Our executive search solution
Leveraging our deep network of retail and e-commerce CEOs and established relationships with private equity investors, we mobilised a targeted search across the Victorian market.
After engaging with the client, we conducted a detailed briefing session to build a comprehensive position profile, outlining the business strategy, cultural context, and leadership requirements. This document served as the blueprint for the search and was only shared with candidates post-NDA to maintain strict confidentiality.
While we activated multiple sourcing strategies, the most successful outcomes came from our referral-based network of proven executives.
We shortlisted six high-quality candidates, all with e-commerce or digitally enabled retail leadership experience. Our team conducted in-depth competency and technical interviews, focusing on transformation, governance, customer experience, and stakeholder management. For each candidate, we prepared bespoke assessment reports outlining skills, achievements, and alignment with the role.
The client ultimately selected three finalists, advancing two to psychometric and reference checks, culminating in the submission of a 90-day and 1-year business plan for board evaluation. An offer was extended and accepted shortly after final presentations and a variety of third-party reference checks.
Client’s return on investment
The appointed CEO has brought a clear and structured approach to scaling the business, leveraging deep expertise in e-commerce transformation. Under their leadership, the company has successfully implemented new e-commerce platforms, strengthened governance and compliance frameworks, and improved reporting processes in alignment with private equity expectations. In addition, the CEO has enhanced the customer experience strategy, ensuring the business remains competitive and customer-centric. With a renewed focus on execution and long-term value creation, the business is now well-positioned for its next phase of growth.
