Sales Assistant in Grand Rapids, MI

Sales Assistant job description

The sales assistant provides administrative and operational support to the sales team, helping drive efficiency and improve customer satisfaction. This role assists with order processing, maintains client records and coordinates communication between sales representatives and customers.

Working closely with account managers and internal departments, the sales assistant ensures timely follow-up on inquiries, prepares sales documentation and supports day-to-day activities that keep the sales process running smoothly. This position plays a key role in enhancing the customer experience and supporting revenue growth.

Typical sales assistant duties:

Prepare and process sales orders, quotes and invoices accurately

Maintain and update customer records in CRM systems

Coordinate communication between sales representatives, clients and internal teams

Assist with scheduling meetings, calls and product demonstrations

Track inventory levels and confirm product availability for orders

Generate sales reports and provide data to support decision-making

Respond to customer inquiries promptly and professionally

Support marketing and promotional activities as needed

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Collaboration and project management tools

CRM software proficiency

Customer relationship management

Data entry

Effective written and oral communication

ERP software proficiency

Lead generation

Microsoft 365

Negotiation support

Reporting

Sales

Salary for Sales Assistant in Grand Rapids, MI

40040 - 44818

Low

40040

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

42315

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

44818

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title

Low

Mid

High

Senior Executive Assistant

75075

89863

104650

Executive Assistant

60515

66430

80535

Project Manager

63018

75758

89408

Office Manager

50960

56420

63245

Senior Administrative Assistant

44363

50050

58240

Administrative Assistant

41860

47320

52780

Entry-Level Administrative Assistant

35035

38220

40950

Project Coordinator

42770

49140

59150

Legal Administrative Assistant

38903

44818

50278

Marketing Assistant

37765

42315

47548

Property Management Assistant

36855

41405

46865

Front Desk Coordinator

34808

38220

42088

Receptionist

34580

37765

41860

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