<table width="680"><tbody><tr><td width="552"><p><strong>Level 1/2 Desktop Support Engineer - Retail </strong></p><p>We're looking for a hands-on Level 1/2 Desktop Support Engineer to join a fast-paced environment. This is a highly on-site role focused on keeping warehouse and end-user technology running smoothly across hardware, devices, and basic network infrastructure.</p><p>This role suits someone who enjoys being on the floor, troubleshooting in real time, and supporting operational teams in a high-volume environment.</p><p><strong> </strong></p><p><strong>What you'll be doing</strong></p><ul><li>Providing Level 1/2 desktop and end-user support to warehouse and office staff</li><li>Troubleshooting hardware including desktops, laptops, scanners, printers, label printers, kiosks, and handheld devices</li><li>Supporting warehouse technology such as RF scanners, POS peripherals, and conveyor-related systems (IT support side)</li><li>Building, imaging, deploying, and replacing devices, including asset management</li><li>Assisting with basic network troubleshooting (connectivity issues, switches, patching, cabling, Wi-Fi access points)</li><li>Working with central IT teams and vendors to escalate and resolve issues</li><li>Supporting Microsoft environments (Windows 10/11, Active Directory, Microsoft 365)</li><li>Managing incidents and service requests through a ticketing system, ensuring SLAs are met</li><li>Providing on-site support for warehouse moves, changes, and operational upgrades</li><li>Documenting fixes, processes, and recurring issues</li></ul><p><strong><br /> What we're looking for</strong></p><ul><li>Experience in a Level 1/2 Desktop Support or IT Support role</li><li>Strong hands-on hardware support experience, ideally in a warehouse, retail, or operational environment</li><li>Exposure to basic networking (switches, patch panels, cabling, Wi-Fi troubleshooting)</li><li>Solid knowledge of Windows 10/11, Microsoft 365, and Active Directory</li><li>Experience supporting printers, scanners, and mobile or handheld devices</li><li>Comfortable working in a physical, fast-moving warehouse environment</li><li>Strong communication skills and confidence supporting non-technical users</li><li>Ability to work independently on-site and prioritise issues in a high-volume setting</li></ul><p><strong><br /> Nice to have</strong></p><ul><li>Experience in retail, logistics, or fulfilment centres</li><li>Exposure to ITIL processes and ticketing systems</li><li>Basic understanding of VLANs, DHCP, or network monitoring tools</li></ul><p> </p><p> </p></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zMTkxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)</li><li>Document incidents and resolutions in the ticketing system</li><li>Getting involved with IT projects as required.</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 2 Technical Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking (Cisco) and VMs (VMware & Hyper V).</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><ol><li>Oversee IT systems and infrastructure, managing both in-house technology and outsourced partners to ensure effective service delivery.</li><li>Plan, monitor, and optimise information systems for efficiency, cost-effectiveness, and automation opportunities.</li><li>Implement and maintain strong security measures and access controls to protect company systems and data.</li><li>Lead system implementations and upgrades, coordinating stakeholder consultation, user acceptance testing, and training.</li><li>Maintain and review IT-related contracts and vendors to ensure service continuity and optimum performance.</li><li>Develop and execute disaster recovery and business continuity strategies to minimise downtime and data loss during incidents.</li><li>Provide hands-on technical support, including troubleshooting issues across hardware, software, network, and ERP systems (e.g. SAP, Salesforce, Jobtrak).</li><li>Manage IT assets, licenses, and Standard Operating Environments (SoE), keeping all records and systems current.</li><li>Coach and support technical staff, fostering teamwork, accountability, and continuous improvement.</li><li>Partner with leadership to align technology with business strategy, driving productivity, efficiency, and compliance with legal and operational requirements.</li></ol><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjg0NjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>If you're serious about building a recruitment career in tech, then Robert Half, Brisbane is the right place to do it. Recruitment is demanding. It's fast-paced, commercial, and at times relentless. But in the right environment, it's also incredibly rewarding. </p><p>Our Technology division is growing and we're looking for recruiters who want more than just a desk and a target. This is a role for someone who wants to build a career, as well as fill jobs and be rewarded accordingly. </p><p><strong>What you'll like:</strong></p><ul><li>A high-demand technology portfolio with genuine depth and repeat business</li><li>Clear, achievable progression backed by structured development and world-class training</li><li>The strength of a global brand, with the autonomy and culture of a close-knit local team</li><li>Flexibility built on trust, plus early Friday finishes and regular team events</li><li>Real long-term upside: awards, recognition, and global mobility across 300+ offices </li></ul><p><strong>What you'll be doing:</strong> </p><p>You'll recruit across a broad technology portfolio, partnering with clients and candidates on roles including:</p><ul><li>IT & Desktop Support</li><li>Systems & Network Administration / Engineering</li><li>Service Desk & Service Delivery Leadership </li></ul><p>These are critical hires for our clients, and you'll be trusted to advise at every stage: from first conversation through to placement and beyond. This is relationship-led recruitment, done properly. </p><p><strong>Who you are:</strong> </p><p>You might be an experienced recruiter looking for a better team, stronger brand, and clearer progression, or someone early in their recruitment career who wants to learn properly, be supported, and build something sustainable. </p><p>If you're motivated, organised, enjoy connecting with people and want your effort to translate into real career momentum, then you'll thrive with us. </p><img src="https://counter.adcourier.com/Y2FycmllLmNoZW5nLjIyNDQzLjEwNjc1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /> </strong>Our client is a rapidly growing Australian start-up operating within the medical industry. They focus on innovation, modern technologies, and fostering a supportive culture that values collaboration and work-life balance.</p><p> </p><p><strong>The Role<br /> </strong>As an ICT Support Technician, you will provide high-quality technical support to end users, deliver strong customer service, and assist with onboarding and training new starters. The role requires a personable, flexible, and proactive attitude, with the ability to work effectively in a fast-paced environment and under pressure.</p><p> </p><p><strong>Your Skills & Experience<br /></strong></p><ul><li>Strong understanding of the Microsoft 365 suite</li><li>Experience with Windows Server environments</li><li>Experience using Active Directory</li><li>Experience with SCCM</li><li>Experience in the Healthcare sector</li><li>Experience with Best Practice Software</li><li>Strong problem-solving skills and ability to learn on the job</li><li>Self-motivated and collaborative team player</li><li>Excellent verbal and written communication skills</li></ul><p> </p><p><strong>About you<br /> </strong>You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013362642NM</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xNzYwOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Provide timely technical support to end users, including corporate & blue-collar workers</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications</li><li>Escalate issues to appropriate teams</li><li>Document incidents and resolutions in the ticketing system</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 1 Help Desk Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking and Servers.</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuOTM5NjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY: </strong></p><p> </p><p>This global software company operates in the Financial Trading space, developing innovative solutions used by the world's leading global exchanges, financial traders, and brokers.</p><ul><li>Successful global company with a flat structure and a supportive culture focusing on curiosity, creativity, accountability, and hard work. </li><li>Significant professional development, training, and learning opportunities.</li><li>Work alongside a knowledgeable, motivated, committed, and collaborative team.</li><li>Hybrid working.</li></ul><p> </p><p><strong>ROLE SNAPSHOT: </strong></p><p>As the Junior Application Support Analyst, you be providing technical support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions.</p><p>Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</p><p>Product specific training is provided.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 technical support to electronic trading clients and their execution systems.</li><li>Monitor & troubleshoot trades in real-time electronic trading systems.</li><li>Involvement in supporting all aspects of the trading system.</li><li>Investigation of system logs.</li><li>Daily system availability and functionality testing (server health checks, order testing etc).</li><li>Troubleshoot network connectivity. </li><li>Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</li><li>Work with a global team in in a follow-the-sun model</li><li>Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</li></ul><p> </p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </strong></p><p>Suitable for an aspiring Application Support professional with 12 months + technical support experience and demonstrated knowledge/interest of financial trading / financial markets.</p><p>Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </p><p>Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>1-3 years Technical IT Support experience.</li><li>Demonstrated interest and knowledge in financial trading (e.g. Derivatives, Equities, Futures, Options etc).</li><li>Linux command line knowledge / skills</li><li>Python, Bash and/or SQL scripting skills are beneficial.</li><li>Logical troubleshooting skills.</li><li><strong>Demonstrated attitude & personal qualities</strong>: naturally curious/inquisitive who is intelligent and is eager to learn (enjoys labs and tinkering); possesses an 'I'll figure it out' mentality to problem solving; exceptional people, communication and customer service skills; collaborative team player.</li><li>Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $80,000 - $100,000 (plus super) + bonus - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06800-0013341279</em></p><p> </p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk0MjAzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a national IT managed service provider with a strong focus on customer service, which has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Onsite client visits (car and drivers' licence are needed)</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server knowledge</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong> </strong></p><p><strong>Job Reference No: 06810-0013390530- TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDY2NTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p style="display: inline !important;"><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider in Geelong, is looking for an experienced Service Desk Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p><strong><span style="text-decoration: underline;">About the Role<br /></span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p> </p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong>Job Reference No: 06810-0013386594-TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk2NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partnered with a leading Australian organisation within the manufacturing sector seeking an experienced Data Engineer to support the design, development, and optimisation of enterprise data solutions powering operational and commercial decision-making.</p><p>Reporting into senior technology leadership, this role is responsible for building and maintaining robust data pipelines, backend services, and reporting platforms that enable scalable, secure, and high-performing analytics solutions. While a key component of the role involves developing Power BI dashboards and reporting outputs, the backend data architecture and transformation layer is built in C#, requiring strong hands-on development capability in that language.</p><p>You will work closely with business stakeholders, application teams, and global IT functions to ensure data solutions are reliable, governed, and aligned to broader enterprise standards.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and backend services using C# and .NET technologies</li><li>Build, optimise, and manage data models to support reporting, analytics, and operational dashboards</li><li>Develop and maintain Power BI dashboards and reporting solutions aligned to business requirements</li><li>Collaborate with business stakeholders to translate reporting and analytical needs into technical data solutions</li><li>Ensure data quality, integrity, and performance across systems and integrations</li><li>Develop APIs and integration services to enable seamless data exchange across enterprise applications</li><li>Implement best practices across data governance, security, and compliance standards</li><li>Optimise query performance and manage structured and semi-structured data across SQL and related platforms</li><li>Monitor and troubleshoot data workflows, resolving performance bottlenecks and technical issues</li><li>Contribute to architectural decisions relating to data platforms, cloud services, and reporting frameworks</li><li>Document data flows, models, and technical designs to ensure maintainability and knowledge sharing</li><li>Support continuous improvement initiatives across analytics capability, automation, and reporting maturity</li></ul><p>About You</p><ul><li>Proven experience in a Data Engineer or backend data-focused development role</li><li>Strong hands-on experience with C# and .NET (Core / Framework) for backend data processing and services</li><li>Demonstrated experience building and maintaining Power BI dashboards and data models</li><li>Solid SQL skills with experience in data modelling, ETL processes, and performance optimisation</li><li>Experience designing APIs or integration layers supporting data exchange</li><li>Strong understanding of data governance, security, and best practice data management principles</li><li>Experience working in enterprise or complex operational environments</li><li>Ability to communicate effectively with both technical and non-technical stakeholders</li><li>Highly analytical, detail-oriented, and solutions focused</li><li>Experience within primary industries, manufacturing, supply chain, or asset-intensive environments will be highly regarded</li><li>Exposure to cloud platforms (Azure preferred) is advantageous</li></ul><p>Salary/Benefits:<br />$130,000 - $165,000 + Super<br />Apply Today</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFzb24uYnJvb2suNDE2ODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a well-established Australian-based financial trading & investment management firm with multiple locations around the globe.</p><ul><li>Friendly and approachable team with a focus on knowledge sharing, collaboration, and proactively building relationships to solve business problems.</li><li>Join a lean infrastructure team involved in both project design/delivery and operational support.</li><li>Work on a critical low-latency enterprise global network.</li><li>Focus on improving productivity through automation and AI tool creation.</li><li>Generous performance and company-based bonuses.</li><li>Hybrid working.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>Network Infrastructure Engineer responsible for ensuring the availability, reliability, scalability, and security of the company's enterprise infrastructure and global co-location low-latency network.</p><p>Working in a lean team, you'll be involved in a mix of project and operational production support.</p><p>Hybrid working.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Manage, support, and enhance enterprise and global colocation network infrastructure.</li><li>Configure and maintain Cisco routing and switching.</li><li>Deploy, troubleshoot, and optimize Palo Alto firewalls.</li><li>Work with BGP, VLANs, routing protocols, and secure network segmentation.</li><li>Support network security best practices.</li><li>Ensure network reliability, performance, and uptime across global sites.</li><li>Assist with physical infrastructure such as network racks, cabling, patching, and hardware installations.</li><li>Management & support of Windows/Linux servers, virtualised infrastructure (Hyper-V), and AWS cloud infrastructure.</li><li>Assist with onsite IT support and general IT operations as needed</li><li><span style="text-decoration: underline;">Project involvement</span> - Work with IT and security teams on infrastructure and connectivity projects including, network architectural design; implementation of new technologies; automation & process improvement initiatives; documentation etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for a hands-on technical Network Engineer experienced with the support, management and design of critical enterprise network infrastructure.</p><p>Ideal for someone who seeking continuous learning while undertaking a broad role inside a lean team, allowing involvement in operational support, project delivery, and architectural design responsibilities. </p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven exp as a Network Engineer, with the design, management & support of critical & complex enterprise network infrastructure.</li><li>Core competencies in BGP and Cisco R&S.</li><li>Palo Alto firewall experience.</li><li>Competently able to use Wireshark.</li><li>Demonstrated experience delivering network projects - e.g. network designs, datacentre builds etc</li><li>Experience (and/or interest in learning to) administering Windows/Linux servers and virtualised infrastructure.</li><li>Financial trading industry experience is beneficial.</li><li>Relevant certifications - CCNA / CCNP.</li><li><strong>Personality / attitude:</strong> someone friendly who is eager to contribute, collaborate, and share knowledge to solve problems; is patient and listens to others; keeps composure in critical environments; willingness and ability to learn new technologies (and from prior mistakes); strong sense of ownership, accountability, and taking the initiative.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $140,000 - $170,000 (plus super) + bonus potential.</strong></p><p> </p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013376521</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU3MDYzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> <br /> You will primarily provide Level 3 support and assist in the delivery of projects to a range of client's Microsoft environments.<br /> <br /> More specific duties are highlighted below:<br /> </p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p><br /> <br /> On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.<br /> <br /> <br /> <br /> <strong>Your Profile</strong><br /> <br /> You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.<br /> <br /> Experience in a similar role would be preferred, along with technical knowledge including most of the following: <br /> </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p><br /> <br /> MSP experience is essential, whilst industry certifications would be advantageous.<br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the Apply button.<br /> <br /> <br /> <br /> Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a><br /> <br /> <br /> <br /> <strong>Job Reference No: </strong>06810-0013386593-TW<br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMzc2ODguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Role Overview</strong></p><p><em>Seeking a Finance Systems Analyst to support and enhance the financial systems environment, focusing on system stability, efficiency, and continuous improvement.</em></p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and optimise financial systems, with a particular emphasis on Workday Financials and integrations across the broader business landscape.</li><li>Drive automation and continuous improvement of finance processes, identifying opportunities to streamline workflows and leverage new system features to ensure efficiency.</li><li>Provide technical and functional support to finance users, acting as a key liaison for troubleshooting and issue resolution.</li><li>Collaborate with internal teams (Finance, IT, HR) and external vendors to deliver system enhancements.</li><li>Support month-end, quarter-end, and year-end close activities by ensuring data accuracy and system stability.</li><li>Assist with reporting and analytics, including dashboard development and data validation.</li><li>Ensure compliance with governance, audit, and control procedures through robust documentation and process adherence.</li><li>Participate in system administration tasks such as configuration, integration monitoring, security management, and change testing.</li><li>Facilitate communication, training, and adoption of system changes across regions and business units.</li></ul><p> </p><p><strong>Key Skills & Experience</strong></p><ul><li>Workday Financials Experience</li><li><em>This role requires someone immediately available to hit the ground running</em></li><li><em>Minimum 2 years' experience working with Finance Systems</em></li><li><em>Strong communication skills and excellent relationship management</em></li><li><em>Demonstrated ability to provide key analytical insights to inform decision making and enhance performance </em></li></ul><p> </p><p>Reference Number: (<a href="https://rh--c.vf.force.com/a1GVT000006Fse9">06800-0013389944</a>)</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/b2xpdmlhLmdyb3V0LjU4OTUyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role you will join a collaborative IT Support team of 6 staff members, providing Level 2 support to end users and devices across Australia via phone, emails and walk-ups.</p><p>This role is 5 days a week onsite based in Mulgrave. Operating hours are between 8am - 6pm and shift times will be 7.6 hours per day.</p><p>Please note for this role you will be required to obtain a national Police Check.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Experience supporting Windows 11.</li><li>Experience supporting and managing Apple iPhones and iPads.</li><li>Strong experience working with and administering EntraID/Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013381442 - JR </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNTY0NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half has partnered with a leading Australian organisation within the agricultural industrial / supply chain sector is seeking an experienced Solution Manager to take ownership of a critical portfolio of enterprise applications supporting large-scale operational and commercial activities.</p><p>Reporting into senior leadership, this role is accountable for end-to-end software lifecycle management, ensuring digital solutions are secure, scalable, and aligned to both local business needs and global technology standards. You will work closely with business leaders, global IT service lines, and external partners to drive delivery excellence, continuous improvement, and long-term value from the application landscape.</p><p>Key Responsibilities</p><ul><li>Own and manage the full lifecycle of enterprise digital products and applications, from strategy through to delivery, support, and optimisation</li><li>Partner with business stakeholders to understand operational needs and translate them into effective, scalable technical solutions</li><li>Lead feasibility assessments covering technical, operational, and organisational considerations</li><li>Drive delivery of defined features, outcomes, and enhancements within established governance and delivery frameworks</li><li>Identify, analyse, and respond to security risks, incidents, and vulnerabilities in line with organisational security standards</li><li>Establish and uphold standards for application management, service delivery, and cybersecurity performance</li><li>Lead continuous improvement initiatives across quality, reliability, and technical currency</li><li>Manage external vendors and service providers to ensure high-quality outcomes and value for money</li><li>Monitor and report on delivery performance, risks, and KPIs with clear, transparent communication</li><li>Act as a senior escalation point for application or delivery issues impacting business operations</li><li>Lead, mentor, and develop a team of Business Analysts and Solution Specialists, fostering a high-performance and collaborative culture</li></ul><p>About You</p><ul><li>Proven experience managing enterprise application portfolios or digital solutions in complex environments</li><li>8+ years' experience in solution, application, or technology portfolio management roles</li><li>3+ years' experience leading and developing technical or delivery teams</li><li>Demonstrated experience managing technology budgets and vendor relationships</li><li>Strong stakeholder management and communication skills, with the ability to operate at both technical and executive levels</li><li>Highly collaborative, outcomes-focused leader with a continuous improvement mindset</li><li>Experience in primary industries, commodities, supply chain, or asset-intensive environments will be highly regarded</li><li>Prior experience working within a global or matrix IT organisation is advantageous</li></ul><p>Salary/Benefits:<br />$165,000 - $170,000 + Super<br />Apply Today<br />Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFzb24uYnJvb2suODIxNzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />An exciting opportunity is available for a Financial Reporting Manager to join a leading ASX-listed health services provider operating across a complex, multi-entity group.<br /><br />This role is ideal for a Senior Financial Accountant or Financial Reporting professional with experience in a listed environment who is ready to step into a broader, more influential manager role. You'll play a critical role in statutory and ASX reporting, treasury oversight, ESG reporting and technical accounting, while partnering closely with the CFO, Group Financial Controller and senior leadership.<br /><br /><strong><br />The Opportunity<br /></strong><br />Reporting to the Group Financial Controller, this role is responsible for delivering high-quality financial reporting, statutory compliance and treasury management across the Group. You will manage external audit processes, support ASX and investor reporting, oversee acquisition and lease accounting, and contribute to broader commercial and strategic initiatives.</p><p><strong>Financial Reporting, Accounting & Governance</strong></p><ul><li>Manage monthly and annual consolidated financial statements and trial balances</li><li>Lead statutory reporting, including annual financial statements and ASX reporting requirements</li><li>Manage half-year and full-year external audit processes and auditor relationships</li><li>Support preparation of Board, Audit & Risk Committee and investor reporting</li><li>Maintain accounting policies, financial controls and governance frameworks</li><li>Lead acquisition accounting, including purchase price allocations and integration</li><li>Manage lease accounting (AASB 16)</li><li>Support budgeting and forecasting processes as required</li></ul><p><strong>Treasury & Cash Management</strong></p><ul><li>Ownership of treasury, banking and credit card processes</li><li>Monitor daily cash flow, working capital and liquidity</li><li>Manage banking relationships, refinancing support and covenant reporting</li><li>Oversee hedging activities and treasury policy compliance</li></ul><p><strong>Tax & ESG Reporting</strong></p><ul><li>Ownership of income tax return preparation and tax governance framework</li><li>Review BAS and support FBT compliance</li><li>Liaise with external tax advisors</li><li>Support ESG reporting frameworks, financial data accuracy and assurance processes</li><li>Coordinate ESG-related disclosures with external auditors</li></ul><p><strong>Systems, Projects & Leadership</strong></p><ul><li>Support finance system enhancements and process improvements</li><li>Drive data quality and systems governance (Business Central, Power BI)</li><li>Mentor and develop team members</li><li>Contribute to ad-hoc projects and strategic initiatives</li></ul><p><strong><br />About You<br /></strong><br />You are a technically strong accounting professional with experience in ASX reporting environments, looking to take the next step into a broader manager role.</p><ul><li>CA or CPA qualification</li><li>5-10 years' experience in financial reporting, corporate accounting or audit</li><li>Exposure to ASX reporting requirements and corporate governance</li><li>Experience managing external audits, statutory reporting and consolidations</li><li>Strong technical accounting knowledge (including acquisitions and leases)</li><li>Treasury, cash flow or banking exposure</li><li>Confidence preparing Board and Audit & Risk Committee papers</li><li>Strong stakeholder engagement and communication skills</li><li>Advanced systems capability (Business Central, Power BI, Excel highly regarded)</li></ul><p>Experience stepping out of audit or a senior reporting role in a listed or regulated environment will be highly regarded.</p><p><strong><br />Why apply?</strong></p><ul><li>Step into a true manager role with executive and board exposure</li><li>Join a purpose-driven, ASX-listed organisation in the healthcare sector</li><li>Broad scope across reporting, treasury, ESG and corporate finance</li><li>Opportunity to shape processes, governance and reporting frameworks</li><li>Strong leadership support and genuine career progression</li></ul><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.<br /><br /><strong>Reference Number:</strong> 06810-0013375496LH</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjY3ODk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Opportunity</strong></p><p>This is a dual-focus role designed for someone who enjoys the bridge between complex data analysis and technical financial discipline. You will be a key player during a heavy forecasting and budgeting cycle, ensuring the leadership team has the decision-useful insights they need to scale.</p><p> </p><p><strong>Core Responsibilities</strong></p><ul><li>Deliver accurate and timely monthly management accounts, including insightful variance analysis and commentary.</li><li>Support budgeting and forecasting, including coordination of inputs, data cleansing, consolidation, and quality checking.</li><li>Produce monthly business performance reporting packs, including operational, executive, board, and private equity reporting.</li><li>Partner with stakeholders to explain performance drivers, challenge assumptions, and improve reporting quality.</li><li>Improve reporting templates and processes to support scale and acquisition integration.</li><li>Support the month-end close process: journals, accruals/prepayments, consolidation, and timely delivery of close tasks.</li><li>Prepare and review balance sheet reconciliations, investigating and resolving variances promptly.</li><li>Assist with debtors / accounts receivable support, including professional communication with customers to resolve billing queries.</li><li>Contribute to acquisition integration from a finance perspective, including alignment of processes and reporting structures.</li></ul><p> </p><p><strong>About You</strong></p><p>You are a technical expert who isn't afraid to roll up your sleeves in a changing environment.</p><ul><li>Qualifications: CA/CPA qualified is essential.</li><li>Technical Skills: Advanced Excel skills and experience with ERP/reporting tools.</li><li>Experience: Demonstrated experience producing management accounts and performance reporting.</li><li>Capabilities: Proven experience in month-end close, balance sheet reconciliations, and process improvement.</li><li>Communication: Clear communicator with confidence engaging both internal stakeholders and external parties.</li><li>Environment: Comfortable in a changing environment involving acquisitions and system changes.</li></ul><p> </p><p><strong>Why Apply?</strong></p><p>This role offers the chance to work within a sophisticated finance function during a transformative period. You will gain exposure to PE-level reporting and play a tangible role in the integration of new acquisitions.</p><p>Location: Melbourne City (Hybrid) Term: 6 Months (Temporary)</p><p><br /> Reference Number: 006810-0013389086</p><p>This is a Hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Y29zbW8uZnllcnMuMDk3NDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half Technology are working alongside a well-known not-for-profit organisation in Brisbane who are looking to expand their agile delivery team with a newly refined Software Tech Lead. Our client is a house-hold name and are a 'for purpose' business going through a period of growth. They pride themselves in the services that they offer to the community which is reflective of their internal, family-like culture. </p><p><strong><span style="text-decoration: underline;">The Role<br /><br /> </span></strong>This is a newly refined position which sits within the Delivery team and will involve a blend of hands on coding and solution design, along with technical and team leadership of a team of two developers. As a rough split, the role will be 50% hands on technical and 50% strategic and leadership. Below are some additional responsibilities:<strong><span style="text-decoration: underline;"><br /> </span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Involvement in the design, development, implementation and support of the SaaS platforms and existing applications. </li><li>Write robust code using modern frameworks including .NET, C# and SQL Server applications</li><li>Identify and encourage areas of growth and improvement within the team.</li><li>You will work on multiple different applications with different technologies at times.</li><li>Provide technical and people leadership across the agile delivery team and lead the development of integration solutions</li><li>Collaborate with senior stakeholders and work closely with the Data teams to improve business efficiencies</li></ul><p><strong> Requirements: </strong></p><ul><li>Experience in a technical and team leadership role where you have been hands on as well as a people leader simultaneously</li><li>Extensive experience working with .NET, C#, SQL Server, Azure, etc.</li><li>Experience working in an Agile environment and be very familiar with DevOps, CI/CD, etc.</li><li>Working knowledge of Function Apps, Azure Logic Apps, Powershell, etc.</li><li>Knowledge of how integrations work would be beneficial</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU5ODA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Your opportunity:</strong></p><p>Looking for a role that truly challenges you and accelerates your career? This is it.</p><p>With flexibility around start / finish, 1-day WFH, and parking onsite, this is an opportunity in an ASX Listed business that you can't go past if you're serious about growing your career.</p><p>You'll work closely with an experienced leadership team including daily CFO engagement: they're people you'll genuinely enjoy working with and they're highly experienced meaning they'll provide you with support and training from day one. Finance sits at the centre of this organisation's growth journey, so your contribution and judgement will matter.</p><p>This is far from a "support role": you'll own critical reporting, liaise directly with auditors, contribute to capital projects, and be at the forefront of finance as the business scales. They're well-funded with serious growth plans already swinging into action.</p><p><strong>What you'll do:</strong></p><p>This is a position that is packed with variety and one where your technical strength will set you up for success.<br /> <br /> <strong>You will:</strong></p><ul><li>Prepare annual and interim financial statements in line with AASB and ASX requirements</li><li>Own month-end and half-year close, including journals, reconciliations, and variance analysis</li><li>Manage key balance sheet accounts including fixed assets and leases (AASB 16)</li><li>Act as a primary liaison with external auditors, preparing workpapers and resolving queries</li><li>Support budgeting, forecasting, and cost/revenue analysis</li><li>Contribute to improvements in internal controls, systems, and processes</li><li>Provide technical guidance and mentor an Assistant Accountant</li></ul><p><strong>Who you are:</strong></p><p>You are a fully qualified accountant with excellent experience of leading audits in a commercial environment.<br /> You will be a confident communicator who can fit into a team that is highly collaborative and engaged - there are no egos here!</p><ul><li>CA or CPA qualified</li><li>3+ years' strong technical accounting experience, including statutory reporting, audits, or complex multi-entity groups</li><li>Highly technically confident in AASB, financial statements, and corporate reporting</li><li>Comfortable in a visible, accountable, and hands-on role</li><li>Clear communicator, collaborative, and low ego</li><li>Strong Excel and systems capability</li><li>Big 4 or mid-tier audit background is a plus</li></ul><p><strong>The interview process:</strong></p><p>A fast, efficient two-stage process starting within the next 7 working days.</p><p><strong>Apply Today</strong></p><p>Submit your CV via email to Stewart Selwood at <a href="mailto:[email protected]">[email protected]</a> or press the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjY0NjIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>Ideally you will also have a strong technical base (SQL, Power BI), so you under how to build reports as well as understand data mapping and security.</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Collaborate with business units to gather, analyse, and document data and reporting requirements.</li><li>Translate complex business needs into clear technical specifications and data models.</li><li>Support the design and delivery of dashboards, reports, and analytics solutions.</li><li>Identify data quality issues and work with teams to improve data integrity and governance.</li><li>Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</li><li>Contribute to continuous improvement initiatives within the data and reporting space.</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Proven experience as a Business Analyst within the insurance industry.</li><li>Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</li><li>Skilled in requirements gathering, process mapping, and stakeholder management.</li><li>Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</li><li>Excellent communication and documentation skills.</li><li>Self-starter who thrives in a collaborative, hybrid work environment.</li></ul><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013342120</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjY3OTIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
