<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong>ROLE SNAPSHOT:</strong></p><p>Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">This is a full time in office role. </span></li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p> </p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>MS SQL Server (query and report writing) skills are required, as is the need to be full time in the office.<br /><br /></p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>1-3 years MS SQL Server experience, troubleshooting/writing SQL queries and writing/modify reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management, yet not afraid to ask questions and collaborate with others.</li></ul><p> </p><p>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</p><ul><li>Able to work full time in the office.</li></ul><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">full time in office</span>) and is offering $90,000 - $95,000+super - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013364592</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYxMDM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p data-start="275" data-end="560"><strong data-start="275" data-end="290">The Company</strong></p><p data-start="275" data-end="560">Robert Half is the world's first and largest specialised recruitment firm, with a strong presence across Australia and globally. We pride ourselves on delivering exceptional service, building long-term relationships, and supporting our teams to perform at their best.</p><p data-start="562" data-end="709">Due to increased activity, we are seeking a proactive and organised Sales Support professional to join our Perth team.</p><p data-start="562" data-end="709"> </p><p data-start="711" data-end="997"><strong data-start="711" data-end="723">The Role</strong></p><p data-start="711" data-end="997">This role plays a critical part in supporting our sales and recruitment consultants, while also delivering a high standard of customer service to clients and candidates. You will help ensure smooth day-to-day operations and a positive experience for all stakeholders.</p><p data-start="999" data-end="1028">Key responsibilities include:</p><ul><li>Providing administrative and sales support to consultants</li><li>Delivering professional and responsive customer service to clients and candidates</li><li>Preparing contracts, client documentation, and compliance paperwork</li><li>Managing candidate onboarding and background checks</li><li>Updating and maintaining CRM and internal systems</li><li>Assisting with data entry and database management</li><li>Coordinating interviews, meetings, and general office support</li><li>Acting as a key point of contact for internal and external stakeholders</li></ul><p data-start="1556" data-end="1785"> </p><p data-start="1556" data-end="1785"><strong data-start="1556" data-end="1569">About You</strong><br data-start="1569" data-end="1572" /> You are highly organised, detail-oriented, and enjoy supporting others in a fast-paced professional environment. You take pride in delivering excellent customer service and building positive working relationships.</p><p data-start="1787" data-end="1819">To be successful, you will have:</p><ul><li>Previous experience in sales support, administration, or customer service</li><li>Strong attention to detail and time management skills</li><li>Confidence using MS Office and CRM systems</li><li>Excellent written and verbal communication skills</li><li>A proactive, team-focused approach</li></ul><p data-start="2097" data-end="2198">Experience in recruitment, professional services, or a corporate environment will be highly regarded.</p><p data-start="2097" data-end="2198"> </p><p data-start="2200" data-end="2219"><strong data-start="2200" data-end="2219">What's On Offer</strong></p><ul><li>Opportunity to work with a globally recognised brand</li><li>Exposure to a fast-paced, professional services environment</li><li>Supportive and collaborative team culture</li><li>Competitive hourly rate</li><li>Central Perth CBD location</li></ul><p> </p><p><strong>Apply Now</strong></p><p data-start="2447" data-end="2556">If you are available immediately and looking for your next opportunity, we'd love to hear from you. Click the Apply Now button and upload your CV to apply.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMTEwMzIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Company</strong></p><p>Our client is an investment firm, specialising in mortgage lending. <br /><br /><strong>About the Role</strong><br /><br />Reporting into the Lending Manager, you will provide administrative support across loan applications. You will use your technical abilities, attention to detail and communication skills to provide an excellent service to internal and external stakeholders, supporting with queries when required. This is a permanent and full-time role, based in the CBD, with flexibility to work from home. <br /><strong><br />Duties<br /></strong><br />Your duties will include:</p><ul><li>Preparing loan application documentation, and entering new data regarding applications onto databases.</li><li>Drafting conditional approval letters and formal loan approval documentation.</li><li>Issuing invoices for payments.</li><li>Arranging creditor payments.</li><li>Conducting ID verification checks, including credit checks and company searches.</li><li>Assisting with the onboarding of new loan brokers.</li><li>Processing commitment fee payments.</li></ul><p><strong><br />Your Profile<br /></strong><br />To be a successful candidate, you will ideally have:</p><ul><li>Minimum two years of experience working in a similar role.</li><li>Experience working in the financial services industry or a mortgage broker.</li><li>Proficiency in Microsoft Office Suite and Salesforce.</li><li>Excellent time management and organisational skills.</li><li>Strong communication skills.</li></ul><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><strong>Job Reference Number: </strong>06810-0013279650RL</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuMTA3NjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
