28 results for Help Desk jobs

Senior Lending Manager

Melbourne, Victoria
remote
Permanent placement
160000 - 180000 AUD / Yearly
The CompanyRobert Half is proud to be partnering with a long-established and highly regarded financial services organisation with a strong track record in commercial property-backed lending. The business has built a reputation for consistency, disciplined credit, and trusted relationships across both borrowers and intermediary partners.With a well-capitalised platform and a thoughtful approach to growth, the organisation prioritises sustainable portfolio development over short-term volume, underpinned by robust governance and a clear credit philosophy.In a competitive landscape, this business prides itself on a point of difference which is the envy of many of its competitors; its culture. Espousing a collaborative, supportive and non-hierarchical working environment, the firm enjoys a level of professionalism and tenure which further fosters an ability to build long-term and productive relationships with a loyal client base. Team members are given the autonomy to operate within clear frameworks and work alongside leadership that is accessible and invested in developing its people.The RoleAs the business looks to further strengthen its property and mortgage lending portfolio, an opportunity has arisen for an experienced Senior Lending Manager to build a successful career with this highly reputable and financially sound organisation. Occupying a pivotal and high-profile role within the business, the successful candidate will focus on the ongoing development of the business's portfolio with a focus on high-quality, robust and well-structured lending outcomes.The role will be an autonomous one, working closely with the Senior Leadership Team and will have a remit to grow key relationships across broker and professional referral networks, whilst also playing a part in contributing to the consistency and integrity of lending decisions.Key responsibilities will include:Developing and maintaining trusted relationships with brokers, aggregators, <ul><li>and professional intermediaries.</li><li>Originating and structuring lending solutions across residential, commercial, and property-related transactions.</li><li>Supporting a diverse borrower base including SMSF investors, commercial and residential property investors and B2B partners.</li><li>Providing oversight and input into credit assessment and deal structuring, ensuring alignment with lending policy and risk appetite.</li><li>Acting as a senior point of contact for brokers and referral partners.</li><li>Contributing to portfolio quality, consistency of lending standards, and ongoing process improvement.</li><li>Supporting and espousing a culture of responsible lending and strong governance, in line with regulatory requirements and ethical practice.</li></ul>This then is a broad and autonomous role which will offer its incumbent a balanced and varied mix of relationship management, credit origination, decisioning and long-term client relationship building in a business with a values-based culture and a peerless reputation for quality. Your ProfileYou will be an experienced lending professional with several years of tenure in a Senior Lending role who is looking to bolster their career with a business which places quality and long-term relationship building over transactional value. Highly self-motivated and with a positivity in your approach, you will also be a team player with the ability to mentor internally whilst leading by excelling in client delivery externally.Disciplined and professional, you will be a trusted lending advisor who will bring quality and consistency in your advice and behaviour and build long-term relationships in a competitive environment by utilising a client-first approach. In addition, you should be able to demonstrate:<ul><li>Solid experience in mortgage or property lending, gained within a bank, non-bank, or specialist lending environment.</li><li>A track record of building and maintaining broker and intermediary relationships based on trust and reliability.</li><li>Strong credit understanding and deal structuring capability, with sound judgement across a range of lending scenarios.</li><li>A clear appreciation for responsible lending obligations and operating within an ACL framework.</li><li>The ability to balance commercial outcomes with prudent risk management.</li><li>A collaborative and professional working style, with a focus on team contribution and stakeholder engagement.</li></ul>Significantly you will be motivated by the opportunity to become part of a stable, well-regarded organisation, where success is measured not just by growth, but by the quality of outcomes and strength of relationships as well as the integrity of the lending book.For an individual seeking an opportunity to join a business that offers long-term career stability and a strong team culture, it will offer the successful candidate an real chance to contribute to furthering the success of a highly reputable and stable business. Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013419559 TMCKThis is a on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS4zNTA5OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-04-14T07:10:40Z

IT Administrator | Property Firm

Sydney CBD, New South Wales
remote
Permanent placement
115000 - 125000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANYThis company is a well-established, respected and highly successful Australian-based property organization who employ 500+ staff across Australia.They are a corporate and professional organisation who've been involved in many iconic projects across Australia.<ul><li>Flat structure inside a close-knit team of tenured, motivated, hardworking, and self-driven IT professionals.</li><li>Team culture focused on collaboration, knowledge sharing, and supporting each other, no matter the task.</li><li>Well-defined technology stack utilising secure yet modern technologies.</li><li>Layered & structured security posture built on industry best-practice and evolving risk management.</li><li>Impressive CBD offices.</li></ul> ROLE SNAPSHOT Newly created IT Administrator role responsible for the management, maintenance, administration, patching, and support of the company's internal network, systems, and security infrastructure.Involvement in both BAU operational support and project delivery.Operating in an internal IT team of 10+, there is significant horizontal growth opportunities.Full time in office role in the Sydney CBD with occasional travel to Parramatta CBD. Responsibilities: <ul><li>Maintain and support Windows environments, network infrastructure, and end-user systems</li><li>Manage and update network devices, including applying firmware and security updates to firewalls</li><li>Administer and support Microsoft 365 services, Active Directory, and Exchange Server</li><li>Troubleshoot and resolve user IT issues, escalating where required</li><li>Configure client workstations and support system migrations</li><li>Assist with user onboarding and deliver training to ensure effective use of systems</li><li>Perform ongoing IT maintenance tasks and system monitoring</li><li>Implement and maintain cybersecurity controls in line with ISO 27001 standards</li><li>Collaborate with internal teams and external vendors to support IT operations and projects</li><li>Undertake special projects and ad-hoc tasks as required</li></ul> REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for a 'jack of all trades' with IT administration experience across both systems and layer 2 networking.Ideal for a 'techy at heart' who can clearly communicate and proactively takes the initiative for self-study / upskilling. The following is required:<ul><li>Proven Windows system administration and Microsoft 365 administration skills inside corporate and professional yet complex environments.</li><li>Solid understanding of Layer 2 networking.</li><li>Firewall management experience.</li><li>Security-first mindset and experience with cybersecurity.</li><li>Ownership mentality and a desire to help others in the team.</li><li>Demonstrate logical troubleshooting & problem-solving skills.</li><li>Eagerness to learn, prove yourself, then expand your responsibilities.</li><li>Corporate presentation with clear + confident communication and comprehension skills.</li><li>Comfortable working full time in the office.</li></ul> This is a full-time permanent role offering up to $115,000 - $125,000 (plus super) - depending on experience. Note: unrestricted permanent Australian working rights (PR or citizenship) are required to be considered for this position and successful applicants will be contacted. Reference Number: 06800-0013424894 This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjgwMzMxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-05T02:28:00Z

IT/OT Technology Lead | Renewable Energy

Sydney, New South Wales
remote
Permanent placement
150000 - 160000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANYThis company is a highly successful and growing Australian Financial Services firm who employ 200+ staff.Following an acquisition of several renewable energy assets, they are building out internal capability to assist in the management and integration of their IT/OT environments.You'll operate in a fast-paced environment with minimal red tape and be empowered to make decisions to created improved order and structure. ROLE & RESPONSIBILITIESAs the IT/OT Technology Lead, you'll step into a newly created role to lead the management, integration, and uplift of the IT/OT environment across several energy assets.Key elements of the role involve managing complex IT/OT integrations, ensuring SOCI compliance, support operational transitions, security uplift/remediation (incl BCP/DR, policy creation), and maintaining robust IT/OT infrastructure across all assets.Full time in office role and occasional travel to asset sites is required. KEY RESPONSIBILITIES 1. Platform Integration & Transition Management - lead IT/OT integration efforts during the Transition Service Agreement (TSA) period, including:<ul><li>Oversee commercial negotiations & new vendor onboarding (incl Asset Management, Energy Trading, SOC, AEMO infrastructure etc)</li><li>Ensuring operational readiness and fit-for-purpose design and infrastructure with new vendors.</li><li>Coordinate with internal stakeholders & external vendors to finalise the TSA Exit process.</li><li>Manage the development & execution of asset cutover plans, ensuring operational continuity and compliance with TSA exit timelines.</li><li>Manage the transition of data and systems, including set up of new cloud and networking infrastructure, and vendor/systems connectivity requirements.</li></ul> 2. Operational Technology (OT) Management:<ul><li>Monitor and resolve operational technology (OT) issues, including SCADA system access, site communications, and cybersecurity vulnerabilities.</li><li>Coordinate with vendors to ensure monitoring and incident response coverage for all assets.</li><li>Lead the implementation of cybersecurity and operational upgrades for OT environments, including firewall replacements, server upgrades etc.</li><li>Ensure accurate documentation and escalation of unresolved issues while maintaining communication with asset managers and third-party vendors to track issue resolution progress.</li></ul> 3. Corporate IT/OT Support:<ul><li>Manage the Microsoft tenancy, ensuring secure and efficient operation of all supporting infrastructure.</li><li>Oversee the deployment and maintenance of cloud-based virtual machines (VMs), databases, VPN tunnels, and other core infrastructure components required for operations.</li><li>Ensure high availability, performance, and security of systems supporting Energy Transition operations, including backup, disaster recovery, and access control.</li><li>Collaborate with internal teams and external partners to scale infrastructure in line with business growth and evolving operational needs.</li></ul> 4. Compliance and Governance:<ul><li>Serve as the primary IT lead for SOCI compliance across critical assets (i.e. the Cyber and IT Risk Hazard domain owner).</li><li>Development of any new policies and procedures required for SOCI compliance.</li><li>Manage third-party security assessments (e.g. AESCSF SP1 assessments and network audits) to validate and enhance SOCI compliance posture.</li><li>Track and management implementation of SOCI remediation activities.</li><li>Liaise with legal advisors and internal stakeholders to ensure alignment with SOCI obligations, including risk registers and BCPs.</li></ul> 5. Cybersecurity <ul><li>Oversee the external Security Operations Centre (SOC), ensuring 24/7 monitoring and incident response coverage across all critical energy assets.</li><li>Coordinate with cybersecurity vendors and internal teams to implement and maintain threat detection, response, and remediation capabilities.</li><li>Lead the development and enforcement of cybersecurity policies and procedures tailored to the energy sector, including OT-specific controls.</li><li>Conduct regular reviews of security posture, vulnerability assessments, and penetration testing to ensure compliance with industry standards and regulatory requirements.</li><li>Manage cybersecurity incident response plans and ensure readiness through tabletop exercises and scenario planning.</li></ul> REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIESSuitable for an IT/OT Lead experienced with OT networks and systems within the energy sector, and a background in SOCI and AESCSF compliance. Ideal for someone who thrives in fast-paced and busy environments where they can take initiative/ownership to create order and structure. Required:<ul><li>Proven experience in IT and OT management within energy sector and critical infrastructure.</li><li>Strong understanding of OT networks, systems and cybersecurity.</li><li>Demonstrated experience with cloud infrastructure (Azure), tenancy management, and enterprise-grade networking (e.g. VPNs, firewalls).</li><li>Familiarity with compliance frameworks such as SOCI and AESCSF.</li><li>Excellent stakeholder engagement, vendor management, and communication skills.</li><li>Attitude & personality: self-sufficient able to take the initiative, work autonomously, and make decisions yet know when to escalate.</li><li>Comfortable with a full time in office role.</li></ul> This is full time permanent role located in the Sydney CBD and is offering $150,000 - $160,000 (including super) + bonus potential - depending on experience. *Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. Apply TodayPlease send your resume by clicking on the apply button. <h4>This is a on-site position.</h4></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjc1MDA2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-04-23T01:18:08Z