9 results for Database Manager jobs
Head of Technology (Software Engineering)
- Sydney CBD, New South Wales
- remote
- Permanent placement
-
250000 - 300000 AUD / Yearly
- <p>Robert Half has exclusively partnered with this FinTech to assist them securing a Head of Technology for a newly created position. You are not replacing anyone; you are coming in to take the lead.</p><p>The Head of Technology leads the technology function and is responsible for the development, IT operations and continuous improvement of the company's core technology platforms, with a primary focus on software engineering.</p><p>You will be responsible for building a team that develops and scales a business-critical platform covering lending, investment, loan servicing, investor administration and unit registry operations.</p><p><strong>Responsibilities / Key skills:</strong></p><ul><li>Proven pedigree in software engineering</li><li>A career in building high performing engineering teams (circa 10 headcount)</li><li>Additional expertise across IT Operations, Cyber and Vendor Management</li><li>Develop and maintain the technology strategy, technical roadmap and annual business plan</li><li>Maintain visibility of technology capability, platform maturity, cyber posture, vendor performance and resourcing needs</li><li>Manage the Lead/Senior Software Engineers and engineering team to ensure development is technically sound, maintainable, secure and business-aligned</li><li>Provide leadership across architecture, APIs, integrations, infrastructure, testing, release management and production support</li><li>Ensure business rules are properly understood, documented and reflected in platform solution design</li><li>Improve engineering standards, documentation, testing, monitoring, deployment controls and management of technical debt</li><li>Support data warehouse, Microsoft Fabric, Power BI and management reporting initiatives</li><li>Manage the IT Operations Manager and ensure day-to-day IT operations are stable, secure and responsive</li><li>Assess and manage cyber security, disaster recovery, business continuity and technology risk across business systems and vendors</li><li>Manage relationships with software vendors, managed service providers, security vendors, consultants and delivery partners</li><li>Build a culture of practical software delivery, technical quality, accountability for technical outcomes, and continuous improvement</li><li>Experience with AWS, APIs, data platforms, Microsoft 365, Python/FastAPI, React/Next.js or infrastructure-as-code environments would be advantageous</li></ul><p><strong> </strong></p><p><em>Reference Number: </em>06800-0013500406</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkwODk0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-09-03T00:40:38Z
Business Support Specialist
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
-
32 - 40 AUD / Hourly
- <p>Are you highly organised, detail-oriented, and passionate about providing exceptional administrative support? We are seeking a proactive Business Support Specialist to join our dynamic recruitment team and play a key role in supporting our consultants and ensuring the smooth operation of the branch.</p><p>This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering high-quality administrative support.</p><p><strong> </strong></p><p><strong>About the Role</strong></p><p>As a Business Support Specialist, you will provide administrative assistance to a team of recruitment consultants while supporting the day-to-day operations of the branch. You will be responsible for a variety of tasks that contribute to the efficiency and success of the business.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to a team of Recruitment Consultants, including database management, document preparation, and maintaining candidate and client records.</li><li>Coordinate recruitment administration activities, including CV formatting, job ad postings, candidate onboarding documentation, and compliance checks.</li><li>Prepare reports, manage shared inboxes, handle correspondence, and support day-to-day branch operations.</li><li>Assist with reception duties, office administration, event coordination, facilities management, and other ad hoc support as required.</li></ul><p> </p><p><strong>About You</strong></p><p>To be successful in this role, you will have:</p><ul><li>Excellent verbal and written communication skills.</li><li>A professional and friendly manner when interacting with clients, candidates, and colleagues.</li><li>Strong organisational skills and the ability to manage multiple priorities.</li><li>High attention to detail and accuracy.</li><li>The ability to work effectively under pressure in a fast-paced environment.</li><li>A collaborative and team-focused attitude.</li><li>Strong computer skills and confidence working with databases and Microsoft Office applications.</li><li>Previous administration, customer service, recruitment support, or office coordination experience will be highly regarded</li></ul><p><strong> </strong></p><p><strong>What We Offer</strong></p><ul><li>Supportive and collaborative team environment.</li><li>Ongoing training and development opportunities.</li><li>Exposure to a fast-paced and rewarding recruitment industry.</li><li>Opportunity to develop your administrative and operational skills.</li><li>A varied role where no two days are the same.</li></ul><p> </p><p>If you're an organised professional who enjoys supporting others and keeping operations running smoothly, we'd love to hear from you. Apply today and become part of a high-performing team.</p><p> </p><p><strong>Job Ref Number: 06810-0013428282 - FA</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuOTYzNjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-11T01:30:09Z
Network & Security Manager
- Brisbane CBD, Queensland
- remote
- Permanent placement
-
140000 - 150000 AUD / Yearly
- <p>We're looking for an accomplished Network & Security Manager to lead a critical enterprise function across a complex, highly distributed Australian operation. Reporting to the Head of IT Infrastructure & Security, you'll take ownership of the network and security environment, lead a team of technical specialists, and provide both strategic direction and technical leadership.</p><p>This is an opportunity to join a stable, collaborative organisation where you'll have genuine autonomy, flexible start and finish times, and the opportunity to influence the technology roadmap. You'll play a key role in delivering secure, resilient and scalable infrastructure across a large multi-site environment, while ensuring technology continues to support and enable critical business operations.</p><p>It's a role with plenty of technical depth, but equally, you'll need to be comfortable leading people, managing competing priorities and working with stakeholders across the business.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor and develop a team of Network and Security Administrators.</li><li>Own the performance, security, resilience and lifecycle management of enterprise network and security services.</li><li>Lead major incidents, critical outages and continuous service improvement across a complex, multi-site environment.</li><li>Provide technical leadership across Cisco, Palo Alto, Netskope SD-WAN, SASE, wireless, data centre networking and connectivity platforms.</li><li>Manage change implementation in line with governance and risk management requirements.</li><li>Manage key technology vendors, telecommunications providers and managed service partners.</li><li>Partner with senior stakeholders across IT and the wider business to align technology solutions with operational priorities.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>Extensive experience leading enterprise network engineering and security operations within a complex, multi-site organisation.</li><li>Advanced knowledge of Cisco networking technologies, Palo Alto firewalls and SD-WAN environments.</li><li>Strong knowledge of WAN, LAN, wireless networks, carrier services, load balancing and resilient network design.</li><li>Excellent stakeholder engagement, vendor management and communication skills.</li><li>Proven people leadership experience, including coaching, development and performance management.</li></ul><p><strong>Apply Today!</strong></p><p>To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI0MDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-09-07T03:09:02Z
IT Manager (Systems & AI) - Hands On
- Sydney CBD, New South Wales
- remote
- Permanent placement
-
150000 - 170000 AUD / Yearly
- <p><strong>COMPANY: </strong></p><p>This company is a relatively young yet growing not-for-profit who operate in the Medical Research-related space.</p><ul><li>Newly created position to transform/uplift the IT environment, cybersecurity, data management, and AI across the organisation.</li><li>Open minded and flexible culture focus on inclusivity, integrity, and team work to deliver great work that drives impactful outcomes.</li><li>Hands-on role in a small yet growing organisation.</li><li>NFP salary packaging/salary sacrifice</li><li>Hybrid working.</li></ul><p><strong> </strong><strong>ROLE OVERVIEW: </strong></p><p>As the IT Manager (Systems & AI) you will be first hire in IT, making it a very broad and hands-on role that will evolve and expand over time along with the organisation.</p><p>Key elements include the review & uplift of the current IT environment; managing external IT vendors; selecting & implementing new systems; establishment of cybersecurity frameworks; implementation of ongoing AI governance; as well as end-user support for a small yet growing number of internal staff.</p><p><strong>Responsibilities include: </strong></p><p><strong>Business Systems and Digital Transformation</strong> </p><ul><li>Lead the scoping, sourcing, evaluation, procurement, and implementation of new technology platforms, including CRM and core business applications.</li><li>Business requirements gathering with to understand stakeholder needs then translate into practical deliverables.</li><li>Identify opportunities for automation and process improvement through current and emerging technologies.</li><li>Act as the system owner for key IT platforms and applications.</li></ul><p><strong>AI & Automation</strong></p><ul><li>Act as the lead and primary advisor on AI governance, capability, implementation, and safe/effective use.</li><li>Design & implement AI enabled workflows that support organisational needs yet remain compliant with internal AI governance frameworks and broader privacy, security, and governance requirements.</li><li>Assist to build and maintain AI solutions.</li></ul><p><strong>Cybersecurity, Risk and Compliance </strong></p><ul><li>Establish and implement a cybersecurity framework.</li><li>Support cybersecurity, privacy, and information governance across the organisation.</li><li>Conduct technology risk assessments and support incident management and continuous improvement.</li></ul><p><strong>IT Vendor Management</strong><strong> </strong></p><ul><li>Oversee and manage the external MSP and other IT vendors ensure effective and continuous service delivery.</li><li>Act as the primary point of contact for technology operations, security, and digital transformation initiatives.</li><li>Assist with software licensing, contract renewals, vendor selection, and implementation partner management.</li></ul><p><strong>Digital Systems Administration</strong> <strong>& End User Support</strong></p><ul><li>End user IT support, including desktop hardware/software (Windows, Microsoft 365, macOS); meeting room / VC support etc</li><li>Monitor system performance and coordinate support/issue resolution with external providers.</li></ul><p><strong>REQUIRED BACKGROUND / EXPERIENCE / PERSONAL QUALITIES: </strong></p><p>Suitable for a hands-on IT Lead / IT Manager with digital transformation, CRM, AI, and cybersecurity experience who thrives in smaller yet high-performance environments.</p><p>Being in a stand-alone role, it's suited to an energetic hands-on "doer" who enjoys wearing multiple hats and is happy to do what's needed to get the job done. Someone hands-off running and directing large teams to deliver won't be suitable.</p><p>Ideal for someone who's excited about joining a growing organisation that makes a meaningful impact on people's lives.</p><p><strong>Required skills / knowledge / experience: </strong></p><ul><li>Proven experience managing & optimising digital systems and technology platforms.</li><li>Strong knowledge of Windows OS, Mac OS, and Microsoft 365.</li><li>Comfortable & capable of providing IT support to a small number of end users.</li><li>Experience sourcing, implementing, and managing business systems, including CRM and other enterprise platforms.</li><li>Practical expertise in AI tools and workflow automation.</li><li>Sound understanding of cybersecurity, privacy, and information governance.</li><li>Experience successfully managing technology vendors, managed service providers, and implementation partners.</li><li>Proven experience engaging with business stakeholders to understand their problems, then develop innovative ways to solve them through IT.</li></ul><p><strong>Required attitude & personal qualities: </strong></p><ul><li>Friendly, approachable, and inclusive team player.</li><li>Clear communication skills capable of interacting with technical and non-technical stakeholders.</li><li>Enjoys 'rolling their sleeves up' and getting hands-on.</li><li>Demonstrate a practical and outcome focused approach to technology adoption.</li><li>Curious and open-minded with a flexible and adaptable approach to IT.</li><li>Energy and enthusiasm to make things better and solve business problems through technology.</li></ul><p><strong> </strong></p><p><strong>Full-time permanent role offering circa $150,000 - $170,000 (plus super) + NFP salary packaging benefits - depending on experience. </strong></p><p><strong><em> </em></strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p><strong> </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk4NTUzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-09-01T00:55:19Z
Senior Payroll Administrator | Ongoing Temp | Immediate
- Heidelberg, Victoria
- remote
- Contract/Temporary
-
50 - 60 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our Client is an organisation that excels with its service delivery and is continually forging ahead with additional growth opportunities.</p><p>Working closely with the organisation's workforce this role ensures the timely and accurate input into a busy weekly pay cycle.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Payroll Manager this role will see you take ownership of the payroll's administration process. Your duties will include:</p><ul><li>Timely and accurate payroll time-sheet processing</li><li>Understanding & interpretation of EBAs and awards</li><li>Ensuring timesheet approvals and authorisations are correct</li><li>Employee database maintenance including the adding of new employees</li><li>Assisting with onboarding</li><li>Payroll compliance</li><li>Testing of payroll processes</li><li>Employee payroll query resolution</li><li>General administration</li></ul><p>The position is moving quickly, making it the perfect fit for candidates immediately available for work.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The following attributes will also be highly advantageous:</p><ul><li>Ability to take ownership of a role</li><li>A high degree of accuracy & ability to work to deadlines</li><li>Experience and working knowledge with time & attendance systems (UKG / Kronos an advantage)</li><li>Ability to quickly pick up systems & processes</li><li>Strong attention to detail</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013492655SL</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjYyNDczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-08-24T23:08:43Z
Accounts Payable Officer
- Melbourne, Victoria
- remote
- Contract/Temporary
-
80000 - 85000 AUD / Yearly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is currently recruiting for an experienced Accounts Payable Officer to join a well-respected and highly regarded employer of choice in the property sector, boasting an outstanding office location in the heart of Melbourne CBD.</p><p>This is a fantastic opportunity to join a friendly and supportive team environment where you will play a pivotal role in overseeing the accurate and timely execution of accounts payable procedures across the business.</p><p>This exciting opportunity is offered as an initial 15-month fixed term contract and will require a commencement of early to mid-October 2026.</p><p>The organisation offers a hybrid work arrangement of 4 days in the office and 1 day working from home.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Manager, you'll be responsible for:</p><ul><li>End-to-end accounts payable processing, including invoice allocation, processing, reconciliation, reporting, and query resolution</li><li>Maintaining vendor/supplier database</li><li>Coordinating vendor/supplier remittance processes.</li><li>Completing creditors' ledger reconciliations and resolving discrepancies.</li><li>Planning and scheduling of payment runs, and monitoring/recording out-of-cycle payments.</li><li>Managing responses to supplier and internal business enquiries.</li><li>Processing, reconciliation, and maintenance of corporate credit card expenditure.</li><li>Monthly bank reconciliations.</li><li>Ad hoc financial reporting activities</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>A minimum 3 years' experience in a high-volume transactional environment with a demonstrated ability to manage end to end accounts payable processes,</li><li>You will possess an intermediate level of Excel skills (pivot tables/ V-lookups), with an aptitude to learn new finance systems quickly. <strong>Previous experience </strong><strong>with Concur is highly desirable.</strong></li><li>Excellent communication skills, a customer service approach, and the ability to work to deadlines.</li><li>You will need to be available to commence the role at a maximum 2 week notice period.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">What's on offer?</span></strong></p><ul><li>An outstanding opportunity to make this role your own.</li><li>A business with an excellent reputation and forward-thinking outlook.</li><li>A fast-paced, dynamic role</li><li>Ongoing professional training and development.</li><li>A work environment where your initiative and innovation will be rewarded.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number: 06810-0013507248LS</p><p> </p><p><strong>This is a <span style="text-decoration: underline;">hybrid</span></strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjAyOTA0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-09-15T23:21:06Z
Community Engagement Officer - Immediate Start!
- Northcote, Victoria
- remote
- Contract/Temporary
-
45 - 50 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established NFP organisation within the community health space, known for its work supporting local communities and vulnerable groups. They are seeking an experienced Community Engagement Officer to build and maintain relationships across local community networks, schools and advocacy groups, raising awareness of their services. This is a temporary role with an immediate start, until July 2027.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Your responsibilities will include:</p><ul><li>Building and maintaining relationships with local community groups, schools, libraries and advocacy organisations</li><li>Representing the organisation at community expos and events to raise awareness and build new connections</li><li>Engaging confidently and compassionately with people from diverse cultural, social and ability backgrounds, including people with disabilities or medical conditions</li><li>Making outbound calls and conducting outreach to introduce the organisation's services and generate interest</li><li>Encouraging community networks to pass information on to unpaid carers and relevant groups</li><li>Supporting program and stakeholder engagement activities across the community</li><li>Updating and maintaining accurate records in the CRM/database</li><li>Providing general administrative support to the wider team</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role, you will ideally have:</p><ul><li>3+ years' experience in a community engagement, outreach or stakeholder-facing role within the NFP, community services, education, disability or youth sectors</li><li>A genuine background in youth work, community development, social work or disability support (highly regarded)</li><li>Demonstrated experience building and sustaining relationships with schools, community groups or advocacy organisations</li><li>Confidence engaging with a wide range of people, in person and over the phone</li><li>Excellent written and verbal communication and relationship-building skills</li><li>Proficiency in Microsoft Office Suite; experience with CRM systems such as HubSpot (desirable)</li><li>The ability to manage competing priorities in a flexible, fast-moving environment</li></ul><p><br /> <strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>On-site parking available</li><li>Welcoming, friendly and supportive office culture</li><li>Active social club and regular team events</li><li>Collaborative environment with approachable leadership and open communication</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em> </em></p><p><strong><em>Reference Number: </em>06810-0013485515BS</strong></p><p><strong>This is a hybrid working position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjkxOTE4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-09-10T00:02:17Z
Community Engagement Officer - Immediate Start!
- Northcote, Victoria
- remote
- Contract/Temporary
-
45 - 48 AUD / Hourly
- <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an NFP organisation within the community health space. They are seeking an experienced Community Engagement Officer to assist with outbound community outreach, building awareness of services across local community groups and networks. This is a temporary role with an immediate start, until July 2027!</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will be responsible for:</p><ul><li>Reaching out to local community groups to introduce the organisation and its services</li><li>Making outbound calls to build awareness and spark interest in the community</li><li>Engaging with people from diverse cultural and social backgrounds</li><li>Liaising with libraries, schools, and community organisations to share information</li><li>Encouraging networks to pass information on to unpaid carers and relevant groups</li><li>Attending community expos and events to promote services and build new connections</li><li>Creating initial interest and enquiries rather than formal presentations or sales</li><li>Communicating confidently and compassionately with a wide range of people, including those with disabilities or medical conditions</li><li>Completing general administrative tasks to support the wider team</li><li>Updating and maintaining the database with accurate information</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have:</p><ul><li>Minimum 2 years' experience in outbound calling, customer engagement, or community outreach</li><li>Confidence speaking with a wide range of people both over the phone and in person</li><li>Excellent written and verbal communication skills</li><li>Strong relationship-building and interpersonal skills</li><li>Experience working within a Not-for-Profit organisation (highly regarded)</li><li>Background or exposure to social work, education, community services, or community development (desirable)</li><li>Proficiency in Microsoft Office Suite, including Excel and PowerPoint</li><li>Experience using CRM systems such as HubSpot (desirable)</li><li>The ability to multitask and manage competing priorities</li><li>A flexible and adaptable approach to changing needs and environments</li><li>Confidence working both independently and as part of a team</li></ul><p><br /> <strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>On-site parking available</li><li>Welcoming, friendly and supportive office culture</li><li>Active social club and regular team events</li><li>Collaborative environment with approachable leadership and open communication</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em> </em></p><p><strong><em>Reference Number: </em>06810-0013459046BS</strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid working position</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjEwMjAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
- 2026-08-25T06:03:57Z
Senior Business Process Lead | Transformation
- Melbourne CBD, Victoria
- remote
- Contract/Temporary
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700 - 900 AUD / Daily
- <p><strong>Senior Business Process Lead<br /> Contract, 3 months | Melbourne </strong></p><p>We're working with a large national organisation currently in the middle of a major systems transformation, moving off legacy ERP and CRM platforms onto Microsoft Dynamics, with a parallel shift to a new CMS platform. It's a genuinely hands on build phase, not a maintenance role, and they need someone who can roll their sleeves up.</p><p> </p><p><strong>What you'll actually be doing:</strong><br /> Most of the process documentation that exists today is basic and incomplete, so you'll be building out detailed, granular process maps from the ground up across several priority areas, including the digital platform transition (new content, configuration and governance workflows). You'll be working closely with the business to validate these as the organisation evolves, not just capturing what exists today. A big part of this engagement is coaching too. There are three business analysts on the team who are strong on process but haven't done deep process architecture work before, and part of your mandate is to lift their capability so they can carry this forward once you're gone.</p><p> </p><p><strong>What they need to see from you:</strong></p><ul><li>Real transformation experience, not a purely BAU or operational process background</li><li>Comfort operating in an environment that's still figuring some things out as it goes, rather than one with mature, fixed processes</li></ul><p> </p><p><strong>Good to have, not essential</strong>:</p><ul><li>Government or not for profit experience, particularly if you're used to less structured, ambiguous environments</li><li>Specific tooling background isn't a deal breaker for them</li><li>Worth flagging: if your background is mostly large banks or telcos with very rigid, structured process environments, this one might feel like a different kind of challenge, so it's worth thinking about whether that flexibility is a fit for you</li></ul><p> </p><p><strong>Logistics:</strong></p><ul><li>Three month contract</li><li>Melbourne based team, some interstate collaboration via Teams</li><li>Immediate start preferred, up to two weeks notice accepted</li></ul><p> </p><p>If this sounds like your kind of project, get in touch.</p><p>Apply Today</p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: 06810-0013508287FB</em></strong></p><p><em> </em></p><p>This is a hybrid position.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNTY2MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-17T00:33:27Z