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Front Desk Coordinator in Grand Rapids, MI

Front Desk Coordinator job description

The front desk coordinator serves as the first point of contact for visitors and clients, ensuring a professional and welcoming experience. This role manages front desk operations, handles incoming calls and supports administrative tasks to keep the office running smoothly.Working closely with internal teams, the front desk coordinator organizes schedules, maintains records and assists with day-to-day office needs. This position plays a key role in creating a positive impression and delivering exceptional customer service.

Typical front desk coordinator duties:

Greet visitors and clients, ensuring a friendly and professional reception experienceAnswer and direct incoming calls promptly and accuratelySchedule appointments and manage meeting room calendarsMaintain front desk area and ensure it is organized and presentableHandle incoming and outgoing mail, packages and deliveriesAssist with administrative tasks such as filing, data entry and document preparationCoordinate with internal teams to support office operations and special projectsProvide timely and courteous responses to inquiries from clients and staff

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Business support operations
Calendar and scheduling management
CRM software proficiency
Customer experience management
Customer relationship management
Meeting and event coordination
Microsoft 365
Multilingualism
Office operations coordination
Records management
Salary for Front Desk Coordinator in Grand Rapids, MI

34808 - 42088

Low
34808
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
38220
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
42088
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.
Projected salaries for related positions Job title Low Mid High Senior Executive Assistant 75075 89863 104650 Executive Assistant 60515 66430 80535 Project Manager 63018 75758 89408 Office Manager 50960 56420 63245 Senior Administrative Assistant 44363 50050 58240 Administrative Assistant 41860 47320 52780 Entry-Level Administrative Assistant 35035 38220 40950 Project Coordinator 42770 49140 59150 Legal Administrative Assistant 38903 44818 50278 Marketing Assistant 37765 42315 47548 Property Management Assistant 36855 41405 46865 Sales Assistant 40040 42315 44818 Receptionist 34580 37765 41860

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.