and a people-first approach. Driven by collaboration, innovation and service excellence, they offer a dynamic environment where employees are empowered to make a meaningful impact every day.This business is seeking an experienced HR Business partner for a six month fixed term, with potential for extension or a permanent position. Duties and responsibilities: <ul><li>Provide generalist HR support across the full employee lifecycle, partnering with managers and employees across the business.</li><li>Manage employee relations and performance matters, ensuring compliance with employment legislation and company policies.</li><li>Maintain and update HR policies, procedures and organisational structures.</li><li>Lead and support HR projects, including HRIS optimisation, onboarding, training programs and performance review processes.</li><li>Coordinate recruitment activities and manage relationships with external recruitment providers.</li><li>Deliver training sessions and develop training materials for employees and managers.</li><li>Provide support with payroll-related queries, award interpretation and employee contract matters.</li><li>Prepare HR reporting and analytics, including workforce metrics, gender pay data and compliance reporting.</li><li>Support change initiatives and other strategic People projects as required.</li><li>Maintain strict confidentiality and provide responsive HR support across all areas of the business.</li></ul> About you: To be successful in this role, you will have:<ul><li>3 to 4 years' experience in a HR Business Partner or Senior HR Advisor role, with strong generalist HR knowledge.</li><li>Solid understanding of Australian employment legislation, awards and HR best practice.</li><li>Experienced in managing employee relations matters and building trusted relationships with stakeholders at all levels.</li><li>Strong project management, organisational and problem-solving skills, with the ability to manage competing priorities.</li><li>Confident analysing HR data and preparing reports to support business decisions.</li><li>Excellent communication, coaching and influencing skills, with a proactive and collaborative approach.</li><li>High attention to detail, professionalism and discretion when handling confidential information.</li><li>Proficient in Microsoft Office, with experience using HRIS platforms such as ELMO and ADP highly regarded.</li><li>Tertiary qualification in Human Resources or a related discipline.</li><li>Must have valid working rights for Australia</li></ul> What's on offer: <ul><li>Potential for the role to extend or become permanent</li><li>2 days work from home a week</li><li>Onsite parking</li></ul> Reference Number: 06800-0013467789This is ahybrid position. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjQ2ODcyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-13T06:02:35Z

Senior Project Manager - Salesforce Implementation Remediation

Brisbane CBD, Queensland
remote
Contract/Temporary
800 - 950 AUD / Daily
Senior Project Manager - Salesforce Implementation RemediationContract: Initial 3 months, with potential to extend Location: Brisbane preferred, hybrid working available Start: Interviews next week, immediate start preferredAn experienced Senior Project Manager is required to lead the recovery and stabilisation of a complex ERP and Salesforce-integrated finance systems project.The business is currently working through a critical phase of a finance ERP implementation that integrates with an established Salesforce environment. The project is intended to improve end-to-end finance workflows, automation, data quality, reporting, and operational visibility.The project is currently behind schedule and requires a hands-on Senior Project Manager who can bring structure, governance, and clear delivery discipline to a complex environment. This person will work closely with IT, finance, and external delivery partners to assess the current state, identify key risks, and support the business towards a successful go-live.Key responsibilities:<ul><li>Lead the recovery and remediation of a complex ERP and Salesforce-integrated project</li><li>Review current project status, delivery risks, technical dependencies, and governance gaps</li><li>Establish clear project controls across scope, change, testing, deployment, decision-making, and issue management</li><li>Work closely with finance, IT, and external implementation partners to drive delivery outcomes</li><li>Provide structure and clarity across a project with multiple technical and business dependencies</li><li>Support remediation planning ahead of a planned go-live</li><li>Improve visibility of project risks, priorities, ownership, and next steps</li><li>Help stabilise delivery and reduce reliance on undocumented or poorly understood legacy configuration</li><li>Support stakeholder confidence through clear communication, practical planning, and strong delivery leadership</li><li>Ensure the solution supports improved finance processes, automation, reporting, and data quality</li></ul>Essential requirements:<ul><li>Proven experience as a Senior Project Manager delivering Salesforce implementation projects</li><li>Strong background across ERP, finance systems, or Salesforce-integrated business platforms</li><li>Experience recovering, remediating, or stabilising complex technology projects</li><li>Strong understanding of project governance, delivery controls, change management, testing, and go-live readiness</li><li>Experience working across finance, IT, and third-party implementation partners</li><li>Ability to quickly assess delivery risks, technical dependencies, ownership gaps, and project priorities</li><li>Strong stakeholder management skills across technical and non-technical teams</li><li>Comfortable operating in ambiguous or challenging project environments</li></ul>Highly regarded:<ul><li>ERP or finance systems implementation experience</li><li>Experience with Salesforce-integrated finance platforms</li><li>Exposure to systems such as Business Central, MYOB, Navision, or similar finance systems</li><li>Experience supporting project remediation ahead of go-live</li></ul>The opportunity:This is a high-impact contract role suited to someone who enjoys stepping into complex project environments and getting things back on track. The business needs a confident, pragmatic Senior Project Manager who can quickly understand the current landscape, improve governance, and guide the project through a critical remediation phase.Brisbane-based candidates are preferred, with an expectation of being onsite a couple of days per week. Strong candidates based elsewhere may also be considered.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U2NvdHQuUGFyc29ucy41NzUzNS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-16T22:56:04Z

IT Project Manager - Technology Integration Program

Pooraka, South Australia
remote
Contract/Temporary
750 - 850 AUD / Daily
<h3>IT Project Manager - Technology Integration Program </h3> We are seeking an experienced IT Project Manager to lead and coordinate technology integration activities associated with a major acquisition and systems integration program. This role will work closely with corporate IT teams, business stakeholders, vendors and operational technology teams to ensure a smooth and successful integration across infrastructure, applications and end-user environments. <h4>Key Requirements</h4><ul><li>Proven experience delivering complex IT infrastructure and technology projects within enterprise environments.</li><li style="text-align: justify;">Strong understanding of core infrastructure technologies including Windows Server, Active Directory, Azure AD / Entra ID, Microsoft 365, networking, file services and end-user computing environments.</li><li style="text-align: justify;">Previous experience managing M&A, acquisition, divestment or business integration projects, ideally involving multiple stakeholders, systems and locations.</li><li style="text-align: justify;">Ability to develop and manage project plans, timelines, milestones, dependencies and deliverables while ensuring projects remain on track.</li><li style="text-align: justify;">Strong stakeholder management skills with the ability to engage effectively with corporate IT teams, local technology teams, business leaders, vendors and third-party providers.</li><li style="text-align: justify;">Comfortable acting as the primary point of contact for integration activities, ensuring alignment between technical teams, business stakeholders and external partners.</li><li style="text-align: justify;">Experience identifying, managing and escalating project risks, issues and dependencies while driving outcomes and maintaining project momentum.</li><li style="text-align: justify;">Ability to provide regular reporting and communication to stakeholders, including project status, milestones, risks, issues and key decisions.</li><li style="text-align: justify;">Strong organisational skills with the ability to manage multiple concurrent workstreams within a fast-paced transformation environment.</li><li style="text-align: justify;">Excellent communication, documentation and relationship management skills.</li></ul> This opportunity will suit a Project Manager with a strong infrastructure background who enjoys working in complex stakeholder environments and driving successful business and technology integration outcomes. This will be a hybrid role on a daily rate.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuOTA1MjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-24T00:26:48Z

Product Manager

Sydney, New South Wales
remote
Contract/Temporary
155000 - 155000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">About the RoleAn exciting opportunity exists for an experienced BI Product Manager to join a leading FMCG organisation undergoing a significant investment in Data, Analytics, AI, and Automation capabilities.This role sits at the intersection of business and technology, owning the BI product strategy and roadmap while partnering with stakeholders across Product, Data Engineering, Analytics, and the broader business. You will play a critical role in shaping how analytics products are delivered, governed, and adopted across the organisation. Responsibilities<ul><li>Own and evolve the BI product roadmap and analytics strategy.</li><li>Lead backlog prioritisation and Agile delivery activities.</li><li>Partner with Data Engineering teams across Azure and Databricks platforms.</li><li>Drive adoption of Power BI products and self-service analytics.</li><li>Ensure governance, metric consistency, and trusted reporting.</li></ul> Skills & ExperienceTo be successful in this role, you will bring:<ul><li>Strong Power BI expertise including DAX, SQL, and data modelling.</li><li>Experience working with Azure and Databricks environments.</li><li>BI Product Management, Product Owner, or Analytics leadership experience.</li><li>Strong stakeholder engagement and communication skills.</li><li>Commercial understanding of how analytics drives business outcomes.</li></ul> Benefits<ul><li>Join a business heavily investing in Data, AI, and Analytics.</li><li>Highly visible role with strong executive stakeholder exposure.</li><li>Influence enterprise-wide analytics capability and strategy.</li><li>Work with modern cloud technologies including Azure and Databricks.</li><li>Flexible and collaborative working environment.</li></ul> About the CompanyOur client is a leading FMCG organisation undergoing a major data and analytics transformation. They are building modern data capabilities that will enable better decision-making, increased automation, and stronger commercial outcomes across the business. This role offers the opportunity to play a key role in that journey.The client offers 3 days in office / 2 days from home hybrid working model. Reference Number: 06800-0013470012</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/QnJlbmRhbi5jaGFuZGVyLjAxMDcwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-14T02:07:38Z

Business Support Manager

Melbourne CBD, Victoria
remote
Contract/Temporary
40 - 45 AUD / Hourly
The role: As the standalone temp to perm Business Support Manager you will oversee the day-to-day administration and operational functions of the business while ensuring financial processes and compliance requirements are managed accurately and efficiently. Please note this position is 3 days per week Key ResponsibilitiesOffice Management & Administration<ul><li>End-to-end office management and administration</li><li>Coordinate daily operational activities and office processes</li><li>Maintain accurate records, files, and business documentation</li><li>Provide administrative support to the business</li><li>Answering a low number of calls and responding to email correspondence</li></ul>Finance & Bookkeeping<ul><li>End-to-end bookkeeping using Xero</li><li>Accounts payable and accounts receivable</li><li>Weekly payroll processing</li><li>Superannuation and BAS preparation</li><li>Bank and credit card reconciliations</li><li>Financial reporting and record management</li></ul>Compliance & Administration<ul><li>Manage regulatory, compliance, and documentation requirements</li><li>Ensure records and processes remain audit-ready</li><li>Support purchasing, asset administration, and transfer processes</li><li>Maintain accurate reporting and business documentation</li></ul> About You<ul><li>Previous experience as an Office Manager, Office Coordinator, Practice Manager, or Senior Administrator</li><li>Strong bookkeeping and financial administration experience</li><li>Proficient with Xero</li><li>Confident managing payroll, reconciliations, and compliance processes</li><li>Highly organised with exceptional attention to detail</li><li>Able to work autonomously</li><li>Able to work independently and take ownership of your responsibilities</li><li>Professional communication skills and a customer-focused approach</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000006oQYX">06810-0013425692</a>CIS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuODcyMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T04:56:19Z

Project Manager - Customer Service

Heatherton, Victoria
remote
Contract/Temporary
70 - 100 AUD / Hourly
The Company Our client is a large healthcare organisation providing a range of healthcare services across Melbourne.<ul><li>Lead an end-to-end review of client referral and onboarding processes across the organisation.</li><li>Map current-state processes, identify inefficiencies, duplication, and bottlenecks across the customer journey</li><li>Partner with the CEO and executive leadership team to design a streamlined, scalable customer service and onboarding model</li><li>Drive process improvement initiatives to enhance service delivery, turnaround times, and overall customer experience</li><li>Analyse data and workflows to identify opportunities for automation (including the use of appropriate artificial intelligence) and systems enhancements</li><li>Design clear roles, responsibilities and governance arrangements.</li><li>Work closely with frontline teams to understand pain points and embed new ways of working</li><li>Lead change management activities, ensuring buy-in and adoption across teams</li><li>Review and optimise team structure, roles, and responsibilities within the Customer Service function</li><li>Recommend and support implementation of technology solutions</li><li>Establish clear KPIs, service standards, and reporting frameworks to measure success</li><li>Develop documentation including process maps, SOPs, and training materials</li></ul> Transformation Roadmap and Implementation Planning<ul><li>Translate future-state process designs into a practical and achievable implementation plan.</li><li>Develop detailed recommendations, business cases and benefit realisation plans.</li><li>Prioritise initiatives according to impact, effort and risk.</li><li>Define milestones, deliverables, dependencies and resource requirements.</li><li>Establish performance measures and reporting frameworks (lead and lag indicators).</li><li>Identify quick wins alongside longer-term transformational opportunities.</li></ul> Key Requirements / Experience<ul><li>Recent proven experience leading and implementing similar projects</li><li>Experience in process improvement, transformation, or operational project roles</li><li>Background working in customer service environments, ideally within call centres or high-volume service operations</li><li>Strong track record of streamlining workflows and implementing efficiencies across multi-touchpoint teams</li><li>Experience with system implementation, automation, or digital transformation initiatives</li><li>Ability to analyse complex processes and translate them into simple, scalable solutions</li><li>Strong stakeholder engagement skills, with experience working closely with senior leaders</li><li>Demonstrated change management capability - bringing teams along the journey</li><li>Data-driven approach with the ability to measure impact and outcomes</li><li>Highly practical, hands-on approach with a focus on delivering real outcomes (not just strategy)</li></ul> Job Reference Number: 06830-0013458284CGBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wNjE1Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-22T01:32:32Z