<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider, is looking for an experienced Service Desk Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p><strong><span style="text-decoration: underline;">About the Role<br /> </span></strong>You'll lead a team of six talented Service Desk Engineers, overseeing day-to-day operations, ensuring SLAs are met, and providing technical guidance when complex issues arise. This is a blend of leadership and technical involvement - perfect for someone who thrives on coaching others while staying connected to the tools and technologies that make an MSP tick.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Service Desk Engineers</li><li>Oversee service desk performance, escalation management, and client satisfaction</li><li>Maintain and improve processes to enhance service delivery</li><li>Provide hands-on support across Microsoft 365, EntraID, Intune, and related platforms</li><li>Collaborate with senior management to align technical operations with business goals</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>Previous experience leading a Service Desk or IT Support team in an MSP environment</li></ul><p>Strong knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Teams, Intune)</p><ul><li>Excellent leadership, communication, and problem-solving skills</li><li>Comfortable working in a fast-paced, client-facing environment</li><li>A balance of technical depth and people-first leadership</li></ul><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business</li></ul><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Job Reference No: 06810-0013315324 TW</p><p><strong><em> </em></strong></p><p><strong>This is an </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDM0MDUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills & Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>The Role: <br /> Our client is seeking an experienced Service Delivery Coordinator to join a dynamic, collaborative team supporting an established client base. This role is an exciting, customer-focused opportunity for an individual with strong leadership skills eager to contribute to the success of an IT service desk team and aid the success of its clients.</p><p><strong>Core Functions </strong></p><ol><li><strong>Client Outcomes</strong> - Own service delivery quality and SLA adherence for assigned clients.</li><li><strong>Coordinate and prioritize</strong> service desk team of L1-2 professionals towards client goals.</li><li><strong>Client Liaison</strong> - Act as the primary service contact for assigned clients, conducting regular service check-ins capturing feedback, issues and areas for improvement</li><li><strong>Client Support & Facilitation (VIP Care)</strong> - Personally handle high-priority or VIP client requests requiring extra care, attention, and clear communication to protect relationships and service reputation. </li><li><strong>Team Leadership</strong> - Lead, coach, and support pod engineers to improve skills, accountability, and efficiency.</li><li><strong>Process Adherence</strong> - Ensure compliance with documented SOPs, checklists, and Service workflows.</li><li><strong>Issue Resolution</strong> - Escalate recurring blockers, resource constraints, and systemic issues to the Head of Service Ops.</li><li><strong>Continuous Improvement</strong> - Identify opportunities for automation, consistency, and client experience improvements; actively participate in the <strong>Service Leaders L10</strong> to align on improvements and share feedback. </li></ol><p><strong>About You:<br /> </strong>We are seeking someone who is ambitious, a strong communicator, with excellent customer service skills. This role is suited to someone passionate about providing customer-focused IT support and thriving in a fast-paced environment.</p><p><strong>Key Skills & Experience:</strong></p><ul><li>4+ years of experience in a team coordination role</li><li>Experience with IT client engagement, customer service and relationship building</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Availability to work on-site full-time in central Brisbane</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive organisation. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uMjUxMzkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is looking for someone to join their team on contract basis probably up to 2 week. You will be providing front line support therefore you must be okay to work onsite 5 days a week.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Desktop Support Engineer you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Strong experience with O365.</li><li>Deploying laptops using Intune.</li><li>Tagging and documenting old laptops.</li><li>Outstanding people skills.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Reference Number: 06810-0013289538 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNjMxMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This is an opportunity to join a forward-thinking organisation who are a pillar of the Melbourne culture. You will be based close to Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p> </p><p>This role is 5 days onsite. There are no hybrid working options available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this customer service focused role, you will be providing hands-on, in-office support for IT asset lifecycle management, procurement, and operational tasks. You will also ensure continuity of service desk backup, asset tracking, and compliance with internal processes.</p><p> </p><p>You will:</p><ul><li>Maintain and update records of all IT assets (hardware, software, mobile devices) in the CMDB (Halo ITSM).</li><li>Conduct physical audits and reconcile asset data with inventory records.</li><li>Ensure asset movements, assignments, and disposals are accurately logged.</li><li>Provide backup coverage for the IT Service Desk as rostered.</li><li>Manage the full procurement lifecycle for IT assets and services, including:</li><li>Liaising with vendors and suppliers to obtain quotes and negotiate terms.</li><li>Raising purchase orders and coordinating approvals.</li><li>Processing invoices and ensuring timely payment.</li><li>Tracking contract renewals and service agreements.</li><li>Maintaining accurate records of procurement activities and renewals in the CMDB.</li><li>Ensure compliance with internal procurement and contract management guidelines.</li><li>Ensure compliance with internal policies for asset handling, security, and disposal.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills & Experience</span></strong></p><p> </p><ul><li>Previous experience in IT asset management and IT support roles</li><li>Demonstrated experience with end-to-end procurement, vendor management, and contract renewals.</li><li>Hands-on experience supporting Windows 10/11 and Apple iOS devices.</li><li>Familiarity with ITSM/CMDB tools (Halo, ServiceNow, Cherwell, etc.).</li><li>Strong attention to detail and ability to follow documented processes.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and manage priorities in a busy office setting.</li></ul><p>Desirable</p><ul><li>Experience with Microsoft Intune, Autopilot, or MECM.</li><li>Exposure to procurement and vendor management in a regulated environment.</li></ul><ul><li>Understanding of ITIL or asset lifecycle best practices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013301819 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzkyNTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Client Support Engineer (Onsite) | $75K-$85K + Super | Brisbane<br /> </strong>We're partnering with a leading Brisbane based MSP that's expanding their onsite capability and looking for an experienced <strong>Client Support Engineer</strong> who loves building relationships, solving problems, and being the go-to tech clients' trust.</p><p>This is a hands-on, customer centric role where you'll spend most of your week onsite across multiple client environments. You will be the face of tech within these businesses, handling active issues, providing proactive support, representing the brand with professionalism and energy. When not onsite, you'll stay connected with your wider team to manage remote support.</p><p><strong>What you'll do</strong></p><ul><li>Provide onsite and remote support across multiple client environments.</li><li>Resolve issues across Windows, Microsoft 365, Azure AD, Intune, networking, and end-user hardware.</li><li>Build strong relationships with users and stakeholders, you'll be their trusted advisor.</li><li>Take ownership of tickets from start to finish, communicating clearly and proactively.</li><li>Spot recurring issues and suggest process or infrastructure improvements.</li></ul><p><strong>About you</strong></p><ul><li>3+ years' experience in a Service Desk / Field Engineer role within an MSP or multi-client environment</li><li>Confident working autonomously and representing your team onsite.</li><li>Strong communicator who enjoys engaging with people and delivering great service.</li><li>Broad technical knowledge across Microsoft, Windows, and networking fundamentals.</li><li>Driver's licence and reliable transport.</li></ul><p><strong>Why you'll love it</strong></p><ul><li>Variety every week. Different clients, sites, and challenges.</li><li>Trusted, high-autonomy role. You'll be empowered to make decisions onsite.</li><li>Supportive team and leadership who value your initiative and personality.</li><li>Paid training and industry certifications, a company that values your career trajectory and readily promote from within.</li></ul><p>If you're a personable, client-oriented tech who loves variety and enjoys being out and about, this is your chance to join a respected MSP where your impact is seen and valued.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wNTU2Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Temporary Desktop Support Analyst (2 months)</strong></p><p>We're seeking an experienced <strong>Level 2 Desktop Support Analyst</strong> to support a short-term project focused on <strong>computer changeovers</strong> and end-user support. This is a great opportunity to bring your technical know-how and customer service skills into a fast-paced, supportive environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide on-site and remote support for end-user devices (Windows & MacOS).</li><li>Assist with computer changeovers, software installation, and configuration.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Support lifecycle and asset management activities.</li><li>Deliver excellent customer service across all support channels.</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Experience in <strong>end-user computing support</strong> (Level 2).</li><li>Strong understanding of <strong>Windows 10/11, MacOS, Active Directory, Office365, device management software, and antivirus tools</strong>.</li><li>Ability to diagnose and resolve technical issues independently.</li><li>Excellent interpersonal skills with a strong customer service focus.</li><li>Relevant IT qualifications or equivalent experience.</li></ul><p><strong>Desirable:</strong> ITIL v3 Foundation or related industry certifications.</p><p><strong>About You</strong></p><p>You're hands-on, approachable, and enjoy helping people. You can adapt quickly to new environments and manage your workload effectively with minimal supervision.</p><p><strong>Contract Details</strong></p><ul><li><strong>Duration:</strong> 2 months (with possibility of extension)</li><li><strong>Location:</strong> Perth</li><li><strong>Start:</strong> Immediate</li></ul><p>If you're looking for a short-term contract where you can make a real impact, we'd love to hear from you.</p><p> </p><p> </p><p><strong><em>Reference Number: </em><em>60090-0013296449</em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjcyNDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global organisation with a strong presence across ANZ, SEA, the US and UK. With a focus on delivering robust technology solutions that support business growth and efficiency, the company values collaboration, innovation and technical excellence. You'll be joining a highly supportive environment where IT plays a critical role in driving transformation and operational success.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is an exciting opportunity for an experienced RPG Developer to join the IT team, working closely with stakeholders across ANZ and SEA. Reporting to the Software Services Manager, you'll play a key role in developing, enhancing, and supporting core ERP systems. The role involves end-to-end development - from requirements analysis and functional design through to coding, testing and support. You'll also collaborate with global IT teams and external vendors to deliver seamless, integrated technology solutions.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide analysis, functional and technical specifications, coding and unit testing for new developments, enhancements and bug fixes</li><li>Develop solutions that interface seamlessly with external systems</li><li>Deliver levels 1-3 application support for the Service Desk across ANZ & SEA</li><li>Attend workshops and meetings with business and IT users to define requirements and project scope</li><li>Write and maintain functional and technical specifications for review and approval</li><li>Collaborate with the IT Manager and Software Services Manager to ensure objectives are on track</li><li>Work with US and UK IT teams and third-party vendors as required</li><li>Regularly review and update unit test plans for compliance and audit purposes</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Computer Science, Information Systems or equivalent</li><li>Significant experience as an RPG programmer in an ERP environment</li><li>Strong skills in RPG, RPGLE, CL and SQL programming</li><li>In-depth knowledge of the IBM-i platform and operating system</li><li>Strong understanding of coding best practices and ability to design effective business solutions</li><li>Knowledge of IO programs, file access, and use of copy books within RPG programs</li><li>Excellent analytical, problem-solving and project management skills</li><li>Strong collaboration skills, able to work effectively in a distributed and global team</li><li>Confident communicator with excellent written and verbal communication skills</li><li>Familiarity with O365 toolset desirable</li></ul><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on <a href="mailto:[email protected]">[email protected]</a></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong><br />Job Reference No:</strong> 06810-0013310519SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTQ1MjAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Working with </strong>a fast-growing provider of IT managed services, software implementation, and integration solutions across Australia. With a national footprint and a strong reputation for delivering high-quality technology services, the company is expanding its project delivery capabilities to meet increasing client demand and drive innovation in the IT services sector.</p><p>Recent developments include scaling up service offerings, enhancing delivery frameworks, and investing in project governance. This is an exciting opportunity to join a dynamic organisation at the forefront of digital transformation.</p><p> </p><p><strong>Role Summary</strong></p><p><br />As a <strong>Project Coordinator</strong>, you will play a key role in delivering IT service projects across Australia in a hybrid working environment. You'll coordinate cross-functional teams and manage project delivery from planning through to execution and transition to business-as-usual (BAU). Key responsibilities include:</p><ul><li>Supporting the delivery of managed service transitions, software implementations, and integration projects</li><li>Coordinating internal and external resources including engineers, service desk staff, and vendors</li><li>Managing project documentation, timelines, and stakeholder communications</li><li>Ensuring compliance with project governance frameworks and methodologies</li><li>Promoting service adoption and contributing to continuous improvement of delivery processes</li></ul><p> </p><p><strong>Skills and Requirements</strong></p><p><br /> We're seeking a proactive and detail-oriented professional with foundational project management experience. The ideal candidate will have:</p><ul><li>Strong organisational and communication skills</li><li>Experience in IT service delivery or project coordination</li><li>Ability to manage multiple priorities and stakeholder relationships</li><li>Familiarity with project management tools and methodologies</li></ul><p> </p><p><strong>Why Join Us?</strong></p><p><br /> This is a unique opportunity to grow your career in a supportive and innovative IT services company. Here's why this role stands out:</p><ul><li><strong>National Scope</strong>: Work across diverse projects with clients and teams nationwide</li><li><strong>Career Development</strong>: Gain exposure to strategic delivery and governance frameworks</li><li><strong>Hybrid Flexibility</strong>: Enjoy a mix of remote and office-based work</li><li><strong>Impactful Role</strong>: Contribute directly to the success of service delivery and client satisfaction</li></ul><p> </p><p>Reference Number: 06810-0013301810 PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjE0NjkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p>What we're looking for:<br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p><p> </p><p> </p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy42MDc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a trusted IT and security partner to clients. From their base in Melbourne, they provide cutting-edge security operations, incident response and managed services to organisations who rely upon them to protect their most valuable assets.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will be a <strong>Security Engineer</strong> and play a key role in protecting clients against evolving cyber threats. In this hands-on role, you'll respond to alerts and incidents, manage vulnerabilities and contribute to the design and implementation of security controls.</p><p><strong>What You'll Do</strong></p><ul><li>Monitor, tune, and action security alerts and reports</li><li>Respond to incidents and remediate vulnerabilities in client environments</li><li>Design, implement, and maintain security controls (e.g. application control, email filtering)</li><li>Work with M365 security capabilities, including Defender, Entra (Azure AD), Conditional Access and Intune</li><li>Create and maintain security documentation, reports, and processes</li><li>Provide clear communication of risks, issues, and solutions to both technical and non-technical stakeholders</li></ul><p>This is primarily a WFH role, however, candidates do need to be Melbourne based with the requirement to attend the office on an ad-hoc basis.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have experience in a Security Engineer or Senior SOC Analyst role, ideally with Service Desk experience as a foundation. In addition, you will have:</p><ul><li>Hands-on expertise with Microsoft Defender and the M365 security stack</li><li>Strong knowledge of incident response, EDR, SIEM and vulnerability management</li><li>Excellent communication, organisational, and problem-solving skills</li><li>A proactive, detail-oriented approach with the ability to juggle multiple priorities</li></ul><p><strong>Highly Regarded Certifications</strong></p><ul><li>Microsoft SC-200 / SC-300</li><li>OffSec, Hack the Box, TryHackMe, or SANS</li><li>Azure Administrator / AWS Cloud Practitioner</li><li>CCNA / CCNP</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Reference Number: 06810-0013305864 TW</p><p><em> </em></p><p> </p><p><strong>This is an </strong>WFH <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNDU3NjUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>We're looking for a skilled Azure/Cloud Engineer to design, implement, and maintain cloud infrastructure that is secure, scalable, and reliable. You'll be working in a dynamic environment, driving automation, optimising performance, and ensuring systems are always available for internal teams and stakeholders.</em></strong></p><p><strong><em>What You'll Do</em></strong></p><ul><li><strong><em>Design, deploy, and maintain cloud infrastructure (Azure or similar) ensuring security, scalability, and reliability.</em></strong></li><li><strong><em>Monitor, troubleshoot, and optimise system performance across servers, networks, and cloud services.</em></strong></li><li><strong><em>Lead cloud projects from planning through delivery, aligning outcomes with business goals.</em></strong></li><li><strong><em>Implement and manage IAM policies, RBAC, MFA, and secure access controls.</em></strong></li><li><strong><em>Drive automation, CI/CD pipelines, Infrastructure-as-Code (Terraform, ARM, or Bicep), and performance monitoring.</em></strong></li><li><strong><em>Ensure business resilience through disaster recovery, backups, and high-availability solutions.</em></strong></li><li><strong><em>Contribute to cloud cost optimisation and governance initiatives.</em></strong></li><li><strong><em>Mentor and upskill junior team members and service desk staff, fostering a culture of innovation and continuous improvement.</em></strong></li><li><strong><em>Collaborate with internal teams, vendors, and stakeholders, translating technical solutions into actionable plans.</em></strong></li></ul><p><strong><em>What You've Got</em></strong></p><ul><li><strong><em>3+ years of hands-on experience in cloud engineering or infrastructure management (Azure preferred).</em></strong></li><li><strong><em>Proven experience managing PaaS, IaaS, and SaaS environments.</em></strong></li><li><strong><em>Strong background in Windows/Linux administration, networking, virtualisation (VMware, Hyper-V) and containerisation (Docker/Kubernetes).</em></strong></li><li><strong><em>Proficiency in scripting and automation (PowerShell, Python, Bash).</em></strong></li><li><strong><em>Solid understanding of cloud security, monitoring, and performance optimisation best practices.</em></strong></li><li><strong><em>Experience with hybrid cloud environments and cloud migrations is a plus.</em></strong></li><li><strong><em>Familiarity with CI/CD, Infrastructure-as-Code, and cloud-native services.</em></strong></li><li><strong><em>Excellent communication skills - able to explain complex technical concepts to non-technical stakeholders.</em></strong></li><li><strong><em>Organised, collaborative, and proactive, thriving in a fast-paced, innovative environment.</em></strong></li></ul><p><strong><em>Why Join Us?</em></strong></p><ul><li><strong><em>Work in a supportive, innovative environment where your expertise directly impacts operational performance.</em></strong></li><li><strong><em>Opportunity to lead projects and mentor others while building cutting-edge cloud infrastructure.</em></strong></li><li><strong><em>Exposure to a diverse range of technologies and modern cloud practices.</em></strong></li><li><strong><em>Flexible and dynamic workplace culture, with focus on collaboration and learning.</em></strong></li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjI0MTk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is a well known and respected global organisation who are looking for someone to join their team initially on a temporary basis with the view to go permanent. You will be providing EUC support to end user as well as assisting the Systems Administration team.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As an ICT Support Technician you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Excellent understanding of the M365 stack.</li><li>Experience with Windows Servers.</li><li>Support RF Scanners.</li><li>Support Production Robotics.</li><li>Experience with VMWare.</li><li>Ability to problem solve and learn on the job.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Ref no: 06810-0013307680 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNDM3NTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Level 2 IT Support Engineer - Goulburn, NSW</strong></p><p>We're currently seeking an experienced <strong>Level 2 IT Support Engineer</strong> for a full-time 3-4-month contract role (with a view to extend) based <strong>onsite in Goulburn, NSW</strong>. This position is ideal for someone who enjoys hands-on technical work and providing quality support within a dynamic environment.<br /> </p><p><strong>Key Details:</strong></p><ul><li><strong>Location:</strong> Goulburn, NSW (onsite, 5 days per week - no WFH)</li><li><strong>Contract:</strong> 3-4 months (initial 3-month contract with likely extension)</li><li><strong>Start date:</strong> ASAP (within the next 2 weeks preferred)</li></ul><ul><li><strong>Eligibility:</strong> Only candidates <strong>living in or around Goulburn</strong> will be considered, as this is a <strong>fully onsite role</strong>.<br /> </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 onsite support across desktops, servers, and network environments.</li><li>Manage and maintain Microsoft 365 administration, including user provisioning, license management, and troubleshooting.</li><li>Support server and infrastructure-related issues as part of the internal IT team.</li><li>Handle incident management, ticket resolution, and escalation where necessary.</li><li>Deliver timely and effective technical support to end users across the business.<br /> </li></ul><p><strong>Skills & Experience:</strong></p><ul><li>Approximately <strong>5 years' experience</strong> in a Level 2 support or similar technical role.</li><li>Strong knowledge of Microsoft 365 administration and Windows Server environments.</li><li>Familiarity with hardware and software troubleshooting, network connectivity, and user access management.</li><li>Experience with ticketing systems (previous use of <strong>Halo</strong> is advantageous).</li><li>Excellent communication skills and the ability to work effectively in a fast-paced onsite setting.<br /> </li></ul><p>If you're immediately available or can start within the next two weeks, we'd love to hear from you.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zODU1NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a growing Real Estate organisation in Australia, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia and New Zealand.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Azure AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li><li>Potential involvement in upcoming projects, including <strong>SharePoint migration, automation initiatives, ERP/CRM support</strong>, and software upgrades.</li></ul><p>Details:</p><ul><li>Hybrid work arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of a permanent role is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMTU0NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are exclusively partnered with a Not-For-Profit organization in Australia, and they are seeking an IT Support. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Windows AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 1 IT Support role.</li><li>Decent knowledge of Windows Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNTY5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>Senior Insurance Accountant</p><p>Sydney, NSW | Hybrid (2 days in office)<br /> Salary: Up to $125,000 + Super (potential flex)</p><p> </p><p><strong>About the Company</strong><br /> A leading global provider of travel, assistance, and insurance services. With a commitment to innovation, customer service, and technical excellence, this organisation delivers tailored solutions across Australia and New Zealand, supported by robust systems and a dedicated team of experts.</p><p> </p><p><strong>Why This Role?</strong><br /> This is a newly created position due to business growth, increased regulatory requirements, and the implementation of IFRS17 alongside a major system transformation. It's an exciting opportunity to step into a role that combines technical accounting expertise with project leadership.</p><p><strong>Top 5 Benefits of the Position</strong></p><ol><li>Real growth potential in a globally recognised insurance business.</li><li>Strong exposure to IFRS17 and technical accounting across premiums, claims, reserves, and reinsurance.</li><li>Lead the rollout of a new accounting tool across Australia & New Zealand (2025/26).</li><li>Hands-on exposure to end-to-end insurance accounting with increasing responsibilities.</li><li>Clear pathways for career development - step into senior roles, tackle technical and leadership challenges.</li></ol><p> </p><p>K<strong>ey Responsibilities</strong></p><ul><li>Manage insurance technical accounting processes including premiums, claims, reserves, reinsurance reporting, and settlements.</li><li>Oversee month-end close and contribute to quarterly group consolidation reporting.</li><li>Ensure accurate alignment between local GAAP and group reporting under IFRS17.</li><li>Lead testing and implementation of a new accounting system across ANZ.</li><li>Analyse financial data, identifying trends, discrepancies, and opportunities for improvement.</li><li>Collaborate cross-functionally to provide financial insights that support strategic decision-making.</li><li>Support internal and external audits and maintain strong financial controls.</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Bachelor's degree in Accounting, Finance, or related discipline.</li><li>CPA (or equivalent) qualification.</li><li>Minimum 3+ years' accounting experience in the insurance sector.</li><li>Strong knowledge of IFRS17 and ability to navigate local GAAP vs. group reporting.</li><li>Analytical mindset with attention to detail and problem-solving skills.</li><li>Adaptable, proactive, and comfortable working in a dynamic, evolving environment.</li><li>Excellent communication and collaboration skills.</li></ul><p>Reporting Line: Head of Accounting</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uNDA5ODEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a well renowned service provider with excellent clients and exciting projects. They are going through a period of growth and require someone to coordinate their service desks to ensure all tickets are being taken care of. Our client embodies a collaborative, fun and hardworking environment where everyone is encouraged to express themselves. There are regular social events and great opportunity to grow and develop throughout the company.</p><p> </p><p><strong>The Role</strong></p><p>As the IT Support Coordinator, you will the 2IC to the Service Delivery Manager ensuring that all L1/2 tickets are being taken care of. You will be the first point of contact for any tickets that need to be resolved. It will be your responsibility to triage these tickets and ensure they go to the right engineers and ensure these tickets have been seen through.</p><p>More specific duties are highlighted below:</p><ul><li>Excellent Communication Skills</li><li>Highly organised for scheduling of engineers out on client sites.</li><li>First point of contact for clients</li><li>Triage tickets</li><li>Work to tight timelines</li><li>Monitoring active tickets and ensuring they are being looked after</li></ul><p> </p><p><strong>What's on offer?</strong></p><ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A company that promotes on merit, rewards excellence, and champions work-life balance.</li></ul><p> </p><p>This position is hiring immediately so if you are interested apply bellow, and if you want more information don't hesitate to call 03 9691 3661.</p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><h2>Ref: 06810-0013303929 NM</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xMzY1MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a Leading Tourism Player in Gold Coast and they are looking for an IT Support Engineer to assist with a Windows 11 upgrade project. You'll be assisting with the following:-</p><ul><li>Assisting with a nationwide <strong>Windows 11</strong> upgrade.</li><li>Assist with <strong>re-imaging and building hardware</strong>.</li><li>Travelling to different sites to assist with hardware deployment and providing timely <strong>technical support</strong> to end users.</li><li>Troubleshoot and resolve issues relating to <strong>Intune,</strong> <strong>Azure AD and Office 365</strong> applications.</li><li><strong>Escalate</strong> issues to appropriate teams.</li></ul><p>Details:</p><ul><li>5 days WFO in Bundall.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extensions are highly likely.</li></ul><p>Requirements:</p><ul><li>Previous experience in a desktop support or field technician role.</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune</strong> and experience using an ITSM tool.</li><li>Basic understanding of hardware & networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjkwMTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the CBD of Melbourne whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>The role will predominantly be a WFH with expectations of attending the office 2-3 times a month.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>Virtualisation technologies (VMware, Hyper-V)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p> </p><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013242904 TW </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMzEyMjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are exclusively partnered with a growing disability services organisation. As a mission-driven organization, they are passionate about making a meaningful difference in the community through innovation and care.</p><p><strong>The Role</strong><br /> This role is an exciting opportunity for an IT Support Officer with cybersecurity ambitions who thrives in a collaborative environment and is eager to contribute to the success of an enterprise-level IT team while growing their technical expertise.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and triage security alerts (SIEM, XDR, EDR, NDR)</li><li>Escalate and document incidents, record findings in ticketing systems</li><li>Investigate suspicious logs and activity</li></ul><p><strong>About You:</strong></p><p>We are seeking someone who is ambitious, a strong communicator, and eager to learn. This role is suited to someone passionate about providing IT support and is eager to develop their cybersecurity capabilities in a fast-paced environment.</p><ul><li>2+ years of experience in a desktop or remote IT support role.</li><li>Eagerness to learn and progress within the cybersecurity space</li><li>Experience with Active Directory and Office 365, with a strong technical foundation.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Blue and Yellow Cards (or willingness to obtain).</li><li>Availability to work on-site full-time at Eight Mile Plains (Monday to Friday).</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive and mission-focused organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uNTI2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>🚨 We're Hiring: Recruitment Consultant | Melbourne South-East </strong><strong>🚨</strong><br /><br /><em>Looking for a career move that combines purpose, progression, and people? ...</em><br /><br />Join Robert Half's Melbourne South-East office (Mulgrave) and discover what's possible in a role where your success is supported, celebrated, and truly rewarded. Whether you come from recruitment, sales, or a consultative B2B background, this is your chance to build a career with one of the world's most respected talent solutions organisations 🌏<br /> </p><p><strong>Why Robert Half?</strong></p><p>Named one of <em>Australia's Best Workplaces™ 2024 </em>and re-certified for 2025, Robert Half is the world's first and largest specialised recruitment consultancy. We are proud to be recognised as a <em>Fortune® Most Admired Company™</em> for the 28th consecutive year, and the only company in our sector to earn that honour. Our Melbourne South-East office has a long-standing client base, an established brand reputation, and high-performing team. You'll step into a dynamic recruiting desk and a high-trust culture that balances autonomy with support and innovation with performance. We're growing and you'll be part of a collaborative, high-energy team that's known for delivering real results while having a lot of fun along the way. As part of our global business, you'll have the tools, training, and support to thrive.</p><p><br /><strong>What sets us apart?</strong></p><p>- Best-in-class recruitment tools and tech (including AI-powered systems)</p><p>- Continuous learning and development at every stage of your career</p><p>- Recognition programs with local and global rewards</p><p>- A people-first workplace that supports wellbeing and growth<br /> </p><p><strong>What you'll do</strong></p><p>- Build and manage your own portfolio of clients and candidates</p><p>- Partner with hiring managers to deliver tailored talent solutions</p><p>- Source, assess and represent top talent in your specialisation</p><p>- Use your market knowledge to consult and advise</p><p>- Contribute to a positive team culture and broader business success<br /><br /><strong>The team</strong><br />Our Business Support team is very well-established within our Melbourne South-East location. The team specialises in the sourcing and placement of high-calibre Administration, Customer Service and HR professionals for a variety of global brands and SME clients on a temp, contract and permanent basis.<br /> </p><p><strong>Who you are</strong><br />We're looking for individuals who are:</p><p>- Experienced in 360-degree recruitment or solution-based B2B sales (3+ years ideally)</p><p>- Commercially driven and results-focused</p><p>- Naturally consultative and relationship-oriented</p><p>- Resilient, curious, and open to learning</p><p>- A team player who brings energy and integrity to everything they do</p><p><strong><br />What you'll get</strong></p><p>- Competitive base salary, plus super, plus uncapped commission</p><p>- Clear progression opportunities, both locally and internationally</p><p>- AI-powered tech and tools to support your success</p><p>- Local, national, and international recognition events - our annual Las Vegas "Reach for the Stars" event is legendary!</p><p>- Inclusive workplace programs, wellbeing initiatives, and generous leave allowances</p><p>- Community involvement and CSR opportunities</p><p>- Many other company benefits ...<br /></p><p><strong>Ready to take the next step?</strong><br />Apply now for a confidential chat on a career with us. Applicants must have full working rights in Australia or relevant sponsorship for permanent employment.<br /><br />At Robert Half, inclusion is part of who we are. We welcome diverse perspectives and experiences - so you can bring your whole self to work and thrive in an environment where everyone belongs.</p><img src="https://counter.adcourier.com/YS5taW50ZXIuNzMwMzUuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
<p><strong>HR Generalist - Global Manufacturing Leader</strong><br /> <em>Full-time | North Lakes based with interstate travel | Competitive Salary + Benefits</em></p><p> </p><p>We're partnering with a global manufacturing business at an exciting stage of growth. With operations across Queensland and regional Victoria, they're seeking a hands-on HR Manager to take ownership of people, safety, and payroll support functions, and make a tangible impact on a tight knit, operationally focused workforce.</p><p> </p><p>This role will suit someone who thrives in a varied, end-to-end HR position, is comfortable engaging with blue-collar teams, and enjoys getting out from behind the desk to connect with people on the ground. Expect regular travel from Brisbane to their Victorian processing facility to ensure consistency in culture, compliance, and care.</p><p> </p><p><strong>The Role</strong><br /> Your remit will be broad, with three key pillars:<br /> <strong>People & Culture</strong> - Develop and implement HR policies, lead recruitment and onboarding, support employee engagement, and provide advice to managers and staff on all HR matters.<br /> <strong>Health & Safety</strong> - Champion workplace safety, conduct audits and risk assessments, deliver training, and oversee incident management.<br /> <strong>Payroll Support</strong> - Assist with payroll processes, maintain accurate records, and liaise with finance to resolve queries.</p><p> </p><p><strong>About You</strong><br /> We're looking for a self-motivated, solutions-focused HR professional with:</p><ul><li>Bachelor's degree in HR, Business Administration, or related discipline</li><li>3+ years' generalist HR experience, ideally in a manufacturing, industrial, or operational setting</li><li>Working knowledge of Australian employment law and WHS regulations</li><li>Experience supporting payroll functions (payroll processing sits with finance)</li><li>Strong interpersonal skills with the ability to build trust quickly</li><li>Flexibility to travel interstate on a frequent basis</li></ul><p> </p><p><strong>Why This Role?</strong><br /> This is a rare opportunity to step into a stand-alone HR leadership role where you'll have true ownership, influence, and variety. You'll be part of a respected global organisation, with the benefit of working in a close, collaborative local team where your contribution is noticed and valued.</p><p> </p><p><strong>This is a </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuOTUyMjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a large ASX-listed organisation based in the South-Eastern Suburbs. You will be working within a friendly and collaborative Credit team responsible for assisting your own portfolio of Customers.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Permanent Opportunity!</p><p>Working in a large team environment, you will work closely with the wider AR team, responsible for building strong relationships with customers and resolving queries.</p><p>Key responsibilities include:</p><ul><li>Collections calls and dealing with queries</li><li>Responsibility for building strong relationships with your Customer portfolio</li><li>Troubleshoot, action and resolve queries and any required reconciliations</li><li>Support compliance administration in line with company policies</li><li>Reduce and minimise aged debt</li><li>Assisting with reporting, reconciliations, and process improvements</li></ul><p> </p><p><strong><span style="text-decoration-line: underline;">Your Profile</span></strong><br /><br />You will be a driven and upbeat person with strong business to business collections/credit experience. You will enjoy interacting with Customers, building relationships and solving problems! You will be a team player with a positive - can-do attitude and be comfortable working across a range of ERPs.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>Work in a supportive and collaborative environment with an amazing Leader!</li><li>Convenient South-East location with on-site parking</li><li>Competitive base salary with limitless opportunity to progress your career</li></ul><p> </p><p><em>Reference Number: 06830-0013300889</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS42MzEwNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
